Reinforcing Factors Influencing Patient-physician Relationships: A Content Analysis Study
Abstract Background: Building an effective patient-physician relationship is a vital component of a successful health care. Therefore, educating and preparing students to communicate effectively with patients has always been critical. Such a criticism needs to evaluate the current situation and the socio-cultural context in which the communications are built. The aim of this study was to analyze the status of patient-physician relationship and explore factors influencing communication in Tabriz University of Medical Sciences (TUoMS) from the perspective of patients, students and faculty members.Methods: In this content analysis study, data were gathered using focus groups, semi-structured interviews and observations in the field, based on purposive sampling until the data saturation was achieved.Findings: Content analysis resulted in emerging five categories, affecting patient-physician relationship. They included factors related to: physician, patient, environment, socio-cultural context and health care system. Participants related their stratifying experiences of the PPR to 36 factors in five different categories. Among them, the factors related to the physician played the most significant role. Most students stated that they did not receive any practical or theoretical training in a form of a predefined formal program to improve their communication skills.Conclusion: The findings of this study indicated that the current situation of patient-physician relationship at TUoMS is not satisfying and serious and comprehensive interventions are needed to improve the PPR.