scholarly journals Persepsi Masyarakat Terhadap Fasilitas Dan Pelayanan Angkutan Umum Trans Metro Pekanbaru

2018 ◽  
Vol 18 (2) ◽  
pp. 23-32
Author(s):  
Puji Astuti ◽  
Reka Marsela ◽  
Mardianto Mardianto ◽  
Thalia Amanda Putri

[ID] Permasalahan yang terjadi pada angkutan umum Trans Metro Pekanbaru adalah kedatangan bus selalu tidak tepat waktu dan rute pelayanannya tidak ke semua tempat serta fasilitas halte yang kurang memadai. Tujuan dari penelitian ini yaitu untuk mengetahui persepsi masyarakat terhadap fasilitas dan pelayanan angkutan umum Trans Metro Pekanbaru dan mengidentifikasikan kebijakan pemerintah sebagai pengelola Trans MetroPekanbaru (TMP). Manfaat dari penelitian ini yaitu agar mengetahui pendapat masyarakat dan kepuasan masyarakat terhadap pelayanan angkutan umum Trans Metro Pekanbaru dalam melayani penumpang. Metode penelitian yang digunakan dalam penelitian ini adalah metode penelitian kualitatif dan dengan pendekatan deduktif. Pendekatan deduktif merupakan penjelasan tentang prinsip-prinsip isi pelajaran, kemudian dijelaskan dalam bentuk penerapannya atau contoh-contohnya dalam situasi tertentu. Responden adalah penumpang Trans Metro Pekanbaru, jumlah responden yang dijadikan sampel penelitian yaitu 115 responden.Hasil dari penelitian ini yaitu tentang ketersediaan Trans Metro Pekanbaru yaitu sebanyak 90responden menjawab berguna. Alasan masyarakat memilih Trans Metro Pekanbaru yaitu sebanyak 79 responden menjawab tersedia. Akses menuju halte yaitu sebanyak 72 responden menjawab mudah. Tarif ongkos yaitu sebanyak 83 responden menjawab murah. Keamanan dan kenyamanan saat menaiki Trans Metro Pekanbaru serta di halte yaitu sebanyak 55 responden menjawab baik. Pelayanan petugas yaitu sebanyak 70 responden menjawab sopan. Penampilan interior halte dan bus yaitu sebanyak 80 responden menjawab tidak menyenangkan. Kedatangan bus Trans Metro Pekanbaru yaitu sebanyak 71 responden menjawab kurang tepat waktu. Penampilan petugas Trans Metro Pekanbaru yaitu sebanyak 85 respondenmenjawab rapi. Tentang tempat duduk selalu tersedia saat menaiki bus Trans Metro Pekanbaru yaitu sebanyak 78 responden menjawab tersedia. Total keseluruhan responden yaitu 115 responden. Kesimpulan dari penelitian ini yaitu dalam segi keamanan dan kenyamanannya baik, tarif/ongkosnya terjangkau oleh semua lapisan masyarakat, dari segi negatif yaitu kedatangan bus selalu tidak tepat waktu dan halte kurang memadai. Adapun saran kepada pemerintah yaitu memperbaiki halte yang rusak menjadi halte yang lebih memadai. [EN] The problems that occur on public transport Trans Metro bus Pekanbaru is always imprecise arrival time and route of delivery is not to stop all places and facilities are inadequate. The purpose of this study is to determine public perceptions of the facilities and public transport services Trans Metro Pekanbaru andidentify government policies as the manager of Trans Metro Pekanbaru (TMP). The benefits of this research is in order to know the public opinion and people's satisfaction of public transport services in the Trans Metro Pekanbaru airport passengers. The method used in this study is a qualitative research method anddeductive approaches. Deductive approach is an explanation of the principles of subject content, then described in terms of implementation or examples in certain situations. Respondents were passengers of Trans Metro Pekanbaru, the number of respondents that the research sample is 115 respondents.Results from this study is about the availability of Trans Metro Pekanbaru as many as 90 respondents answered handy. Communities choose Trans Metro Pekanbaru as many as 79 respondents provided. Access to the bus stop as many as 72 respondents answered easily. Rates / fees as many as 83 respondents answered cost.Safety and comfort while riding the Trans Metro Pekanbaru and at the stop as many as 55 respondents answered either. Ministry officials as many as 70 respondents answered politely. The interior appearance and bus stop as many as 80 respondents answered no fun. Trans Metro bus Pekanbaru arrival of as many as 71 respondents answered less timely. Appearance officer Trans Metro Pekanbaru as many as 85 respondents answered neatly. About seating is always available while riding the Trans Metro bus Pekanbaru as many as 78 respondents provided. The total respondents, 115 respondents. The conclusion of this analysis, in terms of both safety and convenience, tariff / fare is affordable by all levels of society, from the negative aspects of the arrival of a bus always untimely and inadequate shelter. The advice to the government is to improve bus stops are broken into more adequate shelter.

2019 ◽  
Vol 280 ◽  
pp. 04016
Author(s):  
Muhammad Nanang Prayudyanto ◽  
Muiz Thohir ◽  
Stefan Belka

The subsidies for public transport entails a controversial discussion on the pros and cons. On one hand mode share of public transport will decrease with increasing income levels towards private motor vehicle use. Intention of this paper is to prove that subsidy plays important role in the public transport operation and business. However such subsidy is not recover he needs to carry out the sustainable urban transport in the future. Government and private partner should create a systematic subsidy targeted for the right modes, that having sustainable achievement. This paper is structured to answer to what extent the effectiveness of government subsidies for the development of public transport services.


2019 ◽  
Vol 83 ◽  
pp. 163-178
Author(s):  
Krzysztof Grzelec ◽  
Romanika Okraszewska

Transport behaviors and preferences have an impact on modal split, which is why they should form the basis for shaping the public transport offer. Achieving the goals of sustainable mobility requires taking into account differences in transport behavior and preferences characterizing residents from different areas of the agglomeration. Analyzing differences in behaviors and preferences, the possibilities and limitations resulting from the mass character of public transport services and the fact that the main determinant of the offer is the space determined by displacements in the source-target relation should be taken into account. This article identifies differences in transport behavior and preferences of residents based on the center and suburbs of the Gdańsk agglomeration. At the same time, a preliminary attempt was made to explain the causes of specific differences in residents’ behavior and transport preferences, taking into account the limited volume ofpublication. The share of public transport in the implementation of travel decreases with the distance of the area of   residence from the center of the agglomeration. The increase in the share of rail transport in travel affects the increase in the importance of waiting time and the lack of change as a decisive factor in the selection of cars in trips. Transport preferences are strongly diversified in individual areas. Differences are noticeable even in the center areas constituting separate administrative units.


2021 ◽  
Vol 14 (1) ◽  
pp. 1275-1294
Author(s):  
Cecília Silva ◽  
Catarina Cadima ◽  
Nayanne Castro ◽  
Aud Tennoy

With regard to public policy for public transport services, two dominant approaches are found: the provision of minimal services to the car-less population, or the provision of a service that competes directly with the car (in terms of time, cost, convenience, etc.). Increased acknowledgement of the need to mitigate traffic growth and reduce greenhouse gas (GHG) emissions has led to a growing need to shift from the former to the latter, encouraging the use of public transport. This paper sets out to explore whether competitiveness with the car is a priority for the public transport planning of medium-sized European cities, as well as whether the change in European regulation (European Commission, 2007) has managed to contribute to the acceptance of this priority. In this study, we take a closer look at a country undergoing significant regulatory and procedural transformations. An exploratory analysis is conducted regarding plans, actions, and development projects in recent years in four Portuguese municipalities. Relevant planners and transport authorities are interviewed on matters such as how local policies and plans favor public transport; how the planning process was implemented; the actors involved; and the support tools used to achieve the established goals. The findings reveal that relative competitiveness of public transport is considered important by planning practitioners. Nevertheless, other concerns seem to be more timely, such as, providing minimal services, restructuring existing networks, and budget constraints. The results suggest that changes in the planning process have been overwhelming and are seen as restricting the steps required toward making public transport more competitive vis-à-vis the car. So far, local authorities recognize the potential of adding relative competitiveness concerns in the future, as well as the added value of planning support tools capable of revealing such relative competitiveness.


2018 ◽  
Vol 19 (5) ◽  
pp. 22-29
Author(s):  
Kamil Pędziwiatr ◽  
Joanna Sokół

The article presents the meaning and the current state of functioning in the Berlin area – Brandenburg (Germany) Union of Communication. The paper is focused on the problem of eliminating barriers by implementing innovations in public transport for passengers with reduced mobility, such as disabled, but also older people, pregnant women, people with small children, large luggage or obese. These innovations are intended not only to increase the availability of public transport for these groups of users, but also to respect their human rights to live with dignity. Practical solutions are based on the city of Berlin, with an average of 3,8 million passengers per day on the public transport services.


2015 ◽  
Vol 33 (1) ◽  
pp. 197-208
Author(s):  
Łukasz Muślewski ◽  
Piotr Bojar ◽  
Łukasz Muciok ◽  
Michał Lewalski

Abstract In a situation of increasing the supply of means of individual transport and not capable of following the development of infrastructure, an important issue is the issue of ensuring adequate levels of efficiency, safety and the competitiveness of the operation of the exploitation of public transport services. Factors affecting the safe operation pending exploitation systems of vehicles, in a differentiated way affect the level of safety provided services in smaller cities - up to 100 thousand inhabitants, with respect to the cities which are agglomerations of more complex structure, which are cities the number to 500 thousand inhabitants. This paper attempts to analyze and evaluate the safety of the operation of the public transport services exploitation, on the basis of the same assessment criteria, comparing two different sized urban areas.


Author(s):  
Paromita Nakshi ◽  
Anindya Kishore Debnath

Transport accessibility is an area of growing global attention among transportation planners and policymakers. This paper aims to portray spatiotemporal variations of car and public bus accessibility in the context of a city in a developing country: Dhaka, Bangladesh. The public bus system in Dhaka is characterized by a semi-formal arrangement which means there is a lack of available data, for example, General Transit Feed Specification, which poses great difficulties in the study of accessibility. Given these limitations, we have presented the concept of major destinations to analyze spatiotemporal accessibility based on the simple understanding that trip purposes, time of day, and trip destinations are interlinked in an urban area, and different locations would attract a different number of trips based on the time of day. Using a spatial autocorrelation approach, we identified the statistically significant destination clusters in Dhaka by peak and off-peak hours. We measured accessibility to the major destinations using a cumulative opportunity-based metric followed by estimation of the Modal Accessibility Gap (MAG). The findings indicated that, regardless of the trip origins and time of day, dependence on public transport puts the users in a substantially disadvantageous position. From the policy perspective, we have suggested the introduction of a formal public transport system in Dhaka, particularly targeting the traffic analysis zones with higher MAG. Such an approach would lead to better resource usage while providing enhanced public transport services for both peak and off-peak hours and limiting dependence on cars.


2015 ◽  
Vol 30 (30) ◽  
pp. 59-70 ◽  
Author(s):  
Marcel Horňák ◽  
Peter Struhár ◽  
Tomáš Pšenka

Abstract Despite of increasing volumes of individual passenger transport and growing dependence of the post-socialist societies on the passenger car, public transport is still inevitable for certain communities. Its social and environmental aspects are obvious reasons why public transport remains within the scope of state and regional policies as a mixture of public and commercial services. Long-distance and international overground public transport represents a higher standard of travelling of considerably commercial nature. An important feature of this segment of the public transport is its capability to compete with individual transportation for long-distance journeys. The commercial character of the long-distance public transport should motivate operators to run territorially effective links covering adequately populated communites and regions with high demand for this segment of public-transport services. This study deals with several territorial aspects of the network of long-distance and international bus and train links of public transport in the Slovak Republic. The network of communities having direct access to the high-standard modes of public transport has been identified, revealing some of their spatial patterns and focusing on categorization of urban settlements by selected parameters of high-standard public transport services. The relationship with the population size of the urban settlements is assessed in the study, too.


2020 ◽  
Vol 21 (4) ◽  
pp. 275-284
Author(s):  
Stefano Brinchi ◽  
Stefano Carrese ◽  
Ernesto Cipriani ◽  
Chiara Colombaroni ◽  
Umberto Crisalli ◽  
...  

AbstractThis paper presents the results of a study on the Rome mobility system aiming at estimating the impacts of the progressive lockdown, imposed by the government, due to the Covid-19 pandemic as well as to support decision makers in planning the transport system for the restart towards a post-Covid “new normal”. The analysis of data obtained by the transport monitoring system has been fundamental for both investigating effects of the lockdown and feeding transport models to predict the impacts on future actions. At first, the paper focuses on the so-called transport analytics, by describing mobility trends for the multimodal transportation system of Rome. Then, the results of the simulated scenarios to design public transport services, able to ensure passengers social distancing required in the first post-Covid months, are presented and discussed.


2016 ◽  
Vol 2016 (1) ◽  
pp. 1-9
Author(s):  
Krzysztof Grzelec

Relationship marketing involves negotiated service promise, which is characterized by: the reliability of trip in the desired direction, using of suitable means of transport at a certain price, expected conditions of trip in right time. The universality of the principles of customer service determined the adoption of marketing orientation by the Public Transport Authority in Gdy-nia. It’s made by marketing research and forming of public transport services based on its re-sults. PTA in Gdynia planning services, takes into account not only the needs of existing cus-tomers (passengers), but also the needs of people using private cars. This makes possible to increase quality of PT services. The rule: "right the first time" is the main determinant of Public Transport Authority in Gdynia.


Sign in / Sign up

Export Citation Format

Share Document