Factors Imposing Dissatisfaction among Patients: An Empirical Study of Udaipur Division

2015 ◽  
Vol 4 (1) ◽  
Author(s):  
Dharmesh Motwani
Keyword(s):  
Empirical Study ◽  
Sampling Method ◽  
Private Hospital ◽  
Public Hospitals ◽  
Quick Response ◽  
Private Hospitals ◽  
Descriptive Research ◽  
Response System ◽  
Hospital Patients ◽  
Structured Questionnaire

The present study is intended to identify factors imposing dissatisfaction among patients of public & private hospitals in Udaipur division. To serve the purpose descriptive research design is used and a structured questionnaire is applied to 479 patients who are chosen by stratified purposive sampling method through 30 hospitals. The analysis results concluded that unaffordable prices and lack of proficient human resource are major barriers for private hospital patients while lack of quick response system is major hurdle for public hospitals in satisfying patients.

scholarly journals Impact of Moral & Material Incentives on Employee’s Performance; An Empirical Study in Private Hospitals at Capital Amman

2016 ◽  
Vol 9 (11) ◽  
pp. 222
Author(s):  
Hasan Salih Suliman Al-Qudah
Keyword(s):  
Statistical Analysis ◽  
Empirical Study ◽  
Empirical Analysis ◽  
Analytical Method ◽  
Private Hospital ◽  
Demographic Variables ◽  
Research Use ◽  
Private Hospitals ◽  
The Impact

<p class="1main-text">The aim of this study is to identify the impact of moral &amp; material incentives on employee’s performance as it will focus on some private hospitals operating at Amman capital of Jordan. The research use empirical analysis and distributed set of a questionnaire with a total of 291 out of which 20 were rejected due to various reasons including incompletely questionnaire, thus, 271 questionnaires was completed and shortlisted for statistical analysis , the study applied descriptive analytical method, and reached to following result, there is no difference application on moral and material incentives for employees to improve their performance when it comes to demographic variables like gender, age, educational qualifications. The study recommended a number of recommendations that private hospital has to develop policies and strategies to increase effectiveness incentives in addition to this, also the study recommend that the private hospitals in Amman should use incentives systems to meet with the needs of all employees.</p>

scholarly journals Perbedaan Komunikasi Terapeutik Perawat Di Ruang Rawat Inap RS Pemerintah Dan RS Swasta

2017 ◽  
Vol 12 (1) ◽  
pp. 43
Author(s):  
Nova Fitria ◽  
Zahroh Shaluhiyah
Keyword(s):  
Job Satisfaction ◽  
Private Hospital ◽  
Work Motivation ◽  
Work Climate ◽  
Public Hospitals ◽  
Therapeutic Communication ◽  
Cross Sectional ◽  
Private Hospitals ◽  
Government Hospitals

ABSTRAKDengan adanya kesetaraan peran rumah sakit pemerintah dan rumah sakit swasta dalam meningkatkan kualitas layanan kesehatan di Indonesia, maka setiap rumah sakit harus memberikan pelayanan yang baik dan berkualitas. Perawat merupakan bagian dari SDM Rumah Sakit yang memberikan pengaruh cukup besar terhadap kualitas pelayanan. Pelaksanaan asuhan keperawatan yang baik tidak dapat dipisahkan dari peran komunikasi terapeutik yang dilakukan oleh perawat yang juga merupakan salah satu upaya peningkatan pelayanan kepada pasien. Jenis penelitian ini adalah penelitian kuantitatif dengan desain penelitian menggunakan cross-sectional. Hasil penelitian menunjukkan ada perbedaan yang signifikan pada pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta, dimana pelaksanaan komunikasi terapeutik perawat di RS swasta lebih baik. Faktor-faktor yang berhubungan secara signifikan dengan pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta adalah sama, yaitu variabel kepuasan kerja, motivasi kerja, iklim kerja, dukungan teman kerja dan dukungan kepala ruang. Faktor yang paling dominan berpengaruh terhadap kepatuhan perawat di RS Pemerintah dalam melaksanakan komunikasi terapeutik adalah motivasi kerja (OR 36,866); sedangkan di RS Swasta adalah dukungan kepala ruang (OR 28,598). Perbedaan yang bermakna antara RS Pemerintah dengan RS Swasta nampak pada variabel: umur, masa kerja, sikap, kepuasan kerja, motivasi kerja, iklim kerja, dukungan teman kerja, dukungan kepala ruang, dan pelaksanaan komunikasi terapeutik itu sendiri. Kata Kunci: Pelaksanaan, Komunikasi Terapeutik, RS Pemerintah-RS Swasta Differences Therapeutic Communication Nurse In Inpatient Room Government Hospital And Private Hospital;quality role of government hospitals and private hospitals in improving the quality of health services in Indonesia, causing every hospital should provide a good service and quality. Nurses are part of hospital human resource that considerable influence on the quality of service, and the implementation of good nursing care can not be separated from therapeutic communication. the optimal implementation of therapeutic communication by nurse is one of the efforts to improve services to the patients. The type of this research was quantitative with cross-sectional study. The results showed a significant differences in the implementation of nurses therapeutic communication between public hospitals and private hospitals, where the implementation of nurses therapeutic communication in private hospital are better. Associated factors significantly with the implementation of nurses therapeutic communication in public hospitals and in private hospitals are the same, the variables are job satisfaction, work motivation, work climate, coworkers support and head of ward support. The most dominant factor that affects the compliance of nurses in government hospitals in implementing therapeutic communication is work motivation (OR 36.866), while in private hospitals is head of ward support (OR 28.598). Significant differences between the government hospitals and private hospitals appears on variables: age, period of work, attitude, job satisfaction, work motivation, work climate, coworker support, head of ward support, and the implementation of therapeutic communication itself. Keywords: Implementation, Therapeutic Communication, Government-Private Hospital

The Effect of Compensation on the Performance of Police Hospital Employees in Bandung, Indonesia

2018 ◽  
Vol 3 (2) ◽  
pp. 67-74
Author(s):  
Astadi Pangarso ◽  
Ibnu Harry Darmawan ◽  
Irmansyah Ihsanul Kamil
Keyword(s):  
Employee Performance ◽  
Linear Regression Analysis ◽  
Jel Classification ◽  
Public Hospitals ◽  
Test Reliability ◽  
Hospital Employees ◽  
Descriptive Research ◽  
Level Ii ◽  
Hospital Patients ◽  
Improved Performance

Objective - The aim of this research is to test the correlation between the compensation variable to the performance of police hospital employees. The increasing trend of hospital patients in 2012 and 2013 indicates that competition among hospitals, particularly public hospitals, has increased. Therefore, as a hospital belonging to the classification of public hospitals, Bhayangkara Lv.(level) II Sartika Asih Bandung hospital should be able to improve its performance in order to compete with other public hospitals. Methodology/Technique - Overall achievement of performance objectives is still below target among hospitals, and the average performance on Bhayangkara Lv. II Sartika Asih Bandung hospital is no exception. This research uses descriptive research to examine 77 Bayangkara Lv.II Sartika Asih Bandung Police Hospital employees using proportional stratified random sampling. The analysis used in this research is a validity test, reliability test, simple linear regression analysis, coefficient determination, and T-test. Findings - The results of the determination coefficient test showed that compensation has an effect on employee performance (23.1% of Bhayangkara Lv. II Sartika Asih Bandung Hospital employees showed improved performance as a result of compensation). Novelty - The management of Bhayangkara Lv. II Sartika Asih Bandung Hospital should pay greater attention to the types of compensation provided to employees, to increase employee performance. Type of Paper: Empirical Keywords: Compensation; Performance; Hospital; Employee Performance; Indonesia. JEL Classification: M10, M11, M19.

scholarly journals KNOWLEDGE, ATTITUDE, AND PRACTICE OF VACCINATION AMONG PARENTS IN AN INDIAN RURAL COMMUNITY

2020 ◽  
pp. 55-57
Author(s):  
Keerthana. K ◽  
Suja M. K.
Keyword(s):  
Sample Size ◽  
Rural Community ◽  
Sampling Method ◽  
Survey Design ◽  
Descriptive Research ◽  
Attitude And Practice ◽  
Vaccination Campaigns ◽  
The Universe ◽  
Knowledge Attitude And Practice ◽  
Structured Questionnaire

This study focuses on the knowledge, attitude and practice of vaccination among parents in an Indian rural community. The researcher was used descriptive research and survey design for the study. The universe of the research was total number of parents in malappuram district. The researcher used purposive sampling as sampling method. Sample size was 102. The researcher used semi structured survey design for collecting data. It includes; Socio- Demographic Profile of the respondents and semi structured questionnaire includes knowledge, attitude and practice of the respondents regarding vaccination .The study-findings reveals that there are vaccination campaigns and anti-vaccination campaigns are conducting in malappuram district. The parents are aware about vaccination, even though most of them are not ready to practice it.

scholarly journals Patient Preference between Private and Government Hospital in Hyderabad Region

2020 ◽  
Vol 5 (8) ◽  
pp. 1400-1406
Author(s):  
Dr. B Lakshmi ◽  
Dr. BNV Parthasarathi ◽  
Shubham Jain ◽  
Monika Bhalerao ◽  
Devanshi Saini ◽  
...  
Keyword(s):  
Urban Population ◽  
Private Hospital ◽  
Public Hospitals ◽  
Government Hospital ◽  
Cost Of Treatment ◽  
Rural And Urban ◽  
Government Hospitals ◽  
Male Patients ◽  
Structured Questionnaire

Health is most primary factor than money, if people are focused for the treatment of various disorders. As per NSSO report, 72% and 79% of rural and urban population using private hospital than government hospital even though private hospital having more cost of treatment than government hospital. Most of people are not using public hospitals mainly due to hygienic condition and low quality of their services. This paper basically deals with the patient perception towards the private and government hospitals in Hyderabad Region. The survey was done using a structured questionnaire for a sample size of 299 outpatients, out of which 130 female and 169 male patients. On basis of this data, we will analyze factor such as demographic, social and economic that responsible for choosing private and government hospital.

scholarly journals Employees’ Perception towards Effectiveness of Induction Program

2019 ◽  
Vol 8 (2S11) ◽  
pp. 2880-2882 ◽  
Keyword(s):  
Empirical Study ◽  
Research Method ◽  
Primary Data ◽  
Induction Programs ◽  
Induction Program ◽  
Descriptive Research ◽  
Dependent Variables ◽  
Employee Relationship ◽  
Job Competence ◽  
Structured Questionnaire

The induction program in an organization becomes effective only if it fulfills the objectives and minimizes the gap between employees’ perception to that of organization’s goals. Previous research studies conclude that, employees’ effectiveness has a significant effect on job competence, which in turn emphasizes on the induction programs. Hence, there is a need to understand the synergy between employees’ perception towards induction program and the effectiveness of the same. Keeping in view, the researcher conducted an empirical study in a renowned IT Enabled Services firm in Chennai, having branches in USA, UK and Australia. The primary aim of the study is to understand the perception of employees’ towards the effectiveness of induction program conducted in their organization. The hypotheses have been formulated to find the existence of relationships between dependent variables. The study administered a structured questionnaire to collect primary data, comprising of 120 samples. The collected data has been analyzed using descriptive research method. The study concludes that the induction program is an integral part in building organization-employee relationship in accordance with job competence

scholarly journals Episiotomy in NSW hospitals 1993-1996: Towards understanding variations between public and private hospitals

1999 ◽  
Vol 22 (1) ◽  
pp. 18 ◽  
Author(s):  
Allison Shorten ◽  
Brett Shorten
Keyword(s):  
Private Insurance ◽  
Public Hospitals ◽  
Potential Health ◽  
Private Hospitals ◽  
Public And Private ◽  
Hospital Patients ◽  
Life Issues ◽  
Related Quality ◽  
Vacuum Delivery ◽  
Public And Private Hospitals

Episiotomy rates for women experiencing childbirth in New South Wales (NSW) hospitals are another indicator that private insurance may be a risk factor for obstetric intervention. A recent comparison of episiotomy rates in NSW public and private hospitals between 1993 and 1996 revealed that episiotomy rates were 12 to 15 percentage points higher in NSW private hospitals than in public hospitals studied. Rates also appear to be declining in NSW public hospitals, yet this trend is not evidentin the NSW private hospitals studied. Although private hospital patients were almost twice as likely to experience forceps or vacuum delivery (often associated with episiotomy), this leaves a 6 to 8 percentage point difference unexplained. Given the potential health-related quality of life issues associated with perineal trauma during childbirth, further analysis of the clinical make-up of privately insured women may help determine the extent to which clinical explanations exist to support the differences in this childbirth intervention.

International Conference On Advancements In Technology Business And Management – Icatbm19

2019 ◽  
Vol 118 (3) ◽  
pp. 211-221
Author(s):  
P. Rajeswari ◽  
Beulah Suresh
Keyword(s):  
Time Management ◽  
Role Model ◽  
Sampling Method ◽  
Simple Random Sampling ◽  
Faculty Members ◽  
Professional Life ◽  
Descriptive Research ◽  
Business And Management ◽  
Structured Questionnaire

Education sector plays a prominent role in the upliftment of society. Quality of professional life indicates the set of factors to fulfil the requirements of the related profession. This study attempts to identify the factors that affect the quality of professional life of faculty members working in Arts and Science Colleges in Vellore.  Descriptive research design was adopted and simple random sampling method was used to collect data through a structured questionnaire. The factor analysis identified seven factors that affect the quality of professional life of faculty members.  The outcome of the regression analysis is that out of seven factors, three factors namely Time management, Relationship management and Special approaches that enhance the quality of professional life that influence the dependent variable i.e faculty members professional life is role model to students, colleagues and college management. The study concluded that to bring quality professional life among faculty members, synergy effort needs to be adopted i.e management and faculty members are responsible for societal development.

Factors influencing the choice of private and public hospitals: empirical evidence from Ghana

2017 ◽  
Vol 11 (1) ◽  
pp. 80-96 ◽  
Author(s):  
Bylon Abeeku Bamfo ◽  
Courage Simon Kofi Dogbe
Keyword(s):  
Service Quality ◽  
Selection Criteria ◽  
Public Hospital ◽  
Word Of Mouth ◽  
Private Hospital ◽  
Public Hospitals ◽  
Private Hospitals ◽  
Content Type ◽  
Logistics Regression ◽  
Private And Public

Purpose The study aims to examine the factors influencing the choice of private and public hospitals in Ghana. Design/methodology/approach Purposive and convenient sampling techniques were used in selection of 225 respondents for the study. An independent samples t-test was used in ascertaining the significant difference in the opinions of both groups. Finally, binary logistics regression was used in ascertaining the factors that significantly influenced the choice of hospitals in Ghana. Findings In Ghana, patients’ choice of private or public hospital was significantly influenced by service quality, word-of-mouth, type of ailment and National Health Insurance Scheme (NHIS). Patients who made choice decision based on service quality were more likely to attend a private hospital. Word-of-mouth influenced the choice of public hospitals more than private hospitals. Patients preferred visiting public hospitals for more complicated ailments such as spinal defects, HIV/AIDS, heart-related problems, etc. Patients registered under the NHIS also preferred visiting public hospital to private hospital. Although services from private hospitals were more expensive, patients were more satisfied with services provided, as compared to patients from the public hospital. Cost of service and patient satisfaction, however, did not have a statistically significant effect on the choice of hospital. Originality/value Most comparative studies done on private and public hospitals studied in isolation focused on service quality, customer satisfaction, national health insurance and cost of health care or a combination of them. This study, however, considered all these selection criteria and extended it by adding word-of-mouth and the type of ailments suffered. The study, thus, provided a more comprehensive hospital selection criteria. The use of logistics regression in this particular area of study was also quite unique.

scholarly journals Using Plastic Money (Cards) in Kathmandu Valley: Users’ Knowledge, Current Use, Challenges and Way-forward

2021 ◽  
Vol 2 (2) ◽  
pp. 102-117
Author(s):  
Niranjan Devkota ◽  
Bikesh Shakya ◽  
Seeprata Parajuli ◽  
Udaya Poudel
Keyword(s):  
Interest Rate ◽  
Research Design ◽  
Financial Institutions ◽  
Nuclear Family ◽  
Credit Cards ◽  
Primary Data ◽  
Kathmandu Valley ◽  
Quick Response ◽  
Descriptive Research ◽  
Structured Questionnaire

This study aims to understand the users’ knowledge about plastic money, its current use, challenges they faced and way-forward. Based on descriptive research design, primary data is used for the purpose as per its suitability. A structured questionnaire has been arranged with the help of KOBO and devised for the information assortments from 404 plastic money users. Results found that people who use plastic money usually work in banks and financial institutions (33.87%) and are from the nuclear family (62.62%), with income between 25001 – 50000 (56%). 95.79 % of the respondents know about plastic money, and 86.3 % have plastic money. 88 % of respondents said they feel safe while using plastic money. 40.72% of respondents have faced challenges and problems while using plastic money. The majority (79.28%) of respondents believed that using the bank's services could be solved. It can be solved by giving training (34.85%), quick response to the problem raised by users (44.32%), update technology (34.47%) and keep a good network in the ATMs (71.79%) and quick solutions to the user's problems (75.76%). This study concludes that hassle-free transactions, a low-interest rate of credit cards, attractive advertisement, and awareness of how plastic money can use help and attract users of plastic money. .

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