An Analysis of Effectiveness and Challenges in Implementation of Employee Retention Management System (ERMS) in Hotel Industry of Pune City

2015 ◽  
Vol 1 (2) ◽  
Author(s):  
Sanjay Kumar M. Gaikwad ◽  
Kiran Shende
Keyword(s):  
Succession Planning ◽  
Employee Retention ◽  
Attrition Rate ◽  
Compensation Management ◽  
Descriptive Research ◽  
Retention Management ◽  
Effective System ◽  
Skilled Personnel ◽  
To Come ◽  
Fact Finding

The rapid growth in Pune city has created a great demand for the hospitality skilled personnel but has resulted in a high attrition rate in recent years. Hotels now days are focusing upon certain Human Resource practices pertaining to areas of Turnover Management, Retention Management, Talent Management, Succession planning, Compensation Management, Motivation Techniques, Work Life Balance etc. The study is in a category of descriptive research and has studied various existing practices of ERM System followed by hotels in Pune city and will include surveys by means of a questionnaire and fact finding enquiries of different kinds. HR department of the hotel not only has to come up with effective system to ensure employee satisfaction but also have to make a conscious effort to cope up with the challenges pertaining to employee retention. Hotels in Pune could adopt effective ERM System which has a great impact on stay back of employees.

JOB EMBEDDEDNESS: FROM THEORY TO PRACTICE

2017 ◽  
Vol 7 (02) ◽  
Author(s):  
Harshita Agrawal ◽  
Anushree Singh
Keyword(s):  
Literature Review ◽  
Predictive Validity ◽  
Employee Turnover ◽  
Employee Retention ◽  
Job Embeddedness ◽  
Management Program ◽  
Attrition Rate ◽  
Retention Management ◽  
Theory To Practice ◽  
High Attrition Rate

Job embeddedness (JE) is an emerging concept in the field of employee turnover research and suggests some novel and stimulating ways to think about employee retention globally. Although research implications of JE are encouraging, there is a paucity of research on the topic domestically, which limits the practical efficacy of the same. Indian organizations, therefore, being bitten by high attrition rate, need a better understanding of the concept of JE. The present paper, based on the literature review, thus discusses the following aspects related to job embeddedness specifically: the concept of job embeddedness, dimensions and measurement of job embeddedness, the predictive validity of job embeddedness and promising expansions of the same across nations and organizations. At the end, we embed our suggestions as to how organizations can implement a sound retention management program incorporating job embeddedness.

scholarly journals Managerial Succession Planning for School Principals introduction to organizational development in the light of Rothwell's model

2021 ◽  
Vol 4 (3) ◽  
pp. 201-228
Author(s):  
Hamadah Abdellah ◽  
Keyword(s):  
Organizational Development ◽  
Succession Planning ◽  
Research Method ◽  
School Principals ◽  
School Principal ◽  
Ministry Of Education ◽  
Job Description ◽  
Descriptive Research ◽  
Managerial Succession ◽  
To Come

The aim of the current research was to theoretically analyze the Rothwell’s model for succession planning and to clarify its sequential steps for the preparation of the alternative leader, as well as to theoretically analyze the job description card (form) for the school principal in the Egyptian Ministry of Education, in order to come up with some suggestions for the preparation of the second-line leadership at school or the alternative leader in a model scientific manner that is proven successful. To achieve the aim of this research, the descriptive research method was adopted in order to describe and clarify the studies related to the two variables of the present research, in addition to attempting to come up with theoretical generalizations that can be used. This research concluded with a proposal to plan the succession of the school principal in light of the Rothwell’s model, which consists of seven steps, each step includes a set of executive procedures that take place inside the school and through which succession planning can be achieved for the school principal.

scholarly journals A Study on CRM Practices of Telecom Sector with Special Reference to BSNL

2020 ◽  
Vol 8 (3) ◽  
pp. 20-28
Author(s):  
H Manjula Bai
Keyword(s):  
Value Added ◽  
Customer Complaints ◽  
Descriptive Research ◽  
Customer Care ◽  
Level Of Satisfaction ◽  
Timely Response ◽  
Tariff Rates ◽  
To Come ◽  
Fact Finding ◽  
Telecom Sector

This paper is designed to study the CRM practices followed by BSNL. BSNL is seriously planning to come out of the bureaucratic mold and the organization structurally and operational to enhance customer relations and the largest subscribers base, technical strengths, and infrastructural assets. In this context, the philosophy and practices of CRM merit due consideration in the revival plan. The present study proposed to examine the CRM issues in case of BSNL. Typical elements that constitute customer satisfaction, value-added service, difficulties in tariffs, customer care, and timely response to customer complaints and to study the consumer opinion about tariff rates of SNL, Analyzing the awareness to BSNL subscribers about the facilities. Creating awareness of BSNL subscribers about the facilities in prepaid and postpaid connections. For the study, the researcher has selected 50 respondents who are aware of the SNL telecom industry. A descriptive research methodology is used to conduct the study. It includes surveys and fact-finding inquiries of a different kind. It focused on the problems or the benefits availed from BSNL. All levels of customers were surveyed by using a questionnaire, and the level of satisfaction or dissatisfaction from BSNL was studied. Finally, the detailed information about the benefits they had received was also considered... Finally, it attempts to offer suggestions to the customers to educate much more about CRM practices of BSNL.

Pelestarian Terbitan Berkala Koleksi Perpustakaan Nasional Republik Indonesia dengan Metode Penjilidan “Malaysia”

2021 ◽  
Vol 28 (1) ◽  
pp. 15-25
Author(s):  
Damaji Ratmono
Keyword(s):  
Field Research ◽  
Future Generations ◽  
Literature Study ◽  
National Library ◽  
Advantages And Disadvantages ◽  
Descriptive Research ◽  
History Of ◽  
Research Interviews ◽  
To Come ◽  
Insight Into

Preservation of library materials or library collections is an effort made so that library materials can be used by future generations. This paper describes the "Malaysian" binding method used by the Sub Division of Technical Binding Materials of the National Library of Indonesia in preserving the collection of periodicals such as tabloids and newspapers. Apart from that, this paper also describes some of the advantages and disadvantages seen in the use of the "Malaysian" method as well as the early history of using this method in preserving the collection of periodicals in the National Library of Indonesia. This writing aims to make readers, especially library managers, know and gain insight into the "Malaysian" binding method. This writing method is through descriptive research with a qualitative approach. Methods of data collection are carried out through the field research, interviews, and literature study. The results show that the National Library of Indonesia uses this method after studying it from Malaysia in May 1990. From observations it is also known that this method has several advantages, namely the binding result is stronger, the collection is more preserved, the binding can be assembled and has an aesthetic side. Meanwhile, the disadvantages of this binding method are that the process tends to be longer, more expensive, cannot be put on too many shelves because the collection will shift backwards, the pages tend to come off easily if the stitches are not strong enough, and can only be used in binding periodical collections.

scholarly journals A Study on Customer Awareness towards Pradhan Mantri Bharatiya Jnanaushadi Kendra’s with Reference to Shimoga

2021 ◽  
Vol 9 (1) ◽  
pp. 1-10
Author(s):  
H Manjula Bai
Keyword(s):  
Low Cost ◽  
Personal Income ◽  
Satisfaction Level ◽  
Generic Medicines ◽  
Descriptive Research ◽  
The People ◽  
Level Of Satisfaction ◽  
Successful Solution ◽  
People’S Perception ◽  
Fact Finding

This paper is designed to check Customer Awareness towards Pradhan Mantri Bharatiya Jnanaushadi Kendra’s. This study is finished to understand the knowledge, perception and attitude of individuals and patients towards generic medicines provided by the govt. At low cost through Jan Aushadhi Medical Stores, which supports and helps the people below the personal income. This helps to spot the problems faced by people and also helps to make your mind up and to relinquish solutions regarding the matter that, not every-one is aware of the schemes implemented by the govt. For the welfare of the people below the personal income. The successful solution is taking measures like campaigns, educating the people to form them more alert to the Jan Aushadhi Medical Store. The study target the degree of knowledge of individuals about Jan Aushadhi Medical Store, the people’s awareness of Jan Aushadhi Medical schemes, to understand the willingness of individuals to shop for generic medicines, to review the understanding and people’s perception on generic medicines, to study the satisfaction level of consumers towards quality, price, availability, accessibility, acceptability, affordability of those medicines and to understand about how the govt. Initiative measures reach among the people. For the study’s aim, the researcher has selected 50 respondents who are aware of the PMBJPK. Descriptive research methodology is employed to conduct the study. It includes survey and fact-finding inquiries of various kinds. It focused on the issues of the advantages availed from PMBJPK. All levels of shoppers were surveyed by using a questionnaire and also, the level of satisfaction or dissatisfaction from PMBJPK was studied. Finally, the detailed information about the advantages they had received was also considered... Finally, it attempts to supply suggestions to the purchasers to teach way more about PMBJPK.

scholarly journals Implikasi Penerapan Undang-Undang Nomor 11 Tahun 2016 Tentang Pengampunan Pajak (Tax Amnesty) Dalam Meningkatkan Kepatuhan Wajib Pajak

2017 ◽  
Vol 7 (1) ◽  
pp. 1
Author(s):  
Agus Saiful Abib ◽  
Efi Yulistyowati ◽  
Amri Panahatan Sihotang
Keyword(s):  
Secondary Data ◽  
Fiscal Year ◽  
Tax Revenue ◽  
Short Term ◽  
Descriptive Research ◽  
Tax Amnesty ◽  
The Government ◽  
To Come ◽  
National Tax

<p>Tahun 2016, pemerintah mengeluarkan kembali kebijakan <em>Tax</em> <em>Amnesty </em>yang dituangkan dalam Undang-Undang Nomor 11 Tahun 2016 tentang Pengampunan Pajak. Pengampunan Pajak (<em>Tax</em> <em>Amnesty)</em> ini diharapkan dapat meningkatkan penerimaan pajak dalam jangka pendek melalui pembayaran uang tebusan, meningkatkan penerimaan pajak dalam jangka panjang melalui perluasan basis data pemajakan, meningkatkan kepatuhan Wajib Pajak, transisi ke sistem perpajakan baru yang lebih kuat dan adil, dan mendorong rekonsiliasi perpajakan nasional. Sehubungan dengan hal tersebut, untuk mengetahui apakah program <em>Tax</em> <em>Amnesty</em> Indonesia Tahun 2016 berhasil atau tidak, khususnya dalam meningkatkan kepatuhan wajib pajak, maka perlu dilakukan penelitian tentang : “Implikasi Penerapan Undang-Undang Nomor 11 Tahun 2016 tentang Pengampunan Pajak (<em>Tax</em> <em>Amnesty</em>) dalam Meningkatkan Kepatuhan Wajib Pajak”. Adapun permasalahan yang akan dibahas adalah bagaimana implikasi penerapan Undang-Undang Nomor 11 Tahun 2016 tentang Pengampunan Pajak<em> (Tax</em> <em>Amnesty)</em> dalam meningkatkan kepatuhan Wajib Pajak ? Berdasarkan implikasi tersebut, maka bagaimana sebaiknya pengaturan perpajakan yang akan datang ? Berdasarkan permasalahan tersebut jenis penelitian ini adalah yuridis normatif yang akan dikaji dengan pendekatan perundang-undangan, spesifikasi penelitiannya diskriptif analitis, data yang dipergunakan data sekunder, yang dianalisis secara kualitatif. Hasil penelitian menunjukkan bahwa implikasi penerapan Undang-Undang Nomor 11 Tahun 2016 tentang Pengampunan Pajak<em> (Tax</em> <em>Amnesty)</em> dapat meningkatkan kepatuhan Wajib Pajak, dan berdasarkan implikasi tersebut SE Dirjen Pajak No. SE - 06/PJ/2017 seharusnya tidak hanya untuk tahun pajak 2017 saja, tetapi juga untuk tahun-tahun yang akan datang. Di samping itu perlu ada peraturan yang mengatur tentang pengawasan terhadap pelaksanaan hak Wajib Pajak.</p><pre>In 2016, the government re-issue the Tax Amnesty policy as outlined in Law Number 11 Year 2016 on Tax Amnesty. The Tax Amnesty is expected to increase tax revenue in the short term through ransom payments, increase tax revenues over the long term through the expansion of taxation databases, increase taxpayer compliance, transition to a stronger and more just tax system, and encourage national tax reconciliation. In relation to this matter, to find out whether the program of Tax Amnesty Indonesia Year 2016 succeed or not, especially in increasing taxpayer compliance, it is necessary to do research on: "Implications Implementation of Law Number 11 Year 2016 on Tax Amnesty in Improving Taxpayer Compliance ". The problem to be discussed is how the implications of the implementation of Law Number 11 Year 2016 on Tax Amendment (Tax Amnesty) in improving taxpayer compliance? Based on these implications, then how should the taxation arrangements to come? Based on the problem, this type of research is normative juridical which will be studied with the approach of legislation, the analytical descriptive research specification, the data used secondary data, which analyzed qualitatively. The result of the research shows that the implication of the implementation of Law Number 11 Year 2016 on Tax Amnesty can improve Taxpayer compliance, and based on the implication of SE Dirjen Pajak No. SE - 06 / PJ / 2017 should not only be for the fiscal year 2017 alone, but also for the years to come. In addition, there should be a regulation that regulates the supervision of the implementation of taxpayers' rights.</pre>

scholarly journals PEMAHAMAN TENTANG HAK DAN KEWAJIBAN PESERTA BPJS KESEHATAN DI PUSKESMAS GANDING SUMENEP

2019 ◽  
Vol 4 (2) ◽  
pp. 25-27
Author(s):  
Moh. Jonaidy Prasetiawan ◽  
Dr. Eko Mulyadi ◽  
Sugesti Aliftitah
Keyword(s):  
Health Services ◽  
Health Facility ◽  
Consumer Protection ◽  
Emergency Services ◽  
Health Facilities ◽  
Research Report ◽  
Descriptive Research ◽  
To Come

The large number of BPJS Kesehatan participants who do not understand the rights and responsibilities of BPJS Kesehatan participants, make medical workers in health facilities often conflict with patients and families of patients. This research was conducted to describe the understanding about the rights and obligations of BPJS Kesehatan participants. The method in this research is qulitative descriptive research, this research is intended to investigate the condition, condition or other matters, which result presented in the form of research report. Lack of understanding of BPJS Kesehatan participants due to the absence of clear, correct, detailed and detail information regarding regulations, financing, rights and obligations, sanctions if late dues, health facility destinations, tiered referral, emergency services, how to submit complaints, or concerning health services anything that can and can not be obtained. BPJS Kesehatan socializes passively, which is only doing socialization if invited to come by interested parties. According to Law No. 08 of 1999 on Consumer Protection, BPJS Kesehatan as a business actor is obliged to provide information and socialization that is clear, true and honest about the product of goods or and services to be provided, should not cause the interpretation, must be clear, detailed, and detail. Keyword: Rights, Responsibilities, Socialization, BPJS Kesehatan.

Offense or Defense

2021 ◽  
pp. 69-95
Author(s):  
Tahani Abdallah AbdelJawad
Keyword(s):  
Succession Planning ◽  
Employee Retention ◽  
Vantage Point ◽  
Senior Management ◽  
Research Approach ◽  
Organizational Issues ◽  
Organizational Continuity ◽  
Key Issues ◽  
Depth Interviews

Using a niche service provider, Zforce Government Solutions (ZGS), this case provides the reader with a first-hand examination of the organizational issues resulting from ineffective recruiting, retention, and succession planning, allowing for the acknowledgment of the coherent, interdependent, and interrelated relationship between the aforementioned topics. This case study performs a revelatory assessment of ZGS's application of Harvard's Soft HRM model and fundamentals of key issues reflecting organizational mismanagement of human talent, where human talent is vital to organizational continuity. Written from the vantage point of a previous ZGS senior management employee, this case study utilizes a qualitative research approach, with empirical data gathered from four in-depth interviews conducted with previous ZGS leadership employees. Ultimately, the case study is intended to induce reader-reflection on the various components of importance in talent management, which play a significant role in accomplishing employee loyalty and employee retention.

County Funds, Delays in Procurement Process, and Budget Absorption in County Governments in Kenya

2018 ◽  
Vol 5 (2) ◽  
pp. 27-41
Author(s):  
Charles Okeyo Owuor
Keyword(s):  
Lead Time ◽  
End User ◽  
County Governments ◽  
Procurement Process ◽  
Descriptive Research ◽  
Flow Of Funds ◽  
Smooth Flow ◽  
Revenue Allocation ◽  
To Come ◽  
National Governments

County governments in Kenya have been consistently accused of poor budget absorption. This article sought to assess misallocation of county funds and the delays in procurement process on budget absorption in county governments in Kenya. Descriptive research design was used. The study found out that there was misallocation of funds from the national governments to county treasuries and from the county treasuries to various department projects and activities which in effect affected the procurement processes. Procurement functions in the county governments were inefficient owing to the lead time and bureaucracies involved in procurement. The study therefore recommended for county governments in collaboration with commission for revenue allocation and the national treasuries to come up with a criterion for ensuring smooth flow of funds from the national treasury to the end user departments.

scholarly journals Rethinking the Research Agenda

2000 ◽  
Vol 1 (1) ◽  
Author(s):  
Hilary Perraton
Keyword(s):  
Distance Learning ◽  
Data Gathering ◽  
Communication Technologies ◽  
Research Issues ◽  
Descriptive Research ◽  
Social Theories ◽  
Significant Research ◽  
Open And Distance Learning ◽  
To Come ◽  
Good Research

Research is seen as something grounded in theory that can lead to improved practice. Without a theoretical basis it is unlikely to go beyond data gathering. The theoretical insights leading to good research are more likely to come from educational and social theories generally than from an attempt to develop a theory of open and distance learning. An examination of existing research shows that it is often atheoretical and predominantly descriptive. Research on the context of open and distance learning, considering its purposes, outcomes, and relevance to major educational problems, has been relatively neglected as contrasted with research on its application. Significant research issues today include: problems posed by globalisation, including issues of governance and consumer protection; ways of maximising public benefit from new communication technologies; the development of strategies for AIDS education; and the continuing need for educational expansion.

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