scholarly journals Performance Assessment of Public Health Center Madising Na Mario Parepare, South Sulawesi, Indonesia

2019 ◽  
Vol 3 (1) ◽  
pp. 30
Author(s):  
Ajeng Dyah Pythaloka ◽  
Muhammad Yusri Abadi ◽  
Darmawansyah Darmawansyah
Keyword(s):  
Public Health ◽  
Health Center ◽  
Health Centers ◽  
Average Performance ◽  
Public Health Center ◽  
Average Value ◽  
Quality Health ◽  
Research Achievement ◽  
Quantitative Descriptive ◽  
Performance Results

Implement health efforts both public health efforts are first rate and first rate individual health efforts are needed health center management be integrated and continuous in order to produce the performance of Public Health Center effective and efficient. This study aims to find out about the picture of the level of achievement of performance results pertaining to quality health center health center services, management of health centers and health care Public Health Center Madising Na Mario Pare-pare. This research method is quantitative descriptive method, whereby it purports to describe the level of achievement of the performance results of health centers. From the research achievement of quality performance owned health center services obtained an average value of 9,7 performance with good performance categories. Public Health Center management obtained an average performance score of 10 with a good performance categories. Health services obtained the value of the average performance of 70,9% with less performance categories. Therefore, efforts to improve the performance of health centers needed professional human resources and improvement of health facilities, especially the budget required.

scholarly journals Performance assessment of public health center in pare-pare, South Sulawesi

2019 ◽  
Vol 6 (4) ◽  
pp. 1369
Author(s):  
Ajeng Dyah Pythaloka ◽  
Darmawansyah . ◽  
Muhammad Asdar
Keyword(s):  
Public Health ◽  
Customer Satisfaction ◽  
Health Services ◽  
Health Center ◽  
Health Centers ◽  
Performance Category ◽  
Average Performance ◽  
Public Health Center ◽  
The Public

Background: Customer (patient) satisfaction in health services is very important to note because it can describe the quality of services in the health service. This study aims to determine the level of performance assesment of public health centers relating to the quality of public health centers service, management of public health centers and health services based on patient satisfaction in the public health center in Parepare, South Sulawesi.Methods: The research method is quantitative with survey research to determine the level of reseach results on public health centers about patient satisfaction.Results: The results of the study indicate that performance assessment is in the form of the quality of service possessed by the public health center obtained an average performance value of 8.8 with a good performance category. Management of the public health center obtained an average performance value of 8.9 with a good performance category. Health services obtained an average performance value of 90.7% with sufficient performance categories. Customer satisfaction obtained an average value of 71.1% in the good category.Conclusions: Service quality of public health center has a good performance, health center management has good performance, health services have sufficient performance, customer satisfaction has a good category. So that the average performance of the public health center has results comparable to the results of customer satisfaction, which is a good category.

scholarly journals MENINGKATKAN MUTU PELAYANAN KESEHATAN DENGAN PENERAPAN UPAYA KESELAMATAN PASIEN DI PUSKESMAS

2018 ◽  
Vol 6 (2) ◽  
pp. 149
Author(s):  
Nurul Hidayatul Ulumiyah
Keyword(s):  
Public Health ◽  
Patient Safety ◽  
Health Service ◽  
Service Quality ◽  
Health Center ◽  
Health Centers ◽  
Health Ministry ◽  
Public Health Center ◽  
The Public ◽  
Health Service Quality

Background: Patient safety is an indicator of health service quality that becomes an important issue although data of patient safety incident at primary health care are not always accurate in Indonesia. Public health center is a health service facility that implements patient safety to improve the health service quality as stated in Health Ministry Law Republic of Indonesia Number 36 Year 2009.Aim: The aim of this study was to identify the implementation of patient safety to improve the service quality.Method: Data collection techniques used were observation, interview, and literature study. The research was done at a public health center in Surabaya from January to February 2018.Results: The results showed that the implementation of patient safety at the public health center was adjusted to the accreditation standard of the public health center. However, there are still some obstacles and shortcomings in the fulfillment of patient safety standards, so it is necessary to optimize the implementation of patient safety from all stakeholders.Conclusion: It can be concluded that public health centers should provide safe and qualified services to achieve healthy disctrict. The public health centers also need to improve the patient safety according to Health Ministry Law Republic of Indonesia Number 36 Year 2009.Keywords: health service quality, patient safety, public health center

scholarly journals Evaluation of the Tuberculosis Prevention Program in the Discovery of Tuberculosis Cases in Nosara Public Health Center Palu City

2021 ◽  
Vol 9 (E) ◽  
pp. 1200-1206
Author(s):  
Muhammad Rizki Ashari ◽  
Irma Apriani ◽  
Firmansyah Firmansyah ◽  
Fitrianty Sutady Lanyumba
Keyword(s):  
Public Health ◽  
Health Center ◽  
Program Implementation ◽  
Sampling Technique ◽  
Health Centers ◽  
Public Health Center ◽  
The Public ◽  
Study Approach ◽  
Tuberculosis Prevention

BACKGROUNDS: Tuberculosis is an infectious disease caused by Mycobacterium Tuberculosis. The case in Indonesia rank third with the highest number of TB case in the world. There were 511,873 cases of tuberculosis of all types in 2018. Based on data from the Palu Health Office, the TB cases in Palu in 2018 were still high numbered 557 cases. In 2019, Nosarara Public Health Center had the lowest case finding among the 13 health centers in Palu with 17 TB case findings. The absence of a laboratory in Nosarara Public Health Center for examining sputum samples affected the output in program implementation. AIM: The aim of this study is to evaluate the Control of Tuberculosis in the Discovery of Tuberculosis Cases in Nosarara Public Health Center Palu. MATERIALS AND METHODS: This research used qualitative method with a case study approach. The research informants were 6 people selected through purposive sampling technique. RESULTS: The results summarizes the following : the input aspect in terms of human resources in quantity and quality is inadequate because TB program holders have multiple tasks so that they are not maximal in carrying out their duties and have never attended training, sufficient funds, inadequate facilities and infrastructure, and methods according to guidelines. CONCLUSION: The process of planning, organizing, implementing and supervising has not been maximal, meanwile the output of TB case detection (22%) has not yet reached the predetermined target (80%).It is expected that the Public Health Center will add more health personnel, complete facilities and infrastructure in order to maximize program implementation to achieve predetermined targets.

scholarly journals The Effect of Health Facilities and Waiting Time on Outpatient Satisfaction at Bondo Kodi Public Health Center

2020 ◽  
Vol 4 (8) ◽  
pp. 248-251
Author(s):  
Ronaldus Asto Dadut
Keyword(s):  
Public Health ◽  
Patient Satisfaction ◽  
Health Services ◽  
Service Quality ◽  
Health Center ◽  
Waiting Time ◽  
Linear Regression Analysis ◽  
Health Facilities ◽  
Public Health Center ◽  
Quality Health

This study aims to analyze the influence of service quality, health facilities, and waiting times partially and simultaneously on outpatient satisfaction partially in the Bondo Kodi Public Health Center. This research was based on the results of preliminary observations that show the level of satisfaction of patien was still relatively low on health services provided. This research was explanatory research with quantitative approaches. This study was conducted in the Bondo Kodi Public Health Center. The population used in this study were all patients who had utilized health services. The sampling technique was done by purposive sampling, namely by using criteria. Data collection used questionnaires. Then the data analysis used was multiple linear regression analysis. The results of this study showed that service quality (0.000), health facilities (0.030), and waiting time (0.031) influence patient satisfaction at the Bondo Kodi Public Health Center. The results explained that improvements in the quality of services and health facilities will improve patient satisfaction, but at an increasingly shorter waiting time it will also increase patient satisfaction in Bondo Kodi Health Center. Keywords: service quality; health facilities; waiting time; satisfaction

scholarly journals ANALISIS PERBANDINGAN TINGKAT KEPUASAN PASIEN JKN TERHADAP PELAYANAN KEFARMASIAN DI PUSKESMAS KECAMATAN LANGOWAN

PHARMACON ◽  
2020 ◽  
Vol 9 (4) ◽  
pp. 601
Author(s):  
Aprilia Massie ◽  
Widya Astuty Lolo ◽  
Imam Jayanto
Keyword(s):  
Public Health ◽  
Patient Satisfaction ◽  
Health Center ◽  
Pharmaceutical Services ◽  
Satisfaction Level ◽  
District Health ◽  
Important Indicator ◽  
Public Health Center ◽  
Average Value ◽  
The Difference

ABSTRACTService quality is closely related to patient satisfaction and is an important indicator for pharmaceutical services. Good quality service will give satisfaction to patients so that it affects patients to return to the Public health center The purpose of this study was to determine the comparison of the satisfaction levels of outpatient JKN participants with pharmaceutical services at the Langowan District Health Center. The results showed that the overall average value of patient satisfaction at the Tumaratas Health Center was (-0.49) while at the Walantakan Health Center it was (-0.62) with the difference between the two health centers of (-0.13), so it can be concluded that Patient satisfaction level is more satisfying at Public health center Tumaratas compared to Public health center Walantakan Keywords : Public health center, National health insurance, satisfaction level  ABSTRAKKualitas pelayanan sangat erat kaitannya dengan kepuasan pasien dan merupakan indikator penting bagi pelayanan kefarmasian. Kualitas pelayanan yang baik akan memberikan kepuasan kepada pasien sehingga mempengaruhi pasien untuk kembali lagi ke puskesmas. Tujuan dari penelitian ini untuk mengetahui perbandingan Tingkat  Kepuasan pasien peserta JKN rawat jalan terhadap pelayanan kefarmasian di Puskesmas Kecamatan Langowan. Penelitian ini merupakan penelitian deskriptif dan alat pengumpulan data yang digunakan yaitu kuesioner diberikan kepada 265 dan 226 responden. Hasil penelitian diperoleh rata-rata secara keseluruhan nilai kepuasan pasien di Puskesmas Tumaratas didapatkan sebesar (-0,49) sedangkan di Puskesmas Walantakan sebesar (-0,62) dengan selisih antara kedua puskesmas sebesar (-0,13), sehingga dapat disimpulkan bahwa tingkat kepuasan pasien lebih memuaskan pada Puskesmas Tumaratas di bandingkan pada Puskesmas Walantakan.                                          Kata kunci  : Puskesmas, JKN, Tingkat Kepuasan

scholarly journals Improvement of Knowledge and Attitudes on Tuberculosis Patients with Poster Calendar and Leaflet

2021 ◽  
Vol 6 (1) ◽  
pp. 39-46
Author(s):  
Putra Apriadi Siregar ◽  
Yulia Khairina Ashar ◽  
Reni Ria Armayani Hasibuan ◽  
Fauziah Nasution ◽  
Fitri Hayati ◽  
...  
Keyword(s):  
Public Health ◽  
Pulmonary Tuberculosis ◽  
Health Center ◽  
Test Group ◽  
Wilcoxon Test ◽  
Tuberculosis Treatment ◽  
Public Health Center ◽  
Average Value ◽  
Knowledge And Attitudes ◽  
Post Test

Background: Leaflet and poster calendars are one medium to provide health education to patients with pulmonary tuberculosis on the treatment of pulmonary Tuberculosis. The purpose of this research for media want to effectivity leaflet and poster calendars on health promotion to improve the knowledge and attitudes of pulmonary tuberculosis treatment at the Martubung Public Health Center. Methods: Research is a quasi-experimental design with pre-test and post-test group. The population in this study were all patients with pulmonary tuberculosis treatment in Martubung Public Health Center and analyzed with the wilcoxon test. Results: The results of the study using the wilcoxon test showed that the leaflet could increase the pretest value of 10 knowledge to 11.03 (p <0.001) and the attitude of having a pretest value of 41.77 to 45.7 (p <0.001). The wilcoxon test results show that the poster calendar can increase the pretest knowledge value from 8.7 to 11.97 (p <0.001) and the pretest attitude value from 43.7 to 50.27 (p <0.001). Conclusions: The media are most effective in improving knowledge and attitudes about the treatment of patients with pulmonary tuberculosis disease in Martubung Public Health Center is media poster calendar from the average value based on the pre-test and post-test conducted.

scholarly journals An Overview of the Knowledge and Motivation of IMCI Staff Regarding the Implementation of IMCI at the Lubuk Buaya Public Health Center, Padang

2021 ◽  
Vol 2 (1) ◽  
pp. 12-16
Author(s):  
Eza Yuliarni ◽  
Nurhayati Siregar ◽  
Yofa Sukmawati
Keyword(s):  
Public Health ◽  
Health Center ◽  
Integrated Management ◽  
Sampling Technique ◽  
Health Centers ◽  
Hospital Level ◽  
Public Health Center ◽  
The Public ◽  
High Knowledge ◽  
High Motivation

Introduction: Indonesia is one of the developing countries with a high under-five mortality rate due to the rough handling of Integrated Management of Childhood Illness (IMCI). Diseases that cause death can generally be treated at the hospital level, but it is still difficult at the public health center level. Public Health Centers have implemented (IMCI). Suppose they meet the criteria for implementing/implementing the IMCI approach at least 60% of the number of visits by sick toddlers. This study aimed to describe the knowledge and motivation of IMCI implementers regarding the implementation of IMCI at Lubuk Buaya Public Health Center, Padang, in 2014. Method: This research is descriptive. This research was conducted at the Lubuk Buaya Health Center Padang in May 2014. The population in this study were all IMCI implementers who were actively working at the Lubuk Buaya Public Health Center, Padang, with 37 people. Sampling with total sampling technique and analyzed univariately. Results: From 37 staff implementing IMCI, it was found that 31 (83.8%) staff had implemented IMCI well, 36 (97.3%) staff had high knowledge, and 23 (62.2%) staff had high motivation. Conclusions: This study shows that the knowledge and motivation of IMCI implementers are good in implementing IMCI. It is hoped that every IMCI implementer will further increase knowledge about IMCI and its performance so that all sick toddlers get the best IMCI services to prevent death in these toddlers.

scholarly journals Gambaran Pelayanan Klinik Sanitasi Terhadap Pasien Penyakit Berbasis Lingkungan (PBL) di Puskesmas Gucialit dan Puskesmas Gambut

2019 ◽  
Vol 21 (4) ◽  
Author(s):  
Mugeni Sugiharto ◽  
Rika Sertiana Oktami
Keyword(s):  
Public Health ◽  
Home Care ◽  
Health Center ◽  
Secondary Data ◽  
Health Centers ◽  
Health Promotion Program ◽  
District Health ◽  
Public Health Center ◽  
Descriptive Research ◽  
Research Type

Sanitation clinic is an innovative health promotion program that is useful to tackle environmental-based diseases. Sanitation clinic activities such as counseling, home care and health interventions. This study aims to know of sanitation clinic activities at Gucialit and Gambut Public Health Center in tackling environment-based illness (PBL). Descriptive research type, using secondary data from sanitation clinic and health profi le of district health offi ce of Lumajang and Banjar 2014-2016, accompanied by indepth interview on information. Sanitation clinic activities obtained at Gucialit and Gambut Public Health Center such as counseling, home care and health intervention are going well. The internal referral system functions optimally, so patient visits at sanitation clinics increase. The existence of sanitation clinics in the Gucialit and Gambut Public Health Centers is very benefi cial in overcoming environmental-based diseases. Every Public health centers is important to carry out sanitation clinics, to support promotive services in tackling environment-based diseases. Abstrak Klinik sanitasi merupakan inovatif program promosi kesehatan yang bermanfaat untuk menanggulangi penyakit berbasis lingkungan. Kegiatan klinik sanitasi seperti konseling, kunjungan rumah (home care) dan intervensi kesehatan. Penelitian ini bertujuan untuk mengetahui kegiatan klinik sanitasi di Puskesmas Gucialit dan Puskesmas Gambut dalam menanggulangi penyakit berbasis lingkungan. Jenis penelitian deskriptif, menggunakan data sekunder laporan klinik sanitasi dan Profil Kesehatan Dinas Kesehatan Kabupaten Lumajang dan Kabupaten Banjar tahun 2014–2016, disertai indepth interview pada informan. Kegiatan klinik sanitasi yang diperoleh di Puskesmas Gucialit dan Puskesmas Gambut seperti konseling, pada tindak lanjut (home care) dan intervensi kesehatan berjalan dengan baik. Sistem rujukan internal berfungsi optimal,sehingga kunjungan pasien di klinik sanitasi meningkat. Keberadaan klinik sanitasi di Puskesmas Gucialit dan Gambut sangat bermanfaat menanggulangi penyakit berbasis lingkungan. Setiap Puskesmas penting untuk melaksanakan klinik sanitasi, untuk mendukung pelayanan promotif dalam menanggulangi penyakit berbasis lingkungan.

scholarly journals PENGETAHUAN PERAWAT TENTANG PROGRAM PERKESMAS DI PUSKESMAS YANG MENERAPKAN PERKESMAS DI SLEMAN

2019 ◽  
Vol 7 (1) ◽  
pp. 82-88
Author(s):  
Agus Warseno
Keyword(s):  
Public Health ◽  
Health Services ◽  
Health Center ◽  
Univariate Analysis ◽  
Sampling Technique ◽  
Health Centers ◽  
Public Health Nursing ◽  
Level Of Knowledge ◽  
Health Nursing ◽  
Quantitative Descriptive

Background: The basic health services to the community is one of the development efforts of community approach which is undertaken by the health centers, namely PHN (Public Health Nursing). PHN aims to increase community self-reliance to achieve an optimal degree. Nurses in Health Center requires competence to provides health services in PHN Objective: The study aims to know the knowledge of nurses in health centers that have PHN programme in Sleman. Methods: The research is quantitative descriptive study. The study population was nurses in the health center of Gamping I, Ngaglik I, and Ngemplak I Sleman, as many as 16 nurses. The study uses total sampling technique. Data were analyzed using univariate analysis techniques. Results: The results showed a majority of female respondents characteristics as much as 81.2%, the Education level of majority of respondents were Diploma of Nursing as much as 93.8%, The level of knowledge of nurses about the aspects of the basic concept of PHN in sufficient category with a percentage of 56.2%, The level of knowledge of nurses about aspects of PHN in sufficient category has percentage of 87.6%, the level of knowledge of nurses about the aspect of minimal competence and the role of nurses in health centers is mostly in sufficient category with a percentage of 50.0%, The level of knowledge of nurses about aspects of the reporting of PHN more with enough category with a percentage of 81.3%, the level of knowledge of nurses about PHN are equal for good category and sufficient category with a percentage of 50.0%. Conclusion: The level of nurse knowledge about PHN is the same between good and sufficient categories Keyword: Knowledge, Public Health Nursing, Nurse

scholarly journals The Influence Of Organizational Learning On Improving The Accreditation Of Public Health Kubutambahan I And Public Health Sawan I In Buleleng District - Bali

2020 ◽  
Vol 3 (2) ◽  
pp. 553-563
Author(s):  
Gede Ivan Kresnayana
Keyword(s):  
Public Health ◽  
Organizational Learning ◽  
Health Center ◽  
Community Health Centers ◽  
Sampling Technique ◽  
Health Centers ◽  
Observational Research ◽  
P Value ◽  
Cross Sectional ◽  
Public Health Center

The Accreditation Process is still a frightening specter at every Puskesmas. Accreditation is a benchmark for extrenal quality assurance at each puskesmas through Organizational Learning efforts. The study aims to analyze the Effect of Organizational Learning on Improving Accreditation of Kubutambah I Health Center and Sawan I Health Center in Buleleng Regency - Bali. The method used is a mix method, observational research type with cross-sectional approach. The population in this study involved 2 Community Health Centers namely Kubutambah 1 and Sawan 1 with 100 respondents with a purposive sampling technique. The research instrument used a questionnaire with closed questions that had a valid and reliable test of 0.6. Data analysis used in the study was a logistic regression statistical test with α 0.05. Analysis of Kubutambahn I Public Health Center and Sawan I Public Health Center in Buleleng Regency showed that out of 100 respondents or information from 2 health centers there were Organizational Learning in the good category of 62% and 38% not good. good category 98% and not good as much as 2%, the relationship between Organizational Learning and the performance of accreditation of puskesmas in Buleleng Regency with a p-value of 0.047, which means it is smaller than α 0.05 so there is an influence of Learning Organization on accreditation. There is the effect of Organizational Learning on the performance of accreditation at Kubutambahn I Puskesmas and Sawan 1 Puskesmas in Buleleng Regency

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