Product Innovation of Shinzaburo Hanpu and Regional Characteristic of Kyoto

2011 ◽  
Vol 15 (4) ◽  
pp. 418-424 ◽  
Author(s):  
Yusuke Irisawa ◽  
◽  
Shin’ya Nagasawa
Keyword(s):  
Product Innovation ◽  
Customer Value ◽  
Regional Characteristic ◽  
Manufacturing Company ◽  
Innovation Competence

There is a new company “Ichizawa Hanpu Kougyo” in Kyoto, which was born by their family troubles. As a result, a new brand called “Shinzaburo Hanpu” was born. Though this manufacturing company manages only a channel in Kyoto, it has gained national popularity. So, we have thought that it makes for the elaborate fabrication of this company to create the customer value with “a standing for the customer” and “a standing for manufacturing.” This study aims to analyze the essence of “Shinzaburo Hanpu” brand from the perspective of the relation between its product innovation competence and innovation, based on the viewpoint that Mr. Shinzaburo Ichizawa is the essence of manufacturing for former Ichizawa Hanpu Kougyo and Ichizawa Shinzaburo Hanpu. In “Shinzaburo Hanpu” case, we have examined the relation of the product innovation in the region of Kyoto.

PENGARUH NILAI PELANGGAN, INOVASI PRODUK DAN KUALITAS LAYANAN TERHADAP LOYALITAS NASABAH BANK MUAMALAT INDONESIA CABANG MADIUN

2018 ◽  
Vol 1 (1) ◽  
Author(s):  
Binti Mutafarida
Keyword(s):  
Quality Of Service ◽  
Customer Loyalty ◽  
Random Sampling ◽  
Product Innovation ◽  
Customer Value ◽  
Research Method ◽  
Sampling Method ◽  
Descriptive Research ◽  
Independent Variable

The development of sharia banking in Indonesia very rapidly grow up preceded by Bank Muamalat Indonesia and in 2013 ranked as the bank with the highest loyalty and the best among other sharia banking nationally. Bank Muamalat Indonesia branch of Madiun is one of the first branch in Madiun and currently has many competitors from other sharia banking. Based on this background, in this study take what factors affect the size of customer loyalty Bank Muamalat Indonesia branch of Madiun. Based on the result of research, it is found that the level of loyalty of customer of Bank Muamalat of Madiun branch is mostly influenced by product innovation with value of t test value obtained by t-count 2,493, while second factor is influenced by service quality with result of tcount 2,268. So the least influenced factor by the value of the customer is with value of 2.217. This research is a descriptive research method and associative / relationship, this matter to know the value of independent variable. While population of this research is funding customer of Bank Muamalat Indonesia branch of Madiun with amount of 22.196 customer by taking data using random sampling method as much as 108 customer. Keyword: Customer Value, Product Innovation AND Quality Of Service

Innovation and collaboration in traditional food chain networks

2008 ◽  
Vol 8 (2) ◽  
pp. 121-129 ◽  
Author(s):  
Xavier Gellynck ◽  
Bianka Kühne
Keyword(s):  
Food Chain ◽  
Product Innovation ◽  
Quantitative Research ◽  
Traditional Food ◽  
Food Sector ◽  
Cultural Backgrounds ◽  
Group Discussions ◽  
Innovation Competence ◽  
The Relationship ◽  
Depth Interviews

This paper aims to explore innovations implemented by SMEs in the traditional food sector and how chain network members are contributing to this process. Focus group discussions and in-depth interviews were conducted with suppliers, food manufacturers and customers in three European countries with different cultural backgrounds (Italy, Hungary and Belgium). The results show that the members of traditional food chain networks focus mainly on product innovation and least on organisational innovation. Collaboration between the chain network members is an important factor for enhancing the innovation competence of the firms. However, the collaboration intensity depends on the position of the members in the chain network. Further studies could focus on quantitative research to determine whether a higher level of collaboration among all chain network members leads to a higher level of innovation competence in SMEs. Moreover, the direction of the relationship between innovation competence and collaboration should be explored.

scholarly journals Study of Influence of Customer Relationship Management on Customer Satisfaction in CV Batik Semarang16

2017 ◽  
Vol 16 (1) ◽  
pp. 57
Author(s):  
Siti Shofiah ◽  
I Made Sukresna ◽  
Sugiono Sugiono
Keyword(s):  
Structural Equation Modeling ◽  
Customer Satisfaction ◽  
Customer Relationship Management ◽  
Product Innovation ◽  
Customer Value ◽  
Structural Equation ◽  
Relationship Management ◽  
Positive Influence ◽  
Customer Relationship ◽  
Equation Modeling

This study aimed to examine the influence of customer relationship management on customer satisfaction, with product innovation  and customer value as mediating variables. The study conducted in Batik Semarang16.The samples were customers of Batik Semarang16, a total of 126 respondents. Structural Equation Modeling (SEM) run by AMOS software was used to analyze the data. The analysis showed that customer relationship management, product innovation and customer value had positive influence on customer satisfaction.The empirical findings indicated that customer relationship management positively influenced product innovation; customer relationship management positively influenced customer value; product innovation positively influenced customer satisfaction; and customer value influenced customer satisfaction.

ENHANCING PRODUCT INNOVATION THROUGH A CUSTOMER-CENTERED, LEAN FRAMEWORK

2012 ◽  
Vol 09 (06) ◽  
pp. 1250041 ◽  
Author(s):  
TORGEIR WELO ◽  
TONJE OVERVIK OLSEN ◽  
MARTIN GUDEM
Keyword(s):  
Product Innovation ◽  
Customer Value ◽  
Differentiated Products ◽  
Innovation Capability ◽  
Customer Needs ◽  
Competitive Factor ◽  
User Focus ◽  
Novel Products ◽  
Office Chair

For companies to survive and thrive in today's market, a key strategy is to leverage innovation capability through an effective process of converting unmet customer needs into successful products, creating value for customers, the company and other stakeholders. This work demonstrates how Lean becomes a pre-competitive factor in product innovation through customer value focus. The goal is to determine the applicability of user-centered methodologies in generating input that ultimately leads to differentiated products. An office chair case study implies that although user-focus is necessary, this will not inevitably lead to novel products, since users are engrossed with past and present.

An Investigation of Green Product Innovation on Consumer Repurchase Intention: The Mediating Role of Green Customer Value

2020 ◽  
Vol 11 (3) ◽  
pp. 622 ◽  
Author(s):  
Murry Harmawan SAPUTRA ◽  
Bening KRISTYASSARI ◽  
Naili FARIDA ◽  
Elia ARDYAN
Keyword(s):  
Product Innovation ◽  
Customer Value ◽  
Critical Role ◽  
Partial Least Square ◽  
Equation Modeling ◽  
Green Product ◽  
Repurchase Intention ◽  
Green Products ◽  
Green Product Innovation

This study examines the critical role of green customer value in order to increase purchase intention based on green products. Data analysis techniques were carried out using Structural Equation Modeling with Partial Least Square (SEM-PLS). The respondents used in this study were the low-cost green car (LCGC) users in Central Java, Indonesia. The number of samples used was 240, with a purposive sampling technique. The findings of this study indicate that all hypotheses are supported. Green customer value is also proven to mediate (partial mediation) the relationship between green product innovation and repurchase intention. This explains that environmentally friendly product innovation by companies will be able to increase consumer buying interest if green customer value can be proven to be encouraged. The results also show that the consumer repurchase intention is influenced by consumer attitudes towards green brands and the quality perceived by consumers in the green products they use. This finding contributes theoretically and practically.

Designing a business unit and creating the first ever responsive kitchen

2019 ◽  
Vol 2 (1) ◽  
Author(s):  
Paolo FESTA ◽  
Tommaso CORA ◽  
Lucilla FAZIO
Keyword(s):  
Value Creation ◽  
Product Innovation ◽  
Research Laboratory ◽  
Direct Relationship ◽  
Multidisciplinary Approach ◽  
Design Thinking ◽  
Business Unit ◽  
Qualitative And Quantitative Analysis ◽  
Qualitative And Quantitative ◽  
The Relationship

Is it possible to transform stone into a technological and innovative device? The meeting with one of the main stone transformers in Europe produced the intention of a disruptive operation that could affect the strategy of the whole company. A contagious singularity. By intertwining LEAN methodologies and the human-centric approach of design thinking, we mapped the value creation in the company activating a dialogue with the workers and the management, listening to people, asking for ambitions, discovering problems and the potential of production. This qualitative and quantitative analysis conducted with a multidisciplinary approach by designers, architects and marketing strategists allowed us to define a new method. We used it to design a platform that could let all the players express their potential to the maximum. This is how the group's research laboratory was born, with the aim of promoting the relationship between humans and stone through product innovation. With this goal, we coordinated the new team, developing technologies that would allow creating a more direct relationship between man and surface, making the stone reactive. The result was the first responsive kitchen ever.

KONFIRMASI LIMA FAKTOR YANG MEMPENGARUHI KEPUASAN PESERTA PEKERJA BUKAN PENERIMA UPAH (PBPU) BPJS KESEHATAN

2019 ◽  
Vol 18 (2) ◽  
pp. 64-74
Author(s):  
Maya Fitri Nuraeni
Keyword(s):  
Customer Value ◽  
Customer Engagement ◽  
Cross Sectional ◽  
Customer Relation Management

Kepuasan pelanggan merupakan suatu pemenuhan harapan pelanggan yang dirasakan sesuai dengan ekspektasi yang diharapkan. Tujuan penelitian Mengetahui pengaruh langsung dan tidak langsung serta besaranya antara faktor Customer Relation Management (CRM), Customer Engagement, Kualitas Layanan, Trust dan Costumer value  Terhadap Kepuasan Peserta PBPU BPJS Kesehatan KC Depok Tahun 2018. Desain penelitian cross sectional. Populasi penelitian keseluruhan peserta di BPJS Kesehatan KC Depok. jumlah sampel dalam penelitian ini adalah smpel 130 peserta PBPU yang berkunjung ke KC Depok. Metode analisis menggunakan SmartPLS 2.0 dan SPSS 16. Hasil penelitian menunjukkan variabel CRM  24,58%, Customer Engagement 19,50 %. Kualitas Layanan 11,93%, Trust 14,36%,Costumer value 6,13%. pengaruh langsung CRM terhadap Customer Engagement 49,96%, CRM terhadap kualitas layanan 66,42%, CRM terhadap Trust 4,38%, CRM terhadap customer value 30,80%, Customer Engagement terhadap kualitas layanan 4,58% Customer Engagement terhadap Trust 15,21%, Customer Engagement terhadap customer value 16,77 Kualitas Layanan terhadap Trust 30,66%, Kualitas Layanan terhadap customer value 11,01%, Trust terhadap customer value 14,54%. Dengan demikian dapat ditarik kesimpulan bahwa  paling mempengaruhi Kepuasan Peserta PBPU BPJS Kesehatan KC Depok, dikarenakan CRM merupakan keseluruhan proses membangun dan memelihara hubungan peserta khususnya PBPU dengan BPJS kesehatan yang akan meminimalisir penurunan kualiatas pelayanan sehingga dapat meningkatkan pelayanan yang lebih baik. BPJS Kesehatan KC Depok diharapkan dapat memberikan pelayanan terbaik bagi npeserta sesuai dengan nilai dasar untuk tercapainya kepuasan pelanggan.

Customer Value

Controlling ◽  
2005 ◽  
Vol 17 (6) ◽  
pp. 327-334 ◽  
Author(s):  
Christian Belz
Keyword(s):  
Customer Value
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