scholarly journals UKRAINIAN ADAPTATION OF THE QUESTIONNAIRE OF LEVEL AND STRUCTURE OF EMOTIONAL INTELLIGENCE FOR THE PSYCHOLOGICAL SELECTION OF POLICEMEN

2019 ◽  
Vol 23 (3) ◽  
pp. 9-25
Author(s):  
Vadym Barko ◽  
◽  
Volodymyr Ostapovich ◽  
Petro Oleshko ◽  
◽  
...  
Keyword(s):  
Emotional Intelligence ◽  
Selection Of

Pola Bimbingan Orang Tua Asuh dalam Menumbuhkan Kecerdasan Emosional Remaja

2019 ◽  
Vol 7 (3) ◽  
pp. 311-330
Author(s):  
Iva Faridha Azahro ◽  
Nanih Machendrawaty ◽  
Hajir Tajiri
Keyword(s):  
Emotional Intelligence ◽  
Foster Care ◽  
Research Method ◽  
Foster Parents ◽  
Data Gathering ◽  
Qualitative Approach ◽  
Research Results ◽  
Descriptive Research ◽  
Selection Of

Tujuan dari peneliti ini yaitu untuk mengetahui (1) karakteristik kecerdasan emosional remaja di RPSAA Ciumbuleuit Bandung; (2) pola bimbingan orang tua asuh dalam menumbuhkan kecerdasan emosional remaja di RPSAA Ciumbuleuit Bandung; (3) hasil pola bimbingan orang tua asuh dalam menumbuhkan kecerdasan emosional remaja di RPSAA Ciumbuleuit Bandung. Penelitian ini menggunakan pendekatan kualitatif dengan metode penelitian deskriptif, pemilihan subjek dan informan dengan cara acak dan teknik pengumpulan datanya melalui observasi, dokumentasi dan wawancara terhadap enam orang anak asuh dan tiga orang tua asuh. Hasil penelitian yang diperoleh peneliti menyimpulkan bahwa anak sebelum memperoleh pengasuhan dari orang tua asuh di RPSAA memiliki karakteristik kecerdasan emosional rendah. Pola pengasuhan yang diterapkan di RPSAA kepada anak asuh adalah pola asuh demokratis. Sedangkan hasil pengasuhan dalam menumbuhkan kecerdasan emosional remaja di RPSAA Ciumbuleuit Bandung menyimpulkan bahwa anak asuh usia remaja telah memiliki kecerdasan emosional yang cukup baik, yaitu terlihat dari bagaimana cara mereka mampu mengendalikan segala perasaan yang pada dirinya, meskipun ada remaja yang belum sepenuhnya memenuhi aspek kecerdasan emosional.   The goal of these researchers is to figure out (1) characteristics of the emotional intelligence of teenagers in RPSAA Ciumbuleuit Bandung; (2) foster parents guidance pattern in fostering emotional intelligence RPSAA Ciumbuleuit Bandung in adolescents; (3) results foster parents guidance pattern in fostering emotional intelligence RPSAA Ciumbuleuit Bandung in teens. This research used the qualitative approach with descriptive research method, the selection of subjects and informants by means of random and data gathering techniques through observation, interview and documentation against six people and three foster care parents foster care. The research results obtained by researchers concluded that child before obtaining care of foster parents in RPSAA has the characteristic of low emotional intelligence. Parenting patterns are applied in the RPSAA to foster care parenting is democratic. While parenting results in fostering emotional intelligence RPSAA Ciumbuleuit Bandung teenager in concluding that foster care teens have had a pretty good emotional intelligence, that is visible from how they are able to control all the feelings on him, even though there are teenagers who do not yet fully meet aspects of emotional intelligence.

The relationship between customer orientation, emotional labour and job burnout

2017 ◽  
Vol 8 (2) ◽  
pp. 54-76 ◽  
Author(s):  
Xue Wu ◽  
An-Jin Shie
Keyword(s):  
Emotional Intelligence ◽  
Hospitality Industry ◽  
Hospitality Management ◽  
Job Burnout ◽  
Three Dimensions ◽  
Frontline Employees ◽  
Content Type ◽  
Emotional Labour ◽  
The Relationship ◽  
Selection Of

Purpose Drawing on the conservation of resources theory, this study aims to apply the emotional labour concept to illustrate about the relationship between customer orientation (CO) and job burnout, further demonstrating how the relationship is established in the hospitality industry. This study intends to find that emotional intelligence moderates the relationship between CO and emotional labour. Design/methodology/approach The study uses descriptive statistical analysis and reliability analysis. Then, the study uses confirmatory factor analyses to ensure the model fit and discriminant validity of the measures. Finally, the hypothesised relationship model is tested and analysed via regression analysis. Findings The study finds three dimensions of emotional labour all partially mediated the relationship between CO and job burnout. Meanwhile, the study finds that emotional intelligence would moderate the relationship between CO and three dimensions of emotional labour. Research limitations/implications First, the respondents in this study come from five-star hotels in Beijing, China. As the results of this study are based on a sample of Chinese five-star hotel employees, the selection of a single service setting and a single country may raise concerns for the issue of generalisability. Thus, the findings of this study may not generalise to other hospitality contexts, other cultures or other times; research in other settings, geographical areas or times might yield different results. Practical implications High employee job burnout is a thorny problem in the hospitality industry, so it is a great challenge for hospitality management to solve high employee job burnout. As a personality resource, CO will decrease job burnout. Emotional labour is a common issue in hospitality. The study intends to explore the lived experiences of the frontline employees in hospitality industry to explain the role of CO directives on employee job burnout in an emotional labour perspective. The results give suggestions for the hospitality management. Social implications After reviewing of relevant literature, two research gaps are found. First, despite the amount of research showing a negative relationship between CO and job burnout, remarkably little is known about how these relationships are established. Second, a more important gap lies in overlooking the emotional nature of hospitality service work. The results of the study can fill the theoretical gap. Originality/value First, the recruitment and selection of frontline employees should incorporate an assessment of the level of CO. Second, hospitality management should teach and train the employees about the proper control of emotional labour. Third, the recruitment and selection of frontline employees should incorporate an assessment of the level of emotional intelligence; meanwhile, it is necessary to strengthen the emotional intelligence training.

scholarly journals An emotional intelligence model of entrepreneurial coping strategies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Saurav Pathak ◽  
Sonia Goltz
Keyword(s):  
Emotional Intelligence ◽  
Coping Strategies ◽  
Conceptual Model ◽  
Future Research ◽  
Stressful Situation ◽  
Actual Process ◽  
Coping With Stress ◽  
Content Type ◽  
Selection Of

PurposeThe purpose of this article is to recognize emotional intelligence (EI) as a specific emotional competency possessed by entrepreneurs that facilitates their coping with stressors that arise in their day-to-day work. Highlighting the problem-focused and emotion-focused coping strategies employed by entrepreneurs, the paper establishes that EI in entrepreneurs enables the onset of acceptance of the existence of a stressful situation and that of optimism that a stressful situation can be solved.Design/methodology/approachThe paper reviews literature on the topics related to links between EI, entrepreneurial behaviors and entrepreneurial coping. Subsequently, acceptance-avoidance motivation theory is used to posit that entrepreneurs' EI serves as an antecedent that (1) guides the selection of their coping strategies through onset of optimism and acceptance of stressful situation, (2) assists in perceiving those situations as either controllable or uncontrollable and (3) shapes the actual process through which entrepreneurs cope.FindingsThe proposed conceptual model asserts that entrepreneurs' EI as reflected in their abilities to perceive, use, understand and regulate emotions is key to their coping. EI in entrepreneurs assists them in being optimistic about solving a stressful situation and accepting of such situations as well. Thereafter, selection of a problem-focused or emotion-focused coping strategy or both ensues.Originality/valueThe current work offers a conceptual model that highlights the role of entrepreneurs' EI in coping, integrates both the cognitive and affective components of coping and suggests a variety of avenues for future research. This model extends models of coping that categorize coping types to specify the process thought to be involved. Understanding the role of emotional intelligence in coping with stress by entrepreneurs has theoretical and practical implications which are discussed as well.

scholarly journals THEORETICAL AND PRACTICAL STUDY OF THE CONCEPT OF SOCIAL AND EMOTIONAL HEALTH BY MICHAEL J. FURLONG APPLIED TO THE SELECTION OF TEENAGERS AND YOUTH

2016 ◽  
Vol 10 (2) ◽  
pp. 98-107
Author(s):  
Tatjana Timofejeva ◽  
Guna Svence ◽  
Ala Petrulytė
Keyword(s):  
Emotional Intelligence ◽  
Young People ◽  
Social Competence ◽  
Emotional Health ◽  
Russian Language ◽  
Constructive Model ◽  
Social Constructs ◽  
Educational Management ◽  
Social And Emotional ◽  
Selection Of

Based on the analysis of scientific research, it has been concluded that methodology "Social Emotional Health Survey - Secondary" (SEHS-S) with meta-construct of Covitality is a universal tool in order to define the social and emotional health of teenagers and young people; it has also been found that the meta-construct of Covitality is essentially related to other psychological constructs, such as emotional intelligence, vitality, social competence and mental health. In the research that was conducted in Riga Teacher Training and Educational Management Academy (Timofejeva, 2015), the method of M.J. Furlong has been adapted to the Russian language, Latvian language interpretation of the notion of Coviality has been proposed offering terms “Sociāli emocionālās veselības faktors” or SEV (Social and Emotional Health factor) or “sinerģiskā vitalitāte” (“Synergic vitality”). Furthermore, theoretically constructive model of author has been created. Within this model, a new correlation has been hypothetically predicted between meta-construct of Covitality (SEV-factor) and other scientifically acknowledged psycho-social constructs and notions: psycho-social prerequisites of the SEV-factor and psychological options that depend on the level of the SEV-factor. During the research, a selection of several teenagers and young people - students of comprehensive schools of Riga - with Russian as their native language was made (n=184). It was found that the applied methodology is valid for the selection of Russian-speaking teenagers/youth of Latvia and that it can be recommended to the psychologists of schools as a new psychometric tool for their professionally practical duties. The data obtained within the research is planned to be used for comparisons with a similar research conducted in Lithuania (Lithuanian University of Educational Sciences), led by prof. A. Petrulytė. Key words: social and emotional health, age phase of teenagers/youth, emotional intelligence, synergic vitality, social competence.

scholarly journals THE TRANSFORMATIONAL LEADERSHIP AND OCCUPATIONAL STRESS: THE MEDIATING ROLE OF EMOTIONAL INTELLIGENCE

2020 ◽  
Vol 01 (02) ◽  
pp. 187-200
Author(s):  
Shahid Nawaz ◽  
Muhammad Tahir ◽  
Akbar Zaman
Keyword(s):  
Emotional Intelligence ◽  
Transformational Leadership ◽  
Occupational Stress ◽  
Secondary Data ◽  
Primary Data ◽  
Research Database ◽  
Mediating Role ◽  
The Relationship ◽  
Selection Of

The relationship between occupational stress and transformational leadership is mainly influenced by some factors wherein some contribute positively while some contributes negatively. From positive limits, the emotional intelligence is most effective factor which contribute in connection between occupational stress and transformational leadership. The researcher main contribution is the careful selection of the research variable and results that were based upon opinion of respondents concerning research variables. Both secondary and primary data were used to conduct, study, where secondary data was collected from the related articles on variables and primary data, was collected through questionnaires adapted from the previous studies. Through different tools of statistics (correlation, regression & mediation), collected data was analyzed to obtain answers to research questions (hypotheses). Results are significant and provide suitable information about the research variables to add values to existing research database.

scholarly journals The role of self-efficacy, emotional intelligence and leadership style as attributes of leadership effectiveness

2014 ◽  
Vol 40 (1) ◽  
Author(s):  
Yvette Ramchunder ◽  
Nico Martins
Keyword(s):  
Emotional Intelligence ◽  
Leadership Style ◽  
Self Efficacy ◽  
Leadership Effectiveness ◽  
Measuring Instruments ◽  
Police Leadership ◽  
Psychological Constructs ◽  
The Impact ◽  
The Relationship ◽  
Selection Of

Orientation: Researching the impact of psychological constructs on police leadership may add value when appointing people in leadership positions or developing people for leadership roles in the police environment.Research purpose: The purpose of this study is to explore the relationship between three constructs, namely emotional intelligence, self-efficacy and leadership effectiveness in a policing context.Motivation for this study: In the police sector, there are difficulties in linking leadership to organisational outcomes since common police-leadership measures are affected by multiple contributory factors. This study explores the psychological constructs of emotional intelligence and self-efficacy on the leadership effectiveness of the police.Research design, approach and method: This research adopted a quantitative approach to assess the relationship between emotional intelligence and self-efficacy as attributes of leadership effectiveness. A total of 107 police personnel in commanding positions made up the sample. The measuring instruments used were the Assessing Emotions Scale, the Self-efficacy Scale and the Multifactor Leadership Questionnaire (MLQ Form 5X).Main findings: The results confirmed a positive relationship between emotional intelligence and self-efficacy and leadership effectiveness. The correlations were significant at the 0.01 level (2-tailed).Practical/managerial implications: Emotional intelligence and self-efficacy should be considered as attributes during the selection of leaders in police organisations or used for developmental purposes to enhance these attributes in police leaders.Contribution/value-add: The insights gained from the findings may be used to guide the selection of future leaders in the policing environment, and they could also be used to establish future developmental programmes and research initiatives.

scholarly journals Emotional Intelligence Through Mathematical Resilience on Secondary Students Based on Gender

2021 ◽  
Vol 54 (2) ◽  
pp. 273
Author(s):  
Ayu Faradillah ◽  
Silvi Wulandari
Keyword(s):  
Emotional Intelligence ◽  
Secondary Students ◽  
Total Population ◽  
Female Students ◽  
Male Students ◽  
Measuring Instrument ◽  
Learning Mathematics ◽  
High Emotional Intelligence ◽  
Selection Of ◽  
Mathematical Resilience

The low mathematical resilience of students, one of the factors is the fear of being wrong so that it shows things related to students' emotions. Mathematical resilience and emotional intelligence are interrelated, therefore students need to develop mathematical resilience and emotional intelligence to be ready to face challenges and be able to learn optimally. The purpose of this study is to analyze mathematical resilience on students' emotional intelligence based on gender in twelve different schools. The method used is descriptive qualitative. The population of this study was 814 students consisting of 301 male students and 513 female students. The selection of subjects in this study by looking at the category of Mathematical Resilience, namely high, medium and low. Subjects were selected using the Winsteps application by looking at the wright map table. From the total population, the researcher chose three subjects to be studied in depth. Furthermore, the selected subjects were asked to fill out an Emotional Intelligence questionnaire and interviewed by the researcher. The results of the analysis of ST who have high Mathematical Resilience have high Emotional Intelligence, ST are able to control themselves and have high interest in learning mathematics, SS who have moderate Mathematics Resilience have moderate Emotional Intelligence. In the learning process, SS does not focus on learning and is less able to explore its potential in depth. SR who have low Mathematical Resilience have low Emotional Intelligence as well. SR tends to give up easily and has low learning motivation. However, it should be noted that there is no gender difference in Emotional Intelligence, because this is based on the instrument or measuring instrument used in the study.

scholarly journals Theoretical and Methodological Problems of Emotional Intelligence Research in Children of Senior Preschool Age

2018 ◽  
pp. 129-139
Author(s):  
O. A. Tokareva ◽  
A. V. Seryy ◽  
A. I. Fedorov
Keyword(s):  
Emotional Intelligence ◽  
Preschool Age ◽  
Federal State ◽  
Mental Life ◽  
Intelligence Assessment ◽  
System Functioning ◽  
Methodological Problems ◽  
Methodological Approaches ◽  
Selection For ◽  
Selection Of

The research features various theoretical and methodological approaches to the study of emotional intelligence in children aged 5–7. The relevance of the issue can be explained by the current social mandate and the federal state standard of modern pre-school education. The paper focuses on an analysis of foreign and domestic approaches to the study of the psychological phenomenon in question. The authors come to a conclusion that emotional intelligence regulates the integral state of the human psyche and manifests itself at the physiological, psychological, and personal levels of its functioning. The article also includes a description of the study methods applied to senior preschoolers. The authors give a critical review of the methodological tools for emotional intelligence assessment in children aged 5–7, the results of which indicate the problem areas in the existing methods for diagnosing emotional intelligence. The paper describes the matters of criteria selection for evaluation and selection of adequate methods for studying. In conclusion, the authors point to the insufficientlystudied aspects of emotional intelligence and designate the theoretical and methodological problems of researching emotional intelligence in children of senior preschool age. Based on the results of the theoretical analysis, the authors propose to consider emotional intelligence as a dynamic system functioning at all levels of one’s mental life and justify the need to develop a comprehensive approach to its study from the standpoint of general, age and pedagogical psychology, psychophysiology, preschool pedagogy.

scholarly journals Aspekte van emosionele intelligensie in die lewe van die nuwe mens

2005 ◽  
Vol 39 (1) ◽  
Author(s):  
C. J.H. Venter
Keyword(s):  
Emotional Intelligence ◽  
Self Awareness ◽  
Practical Application ◽  
Way Of Life ◽  
Points Of View ◽  
Ways Of Thinking ◽  
Way Of Thinking ◽  
Point Of Departure ◽  
Selection Of ◽  
The Way

Aspects of emotional intelligence in man – “made new” Since the late nineties of the previous century research on emotional intelligence has received new impetus, mainly due to the work of Goleman in this field. This article focuses on emotional intelligence, especially from two points of view. Firstly, perspectives from Ephesians 4:20-24 are taken as point of departure to ascertain what is implied by “making new”, i.e the way of life and conduct of someone made new in mind and spirit. The way in which a person’s way of thinking is directed receives special attention as perceptions and feelings originate from the way in which one thinks and reflects on matters and situations. The command to discard old and sinful habits and to attire oneself with a new way of life plays a central role in the process of being made new in mind and spirit. Special attention is given to intercommunicative behaviour and the management of anger. In the second instance, the practical application of certain core aspects of emotional intelligence in the life of someone “made new” in spirit and mind is considered. A selection of definitions and models of research is touched upon and the following aspects typical of emotional intelligence are highlighted: self-awareness, awareness of one’s own feelings and those of others, as well as the effective controlling of emotions. The way in which emotions originate and are embedded in one’s way of thinking is highlighted, and ways of thinking to change the direction of emotions are suggested. Lastly certain practice-theoretical recommendations from a pastoral angle are made for those renewed in mind and spirit: a life “made new” should also reflect the acquisition of a new way of conduct, especially in applying ways of communicative behaviour and the practical management of anger.

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