scholarly journals Students’ loyalty in higher education: the roles of affective commitment, service co-creation and engagement

2017 ◽  
Vol 33 (57) ◽  
Author(s):  
Francisca C. Encinas Orozco ◽  
Judith Cavazos Arroyo
Keyword(s):  
Graduate Students ◽  
Affective Commitment ◽  
Customer Engagement ◽  
Educational Services ◽  
Postgraduate Students ◽  
Emotional Dimension ◽  
University Participation ◽  
The University ◽  
The Impact

Aspects related to the emotional dimension begin to be considered in order to generate loyalty in the provision of educational services. This contributes to the establishment of a dynamic long-term relationship with the organization. Therefore, this study sought to analyze the impact of affective commitment to the university, participation in service co-creation and customer engagement on the loyalty of graduate students. To examine this an empirical, explanatory and transversal research was conducted, and personal surveys were applied to 484 graduate students in Mexico. The results show that loyalty of postgraduate students to the university is explained by both affective commitment and participation in co-creating the service. In addition, there is an indirect effect between affective commitment and loyalty through participation in co-creation; however, in this context, the effect of engagement on loyalty could not be confirmed.

Impact and Usage of Social Media Among the Post Graduate Students of Arts in Alagappa University, Karaikudi, India

2020 ◽  
pp. 99-110
Author(s):  
P. Pitchaipandi
Keyword(s):  
Social Media ◽  
Graduate Students ◽  
Survey Method ◽  
Age Group ◽  
Postgraduate Students ◽  
Post Graduate ◽  
The Social ◽  
The University ◽  
The Impact

This chapter tries to analyse the impact and usage of social media among the postgraduate students of arts in Alagappa University, Karaikudi, under survey method for the study. The study identified the majority (69.79%) of the respondents under female category, and 72.92% of the respondents belong in the age group between 21 and 23 years. It is observed that 32.29% of the respondents use the social media, preferably YouTube. The plurality (48.96%) of the respondents use smartphone/mobiles compare to iPod, desktop, laptop, and others. 35.42% of the respondents' spent between 1 and 5 hours weekly using social media. Further, the study also observes the positive and negative aspects of using social media in postgraduate students of arts disciplines in the university.

scholarly journals University extension and teacher training in Brazil: the Zoology Summer Course

2020 ◽  
Vol 11 (3) ◽  
pp. 315-330
Author(s):  
Karla D. Araujo Soares ◽  
Adriana Jeckel ◽  
Gabriel Silva ◽  
Victor Giovannetti ◽  
Kleber Mathubara
Keyword(s):  
Teacher Training ◽  
Graduate Students ◽  
Graduate Program ◽  
Sao Paulo ◽  
São Paulo ◽  
Postgraduate Students ◽  
University Teachers ◽  
College Professors ◽  
Academic Activities ◽  
The University

Teacher training in higher education has been relatively neglected in Brazilian universities because postgraduate programs are mainly focused on the research that students produce. However, these postgraduate students are expected to become the next university and college professors. Herein, we present the experience of the Zoology Summer Course, a university extension course organized by graduate students from the Zoology Graduate Program at the University of São Paulo, Brazil. This course was created aimed to provide graduate students with an opportunity to develop and practice their teaching skills. To understand the influences, motives, and legacy of the CVZOO on its organizers, we developed a questionnaire and evaluated the responses by focusing on elements of academic formation and prospects for a teaching career, using systematic content analysis procedures as parameters. Our results demonstrate the importance of CVZOO as a space of dialogue and interaction for professional teacher training, as well as an opportunity to exchange experiences and build professional identity. The course has also influenced other academic activities such as the organization of scientific events, mentoring experience, and publications. Lastly, we discuss the importance of teacher training in Brazilian graduate programs and propose initiatives to improve the training of future university teachers. Keywords: Graduation; Extension Course; Students; Biodiversity   Extensão universitária e formação docente no Brasil: o Curso de Verão em Zoologia   Resumo: A formação docente universitária tem sido bastante negligenciada em universidade brasileiras, uma vez que programas de pós-graduação focam majoritariamente na produção acadêmico-científica de seus alunos. No entanto, espera-se que os pós-graduandos sejam a próxima geração de professores universitários. Neste estudo, nós apresentamos a experiência do Curso de Verão em Zoologia da Universidade de São Paulo, Brasil. Este curso foi criado com o objetivo de proporcionar aos estudantes de pós-graduação a oportunidade de desenvolver e praticar suas habilidades para docência. No intuito de entender as influências, motivações e legado do CVZOO em seus organizadores, nós desenvolvemos um questionário e avaliamos as respostas buscando elementos da formação acadêmica e prospecção para a carreira docente, usando procedimentos de análise de conteúdo como parâmetros Os resultados demonstram a importância do CVZOO como um espaço de diálogo e interação com a prática docente bem como uma oportunidade para trocar experiências e construir uma identidade profissional. O curso tem influenciado em outras atividades acadêmicas, tais como organização de eventos científicos, orientação de alunos e publicações. Por fim, este artigo discute a importância da formação docente em programas de pós-graduação no Brasil e propõe algumas iniciativas para melhorar a formação dos futuros professores universitários. Palavras-chave: Pós-Graduação; Curso de Extensão; Estudantes; Biodiversidade

Impact of ICT on Reading Habits of Students: A Survey

2018 ◽  
Vol 8 (1) ◽  
pp. 75-79
Author(s):  
B. Kumara ◽  
B. T. Sampath Kumar
Keyword(s):  
Rural Areas ◽  
Academic Work ◽  
Reading Habits ◽  
Postgraduate Students ◽  
Well Design ◽  
Study Results ◽  
Print Books ◽  
The University ◽  
The Impact ◽  
Structured Questionnaire

This paper examines the impact of ICT on the reading habits of the students of Tumkur University. The survey was conducted using a well design and structured questionnaire. A total of 440 postgraduate students of faculty of Arts, Science and Commerce were chosen. The result of this study showed that most of the students are female (61.6%) and most of them (72.3%) are from rural areas. The study found that students read books daily at home (69.5%) followed by classroom (51.1%). The students strongly agreed that the print books are costlier than Internet sources (32.3%). The study results also indicated that students are accessed Internet every day and the students used ICT in support of their academic work. The study recommends that the university authorities in to provide more ICT facilities to all the postgraduate students. It is also necessary to conduct more ICT based learning programmes to the students.

Study Guide

2020 ◽  
pp. 294-336
Author(s):  
John Evans
Keyword(s):  
Small Group ◽  
Peer Assessment ◽  
Sustainable Chemistry ◽  
Study Guide ◽  
High Uptake ◽  
Postgraduate Students ◽  
General Section ◽  
The University

8.1 Overview 294 8.2 Chapter 1: Planet Earth 295 8.3 Chapter 2: The Palette of Elements 303 8.4 Chapter 3: Earth 309 8.5 Chapter 4: Air 313 8.6 Chapter 5: Fire 318 8.7 Chapter 6: Water 325 8.8 Chapter 7: Prospects 331 This book emanated from a course given within Chemistry degrees of the University of Southampton entitled ‘Sustainable Chemistry’. This was an optional course and could be taken by BSc students in their third year, MChem students variously in third or fourth years, and also by postgraduate students (MSc or MPhil). Mine was the first half of the course, its more general section. The course had a high uptake. The majority of the assessment was through a two-hour examination, but a significant component was by two short literature projects. Within each half of the course a small group (about four students) were given a topic about which they would provide a joint report (a three-page report as a pdf file) and five-minute presentation to the class using PowerPoint or pdf files. The assessment was based on criteria for the report, the presentation, and by peer assessment of their colleagues’ contributions. For this section of the course the topic was a particular element. For the allocated element the supply, production, application, long-term hazards, and possible alternatives were to be addressed. The reason for this is that it is a topic that needed to be owned by personal investigation....

Dimensionality and Consequences of Customer Engagement: A Social Exchange Perspective

2019 ◽  
Vol 23 (3) ◽  
pp. 255-266 ◽  
Author(s):  
Raouf Ahmad Rather ◽  
Jyoti Sharma
Keyword(s):  
Factor Analysis ◽  
Social Exchange ◽  
Customer Loyalty ◽  
Hospitality Industry ◽  
Affective Commitment ◽  
Academic Research ◽  
Customer Engagement ◽  
Marketing Theory ◽  
Empirical Results ◽  
The Impact

Based on social exchange theory (SET), as well as relationship marketing theory (RMT), this study investigates the impact of customer engagement (CE) underlying dimensions, namely, enthusiasm, attention, absorption, interaction and identification on customer loyalty and affective commitment in hospitality industry. This study also validates and confirms the multidimensionality of CE in hospitality industry. Perceptions of 240 hotel customers were used to explore the relationships. Exploratory factor analysis and confirmatory factor analysis followed by multiple regression analysis were employed to examine the data. The empirical results indicate that by contrasting two rival models, five dimensional model provides the solid foundation and accomplishes excellent fit for data. Empirical results suggest that CE dimensions have influential impact on customer loyalty. Similarly, results demonstrate that CE has significant and positive influence on affective commitment. These findings offer insight into dimensionality and consequences of CE for academic research and bring value to service contexts particularly hospitality.

scholarly journals The impact of confinement in the psychosocial behaviour due COVID-19 among members of a Brazilian university

2020 ◽  
pp. 002076402097131
Author(s):  
Heloísa Monteiro Amaral-Prado ◽  
Filipy Borghi ◽  
Tânia Maron Vichi Freire Mello ◽  
Dora Maria Grassi-Kassisse
Keyword(s):  
Mental Health ◽  
Graduate Students ◽  
Coping Strategies ◽  
Perceived Stress ◽  
Depression Symptoms ◽  
University Environment ◽  
Final Exams ◽  
And Coping ◽  
The University ◽  
The Impact

Background: The current situation due COVID-19 may cause an eminent impact on mental health because the confinement restrictions. Aims: The aim of this study was to analyze and compare perceived stress, resilience, depression symptoms and coping strategies on the members of University of Campinas, in Brazil, before and during the outbreak of the COVID-19. Methods: Volunteers over 18 years of both sexes, members of the University of Campinas (Unicamp) in Brazil answered instruments related to perceived stress, depression, resilience and coping strategies during final exams at the end of semester during 2018 to 2020. Results: We obtained 1,135 responses (893 before COVID-19 and 242 during COVID-19). The volunteers did not show significant differences for perceived stress, depressive signs and resilience before and during the pandemic. In both periods, men exhibited lower scores for perceived stress and depression and higher scores for resilience when compared to women. Undergraduate and graduate students exhibited higher perceived stress scores, more pronounced depressive signs and lower resilience, and employees and professors presented lower scores for perceived stress, depressive signs and greater resilience. Conclusions: These first months of confinement did not directly affect the scores of perceived stress, depression and resilience, however, each subgroup adapted to the new routine by changing the coping strategy used. This study suggests the importance of monitoring the mental health of member in the university, especially in times of epidemic, in the search for policies that aim to improve the resilience of the population and seek positive and effective coping strategies within the university environment.

scholarly journals Exploring the Impact of Formal Internships on Biomedical Graduate and Postgraduate Careers: An Interview Study

2019 ◽  
Vol 18 (2) ◽  
pp. ar20 ◽  
Author(s):  
Deepshikha Chatterjee ◽  
J. Kevin Ford ◽  
Julie Rojewski ◽  
Stephanie W. Watts
Keyword(s):  
Graduate Students ◽  
Career Exploration ◽  
Interview Study ◽  
National Institutes Of Health ◽  
Career Management ◽  
Management Skills ◽  
Wide Range ◽  
Self Development ◽  
The Impact

Graduate students and postdocs in science, technology, engineering, and math fields are faced with a wide range of career paths to employment, but they are often not trained to effectively pursue these opportunities. The lack of career management skills implies long tenures in graduate school for many students, especially as tenure-track positions in academia dwindle. At our university, we used a cohort model in which graduate students and postdocs were encouraged to apply to the Broadening Experiences in Scientific Training program (BEST under the aegis of the National Institutes of Health) that provided opportunities to gain career management skills, engage in career exploration, and complete at least one formal internship. In this interview study of the BEST trainees, we investigated the efficacy of internships as career exploration tools and associated outcomes. Our findings show that internships were seen as effective career exploration and self-development vehicles that influenced participants’ long-term career goals. Graduate students and postdocs reported gaining transferable knowledge and skills, in addition to receiving valuable industry mentoring and networking opportunities.

scholarly journals Analysis of the scores of competency test

2018 ◽  
Vol 210 ◽  
pp. 04006
Author(s):  
Jana Pasáčková
Keyword(s):  
Czech Republic ◽  
Secondary Schools ◽  
The Czech Republic ◽  
Study Programme ◽  
Level Of Knowledge ◽  
Long Term Monitoring ◽  
The University ◽  
The Impact ◽  
Term Monitoring

Since decreasing level of knowledge of mathematics is the problem at universities, not only in the Czech Republic, we try to define some reasons for that between our students from different secondary schools. The paper discusses the results of the examinations in mathematics at the university in the Czech Republic. The aim is focused on the differences between the scores of students from different secondary schools. We compare the results of two tests which students have to pass during the semester. In addition, we compare the impact of introducing a new subject called “Math seminar”. This seminar should help students to complete their knowledge of topics from mathematics of secondary schools. We observe the improvement of students who passed the Math seminar. We observe the impact of passing the school-leaving exam from mathematics as well. We would like to consider this as a part of a long-term monitoring of students in this study programme and re-analyze unsuccessful students after they pass the course “Math seminar”.

scholarly journals A Longitudinal Assessment of Graduate Student Research Behavior and the Impact of Attending a Library Literature Review Workshop

2010 ◽  
Vol 71 (6) ◽  
pp. 532-547 ◽  
Author(s):  
Hannah Gascho Rempel
Keyword(s):  
Graduate Students ◽  
Literature Review ◽  
Research Study ◽  
Longitudinal Research ◽  
Research Process ◽  
Longitudinal Assessment ◽  
The Impact ◽  
Single Path ◽  
Graduate Student Research

This article discusses findings from a longitudinal research study that examined the way graduate students carry out the literature review and how they were impacted by attending a library literature review workshop. The literature review research process serves as an important gateway for graduate students into their scholarly communities’ practices and can be a logical place for librarians to offer assistance. This study was carried out to gain insights into the ways librarians can better meet graduate students’ needs to shape the services offered to graduate students. Findings reveal a lack of a single path through the literature review research process, but they do indicate that attending a literature review workshop can have long-term benefits.

Applying Anthropology to the Campus Dining System: Reflections on Working with Community Food Assessments and the Real Food Challenge

2015 ◽  
Vol 37 (2) ◽  
pp. 22-26 ◽  
Author(s):  
Amanda Green ◽  
Robert Asinjo
Keyword(s):  
Food Security ◽  
Graduate Students ◽  
Food Challenge ◽  
Applied Anthropology ◽  
Food Bank ◽  
The Real ◽  
Benton County ◽  
The University ◽  
Sustainability Assessments ◽  
The Impact

When the Oregon Food Bank began conducting Community Food Assessments in 2009, they enlisted graduate students in Oregon State University's (OSU) applied anthropology program to examine the impact of the university on food security in Benton County. We present the results from two food sustainability assessments undertaken at OSU from 2010-2014. We reflect on the process of engaging in community-led alternative food projects.

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