scholarly journals PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN DI SPBU 34-17123 HARAPAN INDAH – BEKASI

2020 ◽  
Vol 16 (1) ◽  
pp. 9
Author(s):  
Delvira Juang Utami ◽  
Vera Ramadhanty ◽  
Fatimah Azzahra
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Service Quality ◽  
Customer Loyalty ◽  
Linear Regression Analysis ◽  
Primary Data ◽  
Communication Model ◽  
Simple Linear Regression ◽  
Processing Application ◽  
Simple Linear Regression Analysis

Business competition in this modern era is so diverse, that business people who provide products and services must be able to make every effort and effort to be able to survive in the business that is being run. Currently for product providers not only provide what products are needed and quality products, but no less important in business is how businesses can provide the best service for their customers. The Stimulus Response (S-R) communication model is a human behavior (response) that can be predicted according to the stimulus to be sent. Regarding this, in this study the stimulus in question is service quality (variable X) and the intended response is customer loyalty (variable Y), this study uses quantitative research methodology. The object of this research is the gas station company 34-17123 Harapan Indah-Bekasi, customers who more than 3 times refuel four-wheeled vehicles as subjects, as well as service quality and customer loyalty as objects. The data obtained are primary data and secondary data. This study used a sample of 308 respondents from a total population count of 1,342 customers. The sampling technique used in this study is non-probability sampling with accidental sampling method. This study uses 5 test instruments using SPSS version 24 (Statistical Package for the Social Science) data processing application, namely validity, reliability, normality test using probability plot (p-plot), Anova (one-way Analysis of variance) test, simple linear regression analysis using partial test and a simple linear regression analysis test was performed. The results of this study are that the quality of service at SPBU 34-17123 Harapan Indah-Bekasi affects customer loyalty by 57.9%, and 42.1% is influenced by other factors. The results of this study have a significant effect on the significance level of 0.05% and the average customer agrees to be loyal to the SPBU 34-17123 Harapan Indah-Bekasi.

scholarly journals PENGARUH PEMBERIAN ZAKAT TERHADAP KESEJAHTERAAN MASYARAKAT DI KECAMATAN MUARA DUA KOTA LHOKSEUMAWE

2019 ◽  
Vol 8 (1) ◽  
pp. 1
Author(s):  
Nina Widyana ◽  
Munardi Munardi
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Linear Regression ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Primary Data ◽  
Analysis Method ◽  
Simple Linear Regression ◽  
Simple Linear Regression Analysis ◽  
Data Analysis Method

This study aims to analyze the effect of Zakat on Community Welfare in Muara Dua Subdistrict, Lhokseumawe City. This study uses primary data. The sample in this study is 28 respondents who are selected using Census sampling technique. The data analysis method used is a simple linear regression analysis and classical assumption tests. The results of the study partially show that Zakat has a positive and significant effect on the community welfare in Muara Dua Subdistrict, Lhokseumawe City.

scholarly journals PENGARUH KECERDASAN INTELEKTUAL TERHADAP KINERJA AKUNTAN PENDIDIK PADA JURUSAN AKUNTANSI FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS HALU OLEO

2016 ◽  
Vol 7 (1) ◽  
pp. 1-13
Author(s):  
Mulyati Akib ◽  
Nur Asni
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Linear Regression Analysis ◽  
Likert Scale ◽  
Analytical Tool ◽  
Primary Data ◽  
Coefficient Of Determination ◽  
Simple Linear Regression ◽  
Simple Linear Regression Analysis ◽  
Ordinal Measurement

This research aimed of presented to examine the effect of intellectual intellegence on the performance of educator accountant. Primary data in this research were obtained from the perseption off all lecturers and 76 generation students majoring 2013/2014 in Departement of Accountancy Economy faculty and Business Halu Oleo University. Preceptions in measured by responses to ques tionnaires that uses ordinal measurement with a 5 point Likert scale. The analytical tool used to test the hypotesis is simple linear regression analysis with the help software IBM Statistical Package for Social Sciencess (SPSS) Statistics Versi 22, with comparing the answers of respondents are students and lecturers.The results of this research indicate that intellectual intellegence significantly effect on the performance of educator accountant. The results of the coefficient of determination for intellectual intellegence in R2 = 0,664 dan 0,748. This number can be used to see the contribution of intellectual intellegence on the performance of educator accountant is 66,4% and 74,8%, while the remaining 33,6% and 25,2% was obtained from the contribution of other factors.

scholarly journals PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA KANTOR POS SINDANGLAYA CIPANAS

2021 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Sirojudin Siroj ◽  
Desti Nurwidiawati ◽  
Asrti Mailani ◽  
Rizki Alyan Syachwaldi ◽  
Agus Irawan ◽  
...  
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Linear Regression Analysis ◽  
Field Research ◽  
Post Office ◽  
Simple Linear Regression ◽  
Significance Level ◽  
Simple Linear Regression Analysis

ABSTRAKTujuan penelitian ini adalah untuk mengetahui pengaruh kualitas pelayanan terhadap kepuasan pelanggan pada kantor pos Sindanglaya. Jenis penelitian ini adalah field research dengan pendekatan kuantitatif. Populasi dalam penelitian ini adalah seluruh pelanggan yang menggunakan jasa pelayanan pengiriman barang di kantor pos Sindanglaya Kecamatan Cipanas, Kabupaten Cianjur. Sampel yang diambil sebanyak 100 responden. Teknik pengumpulan data menggunakan kuesioner. Teknik analisis data menggunakan uji analisis regresi linier sederhana. Hasil penelitian ini menunjukkn bahwa variabel kualitas pelayanan memiliki t hitung yang bernilai positif sebesar 0,5688 dengan taraf signifikansi 0,000 diatas signifikansi 0,05 (0,000 < 0,05). Dengan demikian t hitung t tabel (5,688 > 1,984), maka H0 ditolak dan Ha diterima. Sehingga dapat dinyatakan bahwa Kualitas Pelayanan memiliki pengaruh signifikan terhadap Kepuasan Pelanggan pada PT. Pos Sindanglaya. Adapun persamaan analisis regresi linier sederhananya yaitu: Ŷ = 9,118 + 0,139X. ABSTRACTThe purpose of this study was to determine the effect of service quality on customer satisfaction at the Sindanglaya post office. This type of research is field research with a quantitative approach. The population of this study were all customers of the Sindanglaya Post Office. The data collection technique used a questionnaire. The data analysis technique used simple linear regression analysis. The population in this study were all customers who used the delivery service at the Sindanglaya post office. Samples taken were 100 respondents. The results of this study indicate that the service quality variable has a positive t count of 0.5688 with a significance level of 0.000 above the significance of 0.05 (0.000 <0.05). Thus t count t table (5.688> 1.984), then H0 is rejected and Ha is accepted. So it can be stated that Service Quality has a significant influence on Customer Satisfaction at PT. POS. Sindanglaya. Simple linear regression analysis Ŷ = 9,118 + 0,139X.

scholarly journals Analysis of The Effect of Promotion on the Sales of General Insurance Services at PT. Wahana Tata Insurance

2021 ◽  
pp. 20-24
Author(s):  
Hero Wirasmara Kusuma
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Regression Coefficient ◽  
Linear Regression Analysis ◽  
Significance Test ◽  
Primary Data ◽  
Simple Linear Regression ◽  
Simple Linear Regression Analysis ◽  
Study Results ◽  
The Relationship

This study aims 1) to determine the implementation of promotions carried out by PT. Wahana Tata Insurance, 2) to determine the relationship between promotions and company sales, 30 to find out how much the contribution of promotional costs affects sales results, and 4) how big the role or influence caused by the implementation of promotions to increase sales volume. This study uses primary data from company reports and direct observations of the company's operational activities. The study used a simple linear regression analysis and the regression coefficient significance test. The study results indicate that from the calculation of correlation analysis, the correlation coefficient is positive at 0.87, which means that the relationship between promotional costs and company sales results is very strong and positive. The calculation of the determinant coefficient analysis shows that promotional activities' contribution to the company's sales results is 75.69%, which means that the contribution of promotional costs is very significant to the company's sales results. From the correlation significance test, the t value is 3.057, greater than the t-table of 2.353, which means that the relationship between the promotion costs and sales results is strong and significant. And from the calculation of the simple linear regression analysis and the regression coefficient signification test, it is known that the t-count is 3.022, when compared to the t-table is 2.353. This is concluded that t-count is greater than t-table, which means that there is a strong and significant influence between promotion costs and sales results.

scholarly journals Pengaruh Kualitas Pelayanan terhadap Loyalitas Pelanggan dengan Kepuasan Pelanggan Sebagai Variabel Medisi di Prime Plaza Suites, Bali

2020 ◽  
Vol 9 (2) ◽  
pp. 45-53
Author(s):  
I Ketut Surata ◽  
I Gusti Agung Febrianto ◽  
Anak Agung Istri Manik Mahayani
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Data Collection ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Customer Loyalty ◽  
Significant Relationship ◽  
Linear Regression Analysis ◽  
Study Data ◽  
Simple Linear Regression

The aims of this study were to (1) analyze the influence of service quality to customer loyalty, (2) analyze the influence of service quality to customer satisfaction, (3) analyze the influence of customer satisfaction to customer loyalty, and (4) analyze the influence of service quality to customer loyalty with customer satisfaction as mediating variabel in Prime Plaza Suites Sanur – Bali. This study used questionnaires as the data collection techniques which were distributed to 100 guests who have stayed at Prime Plaza Suites Sanur – Bali as the respondents of this study. Data were analyzed quantitatively using classic assumption testing, simple linear regression analysis, t-test, path analysis and analysis of determination. The result of this study indicated (1) service quality has a positive and significant effect on customer loyalty (? = 0,257; t-value = 2,638; p < 0,05), (2) service quality has a positive and significant effect on customer satisfaction (? = 0,964; t-value = 30,814; p < 0,05), (3) customer satisfaction has a positive and significant effect on customer loyalty (? = 0,252; t-value = 2,617; p < 0,05) and (4) customer satisfaction has a partial mediating on the positive and significant relationship between service quality on customer loyalty ? = 0,961; t-value = 29,552; p < 0,05).

The Contribution of Sexual Identity Towards the Students’ Perception of Lesbian, Gay, Bisexual, and Transgender

10.32698/0642 ◽  
2019 ◽  
Vol 2 (2) ◽  
pp. 120
Author(s):  
Wiwi Delfita ◽  
Neviyarni S. ◽  
Riska Ahmad
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Sexual Identity ◽  
Student Perceptions ◽  
Undergraduate Students ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Simple Linear Regression ◽  
Simple Linear Regression Analysis ◽  
Bisexual And Transgender

Some students perceive lesbian, gay, bisexual, and transgender (LGBT) positively, even though LGBT is a sexual deviation that is not appropriate with values and norms. There are several factors that influence an individual's perception of LGBT, including sexual identity. This study aims at looking at the contribution of sexual identity to student perceptions about LGBT. This research used a quantitative approach with a descriptive method and a simple linear regression analysis. The sample of this research was 385 taken from 15.752 undergraduate students of Universitas Negeri Padang which the sample was drawn by using the Slovin formula and continued with a Proportional Random Sampling technique. The instrument used was the Guttman model's sexual identity scale and the scale of students' perceptions of the LGBT Likert model. After analyzing the data with the descriptive technique and the simple linear regression analysis, the results showed that sexual identity significantly contributed to the students' perceptions of LGBT. This research has implications as a basis for counselors to help students avoid sexual identity mismatches and prevent the emergence of positive perceptions of LGBT.

scholarly journals Trends in the Retinal Nerve Fiber Layer Thickness Changes with Different Degrees of Visual Field Defects

2020 ◽  
Vol 2020 ◽  
pp. 1-6
Author(s):  
Wenhui Geng ◽  
Dabo Wang ◽  
Jing Han
Keyword(s):  
Regression Analysis ◽  
Visual Field ◽  
Linear Regression ◽  
Nerve Fiber ◽  
Retinal Nerve Fiber Layer ◽  
Linear Regression Analysis ◽  
Simple Linear Regression ◽  
Fiber Layer ◽  
Simple Linear Regression Analysis ◽  
Rnfl Thickness

Purpose. To explore the disease progression of primary open-angle glaucoma (POAG) in individuals with different degrees of VF defects by analyzing the trends in retinal nerve fiber layer (RNFL) changes at each stage. Methods. A total of 39 patients (77 eyes) were divided into three groups based on the severity of glaucomatous visual field (VF) loss: the first group included patients with mild baseline VF defects (mild group; n = 21 eyes). The second group included patients with moderate VF defects (moderate group; n = 18 eyes). The third group included patients with severe baseline VF defects (severe group; n = 38 eyes). For all patients, slit-lamp biomicroscopy of the anterior and posterior segments and detailed fundus and optic disc inspections were performed, the intraocular pressure (IOP) was measured by Goldman tonometry, best-corrected visual acuity (BCVA) was measured, the RNFL thickness was measured by OCT, and the VF was assessed by the Octopus perimeter. All the groups were followed up postoperatively for 18 months. Results. The mean RNFL thickness was recorded for all the visits. Using simple linear regression analysis, we found that the R2 values of the three groups were 0.988, 0.982, and 0.814, respectively, and the slopes of mean RNFL thickness changes for mild, moderate, and severe baseline VF defects were −0.088, −0.082, and −0.015, respectively. Moreover, we used simple linear regression analysis to explore whether and how the speed of RNFL thinning differs across groups. The R2 values of the three groups were 0.982, 0.978, and 0.805, respectively, and the slopes for mild, moderate, and severe baseline VF defects were 0.089, 0.085, and 0.017, respectively. Conclusion. The rate of RNFL thinning is linear; RNFL thinning is the fastest in individuals with mild baseline VF defects, followed by those with moderate baseline VF defects. In individuals with severe VF defects, changes in the RNFL thickness do not appropriately reflect the progression of the disease. The clinical trial is registered with ChiCTR2000028975.

scholarly journals IMPLANTS AND INJECTIONS ARE FAVORITE CONTRACEPTION TOOLS IN SUMATERA SELATAN

2019 ◽  
Vol 5 (3) ◽  
pp. 147-150
Author(s):  
Mukni Mukni
Keyword(s):  
Regression Analysis ◽  
Family Planning ◽  
Linear Regression ◽  
Linear Regression Analysis ◽  
Simple Linear Regression ◽  
Contraceptive Methods ◽  
Poverty Level ◽  
Short Term ◽  
Simple Linear Regression Analysis

Background: The choice of contraception by family planning acceptors greatly determines the success rate of the family planning program, because not all contraceptives are suitable for someone. This study aims to determine what types of contraceptives chosen by family planning acceptors and whether there is a relationship between the selection of contraceptives there is a relationship with the poverty level in the District / City in South Sumatra in 2015, 2016 and 2017. The source of data obtained from the Provincial BPS South Sumatra. Methodology: This study uses a descriptive approach with a simple linear regression analysis method. Results: The results of the analysis were grouped into two, first long-term contraception method KB IUD, MOW, MOP and implants, both short-term contraceptive methods namely injection KB, pill and condom from 17 regencies / cities in South Sumatra. Conclusion: contraception devices that are mostly chosen by long-term contraceptive methods are implants (10000-35000) or 10-20 times larger than other contraceptives. Short-term contraceptive methods are injections, (7700 - 76000) or 5-7 times greater than other contraceptives. From the simple linear regression analysis it turns out that the relationship of long-term contraceptive selection by acceptors with the poverty level is R² = 0.7382 and the short-term method R² = 0.9223. District / City Governments in South Sumatra should provide alokon (contraceptive devices and drugs) in accordance with the type and amount in the field to be on target

scholarly journals The Effect of Exchange Value on the Stock Index Listed in Indonesia Stock Exchange during Covid-19 Pandemic

2021 ◽  
Vol 2 (1) ◽  
pp. 6-14
Author(s):  
Zahra Zhafira ◽  
Einde Evana ◽  
Ratna Septiyanti
Keyword(s):  
Regression Analysis ◽  
Exchange Rate ◽  
Linear Regression ◽  
Exchange Rates ◽  
Stock Exchange ◽  
Linear Regression Analysis ◽  
Stock Index ◽  
Simple Linear Regression ◽  
Simple Linear Regression Analysis ◽  
Stock Indices

This study aims to examine the effect of exchange rates on the stock index during the Covid-19 pandemic. This research was conducted using secondary data. The population in this study were all stock indices listed on the Indonesia Stock Exchange with a sample size of 89 and a total stock index of 34. The study period was 4 months, 17 January 2020 to 20 May 2020. The sample data collection of this study used the purposive method. Sampling with world economic conditions and Indonesia which are weakening due to the Covid-19 pandemic and based on the phenomenon that the exchange rate is experiencing a continuous movement even every year the exchange rate depreciates IDR against the US Dollar. One of the causes of the high fluctuation of the rupiah exchange rate against the dollar came from economic factors such as inflation, the interest rate on Bank Indonesia certificates during the Covid-19 pandemic. This study uses a simple linear regression analysis method using SPSS V.26. The results of simple linear regression analysis show that exchange rates have a negative and significant effect on all stock indices listed on the Indonesia Stock Exchange, these results have similarities or differences with the results of research in other emerging market countries.

Sign in / Sign up

Export Citation Format

Share Document