scholarly journals Emotional Labour and Deviant Workplace Behaviour among Health Workers

2021 ◽  
Vol 9 (1) ◽  
pp. 115-132
Author(s):  
Clement Osigwe Okhakhu ◽  
Simon Ayo Adekunle
Keyword(s):  
Survey Research ◽  
Research Design ◽  
Health Workers ◽  
Teaching Hospitals ◽  
Job Fit ◽  
Inferential Statistics ◽  
Deep Acting ◽  
Emotional Labour ◽  
Government Organizations

Abstract This paper investigates the influence of emotional labour on deviant workplace behaviour (DWB) among health workers in teaching hospitals. The data used have been collected from health workers in two government-owned teaching hospitals through a survey research design and have been analysed using descriptive and inferential statistics. The paper finds that superficial acting and deep acting are positively related to deviant workplace behaviour among health workers in teaching hospitals, and honest acting has negative but significant contributions to deviant workplace behaviour. The paper concludes that in order for teaching hospitals to achieve person–job fit, health workers in training should be exposed to the reality that they would be required to master their emotions to succeed in their practice. It is therefore recommended that the management of teaching hospitals as well as government organizations should ensure that rules and policies are enforced to curb certain deviant behaviours, which could otherwise easily become norms if taken for granted.

Delegation of Responsibilities: A Leadership Tool for Subordinates’ Competence Development in Selected Organisations in Ibadan Metropolis

2015 ◽  
Vol 13 (1) ◽  
Author(s):  
Samuel Ayodeji Omolawal
Keyword(s):  
Data Collection ◽  
Survey Research ◽  
Research Design ◽  
Competence Development ◽  
P Value ◽  
Important Ingredient ◽  
Public And Private ◽  
Positive Effects ◽  
Organisational Climate ◽  
Qualitative Approaches

Delegation of responsibilities constitutes a very important ingredient of good leadership in organisations and is critical to competence development of workers. However, experience shows that many leaders are unwilling to delegate responsibilities to their subordinates for a number of reasons. This study was therefore designed to investigate delegation of responsibilities as a tool for competence development of subordinates in selected organisations in Ibadan metropolis. The study, anchored on Elkem’s model, was descriptive and adopted survey research design with a combination of both quantitative and qualitative approaches. It was conducted on 206 respondents randomly selected from 20 public and private organisations in Ibadan. Questionnaire and IDI were instruments of data collection, while the data collected were analysed using both quantitative and qualitative techniques. The study showed that respondents perceived delegation of responsibilities as a vital tool for developing, equipping and motivating subordinates; and that it had positive effects on subordinates’ performance (X2 = 11.14, p-value = 0.001). The study also revealed that lack of confidence in subordinates (79%), level of skill and competence (66%), organisational climate (68%) and bureaucracy (58%) were barriers to delegation of responsibilities. Delegation of responsibilities is a cost-free way of enhancing competence development of subordinates in organisations, and should therefore, be encouraged among leaders irrespective of their levels.

Understanding emotions as effective practice in English probation: the performance of emotional labour in building relationships

2017 ◽  
Author(s):  
Andrew Fowler ◽  
Jake Phillips ◽  
Chalen Westaby
Keyword(s):  
Emotion Management ◽  
Professional Relationships ◽  
Effective Practice ◽  
Professional Relationship ◽  
Deep Acting ◽  
Building Relationships ◽  
Emotional Labour ◽  
Complex Emotion ◽  
Understanding Emotions

In this chapter we study the performance of emotional labour by probation practitioners to reveal the complex emotion management undertaken to develop the officer-offender relationship. We begin by discussing the rise of managerialism and its effect on how emotions should be used in the officer-offender relationship, before focusing on Skills for Effective Engagement and Development and Supervision programme. We use data generated through interviews with probation practitioners to analyse one aspect of SEEDS: the development of the professional relationship through getting to know and understand the client and the need to create clear boundaries. By analysing the data through the lens of emotional labour we focus on the use of surface and deep acting in order to create effective professional relationships as required by the SEEDS model. We found that practitioners are required to perform considerable emotional labour which has, until now, remained unacknowledged in probation policy and discuss what needs to be done if SEEDS were reintroduced following the implementation of Transforming Rehabilitation. (164)

scholarly journals Autonomous responsibilities, abilities and behaviours: An appraisal of English-majored students

2020 ◽  
Vol 9 (2) ◽  
pp. 86-99
Author(s):  
Truong Minh Hoa
Keyword(s):  
Survey Research ◽  
Research Design ◽  
Language Education ◽  
Learner Autonomy ◽  
Descriptive Statistics ◽  
Item Questionnaire ◽  
And Behaviors

Learner autonomy has become the prevailing theme of language education for nearly four past decades, especially its three constructs such as responsibilities, abilities and behaviors. Thus, the current study embraced salient traits of a survey research design to scrutinize these constructs as appraised by the Vietnamese tertiary learners. The study recruited the participation of 80 English-majored students at Hung Vuong University, Vietnam. Their appraisal was elucidated by a quantitative instrument, that is, a 28-item questionnaire whose descriptive statistics were yielded by SPSS 22.0. The study found that a greater proportion of the informants ultimately recognized their autonomous responsibilities, acknowledged their autonomous abilities, and estimated some autonomous behaviors both inside and outside the classroom. Brief conclusion was made at the end of the paper.

scholarly journals COVID-19 Information Seeking and Utilization Among Women in Warri Metropolis, Delta State, Nigeria

2021 ◽  
Vol 10 (2) ◽  
pp. 1-16
Author(s):  
Esharenana E. Adomi ◽  
Gloria O. Oyovwe-Tinuoye
Keyword(s):  
Social Media ◽  
Survey Research ◽  
Research Design ◽  
Information Seeking ◽  
Preventive Measures ◽  
Mobile Network ◽  
Major Barrier ◽  
Available Information ◽  
Descriptive Survey ◽  
Mobile Network Operators

The study is intended to explore COVID-19 information seeking and utilization among women in Warri Metropolis, Delta State, Nigeria. Descriptive survey research design was adopted using a self-constructed questionnaire to collect data. Data were analyzed using simple percentages. Findings revealed that a majority of the women need information on COVID-19 preventive measures, followed by causes of the pandemic; Internet is the source of COVID-19 information used by the highest number of respondents, followed by television and social media; a majority of them consider the authority of the source of the information on coronavirus followed by usefulness of the information; a majority access COVID-19 information to enable them identify symptoms of the disease followed by protection against COVID-19 infection while concern for reliability of much of the available information on the pandemic was a major barrier to their utilization of COVID-19 information. It is recommended that effort should be made by government to get mobile network operators to reduce network tariff.

scholarly journals Extent of Academic Achievement of Day and Boarding Secondary Schools Students in Anambra State, Nigeria

2018 ◽  
Vol 6 (01) ◽  
Author(s):  
Dr Okoye Faith Ogechukwu ◽  
Nnamani Patience Chika
Keyword(s):  
Academic Achievement ◽  
Secondary Schools ◽  
Survey Research ◽  
Research Design ◽  
Boarding School ◽  
Simple Random Sampling ◽  
School Students ◽  
Anambra State ◽  
Descriptive Survey ◽  
Better Than

The study examined the extent of Academic Achievement of Day and Boarding Secondary Schools Students in Onitsha Education Zone of Anambra State. Three research questions guided the study and survey research design was adopted. Descriptive survey research design was used for the study. The population of the study consisted 850 teachers within Onitsha Education Zone in Anambra State. The sample size consisted 85 teachers and was selected using simple random sampling. The instrument used for data collection was questionnaire and the data collected were analyzed with mean. The findings revealed that boarding students academically achieve better than day students and that day students are distracted at home unlike boarding school students who are under the control of teachers for their study. It was concluded that lack of finance, educational facilities and inadequate infrastructures are the factors that affect the academic achievement of both the day and boarding students. The researchers recommended among others that students should be allowed to attend boarding schools so as to perform better and that government should intervene in schools by providing them with academic and boarding facilities

Setting Up an Online Survey Instrument for Effective Quantitative Cross-Tabulation Analysis

2019 ◽  
pp. 17-29
Keyword(s):  
Survey Research ◽  
Research Design ◽  
Data Analytics ◽  
Online Survey ◽  
Design Research ◽  
Survey Instrument ◽  
Research Context ◽  
Research Questions ◽  
Cross Tabulation ◽  
Analyze Data

The building of an online survey instrument involves sophisticated understandings of the research context, research design, research questions, and other elements. A lesser observed need is to consider what types of data analytics will be applied to the findings. With beginning-to-end online survey research suites, it becomes all the more necessary to think through the process from beginning to end in order to create an instrument that achieves all the necessary aims of the research. After all, improper online survey instrument designs will result in makework when it comes time to analyze data and will foreclose on particular data analytics opportunities. (Such instruments also will not have second or third uses after the first one-off.) This chapter explores how to build an effective online survey instrument to enable a quantitative cross tabulation analysis with the built-in analysis Qualtrics.

scholarly journals Implementation of Visuals Arts (Fined and Applied Arts) as Vocational Programmes in Tertiary Institutions: Problems and Prospects

2016 ◽  
Vol 8 (4) ◽  
pp. 131
Author(s):  
Ogboji, Bernadine Anene ◽  
Onuoha, Chijioke ◽  
Ibenegbu, Christopher
Keyword(s):  
Vocational Education ◽  
Survey Research ◽  
Research Design ◽  
Education Program ◽  
Parental Support ◽  
Visual Art ◽  
Education Programs ◽  
Tertiary Institutions ◽  
Unemployment Rates ◽  
The University

<p>Over the years, Nigeria and indeed world leaders have been battling to combat the raging poverty and unemployment rates. Although vocational education has been identified as a panacea to these, significant studies reporting obstacles to the implementation of visuals arts as vocational education programs in tertiary institutions have remained grossly insufficient. This is the issues addressed in the study. Survey research design was adopted while 200 purposively selected art education and vocational education respondents from the University of Nigeria, Nsukka, provided participated in the study. Among others, that the respondents agreed that the problems facing the implementation of visual art in tertiary institutions as a vocational education program range from poor awareness to lack of parental support. Further studies examine from students’ perceptive, on how best to implement visuals arts as vocational education programs are recommended.</p>

Skill Acquisition

2022 ◽  
pp. 191-202
Author(s):  
Bolaji Comfort Adeniyi
Keyword(s):  
Economic Development ◽  
Research Design ◽  
Skill Acquisition ◽  
Technical Colleges ◽  
Inferential Statistics ◽  
Descriptive Research ◽  
Reliability Method ◽  
Alpha Reliability ◽  
Southwest Nigeria

The purpose of the study was to examine the extent to which skill acquisition would influence economic development in Nigeria. The descriptive research design of the survey type was adopted in the study. The population of this study comprised all the students of government technical colleges in Southwest Nigeria. The reliability of the instrument was estimated using Chronbach's Alpha reliability method. The data collected for this study was analyzed using both descriptive and inferential statistics. The result of the study revealed that skill acquisition program has a positive and significant effect on the ability of students of technical colleges in Southwest Nigeria to be self-reliant at graduation; skill acquisition program has a positive and significant effect on the ability of students of technical colleges in Southwest Nigeria to produce goods for local consumption. It was also recommended based on the study that the various government parastatals should review, standardize, and expand the curricula of all skill acquisition schemes in Nigeria among others.

scholarly journals Nollywood Accounting and Financial Performance: Evidence From Nigerian Cinemas

2020 ◽  
Vol 11 (2) ◽  
pp. 271 ◽  
Author(s):  
Olaoluwa Elsie Umukoro ◽  
Damilola Felix Eluyela ◽  
Emmanuel Ozordi ◽  
Ofe Iwiyisi Inua ◽  
Sheriff Babajide Balogun
Keyword(s):  
Social Media ◽  
Financial Performance ◽  
Survey Research ◽  
Research Design ◽  
Design Methodology ◽  
Resource Dependency ◽  
Major Determinant ◽  
Resource Dependency Theory ◽  
Dependency Theory ◽  
Media Campaigns

The main aim of this study is to discover what influences the financial performance of a given Nollywood film in Nigerian cinemas. We hypothesize that social media, filmmakers and friends influences financial performance of Nollywood films in Nigeria. In order to achieve this objective, we adopted survey research design methodology via the use of google forms to generate 530 copies of questionnaire between November 2018 and January 2019. Using resource dependency theory, we find out that social media, filmmakers and friends are major determinant of Nollywood financial performance in Nigeria. We recommend that filmmakers should embark on more social media campaigns and adverts in order to generate more revenue and profit for their films.

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