scholarly journals Quality Reliability Service Towards Student Satisfaction

2019 ◽  
Vol 3 (4) ◽  
pp. 386
Author(s):  
Fajar Isnaeni ◽  
Suwignyo Widagdo ◽  
Supardi Supardi
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Service Quality ◽  
Student Satisfaction ◽  
Significant Influence ◽  
Research Method ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Independent Variables ◽  
Dominant Influence

This study aims to examine and analyze the simultaneous effect of service quality on student satisfaction, test and analyze the partial effect of service quality on student satisfaction, test and analyze variables that have a dominant influence on student satisfaction. This research method uses multiple linear regression analysis which is used to determine how much influence the independent (independent) variables, namely Tangible, Reliability, Responsiveness, Assurance, Empathy on the dependent variable is student satisfaction. Research site is at STES Ihya 'Ulumiddin Banyuwangi. The study took a sample of 39 people. While the results of this study can be drawn as follows, the variables Tangible, Reliability, Responsiveness, Assurance and Emphaty simultaneously affect student satisfaction. The partial test of the Reliability variable, Responsiveness, Assurance and Emphaty is positive, but the Tangible variable is negative. Reliability variables are variables that have a dominant and significant influence on student satisfaction.

Struktur Organisasi, Desain Kerja, Budaya Organisasi Dan Pengaruhnya Terhadap Produktivitas Karyawan Studi Kasus Pada PT. XX Di Jakarta

Liquidity ◽  
2018 ◽  
Vol 1 (2) ◽  
Author(s):  
Yanti Budiasih
Keyword(s):  
Organizational Culture ◽  
Regression Analysis ◽  
Linear Regression ◽  
Organizational Structure ◽  
Research Method ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Job Design ◽  
Employee Productivity ◽  
Dominant Influence

The objectives of this study are to analyze changes in organizational structure, job design, organizational culture and its influence on employee productivity at PT. XX in Jakarta and to identify variables that have a dominant influence on the productivity of employees. The research method used is using multiple linear regression analysis. The results show that the all variables simultaneously and partially change the organizational structure, job design, and organizational culture has a significant impact on employee productivity at PT. XXin Jakarta.

scholarly journals PENGARUH PROMOSI TERHADAP PENGETAHUAN PRODUK DAN LOYALITAS KONSUMEN PADA UNIT USAHA SYARI’AH PT. BANK NTB

2016 ◽  
Vol 5 (4) ◽  
Author(s):  
Muhdim Muhdim
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Work Environment ◽  
Significant Influence ◽  
Work Motivation ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Individual Characteristics ◽  
The Village ◽  
Dominant Influence

The purpose of this study was to (1) To determine the significance of partial effect of Individual Characteristics, Leadership, Work Environment, Compensation and Career Prospects of the Work Motivation Head of the village in the district of East Lombok Keruak. (2) To determine the significance of the simultaneous effect of Individual Characteristics, Leadership, Work Environment, Compensation and Career Prospects of the Work Motivation Head of the village in the district of East Lombok Keruak. (3) To find out which of the factors Individual Characteristics, Leadership, Work Environment, Compensation and Career Prospects that have a dominant influence on work motivation Head of the Village in the district of East Lombok Keruak. Methods used are causal research. The data collection was conducted using questionnaires given to 90 respondents. Analysis of data using multiple linear regression analysis. The results showed that (1) There is a significant influence on the Simultaneous Individual Characteristics, Leadership, Work Environment, Compensation and Career Prospects of the Work Motivation Head of the Village in the District Keruak East Lombok. (2) There is a significant influence on the Partial Individual Characteristics, Leadership, Work Environment, Compensation and Career Prospects of the Work Motivation Head of the Village in the District Keruak East Lombok. (3) Compensation has a dominant influence on work motivation on the District Head of Village Affairs Keruak East Lombok. Keywords: Individual Characteristics, Leadership, Work Environment, Compensation, Career Prospects, Work Motivation

scholarly journals MASYARAKAT BELI PRODUK ROTI TERNAMA KARENA CITRA TOKO ATAU KUALITAS PELAYANAN?

2020 ◽  
Vol 7 (1) ◽  
pp. 24-32
Author(s):  
Iman Sidik Nusannas
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Service Quality ◽  
Research Method ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Store Image ◽  
Sampling Techniques ◽  
Analysis Model ◽  
Descriptive Method

The study was to determine the effect of Store Image and Service Quality on Consumer Buying Interest at a famous bakery at Purwakarta. The datas taken from respondents that was questionnaired to 96 respondents with Non Probability Sampling techniques. The research method used is descriptive method which is a method that is done by collecting, presenting and analyzing data so as to provide a clear enough picture of the object under study. This study uses a multiple linear regression analysis model with the help of IBM SPSS 21 program. The results of this study indicate that the variables of Store Image and Service Quality have a positive and significant effect on Consumer Interest in a famous bakery at  Purwakarta.

scholarly journals Student Investor’s Attentiveness In Islamic Stocks

2021 ◽  
Vol 6 (1) ◽  
pp. 58-77
Author(s):  
Ana Fitria ◽  
Teuku Syifa Fadrizha Nanda ◽  
Dhea Purnama Nurman
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Stock Market ◽  
Financial Literacy ◽  
Research Method ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Public Companies ◽  
Independent Variables ◽  
Banda Aceh

The stock market is a meeting place for investors and go public companies, one of parties included in investors is student of faculty of economics and business that is expected to become an expert in the stock market. Student investor’s attentiveness is influenced by several factors such as the return perception and financial literacy. This study employs a quantitative associative approach while a set of questionnaire were asked to students of Faculty of Islamic Economics and Business, UIN Ar-Raniry Banda Aceh. Using multiple linear regression analysis, it showed that both return perception and financial literacy affect investment attentiveness. However, both independent variables only contribute 29% to affect dependent variable; there are other variables affect the investment attentiveness which were not included in this study. Either adding more variables or using different type of research method is suggested for further study.

scholarly journals THE FACTORS THAT INFLUENCE CONSUMER SATISFACTION ON GOPAY

BISMA ◽  
2020 ◽  
Vol 14 (1) ◽  
pp. 10
Author(s):  
Ahmad Azmy ◽  
Pitrayadi Subakrie ◽  
Muhammad Zakky Azhari
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Significant Influence ◽  
Consumer Satisfaction ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Primary Data ◽  
Mobile Payment ◽  
Independent Variables

This research aims to analyze the factors that influence consumer satisfaction on Go-Pay as a mobile payment application. The population of this research was all Gojek application users who use Go-Pay as mobile payment in South Jakarta. This research used primary data sourced from the questionnaire distributed to 150 respondents. Data were analyzed using multiple linear regression analysis. The results showed that four independent variables, i.e., price, trust, lifestyle, and benefit have a significant influence on consumer satisfaction of Go-Pay application. However, convenience has no significant influence on consumer satisfaction of Go-Pay. Keywords: consumer satisfaction, Go-pay, lifestyle

scholarly journals Determinan Keputusan Rasional Menjadi Wajib Pajak Prioritas

2020 ◽  
Vol 1 (1) ◽  
pp. 17-40
Author(s):  
Muhammad Nur ◽  
Masdar Masud ◽  
Mursalim Mursalim
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Service Quality ◽  
Multiple Linear Regression ◽  
Research Method ◽  
Descriptive Analysis ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
The West ◽  
Rational Decisions

Penelitian ini bertujuan untuk menganalisis dan mengkaji pengaruh kualitas pelayanan, sanksi perpajakan, kecerdasan interpersonal dan reward terhadap keputusan rasional wajib pajak dengan status prioritas pada Kantor Pelayanan Pajak Pratama Makassar Barat. Metode penelitian yang digunakan dalam penelitian ini adalah Analisis deskriptif. jumlah sampel sebanyak 67 responden. Berdasarkan hasil analisis regresi linier berganda. Hasil penelitian ini menemukan bahwa kualitas pelayanan, kecerdasan interpersonal dan reward berpengaruh positif dan signifikan terhadap keputusan rasional wajib dengan dengan status prioritas sedangkan Sanksi perpajakan berpengaruh positif namun tidak signifikan terhadap keputusan wajib pajak dengan status prioritas. This study aims to analyze and examine the effect of service quality, tax sanctions, interpersonal intelligence and reward on rational decisions of taxpayers with priority status at the West Makassar Pratama Tax Office. The research method used in this research is descriptive analysis. the number of samples was 67 respondents. Based on the results of multiple linear regression analysis. The results of this study found that service quality, interpersonal intelligence and reward had a positive and significant effect on mandatory rational decisions with priority status while tax sanctions had a positive but not significant effect on taxpayer decisions with priority status.

scholarly journals The Effect of Prices and Promotions on Purchase Decisions on Cement at PT. Semen Baturaja (Persero), Tbk

2019 ◽  
Vol 3 (12) ◽  
pp. 7-13
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Significant Influence ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Purchase Decisions ◽  
Purposive Sampling ◽  
Independent Variable ◽  
Dominant Influence

Purchase decisions are actions taken by consumers to make a product purchase. This research has purpose to analyze how much influence prices and promotions on cement purchase decisions at PT. Semen Baturaja (Persero), Tbk and the dominant influential variables. The sample numbers in this research by using 150 (one hundred fifty) respondents. The technique used in sampling of this research was purposive sampling. The method of analysis is by using multiple linear regression analysis. The results of the analysis in this research indicate that the price and promotion variables have a positive value and significant effect on purchase decisions and independent variable that has a positive value, significant influence and dominant influence is the price variable on cement purchase decisions at PT. Semen Baturaja (Persero), Tbk

scholarly journals Pengaruh Disiplin Kerja dan Promosi Jabatan terhadap Kinerja Karyawan PT. Kepuh Kencana Arum Mojokerto

2017 ◽  
Vol 1 (1) ◽  
pp. 57-66
Author(s):  
Oktaviani Permatasari
Keyword(s):  
Regression Analysis ◽  
Significant Influence ◽  
Employee Performance ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Independent Variables ◽  
Job Promotion ◽  
Performance Results ◽  
A Company ◽  
Dominant Influence

Job discipline and job promotion are elements that can affect employee performance results in a company. For the organization of the discipline of work will ensure the maintenance of order and the smooth execution of duties in order to obtain optimal results. So also promotion of position, can affect employee performance at company. The purpose of this study are: (1) To know the discipline of work and promotion positions simultaneously significant effect on employee performance PT. KEPUH KENCANA ARUM MOJOKERTO. (2) To know work discipline and promotion positions partially significant effect on employee performance of PT. REVENUE ARUM MOJOKERTO, (3) To know the dominant influence between job discipline and promotion of position to employee performance at PT. KEPUH KENCANA ARUM MOJOKERTO. Based on consideration of time, energy and funds as well as the scope of the problem and the number of subjects in a population of 300 people then this study used sampling research. The method of sampling in this study is by using the opinion of Arikunto (2006), which says that if the population is large, it can be taken between 10-15% or 20-25%, then the researcher takes as many as 20% of 300 employees ie 60 employees as sample in this research. From result of research can be concluded that (1), Based on result of F test indicated that f count equal to 49,373, while result of f table equal to 3,16. This means that f count> f table (49,373> 3,16). This means that work discipline and promotion positions simultaneously have a significant influence on employee performance. (2) Result of t test of work discipline (X1) obtained t value = 6,041 and got t table equal to 1,672. Thus, it means that the work discipline partially has a significant influence on Employee Performance, and in promotion position (X2) obtained t value = 2.046 and obtained t table of 1.672. This means t arithmetic> t table, Thus means that the promotion of positions in partial have a significant influence on employee performance. (3). From the results of multiple linear regression analysis showed that the work discipline variable that has BETA value is greater than other independent variables. Namely at 0.638 for work discipline and 0.216 for promotion positions. This shows that the variables of work discipline have a big influence (dominant) on the performance of employees of PT. Kepuh Kencana Arum Mojokerto.

Analisis Gaya Kepemimpinan, Komitmen, dan Kedisiplinan Terhadap Peningkatan Motivasi Kerja Pegawai Kantor Kec. Tegalsari Surabaya

2017 ◽  
Vol 1 (1) ◽  
Author(s):  
Iwang Suwaningsih
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Survey Research ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Primary Data ◽  
District Office ◽  
Independent Variables ◽  
Office Employees ◽  
Dominant Influence

This study aims to determine the effect of Leadership Commitment and Disciplinesignificant effect partially and simultaneously to Increase Employee Work MotivationTegalsari Surabaya District Office. This study uses survey research approachEksplanaratif by enforcing data via the primary data of the data relating to the variablescollected from respondents using questionnaires. This type of research, including researchkoresional who want to see the relevance of independent variables with the dependentvariable. The population is Tegalsari Surabaya District Office Employees. This study wasconducted involving 30 respondents and using multiple linear regression analysis. Theregression equation is: Y = 3.441 + 0.266 + 0.104 X1 + 0.132 X2 X3. From this researchit was discovered and drawn the following conclusions: (1) Leadership, Commitmentand Discipline significant effect partially to Increase Motivation Employee Work DistrictOffice Tegalsari Surabaya, (2) leadership, commitment and discipline significant effectsimultaneously to Increase Motivation Employee Work Office Tegalsari District ofSurabaya, (3) Leadership dominant influence significantly the Employee Work MotivationImprovement District Office Tegalsari Surabaya.

scholarly journals Pengaruh Lingkungan Kerja terhadap Kualitas Pelayanan pada Dinas Tenaga Kerja dan Perindustrian Kota Padang

2018 ◽  
Vol 2 (2) ◽  
pp. 99
Author(s):  
Irdiyanti Irdiyanti ◽  
Syamsir Syamsir
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Service Quality ◽  
Multiple Linear Regression ◽  
Work Environment ◽  
Significant Influence ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Physical Work ◽  
Physical Work Environment

This research aimed to determine the influence of work environment on service quality at Labor and Industry Agency of Padang City. This was an associative study with a causal relationship variable. The population of this study was all of people who received services at Labor and Industry Agency of Padang City on July 2018. Sample of this research consisted 265 respondents, determined through the table of Isaac and Michael with a level of 10% error. Data in this research were collected through questionnaires and analyzed with Multiple Linear Regression Analysis by SPSS version 22.0 software. The results of this research showed that there was a significant influence of physical work environment (X1) on service quality (Y) with a contribution amounted to 22.3%. Then, there was also a significant influence of non-physical work environment (X2) on service quality (Y) with a contribution amounted to 8.9%. Furthermore, there was also co-significant influence on the physical work environment (X1) and the non-physical work environment (X2) simultaneously on service quality (Y) with a contribution as many as 25.8%.

Sign in / Sign up

Export Citation Format

Share Document