scholarly journals The relationship between customers experience and mall attractiveness

Author(s):  
Dung Tien Nguyen ◽  
Tam Minh Nguyen ◽  
Thuy Ngoc Pham

The purpose of this article is to identify impacts of the mall attractiveness on the customer experience in the retailing industry in Vietnam. The research model is built based on previous research and the empirical research is conducted to test the research model. The PLS-SEM was employed to analyze the data collected by interviewing 220 respondents with structural questionnaires at several shopping malls in Ho Chi Minh city. The result shows that there is five mall attractiveness: mall essence, popularity and promotional programs, internal atmosphere, personal service, recreational options have impacts on seductive experience and social recreation experience.

2020 ◽  
Vol 11 (3) ◽  
pp. 1050 ◽  
Author(s):  
Phuong Viet Le-Hoang

This research aims to synthesize the scales of aesthetics, the perceived value of the consumers for the intention to buy smartphones. At the same time, this analyzes the relationship between aesthetics, perceived value and intention to purchase, thereby the study suggests the research model which can be applied in other places, other contexts, and related fields. The method in this study is to summarize the systematics theories and compare the relevant studies. As a result, this research can develop research hypotheses. The main results of the proposed model are to explore the scales and find out the relationship between aesthetics, perceived value and intention to buy smartphones directly and indirectly. Moreover, empirical research can, based on the proposed conceptual framework, be studied for different countries or technology-related products such as computers, tablets, and other smart devices.


2015 ◽  
Vol 7 (6) ◽  
pp. 145 ◽  
Author(s):  
Nguyen Hoang Viet

<p>The paper synthesized the elements of quality of seaport services from which analyzes the relationship between the elements of the service quality to the level of customer satisfaction. The research model is recognized by a group of customer at 6 seaports (Tan Cang, Cat Lai and Hiep Phuoc in Ho Chi Minh City, Cai Mep in Ba Ria - Vung Tau, Tan Cang - Mien Trung in Quy Nhon, Tan Cang - 128 in Hai Phong) of Saigon Newport Corporation. The results showed several significant differences in the degree of influence of 5 variables: Resources; Capacities; Process of services; Management capacities; Image and reputation.</p>


2018 ◽  
Vol 14 (2) ◽  
Author(s):  
Sri Mahendra Putra Wirawan

Gross Regional Domestic Product (GRDP) which provides a comprehensive picture of the economic conditions of a region is indicator for analyzing economic region development. Another indicator that is no less important is inflation as an indicator to see the level of changes in price increases due to an increase in the money supply that causes rising prices. The success of development must also look at the income inequality of its population which is illustrated by this ratio. One of the main regional development goals is to improve the welfare of its people, where to see the level of community welfare, among others, can be seen from the level of unemployment in an area. To that end, in order to get an overview of the effects of GRDP, inflation and the ratio of gini to unemployment in DKI Jakarta for the last ten years (2007-2016), an analysis was carried out using multiple linear regression methods. As a result, together the relationship between GRDP, inflation and the Gini ratio is categorized as "very strong" with a score of 0.936, and has a significant influence on unemployment. Partially, the GRDP gives a significant influence, but inflation and gini ratio do not have a significant influence. GDP, inflation and the Gini ratio together for the last ten years have contributed 81.4% to unemployment in DKI Jakarta, while the remaining 18.6% is influenced by other variables not included in this research model, so for reduce unemployment in DKI Jakarta, programs that are oriented to economic growth, suppressing inflation and decreasing this ratio need to be carried out simultaneously. Keywords: GRDP, inflation, unemployment, DKI Jakarta, GINI ratio  


2018 ◽  
Vol 9 (6) ◽  
pp. 523-528
Author(s):  
Vu Ba Thanh ◽  
◽  
Ngo Van Toan ◽  

The study was conducted to examine the factors affecting organizational justice in Ho Chi Minh City. Through quantitative analysis from the survey data for 242 civil servants working in Ho Chi Minh city to evaluate the scale and research model. Research results show that four factors: feedback, training, organizational culture and internal communication affect organizational justice in Ho Chi Minh city.


2019 ◽  
Vol 118 (10) ◽  
pp. 216-223
Author(s):  
Nguyen Thi Ngan ◽  
Bui Huy Khoi

The purpose of the paper was to investigate the factors that influenced the intention to use coffee by using Adanco software. Survey data was collected from 284 consumers living in Ho Chi Minh City, Vietnam. The research model was proposed from the studies of the behavioral intention. The reliability and validity of the scale were tested by Cronbach's Alpha, Average Variance Extracted (Pvc) and Composite Reliability (Pc). PLS-SEM showed that intention to use coffee was affected by some components of the intention to use coffee.


2021 ◽  
Vol 24 (2) ◽  
pp. 285-305
Author(s):  
Alan Scott ◽  
Silvia Rief

This article discusses one early manifestation of a recurring theme in social theory and sociology: the relationship between general (‘universal’ or ‘grand’) theory and empirical research. For the early critical theorists, empiricism and positivism were associated with technocratic domination. However, there was one place where the opposite view prevailed: science and empiricism were viewed as forces of social and political progress and speculative social theory as a force of reaction. That place was Red Vienna of the 1920s and early 1930s. We examine how this view came to be widespread among Austro-Marxists, empirical researchers and some members of the Vienna Circle. It focuses on the arguments and institutional power of their opponents: reactionary, universalistic and corporatist social theorists. The debate between Catholic corporatist theory and its empiricist critics is located not merely in Vienna but also within wider debates in the German-speaking world. Finally, we seek to link these lesser-known positions to more familiar strands of social thought, namely, those associated with Weber and, more briefly, Durkheim and Elias.


2009 ◽  
Vol 40 (1) ◽  
pp. 171-194 ◽  
Author(s):  
Rosie Campbell ◽  
Sarah Childs ◽  
Joni Lovenduski

This article analyses the relationship between the representatives and the represented by comparing elite and mass attitudes to gender equality and women’s representation in Britain. In so doing, the authors take up arguments in the recent theoretical literature on representation that question the value of empirical research of Pitkin’s distinction between substantive and descriptive representation. They argue that if men and women have different attitudes at the mass level, which are reproduced amongst political elites, then the numerical under-representation of women may have negative implications for women’s substantive representation. The analysis is conducted on the British Election Study (BES) and the British Representation Study (BRS) series.


2016 ◽  
Vol 9 (2) ◽  
pp. 364-388 ◽  
Author(s):  
Robert Joslin ◽  
Ralf Müller

Purpose – The purpose of this paper is to qualitatively validate the constructs of a theoretically derived research model while gaining insights to steer the direction of a greater study on methodologies, their elements, and their impact on project success. In doing so, to investigate whether different project environments, notably project governance, impacts the relationship between methodologies and project success. Design/methodology/approach – A deductive approach was applied to validate a theoretically derived research model. In total, 19 interviews across 11 industrial sectors and four countries were used to collect data. Pattern-matching techniques were utilized in the analysis to deductively validate the research model. Findings – There is a positive relationship between project methodology elements and the characteristics of project success; however, environmental factors, notably project governance, influence the use and effectiveness of a project methodology and its elements with a resulting impact on the characteristics of project success. Research limitations/implications – Project governance plays a major role in the moderating effect of a project methodology’s effectiveness. Contingency theory is applicable to a project’s methodology’s selection and its customization according to the project environment. Practical implications – Understand the impact of project methodologies and their elements on the characteristics of project success while being moderated by the project environment, for example, the risk of suboptimal project performance due to the effectiveness of methodology elements being negatively impacted by the project environment. Originality/value – The impact of a project methodology (collection of heterogeneous-related elements) on the characteristics of project success is identified while being moderated by the project environment, notably project governance.


2007 ◽  
Vol 101 (2) ◽  
pp. 303-320 ◽  
Author(s):  
SANFORD C. GORDON ◽  
GREGORY A. HUBER ◽  
DIMITRI LANDA

We develop a model of strategic interaction between voters and potential electoral challengers to sitting incumbents, in which the very fact of a costly challenge conveys relevant information to voters. Given incumbent failure in office, challenger entry is more likely, but the threat of entry by inferior challengers creates an incentive for citizens to become more politically informed. At the same time, challenges to incumbents who perform well can neutralize a voter's positive assessment of incumbent qualifications. How a voter becomes politically informed can in turn deter challengers of different levels of competence from running, depending on the electoral environment. The model permits us to sharpen our understanding of retrospective voting, the incumbency advantage, and the relationship between electoral competition and voter welfare, while pointing to new interpretations of, and future avenues for, empirical research on elections.


2009 ◽  
pp. 77-94
Author(s):  
Paolo Migone

- Some problems of the relationship between psychotherapy and scientific research are examined. The following aspects are discussed: the theory of demarcation between science and non-science, the problem of replicability, "hard" and "soft" sciences, complexity and chaos theory, the levels of probability and indeterminacy, the inductive-deductive circle, abduction, etc. Clinical material is presented in order to exemplify the issues under discussion. Some of the problems met by empirical research in psychotherapy (for example the manualization of psychotherapy techniques) are described, and the phases of the history of psychotherapy research movement are summarized. (This intervention is a discussion of the paper by the physicist Ferdinando Bersani "Replicability in science: Myth or reality?". Psicoterapia e Scienze Umane, 2009, XLIII, 1: 59-76). [KEY WORDS: science, psychotherapy research, epistemology, replicability, psychoanalytic research]


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