scholarly journals As variáveis para uma gestão de contratos eficiente: o caso de uma empresa pública federal

2020 ◽  
Author(s):  
Wanderson Fernandes Modesto De Oliveira ◽  
Rodrigo José Guerra Leone ◽  
Lieda Amaral De Souza
Keyword(s):  
Cost Reduction ◽  
Public Management ◽  
Specific Activity ◽  
Contract Management ◽  
The Public ◽  
Efficient Contract ◽  
Public Company ◽  
Management Contract ◽  
Contract Managers

is work aims to identify variables related to an efficient contract management leading a public company to reduce costs andto improve the quality of the services that are provided by contractors. An exploratory and qualitative researchwas made, inwhich the notes were collected by in-depth interviews with five regional contract managers from the public company that isthe object of the study. ese interviews were treated by content analysis, using the NVivo11 soware. e results showed theexistence of nine specific activity variables not yet referenced in literature, being the main ones the control of the duration ofcontracts, the compliance with the time limit for handling the process of preparation of addenda and the control of the regularityof the documentation of the process for issuance of an additive term. It is concluded that the contract management of PublicAdministration may lead to cost reduction with the hiring and with the execution of the contract with the contractor and also tothe improvement of the quality of service that is provided, through these three new variables.Keywords: Public management, Contract management, Cost reduction, Quality of services, Contracted companies.

Perceptions towards the quality of public services in Romania. Poor outcomes of public administration reforms?

2020 ◽  
Vol 31 (3) ◽  
pp. 263-285
Author(s):  
Claudia Petrescu ◽  
Flavis Mihalache
Keyword(s):  
Quality Of Life ◽  
Public Administration ◽  
Public Service ◽  
Public Management ◽  
Public Services ◽  
New Public Management ◽  
Local Level ◽  
The Public ◽  
Public Administration Reform

Public services represent an important dimension of quality of society, as they create the contextual conditions for people to further their quality of life. Romanian public administration reform has brought about a constant institutional transformation, which has influenced both the specific features and the quality of the services. This article aims to analyse trends regarding the perceived quality of public services in Romania, in European comparative perspective, using the data of the European Quality of Life Survey (2003–2016). The article aims to understand the low satisfaction with public services in Romania against the background of the public service reform measures taken by government in this period. The article describes the context of Romanian public administration and public service reform, the most important public policy measures adopted and the most important challenges. The lack of vision in the public service reform, the partial introduction of reform elements, the permanent and, sometimes, conflicting changes are issues that may have influenced the way in which the population perceives the quality of public services. The decentralisation process of public services and the insufficient allocation of public funds for delivering such services at local level might have an impact on their quality and quantity perceived by the population. Keywords: public services; public administration reform; citizens’ satisfaction; New Public Management; New Weberianism.

Does Citizens’ Self-Identification of Their Public Role Affect Their Satisfaction with Public Services?

2020 ◽  
Vol 35 (1) ◽  
pp. 75-100
Author(s):  
Hemin Choi ◽  
Jong Seon Lee
Keyword(s):  
Public Service ◽  
Public Management ◽  
New Public Management ◽  
The Public ◽  
Public Role ◽  
New Public ◽  
Significant Difference ◽  
Service Expectations ◽  
Manova Analysis

This study investigates how citizens define their role qua citizen and how the public role they assign themselves matters in their assessment of satisfaction with public service performance. We compared survey respondents who identified their citizen role as customer (n=280), partner (n=353) or owner (n=467) to test this relation. Theoretically, the dominance of New Public Management (NPM) scholarship has resulted in the framing of citizens as simply customers, but our empirical study finds that citizens consider themselves more as partners or owners of government. This mismatch in conception was our research hypothesis for further research. We then ran a number of t-tests and carried out a MANOVA analysis, the results of which indicate that there is a significant difference between the customer and partner groups regarding expectations and satisfaction on the quality of their living area but not regarding performance. There is also evidence that shows that the role citizens assign to themselves is related to their public service expectations but that the connection between their view of their role and their assessment of performance is weak.

On the Developmetn of State-Public Education Management

2017 ◽  
Vol 5 (1) ◽  
pp. 50-56
Author(s):  
Будаева ◽  
T. Budaeva ◽  
Намсараев ◽  
S. Namsaraev
Keyword(s):  
Public Education ◽  
Public Management ◽  
Management Education ◽  
Management Approach ◽  
Education Management ◽  
The Public ◽  
Project Activity ◽  
Mode Of Development ◽  
Educational Potential

The article considers the questions of moving from the monopoly of the state to development of civil society, that in Russia have some features. By the expansion of the public participating in education management there are contradictions between the necessity of realization of state-public management education and absence of sufficient experience on the decline of level of alienation of education from society and effective mechanisms of decision of this task. The authors of the article consider the principal reasons and factors, hampering becoming and development of state-public management universal education. The article exposes the new approaches to the realization of joint activity of organs of state-public education management. In the article the ground of project-activity in education management approach is given, that allows to organize the activity in the mode of development, and innovations are explored, educational potential of organization is grown, the quality of its work is improved.

Auditors’ Use of Brainstorming in the Consideration of Fraud: Reports from the Field

2010 ◽  
Vol 85 (4) ◽  
pp. 1273-1301 ◽  
Author(s):  
Joseph F. Brazel ◽  
Tina D. Carpenter ◽  
J. Gregory Jenkins
Keyword(s):  
Best Practices ◽  
Risk Assessments ◽  
High Quality ◽  
The Public ◽  
Fraud Risk ◽  
Public Company ◽  
Decision Making Processes ◽  
Fraud Risk Assessments ◽  
Audit Standards

ABSTRACT: Audit standards require auditors to conduct fraud brainstorming sessions on every audit. The Public Company Accounting Oversight Board has raised concerns about auditors’ fraud judgments and the quality of their brainstorming sessions. We develop a measure of brainstorming quality to examine how it affects auditors’ fraud decision-making processes. We test our measure using field survey data of auditors’ actual brainstorming sessions for 179 audit engagements. Respondents report considerable variation in the quality of brainstorming in practice. We find some evidence that high-quality brainstorming improves the relations between fraud risk factors and fraud risk assessments. We also determine that brainstorming quality positively moderates the relations between fraud risk assessments and fraud-related testing. Our results suggest that the benefits of brainstorming do not apply uniformly, because low-quality sessions likely incur the costs of such interactions without receiving the attendant benefits. By documenting best practices from high-quality brainstorming sessions, our findings can inform auditors on how to improve their consideration of fraud.

scholarly journals “Pembebasan” Etos Akuntabilitas Anggaran Daerah: Sebuah Analisis Kritis Habermasian Atas Kolonisasi Lifeworld

2017 ◽  
Vol 19 (1) ◽  
pp. 132
Author(s):  
Ridho Muhammad Purnomosidi ◽  
Ari Kamayanti ◽  
Iwan Triyuwono
Keyword(s):  
Quality Of Service ◽  
Public Management ◽  
New Public Management ◽  
Service Providers ◽  
Public Accountability ◽  
Public Discussion ◽  
The Public ◽  
The People ◽  
Responsibility Of Government

The aim of this study is to desing a construct of public accountability concept that is independent of lifeworld colonization brought by the concept of New Public Management. This study emphasize its analysis on process-oriented accountability and one that liberates public communication. This study will shed a light on process responsibility, one that is not limited to information presentation but more than that, as a moral responsibility of government executive. In this study, I approach the problem through the eyes of Habermas’s critical perspective. Using Habermas's approach, I want to understand the colonization of accountability lifeworld in society. In relation to budget accountability issues, public discussion space would be the main issue.The findings of this study is that accountability, judging from the quality of service delivery, has eroded its meaning. That is, the service providers have not been able to give an adequate account for the service that they are doing, such as trying to produce a quality of service according to the wishes of the people. Therefore, the current accountability process still needs improvement, so that public officials providing service would have a sense of public responsibility when providing services to the public. Public accountability of service provided appears to disregard public discussion space that creates equality in determining what is needed and what is given to the public.

The Educational Quality of the Doctoral Programs in Public Affairs

2022 ◽  
pp. 1-21
Author(s):  
Tiangeng Lu ◽  
Göktuğ Morçöl
Keyword(s):  
International Students ◽  
Social Science ◽  
Public Management ◽  
Doctoral Programs ◽  
Public Affairs ◽  
Educational Quality ◽  
First Year ◽  
The Public ◽  
Science Disciplines

Public affairs scholars have been concerned about the quality of education in their field for some decades. To assess the program quality, the authors analyzed the National Research Council's most recent data. In the comparative analyses between the public affairs programs and the programs in other social science disciplines, they found that public affairs doctoral programs were behind their peer fields on most of the input-based metrics (students fully funded in their first year of education, median quantitative GRE scores, and percentage of international students in programs) but ahead of them in student-faculty ratios. The results of the outcome-based metrics were mixed. Public affairs students graduated earlier on average, but smaller percentages of them had plans for employment in academic positions. Also, the faculty productivity was lower in public affairs programs compared to the other social science disciplines. Among the subfields of public affairs, public management and public policy had more favorable input- and outcome-based results compared to public administration.

Features of the Personnel Policy of an Public Operating Company of Housing and Communal Services

2016 ◽  
Vol 5 (3) ◽  
pp. 19-25
Author(s):  
Пешкова ◽  
O. Peshkova ◽  
Замуравкин ◽  
P. Zamuravkin
Keyword(s):  
Human Resources ◽  
Public Management ◽  
Public Institutions ◽  
Personnel Policy ◽  
Management Company ◽  
The Public ◽  
Goods And Services ◽  
Company Housing ◽  
Operating Company

Increasing requirements for housing and communal services, its development and improvement are an important factor in improving the quality of people’s lives. This makes it necessary to significantly change the principles of the personnel policy in public institutions. Only then will they be able to improve the quality of goods and services provided to the population, and as a result, to achieve reduce social tension in society. The purpose of research — to learn the basics of formation of personnel policy in the public management company housing and communal services on the example of a particular organization and to formulate recommendations for its improvement. The scientific novelty of the research lies in the fact that the developed principles of human resources policy are adapted to the particular area — management of housing and communal services. The proposed set of measures can be recommended for use in the Russian organizations for the management of housing and communal services because the situation can be regarded as typical for this sector of the Russian economy.

Activity-Based Costing in Public Administrations

2010 ◽  
Vol 2 (4) ◽  
pp. 1-10 ◽  
Author(s):  
Jörg Becker ◽  
Philipp Bergener ◽  
Michael Räckers
Keyword(s):  
Process Modeling ◽  
Cost Reduction ◽  
Public Management ◽  
Business Processes ◽  
New Public Management ◽  
Activity Based Costing ◽  
The Public ◽  
New Public ◽  
Holistic Concept ◽  
Double Entry

The traditional way of budgeting in public administrations is input-oriented; however, this system does not meet actual methods of efficient budget controlling as a mapping of output parameters. Due to challenges, such as the need for cost reduction because of decreasing tax revenues, pressure for controlling mechanisms is rising. Furthermore, Europe Pan-European directives foster process harmonization and introduction of IT-supported and optimized business processes in the public sector. In this regard, activity-based costing can be a useful instrument for efficiency measurement of public administrations output. Through the introduction of new public management and double-entry accounting public administrations, the opportunity to use cost-centered accounting mechanisms to assess process performance while evaluating their activities in a holistic concept is accomplished. Process modeling can be a useful instrument to help public administrations to capture relevant process knowledge and thus create the data basis for activity-based costing.

scholarly journals STUDI KOMPARASI PRAKTEK TRANSPARANSI DALAM PENGELOLAAN PERUSAHAAN DAERAH PASAR SURYA SURABAYA

2017 ◽  
Vol 12 (3) ◽  
pp. 417
Author(s):  
Yuliastuti Rahayu
Keyword(s):  
Corporate Governance ◽  
Law Enforcement ◽  
Local Government ◽  
Characteristic Difference ◽  
Quality Of Information ◽  
The Public ◽  
Good Corporate Governance ◽  
Public Company

Requirement of transparency in all sector is unavoidable, not only in governance but also at public company or regional company especially in carrying out the principles and appropriate policy in accordance with Good Corporate Governance standard. The good corporate governance principles determined by The Minister of ‘BUMN’ consist of: The transparency, Independence, Accountability, Responsibility and Fairness. In the case of transparency, ‘Bapepam’ give an example of the transparency practice for the public company. Some regulation of the transparency practice consist of: (1) Open information, (2) The quality of information, (3) The involvement of competence, (4) The supporter profession, (5) The limit of transaction material and the transaction of conflict interest, (6) Independent Commissary, and (7) Law Enforcement. The regional company of  ‘Pasar Surya’ is the public company owned by the local Government in Surabaya. The writer is interested in uncovering whether ‘Pasar Surya’ has done the transparency what society desires. As the comparison, the writer uses the base regulations of the transparency practice for the public company. The writer pays attention to the characteristic difference at each company. The transparency practice which ‘Pasar Surya’ has done is in accordance with The Regional Regulation and The Mayor’s Decision.Basically ‘Pasar Surya’ has done the transparency activity but it is necessary to re-examine to get the target of good corporate governance.

Sign in / Sign up

Export Citation Format

Share Document