Events Employment Crises’ Impacts and Resolutions (Richard N S Robinson and Yawei Jiang)

Author(s):  
Richard N.S. Robinson ◽  
Yawei Jiang

The aim of this chapter is to consider employment in relation to the broader events industry and crisis. In doing so this contribution homes in on two substantial research gaps in the literature. The first, related to the intrinsic interdependency between the events industry and the tourism and hospitality industries (Getz & Page, 2016), is that there is a well-documented academic and policy-maker ambivalence towards workforce issues in the broader tourism, hospitality, and event industries relative to other topics in these domains (Baum et al., 2016; Liu, 2018; Muskat & Mair, 2020). The second gap is that although there is a rich literature related to tourism and events recovery from, and resilience to, crisis and disasters, their impacts on workforce, and the role they play in recovery is ill-understood (Ritchie & Jiang, 2019). There is, however, also an interdependency between many of the entertainment, cultural and sporting industries and events (Getz, 1997). Almost without exception the global tourism (hospitality and events) and entertainment (cultural and arts) have been the hardest hit economically by the COVID-19 pandemic (Sigala, 2020). A focal point of this chapter, therefore, will be the consideration of not only direct event employment effects vis-a-vis crises but also the ripple effects on other workforces dependent on the ‘soft infrastructure’ that the event industry generates.

Author(s):  
Stephen Pratt ◽  
Wantanee Suntikul

Abstract This chapter investigates the ways in which tourism planning and policies in Bhutan promote, reinforce and constrain sustainability. The scope of this work covers food and beverage purchasing decisions, human resources, transportation and souvenir sales in the tourism and hospitality industry in Bhutan. To achieve these research objectives, 19 in-depth interviews were conducted with hotel general managers in the main tourism areas of Thimphu and Paro. The findings reveal that, while the controlled nature of tourism in Bhutan certainly protects its residents from the negative excesses of global tourism, numerous policies also impede tourism and hospitality from spreading their benefits more widely. Policy makers in Bhutan would rather adhere to the precautionary principle than allow detrimental practices or risk irreversible impact on Bhutanese culture.


The relevance of the study is explained by the fact that today the global tourism and hospitality industry is in tough conditions of competition for each client and is forced to react very quickly to external changes in business conditions. At the same time, despite the unstable economic and political situation in the world, the hotel and tourism business continues to grow rapidly. The growth of tourism all over the world causes an active expansion of the offered hotel services. The subject of this research is the innovation in the hospitality industry in the direction of increasing the competitiveness of modern forms of the hotel business. The goalof the article is to study current trends in the development of the global hotel business. The object is a study of the development of the global hotel business. As a general scientific method, system analysis is used, as well as logical and historical research methods. As a result of the study, the following results were obtained: in order to manage the operation of a hotel enterprise, it is necessary to constantly update it and maintain it in the state provided for by the standards and technical conditions, to ensure the rhythmic provision of services of a certain quality. The management of the development process of a hotel enterprise is aimed at changing its state, turning it into a corresponding to the modern high world achievements of the hotel industry. Conclusions: analysis, research and use of the current global business trends by hotels, first of all, the active use and development of IT and software for mobile phones influences the improvement of service quality, competitiveness and reputation of the hotels, makes it attractive and unique to customers.


2020 ◽  
Vol 12 (8) ◽  
pp. 3267
Author(s):  
Wilfrid Middleton ◽  
Amin Habibi ◽  
Sanjeev Shankar ◽  
Ferdinand Ludwig

Living root bridges (LRBs) are functional load-bearing structures grown from Ficus elastica by rural Khasi and Jaintia communities in Meghalaya (India). Formed without contemporary engineering design tools, they are a unique example of vernacular living architecture. The main objective of this study is to investigate to what extent LRBs can be seen as an example of regenerative design. The term "regenerative" describes processes that renew the resources necessary for their function. Whole systems thinking underpins regenerative design, in which the integration of human and non-human systems improves resilience. We adapted the living environments in natural, social, and economic systems (LENSES) framework (living environments in natural, social, and economic systems) to reflect the holistic, integrated systems present in LRBs. The regenerative / sustainable / degenerative scale provided by LENSES Rubrics is applied to 27 focal points in nine flow groups. Twenty-two of these points come from LENSES directly, while five were created by the authors, as advised by the LENSES framework. Our results show 10 focal points in which LRBs are unambiguously regenerative. One focal point is unambiguously sustainable, while 16 are ambiguous, showing regenerative, sustainable, and degenerative aspects. User perspective determines how some focal points are evaluated. The contrast between a local, indigenous perspective and a global, tourism-focused perspective is demonstrated by the results.


2015 ◽  
Vol 3 (2) ◽  
pp. 45
Author(s):  
Farai Chigora ◽  
Promise Zvavahera

The study investigated culture as one the strategies that can be used to enhance survival of Zimbabwe tourism brand. This is because like other African tourism destinations, Zimbabwe is rich in unique traditional culture but failing to improve its global tourism brand identity. The study was based on a mixed methods research design combining both quantitative and qualitative approaches in collecting data from respondents. The qualitative method was used to find out the most crucial variables that contribute to culture identity in Zimbabwe tourism destination. This was done through in-depth interviews with the experts and managers in the tourism industry. The responses showed that the most common sources of culture identity are beliefs and norms, national dress code, galleries and heritage, originality in values and language. These variables were then investigated on their effect to Zimbabwe tourism destination branding using survey questionnaires as quantitative research instruments. The respondents for the questionnaires were from the travel sector, accommodation sector, resorts, Ministry of Tourism and Hospitality, Zimbabwe Tourism Authority, Ministry of Culture and Ministry of Environment. The results of the study show that national dress code is the most important source for Zimbabwe tourism cultural branding followed by galleries and heritages and originality in values. The study therefore recommended these three as the most core source for branding Zimbabwe tourism destination using culture. The other variables which are language, beliefs and norms have been regarded as supporting cultural factors and a model was designed to show the relationships.


Author(s):  
Sérgio Jesus Teixeira ◽  
Joao J. Ferreira

The search for understanding the multilevel approach to competitiveness in the global tourism industry has led to a separation of approaches such as the characteristics of the general and competitive environment. The globalization, the companies' transformation, the emergence of the digital company, and the evolution of the tourism and hospitality industry represent four powerful drivers of change modifying business environments worldwide (Laudon & Laudon, 2007; Salem, 2014). In a world increasingly influenced by globalization, broad markets make it difficult for companies to cope with rapid change and increasing competition using only their skills, capabilities, and resources. As such, it is crucial to establish long-term relationships with other organizations, thus entering networks to help cope with any gaps or difficulties encountered in the markets.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Celeste Eusébio ◽  
Maria João Carneiro ◽  
Mara Madaleno ◽  
Margarita Robaina ◽  
Vítor Rodrigues ◽  
...  

Purpose Tourism may have important positive and negative economic, socio-cultural and environmental impacts. However, cultural and natural resources are also the base to the development of competitive destinations and changes in these resources can have an important impact on tourism development. Despite the considerable literature regarding the impacts of tourism, a limited number of studies examine the impact of the environment on tourism, specifically the impact of air quality (AQ). Therefore, this paper aims to review what is known about the impact of AQ on tourism demand, analysing the different methods and approaches used, as well as the results obtained. Design/methodology/approach A systematic literature review method was used to examine the state of the art in this topic and identify research gaps and new research directions. Only 26 papers were identified that examine the impact of AQ on tourism demand. Findings The majority of the studies were carried out in China and investigate the impact of AQ on tourism from the perspective of tourism demand. Both global (tourism demand) and individual (tourist perceptions) approaches have been used to investigate the impact of AQ on tourism. Originality/value This is the first systematic literature review on the impact of outdoor AQ on tourism demand. Moreover, this paper analyses the methods and approaches that have been used in the literature to examine the impact of outdoor AQ on tourism demand. The paper ends with a discussion on the identified research gaps concerning the influence of AQ on tourism development.


Author(s):  
Марина Юрьевна Шерешева ◽  

In the first two decades of the XXI century, the tourism industry was one of the largest and fastest-growing sectors of the world economy, but 2020 was a disastrous year for market participants. The article examines the main trends in the global tourism industry on the eve of the COVID-19 pandemic, as well as the dramatic changes caused by the closure of almost all tourist destinations and the suspension of the market actor’s activity. In Russia, there was urgent support provided to companies in the tourism and hospitality sector, objective prerequisites formed for more intensive domestic tourism development. However, systemic solutions are necessary to create conditions for industry recovery and successful development.


2021 ◽  
pp. 109634802199419
Author(s):  
Jiahui Duan ◽  
Chaowu Xie ◽  
Alastair M. Morrison

Tourism crises are important events affecting the development of destinations. However, the academic community lacks adequate knowledge from the accumulated literature on the classification attributes, spatial distribution, and impact structure of global tourism crises. This research analyzed 302 articles related to tourism crises from 1991 to 2020 drawn from the Social Sciences Citation Index database. Bibliometric and content analyses were conducted to identify the event types, regional distribution, impact structure, and synergistic factors of tourism crises. The results showed that the extant research on tourism crises has event-driven characteristics. The types of tourism crises are diverse and have multiple subcategories. The tourism crises featured in academic research are mainly events affecting Asia, Europe, and North America, reflecting their real-world distribution. The impacts of tourism crises on destinations are at three levels: macro, meso, and micro. Synergistic factors can enhance or weaken the degree of crisis impacts, which include positive, negative, and interactive factors. Research on tourism crises has substantial future scope and this investigation puts forward an agenda for this work.


2016 ◽  
Vol 7 ◽  
pp. 37-57
Author(s):  
Him Lal Ghimire

Tourism, a large and unique collection of industry sectors is an expanding worldwide phenomenon. By the next century, tourism will be the single largest industry in the world with special needs in disaster planning and recovery. Tourism is vulnerable sector that has been experiencing major crises from disasters. No tourist destination is immune to such crises. Nepal is one of the world’s 20 most disaster-prone countries where earthquakes are unique challenges for tourism. Nepal has to be very optimistic about the future of tourism as it has huge potentials to be the top class tourist destinations. Nepal should target to the global tourism market and take serious efforts to convince foreigners to visit Nepal and revive immediately. The Nepali tourism industry requires a strategy that will help manage crises and rapidly implement recovery strategies.The Gaze: Journal of Tourism and Hospitality Vol.7 2015 pp.37-57


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