scholarly journals Speech etiquette as the main component of the over-professional skills of a higher education institutions’ lecturer

2021 ◽  
Vol 4 (1) ◽  
pp. 18-25
Author(s):  
Olena Vitaliivna Bielikova ◽  
Svitlana Oleksiivna Dytiuk ◽  
Tetiana Vasylivna Krech ◽  
Zoia Adamia

Background: The relevance of the study lies in the need of studying lecturer’s language etiquette, his role in the formation of a professionally oriented personality in terms of improving the system of higher education, in the process of implementing new requirements and standards of education. Purpose: To identify the components of lecturer’s language etiquette, which are important for students of higher education, as well as to identify ways of their formation and development. Materials and Methods: A questionnaire was developed using Google Forms to implement the study. The questionnaire was distributed by e-mail among 70 students from Kharkiv National University of Civil Engineering and Architecture (Kharkiv, Ukraine) and 40 students from Sukhum State University (Tbilisi, Georgia). Results: The survey allowed to find that the main principles of language etiquette of the lecturer are: politeness, tact, kindness, tolerance, friendliness, ability to listen, others. Among the violations of the rules of language etiquette of the lecturer, which are most common, students noted the following: talking in “high tones”, excessive categorical statements, hostility, tactlessness, rudeness, bias, arrogance, others. Conclusions: The most popular in the process of pedagogical communication are the lecturer’s competencies, such as listening skills, managing their emotions and states, interaction with students based on understanding their values and needs, tact, politeness, tolerance, friendliness. Especially important are the skills of building effective speech, establishing and maintaining a communicative balance in the audience, creating an atmosphere of trust, psychological comfort, open and equal cooperation. These skills and abilities become especially relevant in the era of digitalization and the transition to blended learning.

2020 ◽  
Vol 1 (2) ◽  
pp. 115-123
Author(s):  
Yuliia Honcharenko ◽  
Dmytro Ocheretin

The purpose of the article is to study the degree of usability of sites from the point of view of their stakeholders. The usability indicator is responsible for how easy the site's interface is to use, that is, it means how easily the user without special training can interact with the information system of the website. The goal of usability is to have a product that is easy to understand, easy to learn, effective to use, and en-joyable to use. Methodology. The article proposes an approach for assessing the usability of sites of business entities, based on the results of an empirical study in the format of questionnaire, which allows us to take into account the subjective attitude of respondents to the usability of a particular site. When calculating the integral usa-bility indicator, the assessments of the weight of each variant of the answer to the question, the weight of the question within the boundaries of each of the criteria, the weight of each criterion in the final indicator are taken into account. The approbation was carried out on the websites of higher education institutions. Highlighted the most important criteria for the usability of the website of a higher education institution from the point of view of applicants and students as stakeholders who are potential buyers and consumers of educational services: loading speed, convenience, efficiency, relevance, accessibility, interactivity, cross-browser compatibility, lack of forced content, attractive design, satisfaction. To obtain the results, a survey of 1170 stakeholders was conducted in the form of a questionnaire regarding the compliance of the websites of higher education institutions with the usability criteria. Based on the results of scoring and taxonomic analysis, quantitative values of the integral indicator of the usability of the websites of higher education institutions were obtained: NTUU “Igor Sikorsky Kyiv Polytechnic Institute”– 8,01; Taras Shevchenko National University of Kyiv – 6,47; Sumy State University – 7,87; Lviv Polytechnic National University – 7,85; V.N. Karazin Kharkiv National University – 5,32; Interregional Academy of Personnel Management – 7,7; Kharkiv University – 6,97; Academy of Advocacy of Ukraine – 5,62. The obtained quantitative values indicate that, according to Harrington's scale of desirability, the NTUU “Igor Sikorsky Kyiv Polytechnic Institute” site has the highest level of usability, the Sumy State University, Lviv Polytechnic National University, Interregional Academy of Personnel Management, Kharkiv University and Taras Shevchenko National University of Kyiv sites have a sufficient level, the Academy of Advocacy of Ukraine and V.N. Karazin Kharkiv National University sites are at the middle level. Practical implications. The proposed approach can be applied to the site of any business entity, it makes it possible to quantify the level of usability of the site from the point of view of stakeholders and become the basis for making effective management decisions regarding the compliance of the website with the requirements and needs of users. Value/originality. The proposed methodology for assessing the site of higher education institutions makes it possible to assess the degree of convenience of sites, which is a tool for ensuring the quality of online presentation of educational services in the context of limited information transparency of higher education institutions.


Author(s):  
Inga Laizāne

The Latvian language as a foreign language (LATS) is learned both in Latvia and abroad. It can be done in higher education institutions, as well as in different courses and self-directed learning. Outside Latvia, there are many countries and higher education institutions where it is possible to acquire LATS. In some higher education institutions, the Latvian language has been taught since the beginning of the 20th century. The oldest LATS teaching traditions are in North America, Germany, Sweden, Lithuania and Australia. In some universities, such as Stockholm University, Masaryk University, Saint Petersburg State University, etc., academically strong study programs in Baltic Studies were established. Over time, study programs have been closed for various reasons, at most leaving the Latvian language as an optional course. At some universities, the Latvian language course has been discontinued. Although in some higher education institutions outside Latvia LATS could be acquired starting from the beginning of the 20th century, the most significant interest in the Latvian language was after the restoration of independence of the Republic of Latvia. Then many higher education institutions in Europe established Latvian language and culture study programs. This interest was related to the geopolitical situation. People tried to get to know the post-Soviet countries through the language. When Latvia joined the European Union, interest in the Latvian language decreased in Europe. Nowadays, interest in the Latvian language has increased in Asia, especially in China. In Asia, it is possible to acquire the Latvian language in China and Japan. There are established different Latvian language bachelor programs in universities of China while in Japan the Latvian language is taught for somebody interested in Latvian culture and traditions more than in the Latvian language.


Author(s):  
Azizov Solijon Uchmas o’g’li

The quality and content are constantly increasing their relevance in the conditions of modern education. If quality can be understood as means and educational materials which are used in the process, the content is a sign of the diversity of these materials and a factor which takes into account the age, abilities and chances of learners. Taking into account these two important factors, the theoretical and practical bases of combining modern information technologies in improving the quality and content of the system of blended learning at philological higher education institutions of specialized in teaching English are described in detail. In addition, the paths and stages of creating a specific system that runs continuously, combining the effective and reasonable functions of social networking services (SNS) and messengers in consolidating the quality and content indicators of blended learning, are gradually illustrated. Besides that, by combining online educational materials with traditional place-based classroom methods at philological higher education institutions which are specialized in teaching English based on the approach of blended learning, the system of fostering students’ linguistic skills, such as reading, writing, listening, and speaking can be optimized and modernized according to the results of this research in the article.


Author(s):  
Roxana Stefanescu ◽  
◽  
Mariana Iatagan ◽  
Cristian Uta

The management of teaching is connected and could be increased by using a wide range of different methods especially when we refer to Online and Blended learning. In the first part, the paper is aiming at reviewing the literature regarding the concepts and benefits of Online and Blended learning. Based on this considerations, 8 partner universities from 8 countries jointly developed the Project “Modern competences of academic teachers – the key to modern Higher Education Institutions (HEI)” – Acronym MOCAT. The paper underlines the goals and achievements of the MOCAT project that proposes a conceptual process to increase the management performance in teaching. The paper shows in an organized manner the main deficiencies that are altering the teaching competencies of academic teachers and in connection with this, the project offers solutions to improve the methodological competency of the teachers regarding the development and use of modern approaches. The outcomes of the project consist in the development and implementation of a Multicultural Model of an Academic Teacher Competencies and in 10 online courses that represent modern training materials in the field of teaching methodology. In the end are exposed the way the results of the project can be evaluated in time as well as the anticipated effects of the project implementation.


2021 ◽  
Vol 3 (1) ◽  
pp. 17-23
Author(s):  
Tilagavati Subramaniam ◽  
Muthu Alagan Thangavelu

Purposes: This paper presents a conceptual framework for teaching sustainable development courses in an online learning environment in institutions of higher education.  Sustainability development courses are becoming essential in higher education institutions mainly to educate the younger generations who will be part of the community to make it happen. Higher education institutions are experiencing dramatic shift to cater a young generation of prospective students, to integrate technical innovations in teaching practices and to concentrate on increasing concerns about global sustainability issues. There has been little research to promote an innovative learning in the teaching of sustainable development. The goal of this paper was to create a framework for teaching sustainable development in a virtual learning environment (blended learning) due to the lack of a conceptual framework that could direct this implementation. Findings: Hence, the blended learning method is eco-friendly, whereby protects global environmental resources. For hands-on experiences, students will develop projects to make their campus and community more sustainable. In the process, students learn how to analyse sustainability and able to apply online learning knowledge into practice. Implication: The conceptual framework proposed will support all educators in higher education institutions engaged in the promotion of quality online education in this pandemic circumstance to develop an effective online practise that are aligned with the corresponding learning needs, skills and facilities.


2018 ◽  
pp. 1087-1101
Author(s):  
Jennifer L. Penland

This chapter focuses on the changes that have occurred recently in the distance education arena and the impact on higher education institutions focusing on undergraduate and graduate students taking these courses. Data were gathered from 164 individual participants enrolled in education courses at Shepherd University during the spring 2013, fall 2013 and spring 2014 semesters from end of course surveys with ten questions focusing on the following areas: when students learn, why students learn and how students learn. Findings suggested; (1) increased enrollment in distance education courses, (2) courses allow for flexible schedules (3) better communication with instructor and (4) more meaningful learning overall for students.


Author(s):  
Tristen Brenaé Johnson

The purpose of this chapter is to contextualize the challenges that the office of multicultural affairs staff at one state university experienced while moving to virtual learning formats. This study seeks to offer four specific recommendations and best practices for both multicultural affairs offices/centers and higher education institutions, in general, to ensure that students who utilize these virtual format spaces will continue to develop a sense of belonging within the institution. The author historicizes the formation of Black cultural centers and their development into multicultural affairs, tracks the public recognition of the essential importance of these centers and diversity and inclusion programming, and outlines the issues and problems the OMA staff faced in virtually providing a continued and ongoing sense of belonging for diverse students and staff. Higher education institutions can use these recommendations to inform the future of virtual multicultural affairs offices.


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