scholarly journals O sofrimento psíquico e a saúde do trabalhador bancário

2019 ◽  
Vol 80 (18) ◽  
Author(s):  
Julia Gomes Fernandes Costa de Santanna ◽  
Soraya Maria de Medeiros ◽  
Rejane Maria Paiva de Menezes ◽  
Raphael Raniere de Oliveira Costa ◽  
Marília Souto de Araújo

Trata-se de um ensaio teórico reflexivo que objetivou analisar o contexto do sofrimento psíquico em trabalhadoresbancários em suas dimensões: imediata, específica, geral e metacontextual. Seguindo a perspectiva contextualproposta pelo referencial teórico de Hinds, Chaves e Cypress, (1992), os resultados foram estruturados em quatrocategorias: o sofrimento psíquico; as mudanças estruturais no setor bancário; as políticas de vigilância à saúdedo trabalhador; o capitalismo contemporâneo e a psicomanipulação do indivíduo. O sofrimento psíquico nostrabalhadores bancários, em associação ao contexto laboral, configura-se como um problema crescente e preocupanteno que tange atenção à saúde do trabalhador. No âmbito da atividade bancária, com isso, faz-se necessário analisare compreender o fenômeno de tal sofrimento em profundidade e os contextos nos quais se inserem. Torna-se desuma importância para a efetivação de avanços no modelo de Vigilância em Saúde do Trabalhador e no SistemaÚnico de Saúde.Palavras-chave: Sofrimento Psíquico; Ambiente de Trabalho; Saúde do Trabalhador. ABSTRACTIt is a reflective theoretical essay that aimed to analyze the context of psychological distress in bankingemployees in its dimensions: immediate, specific, general and metacontextual. Following the proposal contextualperspective on the theoretical framework of Hinds, Chaves and Cypress (1992), the results were structured intofour categories: mental suffering; structural changes in the banking sector; worker health surveillance policies;contemporary capitalism and the individual psychic manipulation. The psychological distress on bank workers,in association with the labor context is configured as a growing and serious problem regarding attention toworkers’ health. Within the banking, therefore, it is necessary to analyze and understand the phenomenon of suchsuffering in depth and the contexts in which they operate becomes of paramount importance for the realizationof advances in surveillance model in Occupational Health and the National Health System.Keywords: Psychological Distress; Work Environment; Worker Health.

Author(s):  
Kristina Eliasson ◽  
Peter Palm ◽  
Catarina Nordander ◽  
Gunilla Dahlgren ◽  
Charlotte Lewis ◽  
...  

The objective of this study protocol is to describe the development of a process model for occupational health surveillance for workers exposed to hand-intensive work (the HIW-model), and to describe the studies that will explore the model. The studies are designed to: (1) explore stakeholders’ experiences of the model, and (2) explore if, and how, the model affects actions for reduction of exposure to hand-intensive work. The study protocol presents a research project that is described as two studies. The first study will explore company representatives’ and ergonomists’ experiences of the execution of the HIW-model and its various components concerning feasibility and values. Semi-structured interviews will constitute the data source. The second study will explore whether the execution of the HIW-model leads to work environmental changes, such as actions for reduction of exposure to hand-intensive work, and whether these potential actions are based on the ergonomist’s feedback of the exposure assessment and the medical health checks. A mixed method approach will be applied, in which the data sources will be comprised of semi-structured interviews, questionnaires, and documents. The project is expected to generate knowledge regarding the values of the HIW-model. The project is anticipated to shed light on factors that facilitate or impede execution of the model from the different stakeholders’ perspectives; the employer’s as having the legal responsibility for the work environment, and the occupational health service consultants’, being the work environment experts supporting the employers.


1988 ◽  
Vol 18 (4) ◽  
pp. 675-689 ◽  
Author(s):  
Björn Gustavsen

Concepts such as alienation, dissatisfaction, and stress have been in use for several decades to indicate a major field of problems in working life, pertaining to the psychosocial aspects of work. In spite of the fairly broad recognition of the problems, it has proved difficult to create an effective strategy for work reform. The purpose of this article is to indicate some reasons for this difficulty and to attempt to deal with psychosocial issues that emerged as part of the Scandinavian work environment reforms of the 1970s. Although these reforms were only partly successful, they verified the point that efforts should not be limited to the semi-private sphere of the individual enterprise only, but must encompass legislation and other general parameters that arise from larger societal processes. The legislation, however, cannot be of the conventional kind. While it is necessary to bring the regulatory parameters of society to bear on such issues as the organization of work, innovations within the field of legislation are also needed.


2021 ◽  
pp. 216507992110169
Author(s):  
Athena K. Ramos ◽  
Marcela Carvajal-Suarez ◽  
Natalia Trinidad ◽  
Sophia A. Quintero ◽  
Diana Molina ◽  
...  

Background: Meatpacking is dirty, dangerous, and demanding work. In the United States, the industry predominately employs people from racial/ethnic minority backgrounds and immigrants, with 45% of the workforce identifying as Hispanic/Latino. Little is known about how the work environment affects worker engagement in health-promoting activities; however, occupational health professionals are uniquely positioned to advance worker health, safety, and general well-being. Methods: Hispanic/Latino meatpacking workers with work-related musculoskeletal pain and active health concerns were recruited to participate in a study to explore health, health behaviors, and the work environment. Five focus groups ( N = 28) were conducted in Nebraska between March 2019 and February 2020. Thematic analysis using the Health Belief Model constructs was used to explain workers’ health behaviors including utilization of occupational health services at their workplace. Findings: Workers believed that there was little they could do to prevent and treat health problems. They understood the perceived threat of health problems and the benefits of self-care, but the perceived barriers often outweighed the benefits. The workplace had few prompts to motivate or incentivize self-care both in and outside of work. In addition, workers did not trust the occupational health office and saw few benefits to accessing services. Together, these conditions resulted in low self-efficacy and limited engagement in health-promoting behaviors. Conclusion/Application to practice: Occupational health professionals should promote Total Worker Health and foster trust by providing culturally, linguistically, and literacy appropriate services and by identifying opportunities and reducing barriers for workers to engage in activities to promote their health, safety, and well-being.


2021 ◽  
Vol 12 ◽  
Author(s):  
Carlos Ruiz-Frutos ◽  
Mónica Ortega-Moreno ◽  
Guillermo Soriano-Tarín ◽  
Macarena Romero-Martín ◽  
Regina Allande-Cussó ◽  
...  

The impact of the coronavirus disease 2019 (COVID-19) pandemic on the mental health of hospital health professionals has been widely described, but few studies have focused on occupational health professionals. Therefore, the objective of this study was to assess psychological distress (PD) of occupational health workers and its relationship with their work engagement (WE) and work environment characteristics. A cross-sectional survey was conducted. A sample of 499 nurses and physicians participated in the study. Variables included demographic data, work environment characteristics, work engagement Utrecht Work Engagement Scale (UWES-9) and psychological distress General Health Questionnaire (GHQ-12). The Chi-square Automatic Interaction Detection method was performed for data analysis. Data collection took place via the internet between April 23 and June 24, 2020. A total of 65.53% of the participants had PD, and the total mean score of the UWES-9 scale was 34.80 (SD = 10.69). Workload, conflicts, stressful situations, and less job satisfaction were significantly related to a higher percentage of PD (p < 0.05). Participants with low engagement showed higher levels of PD (76.7%; p < 0.001). The dedication was revealed as the most significant dimension. Interventions aimed at promoting resilience and coping strategies are suggested. WE should be fostered as a preventive measure against PD among occupational health workers. By protecting workers, occupational health departments have a shared responsibility with public health in containing the pandemic. Therefore, it is essential to prevent the psychological impact that this responsibility may have on occupational health workers by implementing prevention measures.


2014 ◽  
Vol 5 (2) ◽  
pp. 7-25
Author(s):  
Martin Boďa ◽  
Emília Zimková

The paper investigates into the efficiency of the Slovak banking industry over the years 2000–2011 through the prism of the profit approach to the perception of efficiency of commercial banks. More precisely, the aim of the paper is to benchmark individual commercial banks with respect to their efficiency status under the profit definition of efficiency. Nonetheless, massive structural changes that took place in the Slovak economy also affected significantly the development of the Slovak banking sector and gave rise to shifts in its production function. In order to include these qualitative changes into consideration, the entire period of 12 years was – on economic grounds – divided into three consecutive non-overlapping sub-periods (2000–2003, 2004–2008, 2009–2011) during which the production function may be viewed stable and free of qualitative alterations. A panel of 11 organizational units (i.e. commercial banks) of the Slovak banking sector was identified, and under the assumption of the production function being constant and shiftless in the three sub-periods the data on them were pooled together for each of the three sub-periods. In evaluating their technical efficiency in the individual three sub-periods, a non-parametric method of evaluation is employed based on the slack-based measure (SBM) model of data envelopment analysis. During the period of 12 years examined, Slovenská sporiteľňa maintained a comparatively high SBM technical efficiency and other Slovak banks were subject to positive or negative changes in their comparative efficiency profile. The paper further demonstrates how this information can be used outside the academic sphere with an accent laid upon the stockholders and the management of the commercial banks under investigation.


2019 ◽  
Vol 118 (7) ◽  
pp. 101-110
Author(s):  
Ms.U.Sakthi Veeralakshmi ◽  
Dr.G. Venkatesan

This research aims at measuring the service quality in public and private banking sector and identifying its relationship to customer satisfaction and behavioral intention. The study was conducted among 500 bank customers by using revised SERVQUAL instrument with 26 items. Behavioral intention of the customers was measured by using the behavioral intention battery. The researcher has used a seven point likert scaling to measure the expected and perceived service quality (performance) and the behavioral intention of the customer. The instrument was selected as the most reliable device to measure the difference-score conceptualization. It is used to evaluate service gap between expectation and perception of service quality. Modifications are made on the SERVQUAL instrument to make it specific to the Banking sector. Questions were added to the instrument like Seating space for waiting (Tangibility), Parking space in the Bank (Tangibility), Variety of products / schemes available (Tangibility), Banks sincere steps to handling Grievances of the customers (Responsiveness). The findings of the study revealed that the customer’s perception (performance) is lower than expectation of the service quality rendered by banks. Responsiveness and Assurance SQ dimensions were the most important dimensions in service quality scored less SQ gap. The study concluded that the individual service quality dimensions have a positive impact on Overall Satisfaction.


Entropy ◽  
2021 ◽  
Vol 23 (3) ◽  
pp. 290
Author(s):  
Maxim Pyzh ◽  
Kevin Keiler ◽  
Simeon I. Mistakidis ◽  
Peter Schmelcher

We address the interplay of few lattice trapped bosons interacting with an impurity atom in a box potential. For the ground state, a classification is performed based on the fidelity allowing to quantify the susceptibility of the composite system to structural changes due to the intercomponent coupling. We analyze the overall response at the many-body level and contrast it to the single-particle level. By inspecting different entropy measures we capture the degree of entanglement and intraspecies correlations for a wide range of intra- and intercomponent interactions and lattice depths. We also spatially resolve the imprint of the entanglement on the one- and two-body density distributions showcasing that it accelerates the phase separation process or acts against spatial localization for repulsive and attractive intercomponent interactions, respectively. The many-body effects on the tunneling dynamics of the individual components, resulting from their counterflow, are also discussed. The tunneling period of the impurity is very sensitive to the value of the impurity-medium coupling due to its effective dressing by the few-body medium. Our work provides implications for engineering localized structures in correlated impurity settings using species selective optical potentials.


AAOHN Journal ◽  
1987 ◽  
Vol 35 (10) ◽  
pp. 454-455
Author(s):  
Catherine Yuan ◽  
Jin Yu

Nurses from occupational health care settings around the world, interpreting the theme “Communication, Health Care, and the Community,” presented papers at the First International Conference on Occupational Health Nursing in Edinburgh, Scotland in October, 1986. In keeping with AAOHN's commitment to an international perspective, this article is Part II of a five part series of articles that will be printed in the AAOHN JOURNAL. Next month, Part III of the series will feature, “Occupational Health Nursing World Wide.”


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