ROLE OF MOTIVATIONAL FACTORS ON EMPLOYEE RETENTION IN SERVICE SECTORS: A STUDY WITH SPECIAL REFERENCE TO CHENNAI CITY

Aim: The paper aims to measure the role of motivational factors on employee retention practices in service sectors in Chennai city. Data Sources: Primary and Secondary data used for the study. The Primary data sourced from the employees working in service sectors. The employees are contacted in electronic mode and obtained the responses from employees. Sample size & Method: The sample for this study consisted of 600employees drawn based on a simple random sampling method from the service sector. Out of 600 samples, 39 samples were rejected due to inadequate information provided by the employees. Finally, 561 samples were used for analysis. Findings: The study originated that the employees are satisfied with the motivational factors, i.e., compensation and Rewards, Pleasant Work Environment, Leadership styles, Training and Development, and Fringe benefits, offered by the service sectors in Chennai city. In addition, the paper also identified a significant association between motivational factors and employee retention practices in the service sectors. Furthermore, the study concluded that there is no significant difference among the employee's working sectors concerning the average score of motivational factors offered by the service sectors in the study region. The study created a significant association between motivational factors and the personal profile of employees working in the service sector in Chennai city. The study also initiates that there is a significant impact of motivational factors on employee retention in service sectors in the study region.

Download Full-text

The Service Sector in the Economy in Poland and European Union Countries

Olsztyn Economic Journal ◽

10.31648/oej.3146 ◽

2015 ◽

Vol 10 (3) ◽

pp. 191-207

Author(s):

Walentyna Kwiatkowska

Keyword(s):

Service Sector ◽

Value Added ◽

Total Employment ◽

Eu Countries ◽

Gross Value Added ◽

European Union Countries ◽

Service Sectors ◽

Sector Theory ◽

The Eu

The role of the service sector in the economy is increasing in the process of socio-economic development. This tendency has been confirmed and explained by the three-sector theory formulated by A.G.B. Fisher, C. Clark, and J. Fourastie. The main goal of the paper is to show development tendencies in service sectors in Poland and the EU countries and assess them in view of the three-sector theory. The share of the service sector in the total employment and in the total gross value added in the years 2005-2013/2014 will be analysed together with two sub-sectors including market and non-market services. The research shows that the share of the service sector in total employment and total gross value added has been recently increasing in Poland as well as in other EU countries, but there is a gap in this process between Poland and the most developed EU countries. Moreover, in Poland, the role of market services has been recently increasing much faster than the role of non-market services.

Download Full-text

Improving Coastal Children Eco-Literacy in Environmental Learning Through Mangroves Storytelling

Formatif Jurnal Ilmiah Pendidikan MIPA ◽

10.30998/formatif.v9i3.3651 ◽

2019 ◽

Vol 9 (3) ◽

Author(s):

Novi Utami Rosyid ◽

Budiaman Budiaman ◽

Uswatun Hasanah

Keyword(s):

Action Research ◽

Environmental Education ◽

Coastal Communities ◽

Average Score ◽

Environmental Learning ◽

Third Grade Students ◽

Significant Difference ◽

Post Test ◽

Classroom Action Research

<p>The objective of this research was to determine the level of coastal children eco-literacy by using storytelling about the role of mangroves for coastal communities in Serang Regency - Banten. The research methodology was classroom action research (CAR). The implementation of classroom action research was conducted of two cycles. There was cycle I and cycle II, each cycle consisted of two meetings. This research involved third-grade students which consisted of 30 students in SDN Cerocoh, Serang Regency - Banten. The instrument of the research was data collecting technique, the data were observation, tests (pre-test and post-tests), and documentation. The result of this research showed that there was a significant difference in the students’ eco-literacy in pre-test and post-test after learning environmental education with mangrove storytelling. The average score of pre-test was 48.52%, while, after giving treatment in cycle I, the students average score in post-test I was 68.94%. Then, after giving treatment in cycle II, the students’ average score in post-test II was 87.17%. Based on the data the researcher concluded that: 1) there was the improvement coastal student eco-literacy by using mangrove storytelling in teaching environmental education at our environmental thematic subject 2) the students became interested and motivated in learning about mangroves.</p>

Download Full-text

Services value added in exports: a comparative analysis between Brazil and the United Kingdom from 2000 to 2014

10.34019/ufjf/di/2021/00116 ◽

2021 ◽

Author(s):

◽

Joyce Aparecida Guimarães Silva

Keyword(s):

United Kingdom ◽

Comparative Analysis ◽

Service Sector ◽

Value Added ◽

Intermediate Input ◽

The United Kingdom ◽

Service Sectors ◽

Latent Potential ◽

International Services

In the last few years, it is observed a rise in the service sector in countries and an increase in international services transactions has accompanied this expansion. Thus, the main objective of this work is to measure the services value added in exports from Brazil and the United Kingdom, from 2000 to 2014, and do a comparative analysis to identify the role of services systemically. The results indicate a clear difference among the countries analysed with regard to exports in the service sector, while for Brazil the sector can be considered as an intermediate input for exports from the non-service sectors; to the United Kingdom, as final exported product. Also, it is concluded that the service sector has been gaining space and importance for the Brazilian economy, indicating a latent potential of the sector in promoting the country's economic growth and, therefore, cannot be treated as a secondary player by public policies of development.

Download Full-text

Entrepreneurship and Economic Performance in Africa: A Sectoral Analysis with Focus on the Role of Finance, Institutions and Globalization

International Journal of Economics and Finance ◽

10.5539/ijef.v11n1p37 ◽

2018 ◽

Vol 11 (1) ◽

pp. 37 ◽

Cited By ~ 1

Author(s):

John Bosco Nnyanzi ◽

Bruno L. Yawe ◽

John Ddumba-Ssentamu

Keyword(s):

Economic Performance ◽

Service Sector ◽

Policy Recommendations ◽

African Countries ◽

Agriculture Sector ◽

Sectoral Analysis ◽

Service Sectors ◽

Quantitative Impact

The main aim of the paper was to investigate the role of entrepreneurship on economic performance but with focus on sector-wide growth in 12 selected African countries during the period 2006-2016. Overall, the results suggest that while the quantitative impact of entrepreneurship on economic growth is positively significant, there is a differential effect on the sectors. The service sector in particular is associated positively with entrepreneurship whereas there is no evidence in the data that the growth in the manufacturing and agriculture sectors is influenced by entrepreneurship activities. A further analysis that includes interactions in the model supports the conditionality hypothesis that globalization as well as the quality of institutions and financial development matter in the entrepreneurship-growth nexus. In addition, while internet access and government consumption appear beneficial for the manufacturing and service sectors, the role of personal remittances is observed important for the agriculture sector contribution to GDP whereas trade in services matters for each sector but most significantly in the latter sector. In light of the findings policy recommendations are suggested.

Download Full-text

MILLENNIAL PERCEPTION TOWARDS THE PURCHASE DECISIONS OF GREEN PRODUCTS –A DESCRIPTIVE STUDY

International Journal of Research -GRANTHAALAYAH ◽

10.29121/granthaalayah.v9.i6.2021.4008 ◽

2021 ◽

Vol 9 (6) ◽

pp. 149-157

Author(s):

K. Vasuki ◽

SHOBA ◽

Balaji V.

Keyword(s):

Secondary Data ◽

Environmentally Friendly ◽

Primary Data ◽

Purchase Decisions ◽

Green Products ◽

Study Region ◽

Daily Newspapers ◽

Study Results ◽

Significant Difference ◽

Chennai City

The study is executed to assess the millennial perception towards the purchase decisions of green products in Chennai city. The study used both primary and secondary data. The secondary data obtained through research articles, magazines, and daily newspapers. The primary data was gathered from the millennial that are purchasing the green products in Chennai city. The sample size of the study is 591. A simple convenience sampling method was used. The study found that the factors i.e., Environmentally Friendly, Environmental Responsibility, Healthy, Natural products, and environmentally protection, and Social Appeal significantly influenced green products’ purchase decisions among the millennial in the study region. The study also originates that there is significant difference among the age group of concerning the purchase decisions of green products certain aspects like Environmentally friendly, and Healthy. The study results also exhibited that the male and female millennial have similar perception on purchase of green products in the study region.

Download Full-text

PRACTICING THE INTRAPRENEURSHIP: A CASE OF SERVICE-SECTOR FIRMS IN PAKISTAN

IBT Journal of Business Studies ◽

10.46745/ilma.jbs.2011.07.01.01 ◽

2011 ◽

Vol 7 (1) ◽

Author(s):

Bushra Akbar Khan ◽

Keyword(s):

Organizational Performance ◽

Service Sector ◽

Practical Implication ◽

Cost Effective ◽

Employee Motivation ◽

Business World ◽

New Ideas ◽

Service Sectors ◽

The Impact

Purpose-Purpose of this study was to identify the level of existence of intrapreneurship among the service sectors organizations in Pakistan. The study entailed evaluation of awareness among the organizations' members regarding the concept of intrapreneurship, the determinants of intrapreneurship in these organizations and the role of intrapreneurship in determining the profitability of those organizations. Existence and prospects of intrapreneurship among the Pakistani organizations were sought in the backdrop of increasing dynamism in business world that makes for them mandatory to become adaptive to new ideas, approaches and attitudes. Hence, fast and cost-effective innovation has become imperative for organizations that want to maintain their competitive advantage and leadership in the industry. Methodology/Sample- The study sample comprised of 15 large organizations selected randomly from five sectors: banking, telecommunication, insurance, restaurants and healthcare; 2-3 firms randomly selected from each sector. 100 questionnaires were distributed among 6-8 employees from the selected organizations. Return on the questionnaires was 66%. Findings- Results of the study provided an overall view of various service sector organizations' entrepreneurial ability and outlook and explored the impact of intrapreneurship on organizations' overall performance and employee motivation. Practical Implication- The study is believed to be useful in ascertaining adaptability of firms to foster and implement innovativeness in response to their changing external and internal environment and its impact on employee and organizational performance.

Download Full-text

Evaluation of Customer’s Switching Behavior towards Banking Service Providers in Hanoi

Journal of Economics, Finance and Management Studies ◽

10.47191/jefms/v4-i7-21 ◽

2021 ◽

Vol 04 (07) ◽

Author(s):

Le Thi Hai Ha ◽

Keyword(s):

Service Sector ◽

Service Providers ◽

Switching Behavior ◽

Service Firms ◽

Quality Service ◽

Banking Service ◽

Significant Difference ◽

Customer Switching ◽

Service Sectors ◽

Analytical Tools

Service quality and customer switching behavior are among the most important factors that affect service firms’ market share and profitability, yet they remain understudied in Vietnam’s service sectors. This study surveys 343 customers who using service of bank in Hanoi to explore the perceived importance of customer switching behavior in banking service sector. By using seceral statistical analytical tools, i.e. descriptive statistics, Independent T-test and Anova; the study identifies the following: There is, statistically, significant difference in the level of customer’s switching behavior towards banking service providers in Hanoi from these different gender, age, Academic standard and income. Based on the findings, some recommendations are given for banks in Hanoi to improve the quality service and loyalty of customers.

Download Full-text

Trends of FDI and Production in Service Sectors

Foreign Direct Investments ◽

10.4018/978-1-7998-2448-0.ch089 ◽

2020 ◽

pp. 1997-2008

Author(s):

Madhabendra Sinha ◽

Partha Pratim Sengupta

Keyword(s):

Unit Root ◽

Service Sector ◽

Data Series ◽

Fdi Inflows ◽

Central Statistical ◽

Central Statistical Office ◽

Service Sectors ◽

Generalised Method Of Moments ◽

Stochastic Properties

The chapter investigates the role of foreign direct investment (FDI) on performances of Indian services at sector level. Service sector is marked as one of the fastest growing sectors in India, contributing more than 65 percent of GDP. The maximum share of FDI inflows in India is also captured by service sectors. So FDI inflows can have significant impacts on services. We collect quarterly data of components of services from GDP estimates of Central Statistical Office (CSO) and monthly data of sector wise FDI inflows from DIPP over the period January 2009 to March 2016 in India. After matching the data series, we form a balanced panel for four basic service sectors as classified by CSO. The stochastic properties are looked into by carrying out LLC and IPS panel unit root tests. Empirical results from the estimate of Generalised Method of Moments (GMM) suggest that FDI Inflows enhance performances of Indian services.

Download Full-text