scholarly journals Analisis Kepuasan, Kesenjangan Kinerja dan Kepentingan Pelayanan Humas di Cibinong Science Center - Botanical Garden LIPI

Author(s):  
Ika Susanti

LIPI Public Relations is one of the support services functions that provide scientific services to researchers in terms of cooperation, public information, media and inter-institutions relations, and facilitating the socialization of science and technology. Reorganization causes changes in the function of public relations services from work units to regions, so it is necessary to analyze the satisfaction, performance and interest gaps of public relations services in the Cibinong Science Center-Botanical Garden LIPI. This study used a quantitative method approach with qualitative data as a support. Data was analyzed from two instruments, i.e. Community Satisfaction Index (IKM) and Importance Performance Analysis (IPA). Among four PR service functions, three of them (cooperation, public information, media and inter-institutional relations) were perceived as working properly, meanwhile for facilitating the socialization of science and technology was not good. Officer behavior indicator was good, thus needed to be maintained. IKM’s indicators, such as: service requirements, procedures, completion time, product specifications, competence of officers, and complaints handling were not good enough, so that it became a priority for improvement. Moreover, the cost and infrastructure indicators could be ignored. Research suggested that the implementation of procedures was a priority for short-term improvement. Furthermore, development of product specifications and enhancing the competence of officers were short-term to medium-term improvement priorities.

2021 ◽  
Vol 3 (2) ◽  
pp. 122-137
Author(s):  
Nikmatus Sholikah ◽  
Maulina Pia Wulandari ◽  
Anang Sujoko

Hoaxes or false information are now increasingly easy to find in various social media and public information media, this is a challenge for the mass media industry. Hoax information connected globally via the internet can harm various fields of the company, including mass media companies or the press. The purpose of this research is to find out how the dynamics of Public Relations (PR) media company PT Lativi Media Karya or tvOne in overcoming hoax information that is detrimental to the company and what contingent factors affect the attitude of PR tvOne to solve the hoax problem. The object of research used three cases of hoax information which were quite viral in 2016, 2018 and 2020. The Contingency of Accomodation theory is the main theory used to find out the dynamics of the PR position. The research methodology used is a qualitative approach, data collection using two methods, namely semi-structured interviews and documentation, data analysis techniques using constant comparability. The result is that PR tvOne tends to lead to an advocacy positions in overcoming hoax information, even though in the case of hoax information in 2018, it is accommodation in advocacy by withdrawing demands from the police, but PR tvOne still fully defends the company or its advocacy attitude. Then, on the contingent factors in the predisposing and situational variables, each of which has six contigens, it turns out that all of the contaminants affect the PR attitude of tvOne. Researchers found two new important content for media company tvOne, namely "image" and "credibility".


2006 ◽  
Vol 21 (2) ◽  
pp. 123-125 ◽  
Author(s):  
Viveka Björnhagen ◽  
Torbjörn Messner ◽  
Helge Brändström

AbstractA fire and subsequent explosions occurred in a fireworks warehouse on 13 May 2000. A total of 947 persons were injured and 21 persons died, including four firefighters and one reporter. Communication networks became overloaded and impaired notification chains. The hospital disaster plan was followed, but was proved inadequate. Public information was a high priority. A counselling center was established early and was planned to continue operation for five years. The command function did not perform to expectations. Hospital triage was impaired as many responsible left the triage area. Short-term psychosocial support evolved to long-term programs. Liability issues were examined.


2014 ◽  
Vol 1023 ◽  
pp. 229-232
Author(s):  
Qing Chen

The development of science and technology and market offered more chances for applied technology in university library. And university library is necessary to utilize modern science and technology , advanced computer technology, high-density storage technology, multimedia technology, network technology, communication technology and information media to share documentary information resources with public. Only in this way can university library realize digitalization, networking and virtualization and applied technology is functioning adequately in jobs of university library.


2019 ◽  
Vol 2 (2) ◽  
pp. 111
Author(s):  
Silvia Widya Kusumaningtyas ◽  
Zon Vanel

<span lang="IN">Social media is one type of new media that facilitates the process of communication among human. Social media makes it easy for users to communicate and share information in a wider range. At present, not only people use Instagram, but the government also needs to keep up with the time to participate in using Instagram as an online information media. Public Relations of the Salatiga Government is one of the public relations departments that uses Instagram as an online information media to provide information needed by the community.<br /> This research aimed to find out how the content of the information was<span>  </span>and how the role of instagram was as an information deliverance to the citizen by the public relations of Salatiga. Through qualitative methods research, data is collected by means of interviews and observations. The results showed that the Salatiga <span> </span>Government Public Relations Instagram account had a role to increase brand awareness, connect many people and as a source of information/ business promotion.Public Relations of the Salatiga Government considers that Instagram plays an active role in conveying information to the public. This is seen from the many positive responses received by the Salatiga City Government Public Relations during managing Instagram as a modern information deliverance.<span>     </span></span>


1960 ◽  
Vol 14 (1) ◽  
pp. 60-91 ◽  
Author(s):  
Richard N. Swift

No governmental functions are traditionally more suspect than those relating to public information. National legislators always demur at the public relations work of civil servants. They inevitably assume (at times, with good reason) that appropriating funds to inform people about the performance of government agencies only helps to preserve the bureaucracy and to create and nurture a public which ultimately will bring pressure to bear upon the legislature itself.


Author(s):  
Shalin Hai-Jew

With the popularization of the Social Web (or Read-Write Web) and millions of participants in these interactive spaces, institutions of higher education have found it necessary to create online presences to promote their university brands, presence, and reputation. An important aspect of that engagement involves being aware of how their brand is represented informally (and formally) on social media platforms. Universities have traditionally maintained thin channels of formalized communications through official media channels, but in this participatory new media age, the user-generated contents and communications are created independent of the formal public relations offices. The university brand is evolving independently of official controls. Ex-post interventions to protect university reputation and brand may be too little, too late, and much of the contents are beyond the purview of the formal university. Various offices and clubs have institutional accounts on Facebook as well as wide representation of their faculty, staff, administrators, and students online. There are various microblogging accounts on Twitter. Various photo and video contents related to the institution may be found on photo- and video-sharing sites, like Flickr, and there are video channels on YouTube. All this digital content is widely available and may serve as points-of-contact for the close-in to more distal stakeholders and publics related to the institution. A recently available open-source tool enhances the capability for crawling (extracting data) these various social media platforms (through their Application Programming Interfaces or “APIs”) and enables the capture, analysis, and social network visualization of broadly available public information. Further, this tool enables the analysis of previously hidden information. This chapter introduces the application of Network Overview, Discovery and Exploration for Excel (NodeXL) to the empirical and multimodal analysis of a university’s electronic presence on various social media platforms and offers some initial ideas for the analytical value of such an approach.


Author(s):  
Joe E. Heimlich ◽  
Andy Aichele ◽  
Frederic Bertley

Science centers and museums have been heavily invested in helping scientists engage in reaching broader publics. Starting with understanding the types of learning that happen in these institutions, the chapter explores the roles of science centers in society as defined by the Association of Science and Technology Centers. The authors explore how those roles play out in COSI, a large science center in Columbus, Ohio. Each of the roles identified is tied to programs related to the interface among school-aged youth, teachers (formal and informal educators), and scientists. The authors explore these roles by describing each program and then laying out the theoretical foundations and the desired outcomes of the engagement.


2012 ◽  
Vol 10 (H16) ◽  
pp. 567-567
Author(s):  
Valério A. R. M. Ribeiro ◽  
Cláudio M. Paulo

AbstractWe present the state of Astronomy in Mozambique and how it has evolved since 2009 following the International Year of Astronomy. Activities have been lead by staff at University Eduardo Mondlane and several outreach activities have also flourished. In 2010 the University introduced its first astronomy module, Introduction to Astronomy and Astrophysics, for the second year students in the Department of Physics. The course has now produced the first students who will be graduating in late 2012 with some astronomy content. Some of these students will now be looking for further studies and those who have been keen in astronomy have been recommended to pursue this as a career. At the university level we have also discussed on the possibility to introduce a whole astronomy course by 2016 which falls well within the HCD that the university is now investing in. With the announcement that the SKA will be split between South Africa with its partner countries (including Mozambique), and Australia we have been working closely with the Ministry of Science and Technology to make astronomy a priority on its agenda. In this respect, an old telecommunications antenna is being converted by the South Africa SKA Project Office, and donated to Mozambique for educational purposes. It will be situated in Maluana, Mozambique.


2010 ◽  
Vol 40 (2) ◽  
pp. 143-159
Author(s):  
Marita Graube ◽  
Fiona Clark ◽  
Deborah L. Illman

This study examines the content of press releases from the National Science Foundation (NSF) Science and Technology Centers (STCs) to determine how public information officers (PIOs) presented the outcomes of centers to journalists and the public. A total of 68 press releases were analyzed for type of news covered, visibility of centers and their funding agency, extent of inter-institutional cooperation in the issuance of releases, and players covered. Three-quarters of STC releases mentioned the center, but less than half mentioned the NSF STC program and one-quarter didn't mention the center name at all. PIOs covering the STCs mainly issued research-oriented press releases accredited to their own institution. There was a low level of inter-institutional cooperation, with 13% of press releases jointly issued. Compared to research results and institutional news, which together accounted for 82% of the news events, broader activities such as knowledge transfer, diversity enhancement, and education were much less visible.


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