A Study on the Factors Affecting Customers’ Recovery Satisfaction in the Recovery Process: Focused on the S Insurance Co., Ltd.

2021 ◽  
Vol 34 (4) ◽  
pp. 801-831
Author(s):  
Myeoung-Ok Park ◽  
Min Qu ◽  
Kyeong-Sook Jeong
Psych ◽  
2019 ◽  
Vol 1 (1) ◽  
pp. 331-342
Author(s):  
Robert Modrzyński

Striving for permanent alcohol abstinence can be difficult to achieve or even impossible, which in turn often results in discontinuation of treatment. The main area of interest among researchers dealing with the problem of alcohol dependence is the ability to maintain abstinence. Despite numerous studies in this area, there is still no unambiguous data on the factors affecting the recovery process of alcohol-dependent persons. The main goal of this publication is to present the Conservation of Resources Theory (COR) by S. Hobfoll as an alternative concept to understanding alcohol dependence and to answer whether maintaining abstinence can be predicted, and what kind of resources play a key role in alcohol dependence recovery. A series of two comparisons of independent variables (level, gain and loss of resources) were made in the first and sixth month after the beginning of therapy. Questionnaire longitudinal studies of 350 alcohol-dependent persons were used. Research results show that distribution of resources is of great significance in maintaining abstinence. It is important for the alcohol-dependent person’s recovery process to have the opportunity to gain resources. Experiencing loss of resources in the beginning of treatment often determines their return to drinking. The project provides empirical support for research on the role of supportive factors in an alcohol-dependent person’s recovery process.


2002 ◽  
Vol 32 (2) ◽  
pp. 373-377 ◽  
Author(s):  
Michael G Shelton ◽  
Michael D Cain

Loblolly pine (Pinus taeda L.) seedlings are frequently browsed by a wide variety of animals during the first few years of their development. Although anecdotal observations indicate that the potential for seedling recovery is good, there is little quantitative information on the factors affecting the recovery process. Thus, we conducted a study to evaluate the effects of the extent and season of simulated browse damage on the recovery of 1-year-old loblolly pine seedlings under controlled conditions. Seedlings were clipped at five positions: at the midpoint between the root collar and cotyledons and so that 25, 50, 75, and 100% of the height between the cotyledons and the terminal remained after clipping. Clipping treatments were applied in two seasons: winter and spring. All seedlings clipped below the cotyledons died, confirming that dormant buds or lateral shoots are required for recovery. Survival of seedlings clipped above the cotyledons was 97% for winter clipping and 96% for spring clipping. Most of the seedling mortality (73%) was for seedlings with only 25% of their height remaining. Regression analysis revealed that second-year seedling size was positively affected by first-year size and percentage of remaining height after clipping and that seedlings clipped in winter were larger at 2 years than those clipped during spring. Logistic regression indicated a higher probability of multiple stems resulting from the more severe clipping treatments. Clipping season and severity also significantly affected the probability for tip moth (Rhyacionia spp.) damage, which occurred more frequently in the larger seedlings. Results suggest that planting seedlings deep, with the cotyledons just below ground level, may be an advantage in areas where browse damage is common.


Membranes ◽  
2021 ◽  
Vol 11 (6) ◽  
pp. 441
Author(s):  
Priyanka Goyal ◽  
Subramanian Sundarrajan ◽  
Seeram Ramakrishna

Solvent separation and dehydration are important operations for industries and laboratories. Processes such as distillation and extraction are not always effective and are energy-consuming. An alternate approach is offered by pervaporation, based on the solution-diffusion transport mechanism. Polymer-based membranes such as those made of Polydimethylsiloxane (PDMS) have offered good pervaporation performance. Attempts have been made to improve their performance by incorporating inorganic fillers into the PDMS matrix, in which metal-organic frameworks (MOFs) have proven to be the most efficient. Among the MOFs, Zeolitic imidazolate framework (ZIF) based membranes have shown an excellent performance, with high values for flux and separation factors. Various studies have been conducted, employing ZIF-PDMS membranes for pervaporation separation of mixtures such as aqueous-alcoholic solutions. This paper presents an extensive review of the pervaporation performance of ZIF-based mixed matrix membranes (MMMs), novel synthesis methods, filler modifications, factors affecting membrane performance as well as studies based on polymers other than PDMS for the membrane matrix. Some suggestions for future studies have also been provided, such as the use of biopolymers and self-healing membranes.


2018 ◽  
Vol 9 (2) ◽  
pp. 138
Author(s):  
Hidayati Hidayati ◽  
Rina Gusrawati

One of the factors that support mothers in the recovery process is one of which is early mobilization that can help the mother in increasing uterine contractions during the postpartum period. The data obtained in the midwifery room at the Lubuk Sikaping Hospital, the number of mothers who gave birth spontaneously amounted to 240 people. Data obtained from mothers who experienced postpartum problems as many as 60 people. The puerperal problems were partly due to poor uterine contractions, post-heating infections, and postpartum hemorrhage. The purpose of this study was to see the influence of postpartum gymnastics on the acceleration of uterine involution and decrease of pain on the postpartum patient in midwifery room of LubukSikaping Hospital This research method used Quasi EksperimenResert method with One group pretest-posttest design approach design, then data is processed by using paired test. The sample in this study were 20 respondents. The average difference between before and after postnatal gymnastics is 0.600, with SD 0,516, P value 0,015 means that there is an influence of postpartum gymnastics on the acceleration of uterine involution on a postpartum patient in midwifery room of LubukSikaping Hospital. Average of pain difference before and After doing postpartum gymnastics is 0,700, with SD 0,823, got P-value 0,025 mean the existence of the influence of gymnastics to decrease of pain to the postpartum patient in midwifery room Lubuk Sikaping Hospital. The suggestion in this research is the result of this research can be the source of information Can be used as a guide for health workers on research that will be done about postpartum gymnastics and can be used as a source of guidance for personnel in midwifery room. For further research to examine the factors affecting the decrease in uterine involution.


2016 ◽  
Vol 28 (5) ◽  
pp. 583-599 ◽  
Author(s):  
Mobin Fatma ◽  
Imran Khan ◽  
Zillur Rahman

Purpose This paper aims to examine the interconnection between the consumer perceived corporate social responsibility (CSR) and its effect on the post-recovery satisfaction and loyalty after service failures. Design/methodology/approach An intercept survey has been conducted during June to August, 2015, in the Delhi NCR area of India. The respondent to the survey includes the hotel customers who have experienced the service failure in the previous one year. The convenience sampling method has been used with the structured questionnaire. To test the proposed model, structural equation modeling is applied. Findings The finding of the present study provides the empirical evidence of the existence of a relationship between perceived CSR and customer post-recovery satisfaction and loyalty influenced by trust. Research limitations/implications The present study has suffered from the recall biases in the survey data. Although the responses were gathered from respondents on the basis of their actual service recovery experience in the preceding year, recall bias may have influenced the responses. The present study highlights a salient role of CSR initiatives, wherein managers can understand the influence of perceived in CSR and analyze the service recover encounters and ensure that recovery process improves the customer perception of CSR. Originality/value This study reinforces the significance of consumer perceived CSR and its effect on post-recovery satisfaction and loyalty after service failures.


Metals ◽  
2020 ◽  
Vol 11 (1) ◽  
pp. 22
Author(s):  
Ha Bich Trinh ◽  
Jaeryeong Lee ◽  
Seunghyun Kim ◽  
Jae-chun Lee ◽  
Juan Carlos Fuentes Aceituno ◽  
...  

The metal-containing sludge generated from the printed circuit boards (PCBs) manufacturing has been recycled as a secondary resource of copper (Cu) rather than being treated as a hazardous solid waste. However, it should consider the complexity of processing and using of oxidizing or precipitation agents to dissolve and separate Cu from other impurities, especially iron (Fe). This study has combined the dissolution and separation step in one stage by integrated acid leaching and electrodeposition to simplify the recovery process, while maintaining the high efficiency of separation. The chemistry of acid leaching and electrodeposition of the metals demonstrated that the metals (Cu and Fe) in the sludge sample were dissolved in the H2SO4 electrolyte, and Cu could be selectively deposited on the cathode based on the different potential conditions to reduce it on the cathode. The important factors affecting the deposition of Cu were investigated, finding the optimal conditions (current density 15 mA/cm2, H2SO4 100 g/L, Cu 20 g/L, at 45 °C, and for 6 h) which could completely recover Cu from the electrolyte in a selective manner. The obtained copper product possessed a high purity of >99% with adequately uniform morphology and an acceptable consumption of energy (1.7 kWh/kg). It is an effective and simple approach to reclaim the value metal copper from the industrial waste in one single stage of integrated extraction and refining.


2020 ◽  
Vol 6 (3) ◽  
pp. 26
Author(s):  
Mohammad Reza Parish

<p><strong>The aim </strong>of the study is to develop a comprehensive model on the risk factors of injury/re-injury and factors affecting the recovery process.</p><p><strong>Material and methods. </strong>Systematic analysis and scientific generalization of the latest theoretical and analytical studies on the factors affecting risk of injury, assessment, prevention and recovery of injuries in athletes.</p><p><strong>Results. </strong>The conducted comprehensive analysis allowed to build a theoretical model on the injury-recovery cycle. The model includes 3 main groups of factors affecting the risk of injury, namely: internal, caused by physiological processes; external, caused by training conditions and equipment; fear, which is related to the personal psychological and emotional characteristics and external surroundings. At the same time, implementation of preventive measurements can reduce the risk of injuries. The model highlighted the positive impact of social support and interactions between a patient and a therapist in the process of injury recovery.</p><p><strong>Conclusions. </strong>In order to minimize the risk of injury and stimulate the recovery process in athletes the following recommendation should be taken in place: to promote the spreading of information on possible ways of injury prevention; to provide educational services for those who are involved in sports and other physical activities; to spread the information about the main types of injury and the treatment approaches to make athletes familiar with that, which can increase their competence and reduce the fear of injury; to encourage communication and interaction between teammates, with their trainers and coaches during the period of recovery to eliminate the level of isolation of injured athletes.</p>


2019 ◽  
Vol 6 (1) ◽  
pp. 120-130
Author(s):  
Kalaiarasan Muthusamy ◽  
Mimi Sakinah Abdul Munaim

Solid-liquid extraction is a recovery process in which the extracting solvent will recover certain components from a solid material. In this study, three extracting solvents were used which are absolute ethanol, acetone and distilled water. These solvents extracted two sweet components, Rebaudioside A and stevioside from Stevia rebaudiana. These two components can be converted into natural sweetener with zero calorie which does not affect blood glucose level. The objective of this study was to determine the optimum value of parameters to extract the highest amount of steviol glycosides. The extraction was done in 3 phases. First phase was to determine the best ratio between stevia and extracting solvent, second phase determined the best extracting time and third phase was to obtain the optimum temperature. From this study, ethanol proved to be the best extracting solvent. Ethanol extraction of Rebaudioside A and stevioside in the most suitable condition (ratio 1:25, 1 hour and 40℃) produced 12.48% of stevioside and 0.57% of Rebaudioside A.


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