Human Capital: Key Driver towards Business Success

A company is a reflection of its people; human capital in recent years is believed to be a key business success factor. Limited researches in Malaysia on valuing human capital and its contribution motivate the study to be conducted. The case study method is used, with two Malaysian companies awarded as the Best Employers in recent years. The study proved that by having committed people in the companies and by responding to employee needs, it is a sign that companies are concerned with their personal and career life. Indirectly instill motivation among employees to drive towards business success together. Keywords: Human Capital; Business Success; Case study; Malaysia. eISSN: 2398-4287 © 2020. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ebpj.v5iSI2.2332

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Towards data-driven culture in a Spanish automobile manufacturer: A case study

Journal of Industrial Engineering and Management ◽

10.3926/jiem.3042 ◽

2020 ◽

Vol 13 (2) ◽

pp. 228

Author(s):

Maria Esteller-Cucala ◽

Vicenc Fernandez ◽

Diego Villuendas

Keyword(s):

Decision Making ◽

Organizational Change ◽

Organizational Transformation ◽

Single Case ◽

Data Driven ◽

Website Design ◽

Design Decision ◽

Case Study Method ◽

A Company

Purpose: Data-driven decision-making is a growing trend that lots of companies are nowadays willing to adopt. However, the organizational transformation needed is not always as simple and logical as it could seem and the comfort of the old habits can dim the change effort. The purpose of this study is to identify the potential problems that may arise in a real company’s transformation from a traditional intuition-driven decision-making model to a data-driven model. Design/methodology/approach: In order to reach this goal, a single case study method was used. Initially a literature review was conducted to analyze both the importance of the change to a data-driven culture and the process of organizational change. Thus, a case study method was adopted in a company of the automotive sector that included experimentation in the website design decision-making process. Findings: As a result of the case study, it was found that all the most cited risks for the organizational change process commented in the literature appeared in the project. However, even being warned of potential dangers the specific actions to prevent the damages were not trivial.Originality/value: The study presents in detail, the application of an organizational change model in a company. Important insights can be extracted from the specific case of a digitalization performed inside traditional industrial company.

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Analysis of Human Capital in Talent Management Program, Training and Development to Improve Employee Competence Case Study in BSG Group

Business and Entrepreneurial Review ◽

10.25105/ber.v20i1.6812 ◽

2020 ◽

Vol 20 (1) ◽

pp. 45

Author(s):

Prastiyo Diatmono ◽

Siti Mariam ◽

Abdul Haeba Ramli

Keyword(s):

Human Capital ◽

Business Strategy ◽

Participant Observation ◽

Talent Management ◽

Training And Development ◽

Management Program ◽

Balance Scorecard ◽

Case Study Method ◽

Job Productivity

The purpose of this research was to understand human capital analysis to talent management program, training and development to improvement employees competency. It was a qualitative research with an case study method conduct at BSG Group (6 companies) in 2019. The data were collected through participant observation using interview, observation, document study, and recording. The data analysis to understand management program was run with the company to make strategic changes to improve employees competency approach to human capital, including: (1) talent management, (2) training and development, using balance scorecard as measurement quality. The findings lead to the recommendation to make change talent management program, training and development to enhancement employees competency in linking the company's business strategy that can create an increase job productivity and company profits in accordance with the intended purpose the support and commitment of top management and empower to all employees synergistically.

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Analisis Pengendalian Intern Penjualan Kredit Dalam Mengingkatkan Efektifitas Pengelolaan Piutang (Pada CV Surya Pratama Gemilang)

Jurnal Ilmiah Akuntansi Kesatuan ◽

10.37641/jiakes.v4i2.54 ◽

2018 ◽

Vol 4 (2) ◽

pp. 070-074

Author(s):

Arini Dahlia Kusyandi ◽

Bambang Pamungkas

Keyword(s):

Internal Control ◽

Case Study Method ◽

Descriptive Case Study ◽

A Company

Internal control of credit sales plays very important role especially in companies with most transaction done in credits. It produces procedures and policies to evaluate the effectiveness of the company’s receivables management. CV Surya Pratama Gemilang is a company running in manufacture, established to contribute products that minimize the environmental waste proble. In running its operationals, CV Surya Pratama Gemilang is in need of a good internal control in its credit sales. This is in order to produce an effective receivables management. This study aims at investigating how the internal control is applied. The research uses descriptive/case study method, by which collecting necessary data related to the existing issues to help answer the identified hypotheses. The result found that the is not running an appropriate credit sales internal control due to the existing elements of weaknesses causing the receivables to be ineffective

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EFEKTIFITAS PEMETAAN PARTISIPATIF DAN STUDI TENURIAL UNTUK MEMPERTEGAS ASET RUANG DESA STUDI KASUS: DS. SUNGAI BATANG-KAB. OGAN KOMERING ILIR

GEOMATIKA ◽

10.24895/jig.2016.22-2.503 ◽

2017 ◽

Vol 22 (2) ◽

pp. 65

Author(s):

Wyda Swestika Mayasari

Keyword(s):

Natural Capital ◽

Sustainable Livelihoods ◽

Secondary Data ◽

Primary Data ◽

Case Study Method ◽

Land Conflict ◽

Wide Range ◽

Industrial Forest ◽

A Company

ABSTRAKEkspansi perusahaan pemasok kayu dari HTI (Hutan Tanaman Industri) untuk kebutuhan bubur kertas (pulp) semakin besar setiap tahunnya. Deforestasi wilayah hutan menjadi penyebab degadrasi lingkungan yang berkepanjangan. Tak hanya itu, HTI seringkali memunculkan konflik lahan bagi masyarakat yang ada di sekitar wilayah konsesi. Konflik lahan seringkali muncul karena adanya ketidak-jelasan batas wilayah desa terhadap konsesi perusahaan HTI, dan juga kurangnya komunikasi antara kedua belah pihak dalam penyelesaian masalah lahan. Hal ini diperburuk lagi dengan kondisi bahwa desa sebagai sebuah unit dari wilayah tidak memiliki batas wilayah secara definitif. Selanjutnya terdapat berbagai macam kerentanan masyarakat dalam menghadapi ekspansi perusahaan jika didudukkan dalam kerangka kehidupan berkelanjutan (penilaian dari 5 jenis aset). Tujuan dalam penelitian ini adalah mengetahui aset ruang Desa Sungai Batang dari perspektif pentagonal aset. Selain itu, tujuan kedua penelitian ini adalah untuk mengetahui efektifitas pemetaan partisipatif dan studi tenurial di Desa Sungai Batang. Penelitian ini dilakukan dengan menggunakan data primer dan data sekunder, yang mana peneliti terlibat dalam proses grandtour, observasi dan wawancara kepada orang-orang kunci. Penelitian ini menggunakan metode studi kasus Desa Sungai Batang sebagai salah satu desa yang berada di dalam batas wilayah sebuah perusahaan yang bergerak di bidang HTI. Hasil dari penelitian ini, apabila Desa Sungai Batang didudukkan dalam kerangka penghidupan berkelanjutan, memiliki potensi besar dalam aset modal sosial dan modal alam. Sayangnya, kedua modal tersebut belum ditegaskan dengan batasan wilayah yang jelas sehingga sering terjadi ketidaksepahaman dan kecenderungan eksploitasi antara perusahaan kepada masyarakat.Kata kunci: desa sungai batang, batas wilayah, sistem tenurial ABSTRACTThe expansion of wood supply chain in HTI or Industrial Forest Plantation for the needs of pulp is getting bigger every year. Deforestation causes prolonged relegation. HTI also create a land conflict to people surrounding the concession. Land conflict often arise by obscurity of village boundaries within HTI concession, and also the lack communication between two parties in resolution of land issues. It is worsened by village condition as one of unit of the area does not have definitive boundaries yet.There is a wide range of social vulnerability faced the expansion of the company, in terms of sustainable livelihoods (assesing 5 types of assets). The purpose of this research is to determine Sungai batang space’s assets from the pentagon asset perspective. In addition, the second purpose is to determine the effectivennes of participatory mapping and tenure study in Sungai Batang village. This research was conducted using primary data and secondary data, which researchers involved in the process grandtour, observation and interviews with key persons. This study uses case study method Sungai Batang as one of the villages that lies within the boundaries of a company as Industrial Forest Plantation.The results of this study, as Sungai Batang village assesed in terms of sustainable livelihoods, has great potential in social capital and natural capital. Unfortunately, both the capital have not been confirmed with the clear boundaries it caused some disagreement and exploitation tendency between companies to the community.Keywords: sungai batang village, boundaries, tenure system

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Press Release by Medco E&P Malaka on Serambi Indonesia Online News Coverage

Jurnal The Messenger ◽

10.26623/themessenger.v12i1.1412 ◽

2020 ◽

Vol 12 (1) ◽

pp. 14

Author(s):

Suraya Mansur ◽

Sari Anggaraini Harsono

Keyword(s):

Public Relations ◽

News Coverage ◽

Online News ◽

Press Release ◽

Community Empowerment ◽

Point Of View ◽

Case Study Method ◽

The Public ◽

A Company

The study aims to analyze the public relations work suitability of PT Medco E&P Malaka related to community empowerment and social responsibility on Education and Training of 40 Acehnese Children in PPSDM-Cepu. International Standard Ambulance given for Pidie Jaya and the support from Medco E&P Malaka in the event Sail Sabang 2018 conducted by the company and press-released by Serambi Indonesia online in 2018. A qualitative approach with a case study method was employed in this study. The results showed that the point of view of journalists/media is dissimilar from the point of view of a company in writing a text. When media tend to publish articles based on a press release distributed by a company, then the company’s image and reputation will be affected and become positive.

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The effect of human capital on organizational performance: The case of sustainability issues in an e-commerce firm

Corporate Governance and Sustainability Review ◽

10.22495/cgsrv4i2p2 ◽

2020 ◽

Vol 4 (2) ◽

pp. 20-29

Author(s):

Patrick Balian ◽

Assaad Farah ◽

Udo Braendle

Keyword(s):

Social Capital ◽

Human Capital ◽

Organizational Performance ◽

Operational Performance ◽

Case Study Method ◽

Operational Effectiveness ◽

Corporate Change ◽

The Social ◽

Positive Effect

This paper aims to discuss how developing human capital can have a direct positive effect on operational performance. The case study method is used to address the sustainability issues a Lebanon-based retail e-commerce company is facing. We utilize the socio-economic qualimetrics methodology to discuss the corporate change from within the enterprise at all levels and with the contribution of all the participants in the firm. The focus of the case study is on qualitative, quantitative, and financial aspects through competitiveness enhancement and operational effectiveness metrics. The findings of this intervention research contribute to the literature insofar as enhancing the social capital of a retail e-commerce organization positively impacts its performance.

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IT Strategic Grid

Advances in Logistics, Operations, and Management Science - Handbook of Research on Contemporary Approaches in Management and Organizational Strategy ◽

10.4018/978-1-5225-6301-3.ch006 ◽

2019 ◽

pp. 105-128 ◽

Cited By ~ 1

Author(s):

Dalia Suša Vugec ◽

Mirjana Pejic-Bach ◽

Mario Spremić

Keyword(s):

Information Technology ◽

Insurance Companies ◽

Business Success ◽

Clear Understanding ◽

It Strategy ◽

Longitudinal Case Study ◽

Role Of It ◽

A Company

Information technology (IT) plays an important role within organizations and effects their sustainability and business success. In that sense, it is important to have a clear understanding and a vision of an IT strategy and its role within a company. Following the IT Strategic Grid framework, this chapter presents the results of the multiple longitudinal case study of four companies with different ownership structure from financial sector operating in Croatia. The chapter provides a deeper understanding of the role of IT within a company presenting the way and dynamics of business progress for two observed banks and two insurance companies over the five-year period. Moreover, the chapter identifies the benefits of having a clear and well-developed IT strategy.

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Exploring Job Design as Predictors of Job Performance at A Malaysian Automobile Company

Jurnal Intelek ◽

10.24191/ji.v15i2.303 ◽

2020 ◽

Vol 15 (2) ◽

pp. 48-59

Author(s):

Hadijah Iberahim ◽

Anis Suraya Shamsul ◽

Fara Athira Azhar ◽

Zakiah Hanim Aminuddin

Keyword(s):

Job Performance ◽

Business Environment ◽

Multiple Regression Model ◽

Job Design ◽

Primary Data ◽

Case Study Method ◽

Job Rotation ◽

Job Enrichment ◽

A Company

An organization must initiate an adequate job design for the employees to required job performance. A question arises on how a company could gain high job performance in a particular setting in a dynamic business environment and diverse background. This study examines the influence of four components of job design as predictors to job performance; job enrichment, job rotation, job enlargement, and job simplification. While job design is proven to contribute to high job performance, some literature states its limitations. This study adopted a case study method to investigate issues faced by a leading automobile company in Malaysia. Primary data was collected through a series of interviews and a distribution of questionnaires. A multiple regression model was used to explore the predictors of job performance. It was found that job rotation and job enlargement were significant to job performance, while the insignificant effect of job enrichment and job simplification needs to be reviewed. The results of the analysis were discussed in line with feedback from interviews and related literature. The study contributed to the new understandings on critical factors of job design that influence job performance in the support cluster of a manufacturing company.

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Strategi Public Relations SmartSpin PR dalam Membangun Brand Image Klien (Studi Pada Re:ON comics)

Prologia ◽

10.24912/pr.v3i2.6349 ◽

2020 ◽

Vol 3 (2) ◽

pp. 320

Author(s):

Anastasia Stefany Susanto ◽

Yugih Setyanto

Keyword(s):

Public Relations ◽

Community Involvement ◽

Brand Image ◽

Image Data ◽

Case Study Method ◽

Literature Study ◽

Strategic Goals ◽

And Function ◽

A Company

Public relations has a position and a very important role to support success of a company. However, not all companies know the application and function of public relations should be done to build the company's image. Therefore, a PR consultant appeared to help build the companies or brand image handled by presenting various creative communication strategies. Smartspin is one of the relatively new and expanding PR consultants that spreading its wings. The innovative PR strategy used by SmartSpin aims to help clients achieve their company's strategic goals. This research was conducted for explain the PR strategy used by SmartSpin in Re: ON comics as clients in building and enhancing their brand image. That approach used in this research is descriptive qualitative and with case study method. The research subject in this study is SmartSpin PR. While the object of research on this research is public relations strategy used by SmartSpin to build brand client company image. Data is collected by doing interviews, documentation, and literature study. The conclusion of this research is SmartSpin uses the PR strategy in the form of events, publications, news, community involvement to build the image of Re: ON comics. PR mempunyai posisi dan peran yang sangat penting untuk menunjang keberhasilan dan kesuksesan suatu perusahaan. Namun, tidak semua perusahaan mengetahui penerapan dan fungsi PR yang seharusnya dilakukan untuk membangun citra perusahaan tersebut. Oleh sebab itu, hadirlah konsultan PR untuk membantu membangun citra perusahaan yang ditangani dengan menghadirkan berbagai strategi komunikasi kreatif. Smartspin merupakan salah satu konsultan PR yang terbilang baru dan tengah melebarkan sayapnya. Strategi PR inovatif yang digunakan oleh SmartSpin bertujuan untuk membantu klien mencapai tujuan strategis perusahaan mereka. Penelitian ini dilakukan untuk menjelaskan strategi PR yang digunakan oleh SmartSpin pada Re:ON comics sebagai kliennya dalam membangun dan membangun brand image mereknya. Pendekatan yang digunakan dalam penelitian ini adalah kualitatif deskriptif dan dengan metode studi kasus. Subjek penelitian pada penelitian ini adalah SmartSpin PR. Sedangkan objek penelitian pada penelitian ini adalah strategi PR yang digunakan oleh SmartSpin dalam membangun brand image perusahaan klien. Data dikumpulkan dengan melakukan wawancara, dokumentasi, dan studi pustaka. Kesimpulan dari penelitian ini adalah SmartSpin menggunakan strategi PR berupa events, publications, news, community involvement untuk membangun citra Re:ON comics.

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