Stimulation and limits of cloud-based ITSM system application by Russian companies

2021 ◽  
Vol 19 (10) ◽  
pp. 2001-2010
Author(s):  
Yurii P. KISHKOVICH
Keyword(s):  
Information Systems ◽  
Comparative Analysis ◽  
Financial Performance ◽  
System Application ◽  
Management System ◽  
Business Processes ◽  
Enterprise Management ◽  
Practical Application ◽  
Russian Economy ◽  
Enterprise Management System

Subject. This article discusses the use of information systems in various spheres of the Russian economy. Objectives. The article aims to assess the prospects for the use of cloud-based ITSM systems by Russian medium-sized and large companies. Methods. For the study, I used a comparative analysis. Results. The article finds that the cloud-based ITSM system reduces the time of business processes significantly and saves money resources. Conclusions. The practical application of cloud-based ITSM systems expands the opportunities and capabilities of medium-sized and large enterprises significantly and contributes to improving the financial performance of their activities. The enterprise management system is an important factor the implementation of these systems depends on.

scholarly journals Building a model of the integrity of information resources within an enterprise management system

2021 ◽  
Vol 3 (2 (111)) ◽  
pp. 15-23
Author(s):  
Gulmira Ospanova ◽  
Evgeniya Kukharenko ◽  
Maksym Ievlanov ◽  
Iryna Panforova
Keyword(s):  
Information System ◽  
Information Systems ◽  
Management System ◽  
Business Processes ◽  
Experimental Testing ◽  
Information Resources ◽  
Information Resource ◽  
Management Systems ◽  
Enterprise Management ◽  
Enterprise Management System

In addressing the integrity of documents in modern information systems, the focus is on protecting them from unauthorized user changes. At the same time, the solution to the problem of ensuring the preservation of the composition, content, and interaction of documents has almost not been considered. However, such a task often has to be solved during the operation of information systems, as well as enterprise management systems handling unstable business processes. To address this issue, an approach has been proposed to unify solutions to the task related to the integrity of paper-based documents circulating within an enterprise management system, as well as electronic documents and stored information system data. The existing service registry models have been analyzed, aimed to formally describe the resources of the information system and an enterprise management system based on this information system. Models of elements of the unified information resource registry have been modified, and a model for ensuring the integrity of an enterprise's information resources has been developed. The proposed improvements make it possible to use current and multi-tested methods to address the integrity of information resources. Experimental testing of improved models of a unified information resource registry has been carried out. The task of ensuring integrity was considered for a regulatory document that should change its name and its composition as a result of external and internal factors. It has been shown that the application of the proposed results makes it possible to solve the task of ensuring the integrity of information resources such as paper-based regulations of an enterprise management system, within the framework of a unified registry of information resources by existing database management systems

Recommendations for deploying multidimensio

2017 ◽  
Vol 11 (1) ◽  
pp. 68-80
Author(s):  
E. E. Akimkina
Keyword(s):  
Comparative Analysis ◽  
Management System ◽  
Analytical Data ◽  
Enterprise Management ◽  
Multidimensional Data ◽  
Dimensional Approach ◽  
Process Data ◽  
Modeling Systems ◽  
Enterprise Management System ◽  
Practical Recommendations

A comparative analysis of different approaches to analytical data and shows that the most ample opportunities has a multi-dimensional approach, implemented with the help of OLAP technology. Presented multidimensional OLAP-cube model with the measurements for the analysis and processing of process data. Practical recommendations for the deployment of a multidimensional data modeling systems with regard to their integration into existing enterprise management system.

scholarly journals MARKETING MANAGEMENT OF BUSINESS PROCESSES OF WHOLESALE TRADE ENTERPRISES

2021 ◽  
Author(s):  
Mariia Bahorka ◽  
Nataliy Yurchenko
Keyword(s):  
Management System ◽  
Business Processes ◽  
Storage Conditions ◽  
Marketing Management ◽  
Enterprise Management ◽  
Marketing Concept ◽  
Wholesale Trade ◽  
Sound System ◽  
Management Concept ◽  
Enterprise Management System

It is established that the transformation of the economy on the way to market relations forces to move to the creation of a new marketing management system of wholesale trade, which today is a lever to stimulate domestic production, in conditions of economic instability and changing customer tastes, intensification of competitors, price fluctuations, demand, business activity in the market. We have identified the need to find modern approaches to managing the business processes of wholesale enterprises, which requires the formation of a holistic, scientifically sound system of organization and an effective enterprise management system. Such a system should be a marketing management concept that would be aimed at meeting the needs and demands of the market, would adequately respond to changes in the internal and external environment, would increase the profitability of sales activities. The marketing concept of management differs from production and marketing flexibility, elasticity, efficiency and sensitivity to market changes, greater adaptability to various innovations. The marketing concept of wholesale trade management is directly correlated with business processes and is related to operations to study consumer demand, the needs of suppliers and buyers, the provision of wholesale services and the development of rational ways of moving goods. Commercial, logistics, production and financial business operations are modeled and implemented through a marketing management system, combining the needs of suppliers, customers and providing in their unity more rational ways to promote goods than in the case of their separate organization. Marketing management should combine and harmonize the main business processes of the wholesale company, the result of which is: for the manufacturer the best conditions of purchase; guarantee and prospects of sales channels; placing products on the market; transportation conditions; storage conditions, motivation of employees. Management decisions are presented, the adoption of which will help to combine and harmonize the main business processes of wholesale trade enterprises and ensure their more rapid adaptation to the market environment.

scholarly journals IMPROVEMENT OF THE ENTERPRISE MANAGEMENT SYSTEM BASED ON MODERN PRINCIPLES OF BUILDING BUSINESS PROCESSES, CONTROLLING AND RISK MANAGEMENT

2020 ◽  
Vol 1 (3) ◽  
pp. 40-45
Author(s):  
Alla Idobayeva
Keyword(s):  
Risk Management ◽  
Management System ◽  
Business Processes ◽  
System Analysis ◽  
Enterprise Management ◽  
Management Process ◽  
Market Conditions ◽  
Industrial Enterprises ◽  
Modern Enterprise ◽  
Enterprise Management System

The objective of the article is to highlight and consider the main directions for improving the modern enterprise management system, since that in the modern market conditions, the issue of effective development for industrial enterprises becomes more relevant, while the fundamental bearing core of the enterprise's internal environment is the management efficiency. The main problem is the managerial inefficiency of an excessively large structure that is not well suited to the work in market conditions. Methodology. In the course of this analysis, the management system of an industrial enterprise was considered as a complex open system with the use of the system analysis methodology in the study, which made it possible to identify the main directions for its improvement. Results. Enterprise management is a continuous process of influencing the performance of an employee, group or enterprise as a whole for the best results in terms of achieving the goal, which has been set. The management process is provided by the trained management professionals who shape and manage the organization by setting goals and developing ways to achieve them. To do this, management must find an effective way to combine the key variables that characterize tasks and people, while taking into account the obvious and potential external and internal risks and threats. Setting goals and providing them with policies, strategies, procedures and rules, the necessary management mechanisms contribute to the solution of this task. Motivation and control also play a significant role in ensuring that the tasks are completed effectively. However, the key in this is precisely management, which is most obvious and directly related to the systematic coordination of tasks and, accordingly, the formal relationships of people performing them, and the correctly selected management process toolkit allows the enterprise to achieve the greatest efficiency. Practical implications. The performed analysis of the features of the functioning of the enterprise management system allows us to determine the following areas for improving the modern enterprise management system: improving the business processes of the enterprise, ensuring high-quality control in the enterprise management system, and introducing the enterprise risk-management. Value/originality. The use of system analysis made it possible to determine and substantiate the main directions of improving the modern enterprise management system.

scholarly journals Theoretical and methodical basis of key indicators of agricultural enterprise activity

2019 ◽  
pp. 33-38
Author(s):  
Nadiia Reznik ◽  
Inna Podolyanko
Keyword(s):  
Professional Growth ◽  
Management System ◽  
Business Processes ◽  
Control Object ◽  
Economic Transformation ◽  
Enterprise Management ◽  
Agricultural Enterprise ◽  
Methodical Basis ◽  
Enterprise Management System ◽  
Enterprise Activity

Introduction. In the context of socio-economic transformation of particular importance is the study of the problem of labor quality management, the analysis of social factors of its growth, determination of the nature and forms of intellectual capital. At present, the availability of qualified personnel with technical skills is insufficient. The first is the need for em-ployees to have business qualities that are not only related to the technical component but also to the vision of the organiza-tion itself. The purpose of the research is to analyze practical recommendations for improving the enterprise management system and its activities based on KPI as a tool for effective management. Results. The authors argue that the KPI system is necessary for companies to understand how key performance indi-cators are in relation to goals and strategic initiatives in the long term. It is researched that when evaluating the personnel it is important to choose such indicators that can best identify the differences in the level of professional success, as a necessary prerequisite for the professional growth of employees, improving their qualification level, satisfaction, and as a result - a high quality of work is to deepen the content of work. The KPI metrics system promises employees clear goals and transpar-ent bonuses. It has been proven that the event is well-conducted, as a business evaluation of the staff can increase the efficien-cy of agricultural enterprises. Conclusions. It is proved that the system of balanced indices includes the KPIs required for each control object (structural, functional units) and the method of their evaluation. These systems or techniques form the basis for decision-making, are based on evaluating the effectiveness of the company and are aimed at achieving its strategic goals. Keywords: evaluation of enterprise activity, management system, KPI indicators, personnel policy, employee effi-ciency, business processes.

scholarly journals THE ENTERPRISE MANAGEMENT SYSTEM: EVALUATING THE USE OF INFORMATION TECHNOLOGY AND INFORMATION SYSTEMS

2019 ◽  
Vol 20 (1) ◽  
pp. 103-118
Author(s):  
Viktoria V. Borisova ◽  
Olga V. Demkina ◽  
Anna V. Mikhailova ◽  
Remigiusz Zieliński
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Management System ◽  
Enterprise Management ◽  
Enterprise Management System

scholarly journals APPROACHES TO THE CREATION AND STUDY OF EFFECTIVE ENTERPRISE MANAGEMENT SYSTEMS

2021 ◽  
Author(s):  
Olena Lozhachevska
Keyword(s):  
Management System ◽  
Process Management ◽  
Business Processes ◽  
Minimum Cost ◽  
Integrated Approach ◽  
Management Systems ◽  
Enterprise Management ◽  
Maximum Effect ◽  
Effective Management ◽  
Enterprise Management System

The article covers the issues of modern construction of enterprise management systems. It is established that the last negative changes in the activity of enterprises are caused by post-transmission transformations. This gives grounds for business leaders to review and diagnose and monitor the enterprise management system. The search for new ways out of the crisis and stabilization of its activities depends on an effective management system of the enterprise. Thus, it is proved that all participants in market relations must independently and purposefully form and implement scientific and technical policy, promptly make new management decisions in the field of economics, technology and technology. And it is these changes that must be reflected in the transformed and improved enterprise management systems. The analysis of semantic understanding of the conceptual apparatus of the control system is carried out. This made it possible to form the structure of a modern management system. The main elements and subsystems of the modern enterprise management system are identified. The structural scheme of elements of modern system of management of the enterprise is given and constructed. The analysis of approaches is carried out. That is, an effective management system should cover all business processes of the enterprise and for their management it is necessary to use an integrated approach. A comprehensive approach to creating an effective management system in the enterprise must take into account and combine multifaceted aspects (technical, technological, economic, social, environmental, organizational, political, psychological and others), ie to ensure the unity of all components that be realized. The approach requires the internal unity of the entire system and process management to achieve maximum effect with minimum cost. There are three main ones that will enable the transformation, improvement and control of all subsystems and allow the integrated enterprise management system. That is, to create a modern effective management system requires constant diagnosis and improvement of its subsystems.

Intelligent system for collecting and analyzing information about the actions of users of an automated enterprise management system

2021 ◽  
Author(s):  
M.V. Vinogradova ◽  
A.S. Larionov ◽  
V.M. Chernenky
Keyword(s):  
Information System ◽  
Knowledge Base ◽  
Management System ◽  
Business Processes ◽  
Knowledge Bases ◽  
Enterprise Management ◽  
Basic Information ◽  
Base Materials ◽  
Enterprise Management System ◽  
User Actions

Currently, most modern manufacturing companies use automated information systems to account for resources and plan their activities. The functionality of these systems often becomes very extensive and actively changes over time. It is required to maintain the competence of employees when working with them, for which enterprise knowledge bases are created, which, however, themselves require significant labor costs to build. This paper describes methods and tools for collecting and analyzing information about the actions of users in an automated enterprise management system, which allows you to identify problems in its business processes and the most frequent mistakes of employees. Under the basic information system of the enterprise we mean the software complexes for resource management and control of production activities. One of the most common samples are products based on 1C: Enterprise platform. These systems include advanced functionality of the accounting of user actions, where the type and time of events is recorded, as well as instances of related objects. Common intelligent systems for automating the filling of knowledge bases concentrate on the generation of materials directly from the data structure of the main information system, or analysis of already existing documents in natural language. The approach we propose is not aimed at completely replacing a human expert, but at providing him with up-to-date information about the needs of users in the order of compiling knowledge base materials. The information system of an enterprise is represented by a discrete dynamic system, whose elements change state as a result of user actions. Users' interactions with the information system are recorded as time-ordered sequences of elementary events, which are stored in a special logbook. The subject area structure and business processes of the core information system are described in a knowledge base in the form of a graph structure. Its elements include human-readable materials and a set of metadata, allowing their analysis by algorithmic methods. Based on the results of the work, an approach to identify the most relevant materials for the composition of the knowledge base materials is developed. It is based on algorithmic analysis of the actions of users of the basic information system and the calculation of the amount of time that users spend to eliminate emerging problems. To assess the effectiveness of the proposed approach developed a simulation model and conducted experiments to estimate the downtime of users, depending on the method of filling the knowledge base.

scholarly journals OUTSOURCING IN THE ENTERPRISE MANAGEMENT SYSTEM

2020 ◽  
pp. 83-93
Author(s):  
Tetiana DANYLIUK ◽  
Аnna MOKHNIUK
Keyword(s):  
Management System ◽  
Business Processes ◽  
Business Management ◽  
Operation Time ◽  
Enterprise Management ◽  
Management Approach ◽  
Management Tools ◽  
Reducing Costs ◽  
Enterprise Management System ◽  
Management Functions

Doing business in a competitive environment is based on the fact that the efficient use of enterprise resources is impossible without making relevant changes in the field of business management as well as taking into consideration the links that determine new trends in enterprise management. In this situation high management technologies such as outsourcing take a pride of place. Outsourcing is important in reducing costs, decreasing operation time, increasing profits, enhancing competitiveness, signing up contracts, improving business relationships and etc. Paying significant attention to outsourcing in business management is an urgent problem nowadays. It is necessary to determine the importance of outsourcing in the strategic activities of the enterprise and highlight the correlation among management functions and certain types of outsourcing services. This confirms the significance and the necessity of studying this question. A category of outsourcing as one of the most effective management tools for increasing the efficiency of business processes is considered in this article. The scientists’ statements about outsourcing as successful business management strategy as well as an efficient tool for managing the activities of the enterprise are presented. The importance of business processes outsourcing in the field of business management is investigated. The directions of defining the concept of “outsourcing” within the framework of the management approach considering the representation of understanding its nature are studied. The outsourcing of basic and auxiliary functions with the distribution of business processes at the enterprise is distinguished. Types of outsourcing according to business processes within each management function such as planning, organization, motivation, control and regulation are considered. The relationship among the functions of the enterprise management system, the types of outsourcing and the types of enterprise business processes is demonstrated. The main processes that the company plans to improve as a result of their outsourcing are highlighted. The significance of business processes outsourcing as a part of the company’s crisis program is clarified.

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