An Application of Online Branding Design with Customisation, Culture and Communities Strategy : A case studies on six online store providers
In order to boost the value of an e-brand, we need to consider appropriate design strategies usingthe interactive capabilities of the Internet in an online marketplace. The purpose of this study isto investigate diverse experiential and emotional marketing strategies for online brands and tosuggest various methods to create powerful emotional contents of e-brand’s sites. In this paper,we examine the effects of emotional branding on the current marketplace and explore thecharacteristics of e-brands. The research processes in this paper are to: (1) investigate diversetheories related to emotional and experimental marketing through literature review; (2) develop a“Customisation, Culture and Communities Strategy” model as an emotional e-branding method;(3) analyze well-established e-brands websites with this Customisation, Culture andCommunities Strategy; and (4) identify the effects of emotional e-brand contents and thedesigner’s role of visualizing the emotional contents. This study provides a new perspective ononline marketing and designing a virtual environment to realize the desired customerexperiences