scholarly journals A SURVEY STUDY OF SIZE FACTOR IMPACT ON TQM SUCCESS AND SUSTAINABILITY

2020 ◽  
Vol 6 (8) ◽  
pp. 34-47
Author(s):  
Kevin E. Horvathand Herman Tang
Keyword(s):  
Survey Study ◽  
Management Approach ◽  
Size Factor ◽  
Total Quality ◽  
Team Size ◽  
Customer Base ◽  
The Core ◽  
Base Size ◽  
Industry Professionals

Total Quality Management (TQM) is a management approach to long–term success through customer satisfaction. There have been numerous studies devoted to TQM success and failures but relatively few took into account size factors. The objective of this study was to determine if size factors impacted TQM success and sustainability. In this study, the authors looked at three areas where size may impact TQM success: size of an organization, size of customer base, and size of the core TQM team. The authors developed a survey and measured the responses of 101 industry professionals with varying degrees of expertise in TQM to understand if size factors impacted the success and sustainability of TQM. The findings suggest that responses varied widely based on TQM expertise. General trends were evident with responses from select subgroups. The study concluded that size factors play a contributor role but are not root causes to success or failure. This research is unique because it looks at customer base size and core TQM team size to determine if these factors impact TQM implementation and sustainability.

scholarly journals TOTAL QUALITY MANAGEMENT THROUGH LECTURER ASSESSMENT WITH STUDENTS TO IMPROVE GRADUATE QUALITY

2020 ◽  
Vol 2 (1September) ◽  
pp. 227-242 ◽  
Author(s):  
Sutirna Sutirna
Keyword(s):  
Quality Management ◽  
Customer Satisfaction ◽  
Total Quality Management ◽  
Management System ◽  
College Graduates ◽  
Management Approach ◽  
System Quality ◽  
Total Quality ◽  
The University

Total Management System or abbreviated as TQM is a management system quality that is focused on the customer (Customer focused) by involving all levels of employees in making improvements or continuous improvements (in a manner continuously). Total Quality Management or TQM uses strategy, data and effective communication to integrate quality discipline into culture and company activities. In short, Total Quality Management (TQM) is a management approach to achieve long-term success through satisfaction Customer (Customer Satisfaction). Lecturers are the spearhead of a TQM in college with always carry out Tri Dharma College, but keep in mind that customer satisfaction (in this case students) is the main key to the implementation of the tri dharma of the university high, because with the assessment of students we will be able to find out weaknesses what we have done in PBM. With this weakness, the lecturer is obliged to make changes so that TQM is achieved so that our graduates' expectations will be become competitive with overseas college graduates. The results of this study concluded that the assessment of the implementation of the learning process most lecturers have done from the preparation, implementation and evaluation stages states agree that the stages are prepared in advance by the lecturer before carrying out the lecture process.

scholarly journals TQM and HRM: An Integrated Approach to Organizational Success

2021 ◽  
Vol 24 (1) ◽  
pp. 27-41
Author(s):  
Bina Sharma ◽  
M. A. Rahim
Keyword(s):  
Total Quality Management ◽  
Process Management ◽  
Integrated Approach ◽  
Competitive Advantages ◽  
Total Quality ◽  
Top Down ◽  
Statistical Process ◽  
The Core ◽  
The Past

In the past, most managers considered total quality management (TQM) philosophy very different from human resource management (HRM) philosophy because TQM focused on incremental improvements from the bottom up, whereas the HRM functions were based on a top-down approach in the organization’s hierarchy. Their understanding of the word “TQM” not only depended on process management but also on managing the process itself as in statistical process control (SPC). Therefore, the very few managers who did pay attention to quality implemented it on the floor-level of HRM activities where the core functions of the organizations were performed. The emerging thinking of HRM, however, is that TQM complements HRM functions and provides long-term competitive advantages to organizations. Supporting these ideas, this paper reflects on the past, examines the present, and proposes an integrated framework for organizations’ overall success.

scholarly journals Analysis of customer satisfaction using Total Quality Management (TQM) junior high school

2021 ◽  
Vol 1 (1) ◽  
pp. 01-10
Author(s):  
Eka Huswatun ◽  
Idham Kholid
Keyword(s):  
High School ◽  
Quality Management ◽  
Customer Satisfaction ◽  
Total Quality Management ◽  
Junior High School ◽  
Direct Evidence ◽  
Quality Education ◽  
Management Approach ◽  
Total Quality

To develop the potential of students must be supported by quality education. Total Quality Management becomes a management approach centered on quality for long-term success through customer satisfaction. The purpose of this study is to find out how customer satisfaction is assessed from aspects of tangibles (direct evidence), reliability, responsiveness, assurance, and empathy. This research uses mixed methods with the Embedded Concurrent model (unbalanced mixture), applied to students with a sample of 90 students as respondents chosen randomly with 25 items of questions, observations, interviews, documentation. The findings of these study address customers getting satisfaction with the services provided by schools. With responsiveness aspects that are more prominent than other elements.

scholarly journals A Preview of Total Quality Management (TQM) in Public Services

2017 ◽  
pp. 3285
Author(s):  
Avia Enggartyasti ◽  
Rezzy Eko Caraka
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Management System ◽  
Public Services ◽  
Management Approach ◽  
Total Quality ◽  
Public Organisations

Total Management System or Total Quality Management (TQM) is a management system that focuses on the Customer by involving all levels of employees in upgrading or continuous improvement. Total Quality Management used data and effective communication to integrate his discipline into the culture and quality of company activities. In short, Total Quality Management (TQM) is a management approach to achieve long-term success through customer satisfaction. This study had two objectives. The first objective was to examine challenges when implementing TQM in public organisations. The second objective was to argues that TQM brings good implications to public services to enhance service quality. 

Russia’s Development Strategy: Guidelines and Restrictions

2008 ◽  
pp. 119-130 ◽  
Author(s):  
V. Senchagov
Keyword(s):  
Economic Development ◽  
Development Strategy ◽  
Conceptual Basis ◽  
The Core ◽  
Economic Development Strategy ◽  
Socio Economic Development ◽  
Rates Of Growth

The core of Russia’s long-term socio-economic development strategy is represented by its conceptual basis. Having considered debating points about the essence and priority of the strategy, the author analyzes the logic and stages of its development as well as possibilities, restrictions and risks of high GDP rates of growth.

scholarly journals Inflammatory Neuropsychiatric Disorders and COVID-19 Neuroinflammation

2021 ◽  
pp. 1-55
Author(s):  
Siu Wa Tang ◽  
Daiga Helmeste ◽  
Brian Leonard
Keyword(s):  
Immune Responses ◽  
Clinical Management ◽  
Neuronal Damage ◽  
Treatment Resistance ◽  
Neuropsychiatric Disorders ◽  
Acute Stage ◽  
Management Approach ◽  
Neuropsychiatric Diseases ◽  
Anti Inflammatory

Abstract Neuropsychiatric sequalae to COVID-19 infection are beginning to emerge, like previous Spanish influenza and SARS episodes. Streptococcal infection in pediatric patients causing OCD (PANDAS) is another recent example of an infection-based psychiatric disorder. Inflammation associated with neuropsychiatric disorders has been previously reported but there is no standard clinical management approach established. Part of the reason is that it is unclear what factors determine the specific neuronal vulnerability and the efficacy of anti-inflammatory treatment in neuroinflammation. The emerging COVID-19 data suggested that in the acute stage, wide-spread neuronal damage appears to be the result of abnormal and overactive immune responses and cytokine storm is associated with poor prognosis. It is still too early to know if there are long term specific neuronal or brain regional damages associated with COVID-19, resulting in distinct neuropsychiatric disorders. In several major psychiatric disorders where neuroinflammation is present, patients with abnormal inflammatory markers may also experience less than favorable response or treatment resistance when standard treatment is used alone. Evidence regarding the benefits of co-administered anti-inflammatory agents such as COX-2 inhibitor is encouraging in selected patients though may not benefit others. Disease modifying therapies are increasingly being applied to neuropsychiatric diseases characterized by abnormal or hyperreactive immune responses. Adjunct anti-inflammatory treatment may benefit selected patients and is definitely an important component of clinical management in the presence of neuroinflammation.

Adaptive Development of Yellow Toadflax (Linaria vulgaris) Chemical Control Recommendations

2015 ◽  
Vol 8 (3) ◽  
pp. 276-283
Author(s):  
Travis L. Almquist ◽  
Katie L. Wirt ◽  
Jason W. Adams ◽  
Rodney G. Lym
Keyword(s):  
North Dakota ◽  
Development Program ◽  
Control Program ◽  
Management Approach ◽  
Application Timing ◽  
Linaria Vulgaris ◽  
Yellow Toadflax ◽  
Nontarget Species ◽  
Adaptive Development

AbstractYellow toadflax (Linaria vulgaris P. Mill.) infestations in North Dakota increased 300-fold from 1997 to 2011, when the plant was added to the state noxious weed list. Long-term control of other invasive species had included biological control agents, but no effective agents for yellow toadflax had been identified, so a control program using herbicides was needed. The objective was to shift from short-term control with picloram applied in the fall at maximum allowed rates to long-term management with minimal nontarget species impact with an adaptive management approach. Yellow toadflax control was increased from an average of 64% with picloram at 1,120 g ha−1 alone 12 mo after treatment (MAT) to over 90% when applied with diflufenzopyr while the picloram rate was reduced 50%. Yellow toadflax control with aminocyclopyrachlor applied at 140 g ha−1 ranged from 91 to 49% 12 MAT when applied in June or September, respectively. In contrast, yellow toadflax control with picloram plus dicamba plus diflufenzopyr averaged > 90% regardless of application date during the growing season. Land managers now have at least two options for long-term yellow toadflax control with a wide window of application timing. The goal of replacing a single high-use–rate herbicide treatment was met but both picloram and aminocyclopyrachlor can injure many desirable forbs. However, application timing can now be adjusted to have the least impact on nontarget species. The adaptive development program led to a 58% reduction in yellow toadflax infestations in North Dakota by 2014.

Semantic Desktop for the End-UserSemantic Desktop für Anwender

i-com ◽  
2009 ◽  
Vol 8 (3) ◽  
pp. 25-32 ◽  
Author(s):  
Gunnar Aastrand Grimnes ◽  
Benjamin Adrian ◽  
Sven Schwarz ◽  
Heiko Maus ◽  
Kinga Schumacher ◽  
...  
Keyword(s):  
Knowledge Management ◽  
Knowledge Work ◽  
Personal Knowledge ◽  
Term Study ◽  
The Core ◽  
Personal Knowledge Management ◽  
Long Term Study ◽  
Core Components

AbstractThis article describes the Semantic Desktop. We give insights into the core services that aim to improve personal knowledge management on the desktop. We describe these core components of our Semantic Desktop system and give evaluation results. Results of a long-term study reveal effects of using the Semantic Desktop on personal knowledge work.

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