Use of mobile applications in heart failure self-management: a qualitative study of patients’ and primary care clinicians’ perspectives (Preprint)
BACKGROUND Heart failure is one of the leading causes of hospitalisation, morbidity, and mortality in the world. Heart failure self-management is challenging and involves a set of self-care behaviours required to reduce the risk of deterioration, identify signs and symptoms of exacerbation, and avoid hospitalisation. Mobile applications (apps) have the potential to facilitate heart failure self-management tasks. OBJECTIVE This study aimed to explore patients’ and clinicians’ perspectives on the facilitators and barriers to using mobile applications, as well as desired features, to support heart failure self-management. METHODS Face-to-face semi-structured interviews were conducted in a general practice clinic in Sydney. Eligible participants were adult heart failure patients and health care professionals who provided care to these patients at the clinic. The interviews were audio-recorded, transcribed, and analyzed using thematic data analysis in NVivo 12. RESULTS Twelve participants were interviewed: six patients (mean age 69±7.9 years) and six clinicians. The main facilitators to the use of apps to support heart failure self-management included the ability for communication between clinicians and patients, personalized feedback and education, and automated self-monitoring. Other desired features included facilitated monitoring of patient-reported measures and mental health tools. Main barriers were related to patients’ digital literacy. CONCLUSIONS The use of mobile apps to support heart failure self-management can be facilitated by several features identified in this study. Future research should consider these features in the co-design and testing of heart failure mobile apps with patients and clinicians.