scholarly journals Efektivitas Komunikasi Persuasif Pustakawan dan Komunikasi Pemasaran Perpustakaan Unimed terhadap Kepuasan Pengguna

2015 ◽  
Vol 7 (1) ◽  
pp. 107
Author(s):  
Tessa Simahate

This research conducted in the State University of Medan, aims at under-standing : 1) the process of persuasive communication acted by librarian; 2) effectivity of marketing communication which is implemented by the library; 3) the library users satisfaction rate to the library services; 4) effectivity of persuasive communcation and marketing communcation to the user satis-faction. By using theory of marketing communication and theory of persua-sive communication, the fact findings being analyzed. The populatio of the research is all of registered members of the Unimed’s Library. Based on the adminstration data of the Library, its members amount 19,791. The sampel of the research number 392 of the population, which are selected by technique of purposive sampling. The result of the research represents that persuasive communication by librarian and marketing communication of Unimed’s Lib-rary positively impact to the users satisfaction of the Library.

Author(s):  
Violet E. Ikolo

The study focused on users satisfaction with library services at the Delta State University main Library, Abraka, Delta State. The objective was to find out if users are satisfied with the services, facilities, the library environment, information sources and staff of the library. Using the descriptive survey design the population for the study consisted of all registered library users in the Site II of the Delta State University, Abraka Campus. The study employed the simple random sampling techniques in selecting the sample size for the study, and with a questionnaire data were collected. The findings revealed that the services offered at the Delta State University are inadequate and below average. Most users were satisfied with the availability of information sources in the library but also registered that most of these information sources are not available for loan. The findings also showed that there is a significant relationship between the assessment of library collection by users and their satisfaction with information sources. The library environment is clean and the reading carrels are adequate but, there are no effective lightening and toilet facilities.


2018 ◽  
Vol 13 (1) ◽  
pp. 47-56
Author(s):  
Catharine Bomhold

A Review of: Cummings, J., Merrill, A., & Borrelli, S. (2010). The use of handheld mobile devices: Their impact and implications for library services. Library Hi Tech, (28)1, 22-40. https://doi.org/10.1108/07378831011026670 Abstract Objective – The authors undertook this study to understand the relatively new phenomenon of handheld computing and the use of small-screen devices among academic library users. They sought to determine if users would be inclined to search the online library catalogue on their devices and, by extension, if there would be a growing demand for small-screen compatible library services. Design – Online and paper surveys were used with both closed and open questions. Respondents included students, faculty, and staff at Washington State University (WSU). Setting – Washington State University Library, Pullman, Washington, United States of America. Subjects – The survey was open to any user of the Washington State University (Pullman) Library. The 206 respondents included 126 (61.2%) undergraduates, 26 (12.6%) graduate or professional students, 32 (15.3%) WSU employees, and 15 (7.3%) faculty members. Methods – A survey was distributed both online and on paper. The online version used Surveymonkey.com and participation was solicited through various social media. It was open for three months during the Spring semester, 2007. The paper version was distributed to all library users on two days in June 2007. Eighty-four online and 122 paper responses were received. Main Results – Most of the respondents (58.4%) who owned a personal digital assistant (PDA) or Web-enabled cell phone (WECP) indicated that they would search the library catalogue on a small-screen device. Responses to the open question “How would you use the OPAC [online public access catalogue] if it was available on a PDA or WECP?” were mixed, both positive and negative. The positive responders noted the possible time savings associated with the availability of more information on their devices. The negative responders noted the cost of data, the annoyance of public phone use, and the complex format of the current catalogue that would not transfer to a small screen. Conclusion – The authors cited the growing usage trends in handheld devices, along with the willingness of current owners to use their devices, to predict an increase in usage of small screen searching. They speculated that further research should investigate how small screens would be used and what would that experience look like, rather than if patrons would use them.


Edulib ◽  
2017 ◽  
Vol 6 (1) ◽  
Author(s):  
Dessy Harisanty ◽  
Siti Khodijah

Abstrak. Pelayanan yang dilakukan oleh perpustakaan secara langsung ataupun tidak akan menimbulkan citra perpustakaan baik citra positif maupun negatif. Citra tersebut menimbulkan persepsi pengguna dan akhirnya membuat penilaian pengguna terhadap perpustakaan. Dalam penelitian ini penulis ingin mengetahui mengenai tingkat persepsi pengguna atas kualitas layanan perpustakaan perguruan tinggi negeri yang meliputi dimensi affect of service, information control, library as place. Penelitian ini menggunakan pendekatan kuantitatif yang sifatnya deskriptif dan teknik pengumpulan data kuisioner dengan teknik sampling nonrandom sampling dengan kriteria purposive sampling di Perpustakaan Institut Teknologi Sepuluh November (ITS), Universitas Airlangga (UNAIR) dan Perpustakaan Universitas Negeri Surabaya (UNESA). Teknik pengolahan data yakni dengan membuat nilai rata-rata di setiap indikator kualitas layanan. Konsep kualitas layanan yang digunakan adalah LibQual+™ yang terdiri dari affect of service, information control, dan library as place. Hasilnya bahwa nilai rata-rata penilaian pengguna pada kinerja ketiga perpustakaan di atas adalah baik. Untuk perpustakaan UNESA dan ITS, urutan penilaian dari yang terbaik oleh pengguna adalah library as place, information control dan affect of service. Urutan penilaian pengguna atas dimensi yang terbaik pada perpustakaan Unair secara berturut-turut adalah library as place, affect of service, dan information control. Kata kunci: libqual, persepsi pengguna, perpustakaan perguruan tinggi Abstract. Services carried out by the library directly and will cause the image library of both positive and negative images. These images create the perception of users and ultimately make an assessment of the library users. In this study the authors wanted to know about the level of user perception on the quality of library services such as affect of service, information control, and library as place. This study uses a quantitative approach that are descriptive and questionnaire data collection techniques with nonrandom sampling with purposive sampling criteria in the library of Institut Teknologi Sepuluh Nopember (ITS), Universitas Airlangga (Unair) and the library of the State University of Surabaya (UNESA). Data processing techniques to make the average value in every indicator of service quality. The concept of service quality used is LibQual + ™ consisting of affect of service, information control, and library as place. The result is that the average value assessment on the performance of the three library users above is good. For UNESA and ITS libraries, order an assessment of the best by the user is a library as place, information control and affect of service. In Unair library, user ratings on the dimensions of the order of the best in a row is a library as place, affect of service, and information control. Keywords: libqual, user perception, university libraries


2017 ◽  
Vol 36 (4) ◽  
pp. 7-23 ◽  
Author(s):  
Mary J. Markland ◽  
Hannah Gascho Rempel ◽  
Laurie Bridges

This exploratory study examined the use of the Oregon State University Libraries website via mobile devices by advanced researchers at an off-campus branch location. Branch campus–affiliated faculty, staff, and graduate students were invited to participate in a survey to determine what their research behaviors are via mobile devices, including frequency of their mobile library website use and the tasks they were attempting to complete. Findings showed that while these advanced researchers do periodically use the library website via mobile devices, mobile devices are not the primary mode of searching for articles and books or for reading scholarly sources. Mobile devices are most frequently used for viewing the library website when these advanced researchers are at home or in transit. Results of this survey will be used to address knowledge gaps around library resources and research tools and to generate more ways to study advanced researchers’ use of library services via mobile devices.


2018 ◽  
Vol 1 (1) ◽  
pp. 35-46
Author(s):  
Suardi Sahid ◽  
A Aldiansyah ◽  
I Iskandar

This paper discusses students` anxiety and gender differences faced by male and female in the presentation. The main focus is to see the anxiety affected by gender differences in a presentation at the State University of Makassar conducted in 2016, the subjects of this research were the students` at Graduate Program who conduct seminar presentation from September to the last of December. The researcher used purposive sampling by taking two males and two female students as a participant to be observed. The instruments that the researcher used were Observation checklist, field notes, and interview. The result of the research shows the significance related anxiety and gender differences which male anxiety is affected by their thought while female anxiety is affected by their feeling in a seminar presentation.


2020 ◽  
Vol 4 (1) ◽  
pp. 32-36
Author(s):  
Eko Juli Fitrianto ◽  
Syamsul Maarif

ABSTRAK Asam laktat merupakan zat yang tertimbun di dalam tubuh setelah melakukan aktifitas dengan intensitas tinggi yang diakibatkan oleh system energi anaerob. Berdasarkan beberapa studi sebelumnya, penumpukan asam laktat setelah latihan secara efektif dapat diturunkan melalui metode active recovery. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh active recovery terhadap kadar asam laktat pada mahasiswa Program Studi llmu Keolahragaan Universitas Negeri Jakarta. Penelitian ini menggunakan metode eksperimen dengan one grup pre and post test design. Sampel penelitian berjumlah 10 orang yang akan didapat melalui teknik purposive sampling. Penelitian dilaksanakan di Gelanggang Olahraga Rawamangun dan Kampus B UNJ di Jakarta Timur pada bulan April hingga November tahun 2019. Berdasarkan hasil penelitian terdapat pengaruh active recovery terhadap kadar asam laktat pada mahasiswa Program Studi llmu Keolahragaan Universitas Negeri Jakarta. Kata kunci: Active Recovery dan Asam Laktat ABSTRACT Lactic acid is a substance that is deposited in the body after carrying out activities with high intensity caused by the anaerobic energy system. Based on several previous studies, lactic acid buildup after exercise can effectively be reduced through active recovery methods. The purpose of this study was to determine the effect of active recovery on lactic acid levels in students of the Sport science at the State University of Jakarta. This study uses an experimental method with one group pre and post test design. The research sample of 10 people who will be obtained through purposive sampling technique. The research was conducted at the Rawamangun Sports Center and Campus B UNJ in East Jakarta from April to November 2019. Based on the results of the study there was an effect of active recovery on lactic acid levels in students of the sport Science  Program at the State University of Jakarta. Keywords: Active Recovery and Lactic Acid


Author(s):  
Violet E. Ikolo

The study focused on users satisfaction with library services at the Delta State University main Library, Abraka, Delta State. The objective was to find out if users are satisfied with the services, facilities, the library environment, information sources and staff of the library. Using the descriptive survey design the population for the study consisted of all registered library users in the Site II of the Delta State University, Abraka Campus. The study employed the simple random sampling techniques in selecting the sample size for the study, and with a questionnaire data were collected. The findings revealed that the services offered at the Delta State University are inadequate and below average. Most users were satisfied with the availability of information sources in the library but also registered that most of these information sources are not available for loan. The findings also showed that there is a significant relationship between the assessment of library collection by users and their satisfaction with information sources. The library environment is clean and the reading carrels are adequate but, there are no effective lightening and toilet facilities.


2017 ◽  
Vol 2 (2) ◽  
pp. 201
Author(s):  
Aldila Kurnia Ekasari

This study aimed to analyze the effect of parental support and the ability to build relationships and simultaneous partial towards entrepreneurship motivation in students of the Faculty of Economics at the State University of Surabaya. The sample is accidental sampling purposive sampling that students who already have a business that is as many as 58 people. The analysis technique used is multiple regression. From the results of this study concluded that the results showed that; 1) there is a significant influence parental support partially on entrepreneurship motivation of 19.2%. 2) there was a significant effect of the ability to build relationships partially on entrepreneurship motivation of 32.5%. 3) there is a significant influence parental support and the ability to build relationships simultaneously towards entrepreneurship motivation of 92.3%


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