scholarly journals Village Stay Reservation and Management System for Tourism Industry in Malaysia

2020 ◽  
Vol 5 (3) ◽  
pp. 54-65
Author(s):  
Abidah MatTaib ◽  
Nur Athirah Zainuddin ◽  
Noorazalia Izha Haron ◽  
Nurul Hidayah Mohd Zukri
Keyword(s):  
Management System ◽  
User Acceptance ◽  
Tourism Industry ◽  
Ease Of Use ◽  
Acceptance Test ◽  
Perceived Ease Of Use ◽  
Tourist Attractions ◽  
The Public ◽  
System A ◽  
The Mean

Tourism industry in Malaysia is being developed to be better thus, making Malaysia as one of the most attractive countries to visit. Many Village Stays in Malaysia are owned and managed by inexperienced personnel and have inefficient system. This makes local products and nearby tourist attractions not able to be advertised properly or are not made known to the public. So, the objectives of this project are to develop Village Stay Reservation and Management System that caters for the information of the local tourist attraction products and to evaluate Village Stay Reservation and Management System in terms of perceived ease of use. In order to achieve the objectives, this project develops the system using PHP programming language and tests the system of its functionality, usability and user acceptance. There are fifteen respondents who tested the system. A set of questionnaires was used to collect the data. The mean for user acceptance test is 3.77 while for user reaction in usability testing is 3.74. The respondents are satisfied with the system in terms of its functionality. In conclusion, this research has achieved the objectives. It is shown that the users can deal more effectively and efficiently when using this system. This system will reduce the workload of staffs when using an online system to monitor the reservation as well as attending to other chores.

scholarly journals ANotify: A Fingerprint Biometric-Based and Attendance Web-Based Management System with SMS Notification for Industrial Sector

2018 ◽  
Vol 3 (1) ◽  
pp. 36-45
Author(s):  
Mohd Nizam Osman ◽  
Khairul Anwar Sedek ◽  
Mushahadah Maghribi ◽  
Nadia Hidayah Mohd Faisal
Keyword(s):  
Management System ◽  
Positive Impact ◽  
Industrial Sector ◽  
Ease Of Use ◽  
Acceptance Test ◽  
Perceived Ease Of Use ◽  
Record System ◽  
Web Based ◽  
Employee Attendance ◽  
Sms Notification

Managing people is a difficult task and maintaining the attendance record is an important factor for most of the organizations. Meanwhile, in the industrial sector, a precise attendance record system of the employees is important for companies, especially for the payroll process. There are various existing technology that has been implemented to help an industrial sector to manage their attendance records. The use of current technology such as fingerprint biometric scanner and mobile devices as a complement to the software development will benefits to the industrial sector in order to enhance their services. This paper described a fingerprint biometric-based and web-based management system integrated with short message service (SMS) notification for attendance records of the employees known ANotify. It was specifically developed for an industrial sector that uses fingerprint as biometric features for employee attendance, is able to store records of employees’ attendance in organized, systematic, and the SMS alert notification to the supervisors about the employee attendance reports. This system was developed based on System Development Life Cycle (SDLC) as a methodology. A user acceptance test was conducted with thirty (30) respondents to determine the effectiveness of the system by evaluating the questionnaire which was categorized into three (3) parts included user interface satisfaction, perceived ease of use, and integration of SMS notification. Results of the system evaluation showed that the system has a positive impact and to be well accepted by users, convenient, economic and reliable method of notification for the attendance records

scholarly journals User Acceptance of Interactive Student Activities Management System: A Proposed Theoretical Model

2021 ◽  
Vol 12 (5) ◽  
pp. 1684-1691
Author(s):  
Khyrina Airin Fariza Abu SAMAH, Et. al.
Keyword(s):  
Theoretical Model ◽  
Technology Acceptance ◽  
Management System ◽  
Structural Model ◽  
User Acceptance ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Student Activities ◽  
Management Platform

Interactive Student Activities Management System (iSAMS) is a web-based system in Universiti Teknologi MARA Cawangan Melaka that provides information on student bodies and activities.  iSAMS developed to react as an integrated management platform during the COVID-19 outbreak since student activities are essential and need to carry out. This research's main objective was to investigate how the iSAMS interface and functions affect users' intentions and attitudes when using the system.  Thus, we explored the key predictors of user acceptance of iSAMS and proposed the theoretical model for user acceptance. A conceptual structural model was developed by integrating heuristic evaluation (HE) and technology acceptance model (TAM) to identify which key predictors influence the user acceptance of iSAMS. We adopted HE and TAM in developing the model, and as the outcome, we categorized HE into three categories: system support, user interface design, and navigation.  Then, we identified three of TAM’s predictors, which are perceived usefulness, perceived ease of use, and behavioural intention to use. The hypothesis supported each of the predictors as the measurement since we required improvements for the iSAMS usability. The proposed research framework is simple to implement and can be adapted for other developed systems since it is essential in determining the system's usability and user acceptance.

scholarly journals Influencing Factors for the Acceptance of 3G Mobile Service in Kathmandu Valley

2018 ◽  
Vol 1 (2) ◽  
pp. 135
Author(s):  
Anij Taludhar
Keyword(s):  
Significant Influence ◽  
Service Providers ◽  
User Acceptance ◽  
Mobile Internet ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Kathmandu Valley ◽  
Mobile Service ◽  
Perceived Ease Of Use ◽  
Internet Service

<p>The mobile industry in recent years has been growing at a speedy pace where the use of cell phone is no longer limited to conventional usage like the voice communication, but has enriched the customer experiences with mobile internet services and other value added services. Along with the growing mobile industry, technology behind it is also changing accordingly. However, the user acceptance of technology depends on various factors that lead to either user acceptance or rejection. This study thus aims to identify the major determining factors that influence the user to use the 3G mobile internet and examines the interrelation among the determinants along with effect of the demographic variable limited to Kathmandu Valley users. The conceptual framework of this study is based on the extended version of Davis (1989)’s technology acceptance model using variables social influence, price perception, perceived usefulness, perceived ease of use, attitude to use and behavior intention. The primary survey is conducted using a set of questionnaire, which produced 180 valid responses from the mobile users in Kathmandu Valley. The reliability of the data from questionnaire is verified with factor analysis and Cronbach’s alpha. The result shows that social influence has significant influence on perceived ease of use while it has no significant influence on perceived usefulness. Price perception, on the other hand, influences the perceived usefulness. Similarly, perceived usefulness and perceived ease of use influence the attitude of use, which finally influences the behavioral intention. Along with this, social influence is also found to be the extended factors that can influence the attitude of the users, which in turn affects the behavioral intention. Demographic variables, however in this study, have shown no significant influence on the behavioral intentions. On the whole, the usage of 3G mobile internet service is not seen to be satisfying from the study. The major reasons as surveyed from the users themselves for this lower utilization seems to be higher data costs, presence of cheaper alternatives for internet like Wi-Fi internet, quick drainage of battery and slow mobile internet service provided by the mobile service providers. Thus, for mobile service providers, internet service providers are their direct competitors for 3G mobile internet services. This paper enhances understanding of user acceptance of 3G mobile internet services.</p><p>Journal of Business and Social Sciences Research, Vol. 1, No. 2, pp. 135-152</p>

scholarly journals A STUDY OF KNOWLEDGE MANAGEMENT SYSTEM ACCEPTANCE IN HALO BCA

2018 ◽  
Vol 2 (1) ◽  
pp. 43-52
Author(s):  
Emanuel Anggit Kristian Nugroho ◽  
Jarot S. Suroso ◽  
Puja Hanifah
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Single Point ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Knowledge Management System ◽  
Customer Relationship ◽  
Perceived Ease Of Use ◽  
Contact Center ◽  
Phone Calls

Contact Center is a form of Customer Relationship Management, where customers can interact with a company through its single point of contact and serves mainly as a tool for the company to maintain its service to the customers. Contact center is generally operated by many Agents and can accepts thousands of phone calls every day, depending on the company’s scale and customer base. In order to correctly serve the customers, Agents need to understand many knowledge which the company has, and this is the main reason why Agents need to master the company’s Knowledge Management System (KMS). Inability of Agents to interact with the KMS will be a serious problem for the company. In this paper, we studied the acceptance of Halo Info, a form of KMS in one of the biggest banking contact center in Indonesia, called Halo BCA. We used modified TAM version 2, with a total of 11 variables, 31 indicators, and 12 hypotheses. The research instrument was a 31 items questionnaire. We gathered 283 respondent data, and analyzed it using PLS-SEM. The research findings are: Usage Behaviour (UB) is significantly affected by Intention to Use (IU); IU is proven to be greatly affected by Perceived Ease of Use (PEU), Perceived Usefulness (PU), and Subjective Norm (SN); PEU is significantly affected by System Self-Efficacy (SSE) and Interface Usability (IUSB); PU is significantly affected by Job Relevance (JR) and PEU, but is not significantly affected by Output Quality (OQ), Image (I), Result Demonstrability (RD), and SN. 

scholarly journals Role of employee training and experience on the adaption of computerized maintenance management system

2020 ◽  
Vol 25 (4) ◽  
pp. 3-16
Author(s):  
E.A.C.P. Karunarathne ◽  
A.S.M.A.R. Abeyratne
Keyword(s):  
Management System ◽  
Cross Sectional Study ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Maintenance Management ◽  
Equation Modeling ◽  
Perceived Ease Of Use ◽  
Cross Sectional ◽  
User Training ◽  
Computerized Maintenance Management System

The study attempted to examine the user training and experience on user acceptance of a computerized maintenance management system (CMMS) in a continuously progressing industry where maintenance management is extremely vital for the smooth functioning. A cross-sectional study design was used in this research. The study population comprised of users of CMMS. The analysis was mainly carried out using structured equation modeling techniques. The results reveal that perceived usefulness was the most significant determinant of adoption of a complex system than all the other variables, underscoring the importance of incorporating the appropriate functional capabilities in new systems. The findings affirm that a system will be adopted if it is regarded as useful, irrespective of attitude, provided that the use of the system is perceived to offer direct benefits to the user. All the relationships existing between perceived ease of use, perceived usefulness, attitude towards using, and behavioral intention were tested and found to be significant and positive. Further analysis revealed that experience helps in ease of use but not in usefulness while training impacts on both usefulness and ease of use. Based on the analysis results recommendations were made to track the value of user training and experience accordingly.

Technology Acceptance Model

2007 ◽  
pp. 306-308
Author(s):  
M. McCord
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Information Technologies ◽  
Employee Performance ◽  
User Acceptance ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Intent To Use ◽  
Acceptance Model

The Technology Acceptance Model (TAM) (Davis, 1989) measures perceived usefulness and perceived ease of use as predictors of a user’s intent to use computer technology, and their actual usage on the job. The measure first appeared in 1989, in an MIS Quarterly article by Fred Davis and in a coauthored article in Management Science(Davis, 1989; Davis, Bagozzi, & Warshaw, 1989). Extending the Theory of Reasoned Action (Ajzen & Fishbein, 1980) to technology, Perceived usefulness (U) is defined as “the degree to which a person believes a particular system would enhance his or her job performance.” Perceived ease of use (EOU) is defined as “the degree to which a person believes that using a particular system would be free of effort.” ‘Usage intentions’ (BI) was measured through self-predicted future usage and ‘user acceptance’ was measured through self-reported current usage. Although information technology is adopted to improve employee performance, these gains are often lost or diminished by users’ unwilling to accept and use the information system. Davis wanted to understand why users rejected or accepted information technologies, to better predict, explain and increase user acceptance. The TAM model has since become one of the most established models for predicting user acceptance.

Toward a Greater Understanding of End-Users' Acceptance of ERP Systems

2011 ◽  
pp. 143-163
Author(s):  
Fiona F. Nah ◽  
Xin Tan ◽  
Soon E. Teh
Keyword(s):  
User Acceptance ◽  
End Users ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Fit ◽  
Perceived Ease Of Use ◽  
Erp Systems ◽  
Erp Implementation ◽  
Erp System ◽  
User Training

Despite huge investments made by organizations in ERP implementation, maintenance, and user training, ERP implementation failures and less than expected productivity improvements are not uncommon. End users’ reluctance to use newly implemented ERP systems is often cited as one of the main reasons for ERP failures. To understand the lack of end-user acceptance of ERP systems, we examined end users’ attitude toward system use and symbolic adoption; the latter refers to users’ voluntary mental acceptance of a system. Four instrumental beliefs—perceived usefulness,perceived ease of use, perceived compatibility, and perceived fit—were modeled as the antecedents. The research model was tested using a survey on end users’ perceptions in adopting and using a newly implemented ERP system. The findings show that perceived compatibility and perceived ease of use have both direct and indirect effects (mediated by attitude) on symbolic adoption, while perceived fit and perceived usefulness influence symbolic adoption via attitude. The study provides managerial implications for organizations in engendering positive user acceptance of enterprise systems and applications.

The Study of User Acceptance Toward E-Learning System in Higher Education

2017 ◽  
Vol 7 (2) ◽  
pp. 466
Author(s):  
Dana Indra Sensuse ◽  
Darmawan Baginda Napitupulu
Keyword(s):  
Higher Education ◽  
Technology Acceptance ◽  
Evaluation Model ◽  
User Acceptance ◽  
Positive Influence ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Learning System ◽  
Perceived Ease Of Use ◽  
E Learning

<p>E-learning is a model of delivering learning content electronically with the help of computers and multimedia. ABC University has implemented the e-learning system for two (2) years in order to improve the quality of teaching and learning process. This study aims to determine the level of user acceptance, especially from the perspective of students. In other words, this study also wants to evaluate the implementation of e-learning systems in higher education as well as identifying any factors that encourage students to use e-learning system especially in ABC University. The research method used was survey with the approach of TAM (Technology Acceptance Model) as the technology acceptance evaluation model consisting of two main factors: perceived ease of use and perceived usefulness. The results showed perceived usefulness significantly positive influence on user acceptance, while perceived ease of use did not significantly influence on user acceptance. The perceived ease of use also significantly positive influence perceived usefulness. The variance of user acceptance could be explained by two factors about 50.5%. </p>

scholarly journals Health Advertising on Short-Video Social Media: A Study on User Attitudes Based on the Extended Technology Acceptance Model

2020 ◽  
Vol 17 (5) ◽  
pp. 1501 ◽  
Author(s):  
Jie Zhao ◽  
Jianfei Wang
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Purchase Intention ◽  
User Acceptance ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Health Related ◽  
Short Video ◽  
Acceptance Model

The rapid development of short-video social network platforms provides us with an opportunity to conduct health-related advertising and recommendation. However, so far, there are no empirical evidence on whether users are willing to accept health-related short-video advertisements. Here, acceptance refers to purchase intention, meaning that users will read short-video ads, share ads with others, or even open the product link embedded in ads to purchase the product. In this paper, we make the first attempt to model and quantify user acceptance of health-related short-video advertisements. Particularly, we propose a new research model that enhances the Technology Acceptance Model (TAM) with two new designs. First, we propose four new antecedents including social interaction, intrusiveness, informativeness, and relevance into the original TAM to reflect the features of short-video social networks. Second, we introduce two mediator variables including perceived usefulness and attitude so that we can better study how different factors affect user acceptance of health-related short-video ads. We perform a survey on the Internet and conduct an empirical analysis of the surveyed data. The results show that the four antecedents as well as the perceived ease of use have significant influences on perceived usefulness, attitude, and purchase intention. Further, perceived usefulness plays a valid mediating role in attitude and purchase intention. We also found that users’ perceived ease of use on health-related short-video ads cannot significantly predict users’ attitudes toward ads. This is a new finding in social media-oriented ads. Finally, we integrate the empirical findings and present reasonable suggestions for advertisers and marketers to promote health-related short-video ads.

scholarly journals Application of the Technology Acceptance Model and the Technology–Organisation–Environment Model to examine social media marketing use in the South African tourism industry

2018 ◽  
Vol 20 (1) ◽  
Author(s):  
Rosemary Matikiti ◽  
Mercy Mpinganjira ◽  
Mornay Roberts-Lombard
Keyword(s):  
Social Media ◽  
Technology Acceptance ◽  
South African ◽  
Tourism Industry ◽  
Ease Of Use ◽  
Social Media Marketing ◽  
Perceived Ease Of Use ◽  
The South ◽  
Travel Agencies ◽  
Use Of Social Media

Background: In tourism, globally there is a growing interest in social media marketing research. However, most previous research on social media marketing has focused on large tourism enterprises such as chain hotels, leaving out small tourism businesses such as travel agencies and tour operators. Objective: The aim of this research was to establish factors that influence attitude towards the use of social media marketing by travel agencies and tour operators in South Africa. Method: The study adopteda quantitative approach through the use of questionnaires. Data used in the analysis were collected from 150 travel agencies and tour operators by means of a structured questionnaire. Multiple regression analysis and one-way ANOVA were used for data analysis. Results: The results showed that managerial support and managers’ level of education are the two main internal factors which influence attitude towards the use of social media marketing. Pressure from competitors, perceived benefits and perceived ease of use were found to be the most prominent external factors which influence the use of social media marketing. The results also revealed that technical knowledge moderates the relationship between attitude towards social media marketing and the level of social media marketing usage. Conclusion: The study concludes with these recommendations: Management of travel agencies, tour operating businesses and the South African government should support the use of social media marketing by small tourism businesses through providing training and workshops on social media marketing for the employees to acquire the required skills.

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