The function and importance of the DCT Gdańsk in terms of intermodal transportation development in Poland

Intermodal transportation is becoming more and more willingly used in the goods supply chain in view of its specific, flexible characteristics. In Poland, intermodal transportation is based primarily on land-sea and rail-road transportation, using mostly containers. The most frequently used containers in 2017 were the 40-feet containers which accounted for over 57% of all containers transported. Contribution of the railway transportation in intermodal transportation is increasing every year. Despite the slow growth, both, planned as well as already carried out investments in intermodal terminals, indicate continuous growing pattern. Many operators strive to improve the technical condition of nodal and linear infrastructure that leads to raising the quality of services provided. Large number of investments aimed at improving the functioning of intermodal transportation in Poland are made by PKP PLK S.A which is the conductor rail operator. The most important of them include improvement of the railway lines technical condition of the major routes, that would increase the average operational speed. The largest intermodal terminal in Poland is the DCT Gdańsk located in the Northern Port in Gdańsk. The annual transshipment ability of the terminal after the investments made is set at 3 million TEU. The terminal is connected with the hinterland by road and rail connections. Due to high quality technical equipment it is able to serve up to 9 trains a day which adds up to almost 300 trains per month. It provides railway connection to almost all overland intermodal terminals in the country. DCT Gdańsk gladly invests in development of the railway transportation and endeavour to achieve rail system development not only at the terminal, but also throughout Poland.

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Academic Libraries as user-centered organizations. Case study: Quality of services provided by LBUS Library

MATEC Web of Conferences ◽

10.1051/matecconf/202134209002 ◽

2021 ◽

Vol 342 ◽

pp. 09002

Author(s):

Elena Mărginean ◽

Claudiu Vasile Kifor

Keyword(s):

Quality Of Services ◽

Library Services ◽

Services Research ◽

Individual Level ◽

Digital Era ◽

Digital Services ◽

To Come ◽

Almost All

Ever-growing digital services determine libraries to update almost all of their activities. Traditional library services must be transformed into electronic libraries, and library specialists must always be prepared for advanced digital services to come. Thus, libraries in the digital era must offer digital deposit services, digitisation services, research data management, metadata creation, digital cataloguing and conserving, and counselling in what regards digital copyrights, informational alphabetising. In this article, the emphasis falls on the necessity of developing and transforming libraries, bringing awareness to their role and their importance for society and at an individual level.

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Improving the quality of services for autotourists at companies providing roadside services

Services in Russia and abroad ◽

10.12737/7477 ◽

2014 ◽

Vol 8 (7) ◽

pp. 0-0

Author(s):

Светлана Голина ◽

Svetlana Golina ◽

Андрей Голубев ◽

Andrey Golubev ◽

Олег Голубев ◽

...

Keyword(s):

High Standard ◽

Environmental Safety ◽

Rolling Stock ◽

Quality Of Services ◽

Technical Equipment ◽

Modern Information Technology ◽

Road Users ◽

Tourism Flows ◽

Wheeled Vehicles

Further improvement of the quality of life is closely connected with the development of domestic tourism in the Russian Federation. To provide autotourists and road users with civilized conditions tourism and recreation and autoturist clusters are developing, as well as elements of their networks and diverse areas of road and roadside services. According to their functional purpose, the latter are divided into enterprises servicing car tourists and road users and those which function is the maintenance of rolling stock. Development of infrastructure for technical services for wheeled vehicles of autotourists and road users and providing them with a single high standard of quality of specialized and related services must meet certain requirements, including the scope and structure of the fleet of wheeled vehicles and their lineup; growth of domestic and inbound tourism flows; increase in the range and volume of services provided; geographical expansion, regions and types of autotravel; individualization of services; road safety and compliance with environmental safety. Until recently, the existing enterprises specializing in services for wheeled vehicles of autoturists and road users have had a low level of technical equipment and workload for productive employees. Formation of infrastructure maintenance and repair of rolling stock is advisable to be developed by types of services based on the block principle. A strategic step in improving the quality of services and efficiency of enterprises is the introduction of interactive elements of acceptance: focus primarily on the client, efficient organization of services, the use of modern information technology, competent staff, additional services and sales of related products and accessories.

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Customer Perception Towards Borrowing Bank Loans

International Journal of Productivity Management and Assessment Technologies ◽

10.4018/ijpmat.2015010103 ◽

2015 ◽

Vol 3 (1) ◽

pp. 31-45

Author(s):

Chandra Sekhar Patro

Keyword(s):

Banking Sector ◽

Service Providers ◽

Banking System ◽

Bank Loans ◽

Foreign Banks ◽

Quality Of Services ◽

Customer Perception ◽

Agriculture Industry ◽

Almost All

In the present life of an individual finance is an important aspect. This finance is provided by banks to almost all the individuals and all types of business enterprises. Banks provide loans for agriculture, industry, trade, commerce and personal needs of individuals. The growth of banking sector has been highly depending on the needs of the customers, cost of service offered, level of income, repaying capacity, expectation of the customer and the service quality. The banking system is facing challenges with stiff competition and advancement of technology. It becomes imperative for service providers to meet or exceed the target customer's satisfaction with quality of services expected by them. Hence, the present study is an attempt to know the customers' perception towards different banks and the problems faced while borrowing the loans from the banks. It also throws light on the quality of services, both transaction based and IT enabled in terms of its constituent factors in public sector, private sector and foreign banks.

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Wavelet Transforms of Diagnosable Signals from Ship Power Complexes in a MATLAB Environment

Designs ◽

10.3390/designs4040052 ◽

2020 ◽

Vol 4 (4) ◽

pp. 52

Author(s):

Vladimir Sakharov ◽

Sergei Chernyi ◽

Sergey Saburov ◽

Aleksandr Chertkov

Keyword(s):

Wavelet Analysis ◽

Wavelet Transforms ◽

Digital Processing ◽

Operating Mode ◽

Technical Condition ◽

Technical Equipment ◽

Online Mode ◽

Marine Diesel ◽

Frequency Components

The use of digital technologies in the systems of diagnostics and monitoring of units of a ship’s propulsion plant can significantly increase the efficiency and quality of assessing the technical condition of operated objects in the online mode as well as expand the class of practical problems to be solved. Digital processing of signals of complex configuration at a qualitatively new level is an indispensable condition for a critical improvement in the course of processing the current values of diagnosable parameters, increasing the reliability and trouble-free performance of a ship’s technical equipment during operation. A method of approximation has been discussed in the paper. Moreover, the paper provides an algorithm for analyzing the signal of the indicator diagram of a marine diesel engine, the spectrum of which contains high-frequency components and short-term pulses indicating deviations from the normal operating mode, the assessment of which is practically impossible with the traditionally applied methods of spectral analysis of signals. The approximation method is based on the use of wavelet analysis, which makes it possible to deeply explore such modes. Examples of using wavelet analysis to approximate one-dimensional signals of elements and systems of a ship’s power complexes are given.

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RAILWAY AND PORTS INTEGRATION SYSTEM AS SOLUTION OF ISLAND TRANSPORTATION PROBLEM (CASE STUDY SUMATRA ISLAND)

JOURNAL ASRO ◽

10.37875/asro.v9i1.58 ◽

2018 ◽

Vol 9 (1) ◽

pp. 47

Author(s):

Satrio Teguh Amandiri ◽

Ahmadi Ahmadi ◽

Budi Santoso W

Keyword(s):

Economic Development ◽

Spanning Tree ◽

Transportation Problem ◽

Integrated System ◽

Dijkstra Algorithm ◽

Railway Transportation ◽

Road Transportation ◽

Sumatra Island

ABSTRACT The quality of Transportation system is one of island economic level determinant. Railway transportation evidently more efficient than road transportation. Trans-Sumatra railway construction can be a solution for transportation problem in Sumatra Island. This analysis integrated railway and port to improve economic development in 8 provinces on Sumatra using Spanning Tree and Dijkstra algorithm. It need 1965 kilometers of railway to connect all the 8 provinces. It also generates 1518 kilometers as the distance of Malahayati Port to Panjang Port connection. This integrated system can be a breakthrough solution for Sumatra transportation problem in economic development and the Malacca Strait traffic problem. Keywords: Trans-Sumatra railway, Minimum Route, Spanning Tree Algorithm, Dijkstra, Algorithm

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RANCANG BANGUN SISTEM INFORMASI PENEMPATAN AREA KERJA CLEANING SERVICE UNTUK MENINGKATKAN PELAYANAN BANDARA

Journal CERITA ◽

10.33050/cerita.v5i2.411 ◽

2019 ◽

Vol 5 (2) ◽

pp. 177-188

Author(s):

Euis Sitinur Aisyah ◽

Bayu Pramono ◽

Haris Munandar

Keyword(s):

Information System ◽

Programming Language ◽

Analytical Method ◽

Development Process ◽

System Development ◽

Service Work ◽

Quality Of Services ◽

Web Based ◽

Master Data

The airport is one of the entry gates of a country, in the airport there are many work divisions that support and facilitate all existing activities, one of which is a cleaning service that has a large enough function that is to improve cleanliness and comfort in the airport area, cleaning services that exist when This is managed by the company and works with companies that focus on cleaning service in each terminal. The placement of the cleaning service area is still manual and takes a lot of time and involves several parts in the process, and inhibits in terms of time in the process of cleaning the area at the airport so that it can reduce the quality of services that have an inconvenience, to overcome the problem. which is currently running to find out the components of the problem that exist. The results to be achieved in this study is the application of a system that facilitates the process, namely by making an information system placement of web-based cleaning service work areas that is used as a reference in the system development process later. The analytical method used in this study uses the PIECES method, to assist in the process of analyzing the system that has been running. The Programming Language used in building this system uses PHP, MySQL as a database to store master data, transactions and users.

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Are patients satisfied with accessibility and services provided at siddha hospitals? Findings of patient satisfaction survey from a district of South India

International Journal of Community Medicine and Public Health ◽

10.18203/2394-6040.ijcmph20182201 ◽

2018 ◽

Vol 5 (6) ◽

pp. 2596

Author(s):

Venkatachalam D. ◽

Kalaiselvi Selvaraj ◽

Gomathi Ramaswamy ◽

Veerakumar A. ◽

Palanivel Chinnakali ◽

...

Keyword(s):

Patient Satisfaction ◽

Tamil Nadu ◽

South India ◽

Public Health System ◽

Cross Sectional Study ◽

Quality Of Services ◽

Cross Sectional ◽

Assess Patient Satisfaction ◽

Almost All

The study was aimed to assess patient satisfaction about with services provided by Siddha (indigenous) system of medicine which was merged with public health system recently in India. A facility based cross-sectional study was conducted among the outpatients attending selected siddha hospitals in Tamil Nadu. Perception regarding the quality of services was assessed from every 10th patient visiting the hospitals during the month of February and March 2014. Of total 263 out patients interviewed, majority of them reported that the amenities related to infra-structure (47-68%) and OPD timings (96.6%) were satisfactory. However, 32% and 23% of the patients reported that seating facility and waiting time were not satisfactory respectively. Almost all patients were satisfied regarding competency, behaviour of siddha doctors and pharmacists. Of the 217 patients who revisited the siddha wing, most of the patients (98.2%) reported improvement in their illness. There is a scope to improvise the amenities related to infra-structure in these health facilities.

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IMPROVING THE QUALITY OF TRANSPORT SERVICES FOR LONG-DISTANCE ROAD PASSENGER TRANSPORTATION

Services in Russia and abroad ◽

10.22412/1995-042x-11-6-5 ◽

2017 ◽

Vol 11 (6) ◽

pp. 54-66

Author(s):

Наталья Москалева ◽

Natal'ya Moskaleva

Keyword(s):

Social Services ◽

Technical Condition ◽

Practical Significance ◽

Insurance Companies ◽

Negative Consequences ◽

Road Transportation ◽

Long Distance ◽

Travel Agents ◽

Transport Services

The article justifies the role of self-control by transportation organizations and monitoring by tour operators and insurance companies of the behavior of drivers, their health and technical condition of vehicles. The article reveals the methodology of improving the quality of social services for the public by monitoring the behavior, health of drivers of vehicles and the technical state of vehicles in longdistance, international transport of the population (including tourists). The methodology is aimed at identifying possible dangers, discomfort in the process of providing services to the population and proactive purposeful actions to eliminate or minimize the negative consequences. The methodology contains a set of measures and recommendations that improve the quality of tourism road transportation, and allow car carriers, tour operators and travel agents significantly to reduce financial costs by avoiding traffic accidents through the fault of drivers of car carriers. The author develops and analyzes the concepts of behavior, the health status of drivers of the vehicle, the signs of their manifestation. The methodology includes recommendations for transportation organizations, tour operators (travel agents) for tests of the behavior of vehicle drivers through a «mysterious passenger». The author suggests ways to organize quality control of pre-trip medical examination of drivers. The author recommends for auto carriers introduce measures aimed at maintaining the normal technical condition of vehicles. The practical significance of the study lies in the possibility of implementing the methodology in the work of auto carriers, tour operators, travel agents not only in the Russian Federation, but also the host party abroad.

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