scholarly journals Información y comunicación durante los primeros meses de Covid-19. Cronología, infodemia y desinformación, noticias falsas, investigaciones en curso y papel de los especialistas en información

Author(s):  
Rafael Aleixandre-Benavent ◽  
Lourdes Castelló-Cogollos ◽  
Juan-Carlos Valderrama-Zurián

The Covid-19 pandemic has introduced challenges throughout the world and is endangering people’s prosperity. To these health, economic, political, and social challenges have been added those related to the management and dissemination of information, mainly concerning its exponential growth, veracity, and dissemination. Providing objective evidence-based information contributes to meeting these challenges. Social media and social networks are playing a key role in informing society about the evolution of the pandemic and progress towards its eradication. However, social networks are also a vehicle for the transmission of biased or false news that can endanger people’s health. Information professionals play a key role in correcting misinformation if they are able to filter out untruthful information and make resources with proven quality available to the population. In addition, they must manage scientific information about the pandemic, which is advancing at an accelerated pace. Currently, China is the leader while Spain is in fifth place in the development of research projects and scientific publications. The scientific research focuses on epidemiological aspects, respiratory diseases, drug treatments, and diagnostic tests. Many journals, databases, repositories, and other information systems have made their publications and other information resources available in record time to encourage the progress of such research. Resumen La pandemia de la Covid-19 ha generado desafíos en todo el mundo y está poniendo en peligro la prosperidad de la población. A los desafíos sanitarios, económicos, políticos y sociales, se han añadido los relacionados con la gestión y difusión de la información, debidos sobre todo a su crecimiento exponencial, su veracidad y difusión. Proporcionar información objetiva basada en pruebas contribuye a afrontar estos desafíos. Los medios de comunicación social y las redes sociales están jugando un papel clave informando a la sociedad de la evolución de la pandemia y de los avances hacia su erradicación. Sin embargo, las redes sociales también son el vehículo de transmisión de noticias poco objetivas o falsas que pueden poner en peligro la salud de las personas. Los profesionales de la información juegan un papel clave para corregir la desinformación si son capaces de filtrar la información veraz y poner a disposición de la población recursos de calidad contrastada. Además, deben gestionar la información científica sobre la pandemia que avanza a un ritmo acelerado, con China como líder y España en el quinto lugar en el desarrollo de proyectos de investigación y publicaciones científicas. Las investigaciones hacen hincapié en los aspectos epidemiológicos, enfermedades respiratorias, tratamientos farmacológicos y pruebas diagnósticas. Numerosas revistas, bases de datos, repositorios y otros sistemas de información han puesto en abierto sus publicaciones y otros recursos informativos en tiempo record para favorecer el avance de las investigaciones.

2020 ◽  
pp. 281-289
Author(s):  
Alexandre López-Borrull ◽  
Candela Ollé

Content curation as a method of tackling misinformation offers some obvious advantages when generating value-added content that can help to reduce the impact and damage that false news can cause. If this takes place with specialized, e.g., scientific, information, it has even greater value. In these times of infodemic as defined by the WHO as part of the health crisis, the need for accurate and timely information may be more important than ever. Research is presented on the type of processes and which actors can help in the verification and filtering of unwanted information. The role that the media, verifiers, and social networks have in this process has been studied. The results point to the need for an interdisciplinary approach to scientific disinformation. Likewise, it is considered appropriate to work not only with a verification viewpoint (which could be more or less covered by peer review), but also to understand that to reverse false content it is necessary to go one step further by selecting and creating high-quality content and trying to counter false information. Resumen La curación de contenidos como método de trabajo ante la desinformación presenta algunas ventajas evidentes cuando se generan contenidos de valor añadido que pueden ayudar a remitir el impacto y daño que una noticia falsa puede llevar a cabo. Si ello tiene lugar con una información especializada como la científica tiene un mayor valor. En estos momentos de infodemia como define la OMS parte de la crisis sanitaria, la necesidad de información veraz y oportunamente divulgada puede ser más importante que nunca. Se presenta la investigación sobre qué tipo de procesos y qué actores pueden ayudar en los procesos de verificación y filtro de información no deseada. Se ha estudiado el papel que los medios de comunicación, los verificadores y las redes sociales tienen en este proceso. Los resultados apuntan a que se vislumbra la necesidad de una aproximación interdisciplinar a la desinformación científica. Asimismo, se estima oportuno trabajar no solamente con una visión de verificación (que podría estar más o menos cubierta por el peer-review), sino por entender que para revertir contenido falso es necesario dar un paso más, seleccionar y crear contenidos de calidad y intentar contrarrestar la información falsa.


2018 ◽  
Vol 9 (2) ◽  
pp. 196
Author(s):  
Beatriz Guzmán do Nascimento

Resumen: El brote de Ébola de 2014 fue el mayor brote epidémico producido por este virus en su historia. La gestión de la comunicación relacionada con el brote trajo consigo una crisis con implicaciones para las autoridades sanitarias, políticas y mediáticas. Una situación que ha resaltado la impor­tancia de una comunicación sanitaria eficiente en tiempos de crisis. Esta investigación realiza una revisión sobre veinte publicaciones científicas que han aparecido en los últimos años (2014 a 2017) y que hacen referencia al tratamiento de la crisis del Ébola a través de las redes sociales. Los resultados sugieren que la gestión de esta comunicación fue mínima y la divulgación, escasa. Las instituciones tampoco usaron adecuadamente las redes para ampliar información o resolver dudas de la ciudadanía.Palabras clave: Ébola; Riesgo; Salud; Comunicación de crisis; Redes Sociales; Twitter.Abstract: The Ebola 2014’s outbreak was the largest outbreak of this virus in its history. The management of communication surrounding the outbreak resulted in a crisis with implications for health, political and media authorities. This situation highlited the importance of an effective health communication in crisis times. Therefore, this investigation carried out a review of twenty scientific publications which have appeared in recent years (2014 to 2017) and which refer to the treatment of Ebola crisis through social networks. The results indicate that the management of this communication was minimal and the divulgation, quite limited. The institutions also did not use this networkss to expand information or resolve citizens’ doubts.Keywords: Ebola; Risk; Health; Crisis Communication; Social Networks; Twitter.


2020 ◽  
Author(s):  
Fernando Miró-Llinares

Nowadays it is easy to find public statements about the situation of freedom of expression in different democracies questioning the exercise of this right, perhaps as a result of the political tensions to which democratic states have been subjected in recent years. In this sense, Spain does not escape from these diagnoses. Both international indicators that try to measure the situation and evolution of freedom of expression in different States and academic scholars highlight the excessive criminalization of certain speeches that end up in criminal proceedings that sentence people who make offensive expressions, mainly through social networks. However, in order to reach this diagnosis it is necessary to put together all the symptoms that would lead us to that conclusion. Therefore, in this paper I analyze two main indicators that could shed more light on the state of freedom of expression in Spain and the impact that social networks have had on it. Firstly, I analyze the legislative evolution of expression offences since 1995, to evaluate the limits of certain expressions in order to reach the conclusion that, effectively, over the years the punitive scope of what cannot be expressed has been extended, thus limiting, at least in abstract, freedom of expression. Secondly, I analyze the jurisprudential evolution of all these crimes since 1995 to show that, indeed, the proliferation of sentences from 2015 to the present shows the increase in the criminalization of expressions that are made eminently through social networks such as Twitter and Facebook. To conclude, I reflect on the possibility that the latest absolutory sentence by the Constitutional Court of the singer of the band Def con Dos César Strawberry will increase the feeling that, from now on, all expression is admissible and, therefore, will increase free expression in general and, in particular, in social networks, since, it does not seem that our legislator is willing to rectify in its steps the excessive criminalization of certain offenses. I also reflect on the need to approach freedom of expression in a more empirical way and the need to evaluate not only the limitations that the law and judicial processes impose on freedom of expression, but also the extent to which citizens in general and, in particular, users of social networks, without the need to have gone through any criminal proceedings, have stopped expressing their opinions because only in this way will it be possible to determine the state of health of our right to freedom of expression.


2020 ◽  
Vol 17 (01) ◽  
pp. 240-255
Author(s):  
Gustavo Souza Santos

  As jornadas de junho se constituíram como um movimento de insurgência disposto sobre o Brasil no período de junho de 2013, com base nas iniciativas do MPL em protesto contra a tarifa do transporte público em São Paulo, mas cujo escopo se ampliou e abarcou uma série de demandas sociais cuja origem é o âmago da sociedade brasileira na extensão e nas particularidades do território nacional. Na dinâmica dos atos, redes de comunicação alternativa e autônoma foram instrumentos de movimentação, informação e coesão das manifestações, por meio de dispositivos e redes sociais. A proposta deste estudo foi refletir as dinâmicas das Jornadas de Junho, considerando a dimensão do ciberespaço como elemento aglutinador de práticas socioespaciais e de insurgência, na busca de uma aproximação entre Geografia e ciberespaço no contexto do exame do caso em questão. Palavras-chave: Jornadas de Junho. Movimentos Sociais. Espaço. Ciberespaço. Rede.   #VEMPRARUA: journeys of a space in network ABSTRACT The June days were constituted as an insurgency movement arranged over Brazil in the period of June 2013, based on the MPL initiatives in protest against the São Paulo public transportation fare, but whose scope has been expanded and encompassed a series of social demands whose origin is the core of Brazilian society in the extension and particularities of the national territory. In the dynamic of the acts, alternative and autonomous communication networks were instruments of movement, information and cohesion of the manifestations, through devices and social networks. The purpose of this study was to reflect the dynamics of the June Conference, considering the dimension of cyberspace as an agglutinating element of socio-spatial and insurgency practices, in the search for an approximation between Geography and cyberspace in the context of the examination of the case in question. Keywords: June Jorneys. Social Movements. Space. Cyberspace. Network.   #VEMPRARUA: jornadas de un espacio en red RESUMEN Las jornadas de junio se constituyeron como un movimiento de insurgencia dispuesto sobre Brasil en el período de junio de 2013, con base en las iniciativas del MPL en protesta contra la tarifa del transporte público en São Paulo, pero cuyo alcance se amplió y abarcó una serie de las demandas sociales cuyo origen es el núcleo de la sociedad brasileña en la extensión y en las particularidades del territorio nacional. En la dinámica de los actos, redes de comunicación alternativa y autónoma fueron instrumentos de movimiento, información y cohesión de las manifestaciones, por medio de dispositivos y redes sociales. La propuesta de este estudio fue reflejar las dinámicas de las Jornadas de Junio, considerando la dimensión del ciberespacio como elemento aglutinante de prácticas socioespaciales y de insurgencia, en la búsqueda de una aproximación entre Geografía y ciberespacio en el contexto del examen del caso en cuestión. Palabras clave: Jornadas de Junio. Movimientos Sociales. Espacio. Ciberespacio. Red.


Author(s):  
Mª del Rosario Rodríguez Díaz ◽  
Mª José González Río ◽  
Mª Ángeles Rebollo Catalán

ABSTRACTThis paper presents the main results of an investigation whose purpose is to investigate the adoption of on-line social networks in SMEs run by women. The base assumption is that the use of networks as a strategic communication element is still at an early stage of development, far from being an established practice. Our interest in this study is to determine the willingness and motivations of entrepreneurs in using these networks, as well as utilities and difficulties they have faced. Our goal is to visualize the change of attitude and competences that entrepreneurs are imprinting on their businesses within the competitive environment they operate in. Ultimately, we are interested in studying the perception of women-entrepreneurs regarding the adoption of online social networks to the extent where they are, as an additional management tool. We find ourselves facing a new field of knowledge on which there are very few references and very little research has been carried. Hence, this study has a primarily qualitative and exploratory purpose. To obtain the needed information we held semi-structured interviews to fourteen Andalusian entrepreneurs, coming from different business fields. The main findings were that just less than a half of them used them, or implemented them in their companies, as communication tools. The others, depending on to the size of their business, adopted them as an extension of the personal use in which they had been started.RESUMENEste trabajo presenta los principales resultados de una investigación cuya finalidad es conocer la adopción de las redes sociales on-line en las pymes dirigidas por mujeres. Se parte de la base de que el uso de redes, como elemento estratégico de comunicación, se encuentra todavía en una fase incipiente de desarrollo, lejos aún de ser una práctica consolidada. Nuestro interés en este trabajo es conocer la predisposición y motivaciones de las empresarias hacia el uso estas redes, así como las utilidades y dificultades a las que han de enfrentarse. Nos interesa visibilizar el cambio actitudinal y competencial que las empresarias están imprimiendo en sus empresas dentro del marco competitivo en el que se encuentran. En definitiva, nos interesa estudiar la percepción que tienen las empresarias sobre el uso de las redes sociales online en la medida en que están insertas, como una herramienta más de gestión empresarial. Nos situamos ante un nuevo ámbito de conocimiento sobre el que apenas existen referencias bibliográficas ni se ha realizado apenas investigación; de ahí que la investigación tenga una finalidad fundamentalmente exploratoria y de carácter cualitativo. Para la obtención de la información se realizaron catorce entrevistas semi-estructuradas entre empresarias andaluzas de distintos sectores de actividad. Entre los principales resultados encontramos que algo menos de la mitad de ellas las utilizan, o están implantadas en sus empresas, como herramientas de comunicación. El resto, y relacionado con el tamaño de sus negocios, las utilizan como una prolongación del uso personal en el que se iniciaron.


2021 ◽  
Vol 11 (2) ◽  
pp. 187-208
Author(s):  
Ana Pérez-Escoda ◽  
◽  
Gema Barón-Dulce ◽  
Juana Rubio-Romero ◽  
◽  
...  

The explosion of the Covid-19 pandemic has led to a major transformation in media consumption and the use of social networks. New habits and extensive exposure to connected devices coupled with unmanageable amounts of information warn of a worrying reality, especially among the younger population. The aim of this research is to discover the degree of trustworthiness of Generation Z towards the media, their media consumption preferences and the association they make between media consumption and fake news. Using a descriptive and exploratory quantitative methodology, a study is presented with a sample of 225 young people belonging to this population niche. The study addresses three dimensions: media consumption, social networks and perception of fake news. The results show that generation Z is an intensive consumer of the media they trust the least and perceive traditional media as the most trustworthy. The findings indicate that social networks are the main source of information consumption for this ge­neration, among other content, despite also being the least trustworthy and the most likely to distribute fake news according to their perceptions. There is a lack of media literacy from a critical rather than a formative perspective.


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