scholarly journals Investigation of Simultaneous Occurrence of Citizenship and Dysfunctional Behaviours within an Educational Context

2021 ◽  
Vol 10 (1) ◽  
pp. 235-245
Author(s):  
MUHAMMAD NAWAZ ◽  
TAYYABA RAFIQUE MAKHDOOM ◽  
AZEEM AKHTER BHATTI
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Qualitative Approach ◽  
Educational Institutions ◽  
Simultaneous Occurrence ◽  
Educational Context ◽  
Business Context ◽  
Justice Perception ◽  
Higher Educational ◽  
Depth Interviews

Student Citizenship and dysfunctional behaviour impact the performance of higher educational institutions. Furthermore, some students can display both behaviours due to various antecedents. There has been some debate on the occurrence of both behaviours from same individuals within a business context. However, this phenomenon has not been investigated within Pakistani higher educational context. The objective of this research is to investigate these behaviours through accounts of students who are experiencing the behaviours withy in Pakistani higher educational context. Qualitative approach was used by conducting semi-structured in-depth interviews to capture in-depth experiences of students related to SCB and SDB The findings of the study suggest that students may exhibit both behaviours simultaneously under same and different stimulus. Furthermore, these behaviours are influenced by rewards and justice perception of the students. Keywords: Citizenship Behaviour, Dysfunctional Behaviour, Phenomenology, Social Exchange Theory, Qualitative.

scholarly journals The impact of transformational leadership and interactional justice on follower performance and organizational commitment in a business context

2021 ◽  
Vol 46 (4) ◽  
pp. 274-283
Author(s):  
Geir Thompson ◽  
Robert Buch ◽  
Per-Magnus Moe Thompson ◽  
Lars Glasø
Keyword(s):  
Transformational Leadership ◽  
Social Exchange ◽  
Structural Equation ◽  
Social Exchange Theory ◽  
Leadership Behavior ◽  
Interactional Justice ◽  
Equation Modeling ◽  
Business Context ◽  
Direct Reports ◽  
The Impact

The relationships between transformational leaders and several follower outcomes have been well investigated, but the mechanism through which these leadership behaviors relate to such outcomes is relatively unexplored. By investigating the mediating role of interactional justice, using structural equation modeling analyses, and data collected from supervisors and direct reports at various organizational levels, the present study provides insight into the psychological processes underlying transformational leadership and its effectiveness on follower outcomes. In line with social exchange theory, the main takeaway from the present study is suggesting that leaders, who display transformational leadership behavior in a manner perceived by followers as respectful, fair, and consistent with moral and ethical standards, may expect greater follower organizational attachment as an appropriate response to interactional justice.

scholarly journals Value co-creation, dynamic capabilities and customer retention in industrial markets

2017 ◽  
Vol 32 (3) ◽  
pp. 409-420 ◽  
Author(s):  
Michael W. Preikschas ◽  
Pablo Cabanelas ◽  
Klaus Rüdiger ◽  
Jesús F. Lampón
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Dynamic Capabilities ◽  
Customer Retention ◽  
Exchange Theory ◽  
Content Type ◽  
Industrial Marketing ◽  
Mobile Crane ◽  
Industrial Markets ◽  
Depth Interviews

Purpose This paper aims to explore how value co-creation processes can influence the generation of dynamic capabilities and the retention of industrial customers. The authors explore this influence with the support of social exchange theory and resource-based view. Design/methodology/approach The methodology applied was qualitative research, based on 29 semi-structured in-depth interviews with owners, managing directors and technical managers with previous experience in co-creation processes. The research was performed in four different European countries and is focused on the mobile crane industry. Findings The findings suggest that co-creation processes promote the generation of dynamic capabilities linked to adaptation, knowledge, innovation and relationship management. In addition, the closer contact with customers and the availability of their expertise favour the development of solutions that better meet their needs, bridging the cognitive gap which often exists between partners. Regarding customer retention, the results show that co-creation processes foster customer predisposition to buy and cross-sell. Originality/value Although value co-creation is a topical subject, research in industrial marketing literature analysing the effects of co-creation processes has been scarce up to now. This paper aims to contribute to the debate by analysing how the co-creation of value can influence the generation of dynamic capabilities in companies and how it affects the retention of industrial customers. Based on social exchange theory and dynamic capabilities, the researchers have been able to address how value is developed and its influence in customer retention proxies.

scholarly journals Experiencias del liderazgo directivo en tiempos de covid-19

2021 ◽  
Vol 2 (4) ◽  
pp. 6228-6245
Author(s):  
Elier Abiud Nieto-Rivas ◽  
Félix Armando Fermín Pérez ◽  
Yoly Marlene Arieta Miranda ◽  
Doris Gerardina Mondragón Silva ◽  
Liliana Atanacio Cuaresmayo ◽  
...  
Keyword(s):  
Emotional Support ◽  
Participant Observation ◽  
Methodological Approach ◽  
Qualitative Approach ◽  
Institutional Commitment ◽  
Educational Institutions ◽  
Remote Work ◽  
Current Context ◽  
Phenomenological Design ◽  
Depth Interviews

El liderazgo es un conjunto de tareas y actividades que realiza el líder de una organización con la finalidad de lograr metas establecidas, desarrollándose en diversos entornos como el social, laboral. En este sentido, el liderazgo de los directivos presenta gran interés en el actual contexto de trabajo remoto ocasionado por el Covid-19. En ese contexto, se plantea esta investigación que tiene como propósito aproximarse a las experiencias vividas por el personal directivo de las instituciones de educación de educación superior. El abordaje metodológico se enmarca dentro del enfoque cualitativo bajo un diseño de fenomenológico hermenéutico, en el que se usaron técnicas de observación participante y entrevistas a profundidad. Entre los principales resultados develados se encontró que el soporte emocional combinado con adecuados procesos de reflexión son elementos relevantes para influir positivamente en las instituciones educativas. Se llega a la conclusión que la dirección efectiva del liderazgo directivo depende en gran medida de la convergencia de las opiniones grupales y a delegación de funciones que conllevan a fortalecer el compromiso institucional.   Leadership is a set of tasks and activities carried out by the leader of an organization in order to achieve established goals, developing in various environments such as social, work. In this sense, the leadership of managers is very interested in the current context of remote work caused by Covid-19. In this context, this research is proposed with the purpose of approaching the experiences lived by the directives of higher education institutions. The methodological approach is framed within the qualitative approach under a hermeneutical phenomenological design, in which participant observation techniques and in-depth interviews were used. Among the main results revealed, it was found that emotional support combined with adequate reflection processes are relevant elements to positively influence educational institutions. It is concluded that the effective direction of directive leadership depends to a great extent on the convergence of group opinions and the delegation of functions that lead to strengthening institutional commitment.

The Impact of Leadership Styles on Employees’ Commitment in Higher Educational Context

2020 ◽  
Vol 1 (2) ◽  
pp. 54-60
Author(s):  
Muhammad Saqib Khan ◽  
Dr. Zahid Yaseen ◽  
Dr. Irfan Ullah Khan
Keyword(s):  
Developing Countries ◽  
Leadership Styles ◽  
Developmental Process ◽  
Faculty Members ◽  
Educational Institutions ◽  
Educational Context ◽  
Statistical Procedures ◽  
Organizational Issues ◽  
Higher Educational ◽  
The Impact

The leadership is an important phenomenon that is widely recognized and researched in the context of educational institutions. However, this role is more critical in higher educational context due to its imperative role in the developmental process in both developed as well as developing countries. The leadership through different traits has been researched to have its significant influence of various individuals and organizational issues. In this connection, this study aimed at investigating the impact of leadership styles on employees’ commitment in higher educational institutions context. From the faculty members, data was gathered and analyzed through statistical procedures to examine research hypothesis emerged from the theoretical framework about the association and impact between employees’ commitment and leadership styles. Results offer valuable information that which style is more effective in determining and inspiring the employees’ commitment. Some recommendations have been offered as emerged from the results of the study.

Negotiating Costs and Benefits Among 2008 Olympic Volunteers: A Social Exchange Perspective

2020 ◽  
Vol 24 (4) ◽  
pp. 499-513
Author(s):  
Yan Wang ◽  
Inge Derom ◽  
Marc Theeboom
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Exchange Theory ◽  
Costs And Benefits ◽  
Financial Investments ◽  
Student Volunteers ◽  
Benefits And Costs ◽  
Depth Interviews ◽  
And Training ◽  
Paralympic Games

Significant financial investments in organizing sport mega-events (SME) and training SME volunteers are frequently justified on the basis that local organizations can benefit from a larger pool of experienced volunteers following the event. By employing social exchange theory as a theoretical framework, this study explores the connection between the SME volunteer experience and subsequent volunteer behavior as a potential return on investment. In-depth interviews have been conducted with 15 Chinese volunteers who participated in the 2008 Beijing Olympic and Paralympic Games. Qualitative data offers a rich, contextualized view to understand the long-lasting impact of previous SME volunteer experiences, including not only the perceptions in terms of benefits and costs but also its influence on subsequent volunteering elsewhere in the postevent period. We identified that volunteers continue to garner benefits from their SME experience, even 8 years after the event, and mainly in the forms of social, career-related, training, Olympic-related, psychological, and extrinsic benefits. The costs perceived from the SME appear to fade away because the direct costs were covered, and the opportunity costs were low for student volunteers. The theoretical explanations of (future) volunteer behavior provided mixed evidence in the scope of three social exchange theory propositions (i.e., rationality, deprivation–satiation, and approval–aggression proposition). Findings provide valuable insights to inform organizers of SME and other activities to pay more attention to the volunteer experience and to optimize volunteer benefits and costs. Additional improvements in volunteer recruitment are important for Beijing, in preparation of hosting the 2022 Winter Olympic and Paralympic Games.

The effect of workers’ justice perception on continuance participation intention in the crowdsourcing market

2019 ◽  
Vol 29 (6) ◽  
pp. 1485-1508 ◽  
Author(s):  
Ying Liu ◽  
Yongmei Liu
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Positive Impact ◽  
Interpersonal Justice ◽  
Content Type ◽  
Informational Justice ◽  
Justice Perception ◽  
The Social ◽  
The Impact ◽  
Practical Implications

Purpose The purpose of this paper is to examine the impact mechanism of workers’ perceived justice, trust and job satisfaction (JS) on their continuance participation intention in the crowdsourcing market. Design/methodology/approach An e-questionnaire was posted as an online task on Zhubajie, and data from 304 valid questionnaires were analyzed using SmartPLS 3 software. Findings Results show that crowdsourcing workers’ distributive and interpersonal justice have a significant impact on their trust in the task requester, while procedural and informational justice significantly affect their trust in intermediary management. Workers’ trust in the task requester and in intermediary management positively affects JS, which ultimately affects their continuance participation intention in the crowdsourcing market. Research limitations/implications Based on the social exchange theory, this study examines the positive impact of workers’ justice perception on their continuance participation intention. It dissects the inherent mechanism of workers’ justice perception about their continuance participation intention using three variables of trust in the task requester, trust in intermediary management and JS. Practical implications Given the positive relationship between workers’ justice perception and continuance participation intention, crowdsourcing intermediary website managers should adopt effective measures to enhance workers’ justice perception to strengthen their continuance participation intention. Originality/value This study explores factors that influence workers’ continuance participation intention and their inherent mechanism in the crowdsourcing market based on justice and social exchange theories. It is an extension of research on continuous participation behavior in the crowdsourcing field.

scholarly journals Out-of-Place Content: How Repetitive, Offensive, and Opinion-Challenging Social Media Posts Shape Users’ Unfriending Strategies in Spain

2021 ◽  
Vol 10 (12) ◽  
pp. 460
Author(s):  
Beatriz Jordá ◽  
Azahara Cañedo ◽  
Márton Bene ◽  
Manuel Goyanes
Keyword(s):  
Social Media ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Exchange Theory ◽  
Future Research ◽  
Individual Values ◽  
Individual Level ◽  
The Individual ◽  
The Relationship ◽  
Depth Interviews

Filtering strategies enable social media users to remove undesired content from their feeds, potentially creating homophilic environments. Although previous studies have addressed the individual-level factors and content features that influence these decisions, few have solely focused on users’ perceptions. Accordingly, this study applies social exchange theory to understand how users socially construct the process of unfriending. Based on 30 in-depth interviews with young Spaniards, we identify a widespread pattern of rejection over repetitive, opinion-challenging, and offensive posts, which we conceptualize as out-of-place content, a type of social media stimulus that hinders substantive online exchanges and challenges users’ understanding of social reality and individual values. This study contributes to current literature on unfriending by suggesting that filtering strategies are implemented gradually when posts overwhelm users’ tolerance threshold. Our findings also suggest that their deployment hinges on the closeness of the relationship between peers and social commitments formed in specific platforms. Future research is needed to assess to what extent the patterns identified in our interviews are present in the overall population.

scholarly journals FINANCING HEIs THROUGH WAQF FUND IN BANGLADESH: ISSUES AND POSSIBILITIES

2020 ◽  
Vol 5 (3) ◽  
pp. 1-15
Author(s):  
Muhammad Nazmul Hoque
Keyword(s):  
Higher Education ◽  
Present Status ◽  
Financial Stability ◽  
Qualitative Approach ◽  
Educational Institutions ◽  
Higher Educational Institutions ◽  
Higher Educational

The aim of the paper is to explicate the narrative of waqf fund for funding higher educational institutions (HEIs) in Bangladesh. nowadays, there is the reason for preventing students to pursue their higher education which is costly matters. This paper highlights some problems in implementing waqf fund for financing HEIs in Bangladesh and offer some Easier way to overcome this condition through the implementation of a waqf fund based HEIs. As a qualitative approach, data were gathered by conducting the interview from directors, academician and scholar those who have expertise on the waqf fund-based financing HEIs in Bangladesh. In addition, a review of Waqf literature is placed to examine the present status of Waqf in Bangladesh. The results show that the position of the waqf fund is essential for contributing to the society of Bangladesh and strengthening its financial stability. Taking into consideration that needs and suitable for the higher educational institutions, some problems, and possible solutions have been discussed for the country in order for a transformation in higher education facilities. At the same time, some prospects have been proposed for the country. Raising funds by collecting Hibah /donation, raising funds by different activities and promoting funds from alumni have been proposed for higher education in Bangladesh. This paper discusses the experience of waqf fund implementation in some Malaysian higher educational institutions. It also contains observations from the experience of several past universities.

scholarly journals Perkembangan dan Interaksi Modal Ekspatriat Berbasis Tourism Area Life Cycle di Ubud

2021 ◽  
pp. 690
Author(s):  
Nararya Narottama ◽  
Natasha Erinda Putri Moniaga
Keyword(s):  
Life Cycle ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Symbolic Capital ◽  
Economic Capital ◽  
Capital Theory ◽  
Local Elites ◽  
Tourism Destinations ◽  
Depth Interviews ◽  
Collection Methods

The expatriates in Ubud have played an important role in the development of Balinese tourism since the early 20th century and their influence continues today. This study aims to examine the development, dynamics and interactions of capitals between expatriates, society and local elites by adapting the Tourism Area Life Cycle (TALC) model, combined with Bourdieu’s capital theory and Homan’s social exchange theory as an analytical tool. This qualitative research uses critical phenomenological analysis based on action research, with data collection methods in the form of participatory observation, in-depth interviews and documentation studies, with research locus in Ubud and its surroundings. This research is intended to assist stakeholders, practitioners and tourism academics in uncovering the development and interaction of expatriate capital that occurs in the realm of Ubud based on the life cycle of tourism destinations. This research reveals that by adapting the TALC model, currently the development of Ubud tourism is at a consolidation stage, and the interaction of capitals (economic capital, cultural capital, symbolic capital and social capital) is becoming tighter and more complex. In all these processes, the symbiosis of mutualism is more dominant, although in some cases there are still practices of marginalization and hegemony which are measured based on ownership of capital. Keywords: expatriate, development, capital, tourism area life cycle

scholarly journals Qualitative Study of Dysfunctional Behaviours (DB) within a Pakistani Higher Educational Context.

2020 ◽  
Vol 9 (4) ◽  
pp. 67-75
Author(s):  
MUHAMMAD NAWAZ BALOCH ◽  
TAYYABA RAFIQUE MAKHDOOM ◽  
NOOR-UN-NISA SHAHANI
Keyword(s):  
Qualitative Study ◽  
Policy Formulation ◽  
Educational Environment ◽  
Qualitative Approach ◽  
Three Dimensions ◽  
Educational Context ◽  
Educational Service ◽  
University Management ◽  
Key Factors ◽  
Higher Educational

The recent development in Pakistani higher educational sector has compelled university management to improve educational service quality. Student dysfunctional behaviours (SDB) is one of the key factors that adversely impacted educational environment. Various researchers have investigated these behaviours in the western context. The objective of this study is to investigate SDB within the Pakistani context. This study used a qualitative approach to develop an in-depth understanding of SDB within Pakistani higher educational context. This current study identified three dimensions of SDB and concluded that understanding of these dimensions will facilitate university management in policy formulation to tackle the issue of SDB. Keywords: Student Dysfunctional Behaviours (SDB), University Management, Qualitative Study.

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