Her Ladyship and the Postal Princes

Public Voices ◽  
2017 ◽  
Vol 1 (1) ◽  
pp. 27
Author(s):  
Dolph Santello
Keyword(s):  
Special Needs ◽  
Public Administration ◽  
Social Workers ◽  
Public Service ◽  
Newspaper Article ◽  
Public Administrators ◽  
Major Question ◽  
Administrative Behavior ◽  
Roles And Responsibilities ◽  
The Public

This portrayal was obtained from observing "Her Ladyship" as a street person, as well as through a newspaper article, her social workers, and a relative of a postal worker. This tale has been repeatedly used, in a graduate public administration course on administrative behavior, to provide a basis for discussion about the roles and responsibilities of public administrators. A resulting major question that it raised is the balance between providing for the needs of an individual and those of society as a whole. That is, do we want those in the public service to be compassionate and respond to the special needs of individuals, or do we want them to be value neutral and follow the usually impersonal rules and regulations.

scholarly journals Globalization and Public Administration Education: The View from the University of Hawai`i (Manoa)

2003 ◽  
Vol 18 (1) ◽  
pp. 21-40
Author(s):  
Christopher Grandy ◽  
Richard C. Pratt
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Public Institutions ◽  
Careful Attention ◽  
Public Administrators ◽  
Foreseeable Future ◽  
The Public ◽  
Public Benefits ◽  
Number Of Factors ◽  
The University

In this article the authors discuss on topics arising from globalization issues that should be included in public administration education. Globalization is a pervasive force for the foreseeable future, and both public administrators and public administration education must adapt and respond to that force. Factors assocated with globalization are having, and are likely to continue to have, profound effects on the public institutions. And the institutions will play a critial role in determining who benefits and who loses from globalization, both within nations and between them. How public institutions engage globalization issues will depend upon a number of factors, some of which are seemingly beyond anyone's control. One of the factors we can control is how we educate people in public roles. Paying careful attention to the content of public service education, as well as the more subtle but powerful proces issues associated with that education, can gave large public benefits.

Perceptions towards the quality of public services in Romania. Poor outcomes of public administration reforms?

2020 ◽  
Vol 31 (3) ◽  
pp. 263-285
Author(s):  
Claudia Petrescu ◽  
Flavis Mihalache
Keyword(s):  
Quality Of Life ◽  
Public Administration ◽  
Public Service ◽  
Public Management ◽  
Public Services ◽  
New Public Management ◽  
Local Level ◽  
The Public ◽  
Public Administration Reform

Public services represent an important dimension of quality of society, as they create the contextual conditions for people to further their quality of life. Romanian public administration reform has brought about a constant institutional transformation, which has influenced both the specific features and the quality of the services. This article aims to analyse trends regarding the perceived quality of public services in Romania, in European comparative perspective, using the data of the European Quality of Life Survey (2003–2016). The article aims to understand the low satisfaction with public services in Romania against the background of the public service reform measures taken by government in this period. The article describes the context of Romanian public administration and public service reform, the most important public policy measures adopted and the most important challenges. The lack of vision in the public service reform, the partial introduction of reform elements, the permanent and, sometimes, conflicting changes are issues that may have influenced the way in which the population perceives the quality of public services. The decentralisation process of public services and the insufficient allocation of public funds for delivering such services at local level might have an impact on their quality and quantity perceived by the population. Keywords: public services; public administration reform; citizens’ satisfaction; New Public Management; New Weberianism.

Administrative Traditions

2021 ◽  
Author(s):  
B. Guy Peters
Keyword(s):  
Latin America ◽  
North America ◽  
Public Administration ◽  
Western Europe ◽  
Central And Eastern Europe ◽  
Administrative Behavior ◽  
The Public ◽  
Public Bureaucracy ◽  
Anglo American ◽  
And Function

Contemporary public administration reflects its historical roots as well as contemporary ideas about how the public bureaucracy should be organized and function. This book argues that there are administrative traditions that have their roots centuries ago but continue to influence administrative behavior. Further, within Western Europe, North America, and the Antipodes there are four administrative traditions: Anglo-American, Napoleonic, Germanic, and Scandinavian. These are not the only traditions however, and the book also explores administrative traditions in Central and Eastern Europe, Latin America, Asia, and the Islamic world. In addition there is a discussion of how administrative traditions of the colonial powers influenced contemporary administration in Africa. These discussions of tradition and persistence also are discussed in light of the numerous attempts to reform and change public administration.

scholarly journals Minister-Permanent Secretary Relationships: Lessons from Zimbabwe’s Government of national Unity

2014 ◽  
Vol 4 (1) ◽  
pp. 23
Author(s):  
Tawanda Zinyama ◽  
Joseph Tinarwo
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Political Process ◽  
Large Degree ◽  
The State ◽  
Team Work ◽  
The Political ◽  
National Unity ◽  
The Public ◽  
The Government

Public administration is carried out through the public service. Public administration is an instrument of the State which is expected to implement the policy decisions made from the political and legislative processes. The rationale of this article is to assess the working relationships between ministers and permanent secretaries in the Government of National Unity in Zimbabwe. The success of the Minister depends to a large degree on the ability and goodwill of a permanent secretary who often has a very different personal or professional background and whom the minster did not appoint. Here lies the vitality of the permanent secretary institution. If a Minister decides to ignore the advice of the permanent secretary, he/she may risk of making serious errors. The permanent secretary is the key link between the democratic process and the public service. This article observed that the mere fact that the permanent secretary carries out the political, economic and social interests and functions of the state from which he/she derives his/her authority and power; and to which he/she is accountable,  no permanent secretary is apolitical and neutral to the ideological predisposition of the elected Ministers. The interaction between the two is a political process. Contemporary administrator requires complex team-work and the synthesis of diverse contributions and view-points.

FORMATION OF THE BASIC KNOWLEDGE SYSTEM IN THE PUBLIC MANAGEMENT AND ADMINISTRATION SPHERE

2019 ◽  
Vol 4 (3) ◽  
pp. 209-216
Author(s):  
Valerii Bakumenko ◽  
Oleksiy Krasnorutskyy ◽  
Anatolii Hatsko
Keyword(s):  
Public Policy ◽  
Public Administration ◽  
Public Service ◽  
Public Management ◽  
Good Governance ◽  
Knowledge System ◽  
Basic Knowledge ◽  
Public Authorities ◽  
The Public ◽  
Public Administration Reform

The modernization of the management system and the knowledge management model is needed in the context of the public administration reform, taking into account the concept of decentralization and Good Governance. That is why the article focuses on the author’s approach to substantiating the formation of a modern knowledge system in public management and administration in Ukraine. It is proved that the approach to the knowledge system formation should be based on the identification of the needs of public administration objects. The need to comply with the necessary diversity law for a management subject of public entity regarding its knowledge of the entity has been identified. The content of the principle «from general to specific» for the objects of public administration is considered. The formation structure of the basic knowledge system in the public sphere is presented, which unites a number of blocks. The first block deals with the system of basic knowledge of public management and administration. The second block deals with the idea of a public authorities system at different levels. The third block concerns the formation of basic knowledge about public service. The fourth block concerns the formation of a basic knowledge system about current trends in the development of domestic public administration. The fifth block deals with the knowledge about the development and implementation of public policy and implementation of public administration. The sixth block deals with the consideration of public administration as a deliberate activity to establish internal procedures and processes in public administration to ensure their smooth functioning. The seventh block concerns the knowledge system for ensuring social stability. The eighth block is a glossary of basic terms and the ninth is a bibliography. The proposed approach is the scientific substantiation of the development of educational and professional programs of the basic textbook and standards for the specialty 281 – «Public Management and Administration». Keywords: knowledge, public administration, the necessary diversity law, public policy, public service, public authorities, public stability.

Social Media and Web 2.0 for Rethinking E-Government Maturity Models

2012 ◽  
pp. 250-265 ◽  
Author(s):  
B. Joon Kim ◽  
Savannah Robinson
Keyword(s):  
Social Media ◽  
Web 2.0 ◽  
Public Service ◽  
Public Administrators ◽  
The Public ◽  
Public Service Organizations ◽  
Building Activities ◽  
The Public Sphere ◽  
Use Of Social Media ◽  
Public Service Agencies

In this chapter, the authors argue that social media and Web 2.0 technologies have the potential to enhance government responsiveness, representation, citizen participation, and overall satisfaction with the public policy-making process. To do that, this chapter suggests the dialectical approach of a new E-government maturity model through both New Public Service and Social Construction of Public Administration views. Then, they provide guidance to practitioners who are responsible for developing social media and Web 2.0 strategies for public service organizations. Finally, to provide guidelines for public administrators, this chapter argues that the “public sphere” should be redefined by citizen’s online social networking activities with public administrators and capacity building activities among practitioners in public service agencies through their use of social media and Web 2.0 tools.

scholarly journals Democracy, Public Administration, and Public Values in an Era of Estrangement

2019 ◽  
Vol 2 (4) ◽  
pp. 275-282 ◽  
Author(s):  
Curtis Ventriss ◽  
James L Perry ◽  
Tina Nabatchi ◽  
H Brinton Milward ◽  
Jocelyn M Johnston
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Political Legitimacy ◽  
The United States ◽  
Public Institutions ◽  
Political Polarization ◽  
Political Environment ◽  
Public Values ◽  
The Public ◽  
Cynical View

Abstract This essay responds to the prevailing political environment of estrangement that can be seen in the growing distrust of public institutions, intensifying levels of political polarization, and rising support for populism, particularly in the United States. These trends have contributed to a diminished sense of publicness in public administration, including an erosion of public values and political legitimacy, and an increasingly cynical view of the value, role, and purpose of public service in the modern polity. We argue that public administration must respond actively to this estrangement and seek to repair and strengthen the links between democracy, public administration, and public values through scholarship, connections to practice and the public, and education.

“Representative bureaucracy as a leadership issue: the Canadian case”

2020 ◽  
Vol 16 (4) ◽  
pp. 393-410
Author(s):  
Tim A. Mau
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Public Service ◽  
Representative Bureaucracy ◽  
Gender Representation ◽  
Administrative Leadership ◽  
Content Type ◽  
The Public ◽  
Public Sector Leadership ◽  
Federal Public Service

PurposeThe public administration literature on representative bureaucracy identifies several advantages from having a diverse public service workforce, but it has not explicitly focused on leadership. For its part, the public sector leadership literature has largely ignored the issue of gender. The purpose of this paper is to rectify these limitations by advancing the argument that having a representative bureaucracy is fundamentally a leadership issue. Moreover, it assesses the extent to which representativeness has been achieved in the Canadian federal public service.Design/methodology/approachThe paper begins with a discussion of the importance of a representative bureaucracy for democratic governance. In the next section, the case is made that representativeness is fundamentally intertwined with the concept of administrative leadership. Then, the article provides an interpretive case study analysis of the federal public service in Canada, which is the global leader in terms of women's representation in public service leadership positions.FindingsThe initial breakthrough for gender representation in the Canadian federal public service was 1995. From that point onward, the proportion of women in the core public administration exceeded workforce availability. However, women continued to be modestly under-represented among the senior leadership cadre throughout the early 2000s. The watershed moment for gender representation in the federal public service was 2011 when the number of women in the executive group exceeded workforce availability for the first time. Significant progress toward greater representativeness in the other target groups has also been made but ongoing vigilance is required.Research limitations/implicationsThe study only determines the passive representation of women in the Public Service of Canada and is not able to comment on the extent to which women are substantively represented in federal policy outcomes.Originality/valueThe paper traces the Canadian federal government's progress toward achieving gender representation over time, while commenting on the extent to which the public service reflects broader diversity. In doing so, it explicitly links representation to leadership, which the existing literature fails to do, by arguing that effective administrative leadership is contingent upon having a diverse public service. Moreover, it highlights the importance of gender for public sector leadership, which hitherto has been neglected.

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