scholarly journals When Performance Management Fails: Attitudes and Perceptions of Staff at a Higher Education Institution

2019 ◽  
Vol 10 (6A) ◽  
pp. 131-140
Author(s):  
Odwa Mntonintshi ◽  
Vuyokazi Mtembu
Keyword(s):  
Higher Education ◽  
Qualitative Research ◽  
Focus Group ◽  
Performance Management ◽  
Employee Performance ◽  
Education Institution ◽  
Higher Education Institution ◽  
Implementation Challenges ◽  
Quantitative And Qualitative Research ◽  
Executive Managers

The implementation of Performance Management (PM) in an institution can come with barriers that affect its success rate. The aim of the study was to assess the perceptions and attitudes of staff towards the implementation of PM at a higher education institution. The research was undertaken at a higher education institution (HEI) in South Africa where employee performance suffered as a result of PM implementation challenges within the institution. The research study was exploratory and employed mixed methods, that is; quantitative and qualitative research methods. A survey questionnaire was administered to groups of university employees drawn through stratified random sampling. The strata groups were academics, administrators, and senior executive managers. Hundred questionnaires were distributed with eighty-three questionnaires returned. In qualitative research, a heterogeneous focus group interview was scheduled which involved twelve people. Results from the questionnaires indicated that respondents perceived PM process as lacking transparency, unaligned to employee rewards and development lacks objectivity from appraisers and poorly implemented due to lack of training for its users. Key themes that emerged from the focus group interviews revealed that the majority of participants perceived PM as a management punitive tool that is not developmental in orientation, a political tool that lacks objectivity and benefits only the employer. Furthermore, they articulated that it was not aligned with their rewards and development. It was therefore recommended that; proper design and implementation of the PM system is vital, fairness, training of all parties involved, moderation of results and providing effective feedback should be employed in PM, effective communication, transparency, consultation and shared benefits for all participants are key to ensuring a broadly supported PM within the institution.

scholarly journals THE CAUSES OF SCHOOL EVASION IN A PRIVATE HIGHER EDUCATION INSTITUTION: CASE STUDY

2019 ◽  
Vol 7 (10) ◽  
pp. 920-928
Author(s):  
Marcelo Albuquerque de Oliveira ◽  
Francirlene Belo Mendes de Santana ◽  
Dércio Luiz Reis ◽  
Raimundo Kennedy Vieira ◽  
Gabriela De Mattos Veroneze
Keyword(s):  
Higher Education ◽  
Qualitative Research ◽  
Education Institution ◽  
Private Higher Education ◽  
Higher Education Institution ◽  
Quantitative And Qualitative Research ◽  
The Impact ◽  
The City ◽  
Porto Velho

The objective of this research was to identify the causes that motivated the students to evade the courses of a private Higher-Education Institution - IES, in the city of Porto Velho-RO. It was intended to raise the number of students evaded by periods and courses in recent years to assess the impact of school evasion on HEI management decisions. To obtain results, we used the interpretation of data obtained through quantitative and qualitative research, questionnaires and interviews.

scholarly journals Gender diversity, ethnic diversity and employee performance in a South African higher education institution

2019 ◽  
Vol 17 ◽  
Author(s):  
Simbarashe Zhuwao ◽  
Hlanganipai Ngirande ◽  
Wiseman Ndlovu ◽  
Sam T. Setati
Keyword(s):  
Higher Education ◽  
South Africa ◽  
Ethnic Diversity ◽  
Diversity Training ◽  
Employee Performance ◽  
Gender Diversity ◽  
Diversity Management ◽  
Education Institution ◽  
Legal Compliance ◽  
Higher Education Institution

Orientation: Although there has been an improvement in workforce diversity in South Africa, gender and ethnicity issues such as discrimination, prejudice and sexual harassment prevail within organisations. This is because organisational leaders view diversity as a matter of legal compliance instead of as a value addition to organisational growth and profitability. Based on this, it is important for organisations to understand the economic side of diversity and not just be content with having such a workforce.Research purpose: This study investigated the effects of gender and ethnic diversity on the performance of employees in a selected higher education institution in South Africa.Motivation of the study: The study was conducted to determine whether gender and ethnic diversity influences the performance of employees in a higher education institution in South Africa. It is believed that by doing so, the study may assist organisational leaders to determine strategies and best practices that will create culture that is inclusive rather than exclusive.Research approach/design and method: A cross-sectional research design was used. A stratified random sample (n = 258) was chosen by dividing employees into homogeneous strata of academic and non-academic employees. A self-administered questionnaire was used to gather data. Pearson product moment correlation and multiple regression analysis were performed.Main findings: The results show that gender diversity and ethnic diversity are positively and significantly related to employee performance. The study recommends that higher education institutions implement effective diversity management policies and strategies to improve the effectiveness of gender and ethnic diversity towards the performance of employees.Practical/managerial implications: The study recommends organisations to embrace diversity and not just abide by the affirmative action policies and be satisfied with having such a workforce. To achieve this, effective diversity management programmes such as diversity training and mentoring programmes should be implemented to ensure that all employees are properly trained on diversity issues.Contribution/value add: First of all, the findings of this study will add to existing knowledge that will aid in the understanding of gender and ethnic diversity in general and its relevance to employee performance, which in turn leads to organisational performance. Furthermore, this study will be an eye opener to organisational leaders and employees as it will help them to begin to see that diversity is a blessing rather than a matter of legal compliance. It will help organisations to see the need for having diversity and confirm that employees can work together despite their differences.

scholarly journals The Experience of Stress on Graduates of the Course of Human Resources a Private School of Goiás

2018 ◽  
Vol 28 (2) ◽  
pp. 8
Author(s):  
Maurício Benício Valadão ◽  
Sebastião Benício Costa Neto
Keyword(s):  
Higher Education ◽  
Content Analysis ◽  
Focus Group ◽  
Human Resources ◽  
Private School ◽  
Education Institution ◽  
Higher Education Institution ◽  
Course Work ◽  
Experience Of Stress ◽  
Recursos Humanos

Highlights the experience of stress in students graduating from the upper reaches of a higher education institution. exploratory method , with focus group of students ; submitted to Bardin content analysis (2011). Sample of 16 students, aged 17-33 years. Results showed that the completion of course work and teaching are the most stressor agents.A Vivência do Estresse em Concluintes do Curso de Recursos Humanos de uma Faculdade Privada de GoiásEvidencia-se a vivência do estresse em alunos concluintes do curso superior de uma instituição de ensino superior. Método exploratório, com grupo focal dos discentes; submetidos a análise de conteúdo de Bardin (2011). Amostra de 16 alunos, idade entre 17 a 33 anos. Resultados permitiram identificar que o trabalho de conclusão de curso e o docente são os agentes mais estressores.

scholarly journals Student Satisfaction as a Performance Indicator of Higher Education Institution

2019 ◽  
Vol 11 (2) ◽  
pp. 67-76 ◽  
Author(s):  
Aleksandra Nastasić ◽  
Koviljka Banjević ◽  
Dragana Gardašević
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Performance Management ◽  
Performance Indicator ◽  
Education Institution ◽  
Educational Process ◽  
Hierarchical Regression ◽  
Total Quality ◽  
Higher Education Institution ◽  
Performance Measurement Systems

Modern performance measurement systems include customer satisfaction as an important performance indicator. From the standpoint of the Higher Education Institution (hereinafter HEI) in Serbia, key performance indicators are quality indicators used to assess the current situation; to identify service failures and to take on service recovery; to improve total quality of the institution and to determine the future development of the institution. In increasingly competitive and dynamic educational environment, the management of a HEI is aware of the importance of student satisfaction in the context of student motivation and retention, recommendations to potential freshmen, recruiting efforts and funding, as well as performance management. There are numerous direct and indirect indicators of student satisfaction. The main objective of this paper is to identify the parameters of educational process and non-teaching support that have the greatest impact on student satisfaction. Data analysis, conducted in this paper, provide information on the degree of student satisfaction and possible improvements in this area. This study uses standard and hierarchical regression to examine possible causes of student satisfaction. It is based on answers of 1541 students of the College of Professional Studies – Belgrade Polytechnic, collected during a four-year research.

Matching Technology, Organisation and Pedagogy in E-Learning

2011 ◽  
pp. 95-114
Author(s):  
Albert Sangrà ◽  
Lourdes Guàrdia ◽  
Pedro Fernández-Michels
Keyword(s):  
Higher Education ◽  
Qualitative Research ◽  
Strategic Plan ◽  
Education Institution ◽  
Higher Education Institution ◽  
Design And Implementation ◽  
Depth Analysis ◽  
E Learning ◽  
Key Issues ◽  
Research Studies

This chapter presents the findings of an in-depth analysis through several qualitative research studies, pointing out the key issues in relation to succeeding in developing effective and sustainable institutional virtual campuses and E-Learning provision initiatives. An appropriate balance between the issues concerning technology, organisation and pedagogy, the TOP triangle model, is needed, although every higher education institution is different and develops its activity in a particular context. In addition, the design and implementation of a strategic plan for such initiatives is highly recommended.

scholarly journals Environmental Education in the Preparation of Students of Tourism and Finance and Management in the Czech Republic

2020 ◽  
Vol 12 (17) ◽  
pp. 6736
Author(s):  
Pavel Krpálek ◽  
Kateřina Berková ◽  
Katarína Krpálková Krelová ◽  
Andrea Kubišová ◽  
Dagmar Frendlovská ◽  
...  
Keyword(s):  
Higher Education ◽  
Qualitative Research ◽  
Czech Republic ◽  
Environmental Education ◽  
Education Institution ◽  
Higher Education Institution ◽  
The Czech Republic ◽  
Management Study ◽  
Study Programme ◽  
Environmental Component

Higher education includes space for creating cross-cutting competence profiles of future professionals aimed at addressing key sustainability challenges in increasingly complex and global contexts. The research seeks to identify and evaluate the level of engagement in environmental education in study programmes at a career-oriented higher education institution in the Czech Republic. The research sample consisted of 3680 students of the Tourism and Finance and Management study programmes of the College of Polytechnics Jihlava, who participated in work placements in the course of their studies. An educational analysis was applied for qualitative research and evaluation of the level of implementation of the environmental educational component. Quantitative research was based on a questionnaire method, with tests to verify hypotheses being performed at a significance level of 5%. It was proven that the inclusion of an environmental component was influenced by the study programme. This influence was confirmed for the Tourism study programme, while for Finance and Management it was not verified. The environmental component in the Tourism study programme is developed through work placements; however, with regards to major study subjects taught, qualitative research analysing the inclusion of environmental aspects in these subjects proved the opposite. The Finance and Management study programme does not currently use the potential for environmental education development. The research revealed certain drawbacks and uncovered the potential to streamline environmental education at the career-oriented higher education institution.

scholarly journals The Role of Islamic Higher Education Institution in Developing Students' Character Value

2021 ◽  
Vol 13 (1) ◽  
pp. 570-580
Author(s):  
Wati Oviana ◽  
Fakhrul Rijal
Keyword(s):  
Higher Education ◽  
Qualitative Research ◽  
Education Institution ◽  
Descriptive Data ◽  
Higher Education Institution ◽  
Data Presentation ◽  
National Education ◽  
Reduction Techniques ◽  
Using Data

The development of character values for students is an obligation for every higher education institution to ensure that students' national education goals and competency achievements can be carried out correctly. This study aims to describe and obtain data about the role of Islamic  Higher Education Institution (PTKIN) Aceh in fostering student character values. The method used in this research is descriptive. Data was collected using qualitative research methods with data collection techniques in interviews, documentation, observation, and FGD. Data analysis was performed using data reduction techniques, data presentation and data verification and conclusion drawing. The results showed that the role of PTKIN Aceh in fostering student character values was carried out through the formulation of a vision and mission, curriculum, programs, rules, facilities, and the implementation of lecture activities that were oriented towards student character. Character planting in lecture activities is still carried out in various ways by each course instructor.

scholarly journals Attitudes towards infopreneurship among information science students at a higher education institution

2022 ◽  
Vol 20 (1) ◽  
pp. 49-57
Author(s):  
Thobekani Lose ◽  
Sebenzile Khuzwayo
Keyword(s):  
Higher Education ◽  
Focus Group ◽  
Information Technologies ◽  
Information Science ◽  
Case Study Research ◽  
Education Institution ◽  
Focus Group Discussions ◽  
Group Discussions ◽  
Higher Education Institution ◽  
Negative Attitudes

This study aimed to explore the attitudes of students of a higher education institution towards infopreneurship. The study emanated from observations that the widespread use of information technologies has created a new sector in the labor market – infopreneurship. The study adopted the case study research design based on focus group discussions to establish the students’ attitudes towards infopreneurship. The participants for the focus groups were students of the Information Science department at the University of Technology, Cape Town. Data collection during the focus group discussions was based on unstructured interviews. Quantitative data analysis was applied based on data reduction from codes to categories. An enterprising attitude (26.4% code frequency) dominated the positive responses while negative attitudes were mainly reflected by a critical attitude (20.8% code frequency) towards infopreneurship. While it appeared that positive attitudes were more prevalent than negative attitudes, there were notable observations that the respondents were critical or neutral towards the essence of infopreneurship in the South African context. It was found that the belief that infopreneurship is not a viable form of employment was still prevalent. Some respondents believed that employment means working for someone. They felt that there is greater respect in being employed than engaging in infopreneurship. Some respondents, however, appear to have stronger entrepreneurial orientations and felt that infopreneurship offers the best employment opportunities. The study recommends changes in higher education curricula and the creation of a stimulating environment for infopreneurship.

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