scholarly journals The Impact of Covid-19 on McDonald’s Business: A Case Study of Malaysia

2021 ◽  
Vol 4 (2) ◽  
pp. 46-57
Author(s):  
Daisy Mui Hung Kee ◽  
Aik Long Toh ◽  
Jin Hui Chong ◽  
You Ming Teng ◽  
Shawn Jinq Cheng Ooi ◽  
...  
Keyword(s):  
Fast Food ◽  
Business Performance ◽  
Global Market ◽  
Operational Costs ◽  
The Impact ◽  
Favorite Place

The purpose of the study is to identify the impacts of Covid-19 on McDonald’s business in Malaysia. McDonald’s is one of the largest fast-food franchises, and its franchisee is expanding yearly in the global market. Its mission is to become the favorite place and way to eat and drink. A total of 100 respondents were surveyed. Results indicated that the Covid-19 has an impact on its business performance. The impacts are the drop in sales, an increase in operational costs as well as changes in their operation.

scholarly journals The Impact of Trust and Opportunistic Behavior of Employees on Business Performance: Case Study in Vietnam

2021 ◽  
Vol 6 (1) ◽  
pp. 233-242
Author(s):  
Nguyen Hoai Nam ◽  
Le Manh Hung ◽  
Nguyen Thi Thuy Quynh ◽  
Bui Van Dung ◽  
Le Dinh Ly
Keyword(s):  
Business Performance ◽  
Opportunistic Behavior ◽  
The Impact

IT, Business Processes & Performance

2010 ◽  
pp. 50-77
Author(s):  
Robert van Wessel
Keyword(s):  
Balanced Scorecard ◽  
Business Performance ◽  
Business Processes ◽  
Specific Method ◽  
The Balanced Scorecard ◽  
Case Study Analysis ◽  
It Value ◽  
General Business ◽  
The Impact

This chapter describes literature about IT investments, and the impact of IT on the performance of a firm. The reason for this study is that effects of IT standards, which are an integral part of IT, will be investigated in several case studies. Supporting the case study analysis, a method will be adopted that is used to assess business performance from IT in general. Business performance in general can be assessed from different angles, such as financial performance, process performance and transaction performance. Literature from various disciplines shows the complexity of and the disagreement as regards measurement and description of business performance. However, it is generally accepted that these impacts can be assessed best at the intermediate level: that of business processes. After the introduction, literature dealing with IT value and business performance will be discussed. Then a specific method, the Balanced Scorecard, will be dealt with and an explanation is given why we used it in this research. This chapter concludes with a look at the concept of flexibility, as part of business performance, and what it means in relation to IT standards.

Buy the Book: Electronic Commerce in the Book Trade

1999 ◽  
Vol 14 (3) ◽  
pp. 295-301
Author(s):  
Claudia Loebbecke ◽  
Philip Powell ◽  
Carl Gallagher
Keyword(s):  
Electronic Commerce ◽  
Service Provision ◽  
Web Site ◽  
Electronic Publishing ◽  
Global Market ◽  
Internet Service ◽  
Set Up ◽  
Background Detail ◽  
The Impact

Exploitation of the World Wide Web (WWW) is a pipedream for many businesses, as they do not or cannot analyse their motives for having a web site. Many do not understand that there is more to a successful web site than having a corporate logo on a home page. They do not foresee the effort that goes into maintaining a web site, the increased competition from exposure to a ‘global market’ via the Internet and the impact a web site will have on the existing business. This case study allows analysis of the opportunities and risks of launching electronic commerce (EC) services in the case of the Co-op Bookshop, Australia's largest academic bookseller. The case describes Co-op's difficult progression to a profitable WWW presence and investigates potential developments due to growing competition from ‘global players’ and increasing amalgamation between bookselling over the WWW and electronic publishing. The case outlines the four possibilities by which a firm can profit from its Internet activities and transfers these general benefits to Internet service provision by bookstores. In particular, it directs attention to thinking of the core goals of the business, how a WWW presence helps to meet these goals and whether the introduction of a web site changes the direction of the business. This leads to a consideration of the nature of the web site. The case study allows exploration of the current customers and markets and why the firm focuses on these. Further, there are the issues of the resources required to set up and maintain a web site, how the site may be integrated into the existing business and its growth path. These issues are explored and modelled in the teaching notes and further background detail is given.

Enabling supply chain agility through process integration and supply flexibility

2019 ◽  
Vol 32 (2) ◽  
pp. 519-547 ◽  
Author(s):  
Muhammad Irfan ◽  
Mingzheng Wang ◽  
Naeem Akhtar
Keyword(s):  
Supply Chain ◽  
Business Performance ◽  
Process Integration ◽  
Global Market ◽  
Partial Least Square ◽  
Product Complexity ◽  
Content Type ◽  
Supply Chain Agility ◽  
The Impact ◽  
Supply Flexibility

Purpose The purpose of this paper is to emphasize the underlying mechanism through which firms can achieve supply chain agility and augment business performance from the vendor’s perspective. Design/methodology/approach Drawing on dynamic capability view and contingency theory, the study conceptualizes a moderated mediation model to investigate the underlying influence of process integration (PI), supply flexibility and product-related complexity on supply chain agility and the subsequent effect of supply chain agility on firm’s business performance. Survey data from a sample of 148 firms, in the garment manufacturing industry, in Pakistan were analyzed using partial least square methods. Findings The results revealed that supply flexibility (i.e. volume and mix) mediates the effect of PI on supply chain agility. Supply chain agility, in turn, influences a firm’s business performance. Furthermore, the competence‒capability framework is not consistent across the varying degrees of product complexity such as product complexity hinders the effect of supply flexibility on supply chain agility, whereas it amplifies the impact of PI on supply chain agility. The conditional indirect effects suggest that the indirect effect of PI on supply chain agility through supply flexibility becomes stronger when product complexity is high. Originality/value The study is novel in the context of an emerging economy to educate fashion vendors to tune their competencies and capabilities to regain the market share in the global market place.

scholarly journals Improving Business Performance by Employing Virtualization Technology: A Case Study in the Financial Sector

Computers ◽  
2021 ◽  
Vol 10 (4) ◽  
pp. 52
Author(s):  
Georgios Lambropoulos ◽  
Sarandis Mitropoulos ◽  
Christos Douligeris
Keyword(s):  
Business Performance ◽  
Financial Institution ◽  
Cost Effective ◽  
Service Level ◽  
It Services ◽  
Efficient Manner ◽  
It Departments ◽  
The Impact ◽  
Modern Technologies

The financial crisis of the last decade has left many financial institutions with limited personnel and equipment resources. Thus, the IT departments of these institutions are being asked to explore novel approaches to resolve these constraints in a cost-effective and efficient manner. The goal of this paper is to measure the impact of modern enabling technologies, such as virtualization, in the process of replacing legacy infrastructures. This paper proposes an IT services upgrade plan approach for an organization by using modern technologies. For this purpose, research took place in an operating financial institution, which required a significant upgrade of both its service-level and its hardware infrastructure. A virtualization implementation and deployment assessment for the entire infrastructure was conducted and the resulting consolidated data are presented and analysed. The paper concludes with a five-year financial-based evaluation of the proposed approach with respect to the projection of expenditures, the return of investment and profitability.

scholarly journals Interplay between digital technologies and business performance in banking industry: Global and regional perspectives

Ekonomika ◽  
2021 ◽  
Vol 67 (3) ◽  
pp. 75-92
Author(s):  
Ismail Musabegović ◽  
Mustafa Ozer ◽  
Milena Lazić ◽  
Stefan Jovanović
Keyword(s):  
Information And Communication Technologies ◽  
Fixed Effects ◽  
Business Performance ◽  
Banking Sector ◽  
Communication Technologies ◽  
Global Market ◽  
Information And Communication ◽  
Smart Technologies ◽  
See Region ◽  
The Impact

In order to remain competitive on both domestic and global market as well as to satisfy evolving consumers' needs, modern banks must not ignore the potential of digital and smart technologies. Taking into consideration the importance of digitalization as a new standard in business practice, the aim of this paper is to evaluate the impact of digitalization on the performance of banking sector globally and in SEE region. The main purpose of this paper is to test if the investments in information and communication technologies (ICT) contribute to the growth of profitability of banking sector as well as to the reduction of OPEX. In order to test the influence of investments in ICT on banking performance adequately, the static panel data models of fixed effects models were used. The results indicate that the influence of investments in ICT on OPEX defers on global and regional level. The results also indicate statistically significant positive relationship between investments in ICT and banks' profitability in SEE region.

scholarly journals Econometric Analysis of the Impact of the Intensity of Transboundary Activities on the Level of Economic Complexity: The Case Study of European Countries

REGIONOLOGY ◽  
2019 ◽  
Vol 27 (4) ◽  
pp. 602-632 ◽  
Author(s):  
Ksenia Yu. Voloshenko ◽  
Tatiana E. Drok
Keyword(s):  
Least Squares ◽  
Least Squares Method ◽  
Global Market ◽  
Econometric Analysis ◽  
European Countries ◽  
Economic Complexity ◽  
Interaction Factor ◽  
Foreign Trade Turnover ◽  
The Impact

Introduction. Development of countries, regions and individual ecosystems occurs in the paradigm of innovative and technological change, the crucial element being the production knowledge and competencies. Their ranging in terms of transforming the complexity of the products that the country exports has been embodied and developed in the approach of economic complexity. However, insufficient attention is paid to the study of economic complexity in the context of transboundary processes that impact the development of territories. The objective of this study is to measure the impact of the intensity of transboundary relations on the change in economic complexity through the case study of European countries using the indicators of transboundary specialization of foreign trade turnover. Materials and Methods. The study employed the methods of econometric analysis. Information from the UN Comtrade database, as well as from the special resources for analyzing the economic complexity of countries, the Atlas of Economic Complexity and the Observatory of Economic Complexity, was used as the source data for calculations and measurements. Results. European countries have been classified into 3 subpanels based on Gaussian mixture distributions. The intensity of the impact of the transboundary activities on the complexity of the economy has been identified employing the panel cointegration method based on the constructed models (the combined model and models with fixed and random effects), which were supplemented by data analysis using the fully modified least squares method and the dynamic least squares method. Long-term interdependence between economic complexity and the intensity of transboundary activities has been identified. Discussion and Conclusion. It has been established that the influence of the transboundary interaction factor weakens as the economic complexity increases and under certain conditions it has a negative impact. The revealed dependence is due to the increasing role of global processes rather than the transboundary ones as the economy becomes more complex and more oriented towards the global market. The research findings contribute to further development of the Theory of Economic Complexity; they significantly expand the practical scope of its application, play an important role in understanding and further research on the opportunities and limitations for the development of territories differing in the transboundary cooperation intensity.

scholarly journals VUCA Approach towards Supply Chain

2020 ◽  
Author(s):  
P.Viswanathan N.C
Keyword(s):  
Supply Chain ◽  
Business Performance ◽  
Business Environment ◽  
Global Market ◽  
The Impact ◽  
Current Business

Volatility, Uncertainty Complexity and Ambiguity are the words increasingly used in the supply chain in the current business environment, and the impact it has on business performance in the supply chain is numerous towards improvement. VUCA the terms became synonymous, in supply chain, thus became increasingly important to the leaders in supply chain, to seek the business to operate efficiently and effectively in supply chain. Supply chain is predictable, and today the global market is full of volatile uncertainty and ambiguity, as organizations have to be carefully strategized and be ready for changes in the market and keep the supply chain moving forward.

scholarly journals The impact of the presence on global markets of calcium carbide originating from China on other industry role players: The case of calcium carbide (PTY) LTD

2017 ◽  
Vol 7 (4-2) ◽  
pp. 234-245
Author(s):  
Royce Sitshonile Mazo ◽  
Elias Munapo
Keyword(s):  
Calcium Carbide ◽  
Global Market ◽  
Special Focus ◽  
Face To Face ◽  
Role Players ◽  
Survey Strategy ◽  
Questionnaire Method ◽  
The Impact ◽  
Percent Response Rate

This research assesses how the presence of calcium carbide originating from China has impacted on the operations of other role players in the industry. SA Calcium Carbide (Pty) Ltd. located in Newcastle, South Africa, was used as a case study. The study spanned all markets where the company has a footprint meaning domestically, regionally and internationally. The aim of the study was to discern the extent to which companies like SA Calcium Carbide have been affected by the presence of products from China on the global market with special focus being put on the competitiveness in terms of pricing of products. The study used a survey strategy, and was exploratory in nature. The choice of the survey strategy was motivated by the need to collect both quantitative and qualitative data in order to meet the research objectives. The data was gathered, with an 80 percent response rate, using a questionnaire method from more than 70 current SA Calcium Carbide customers both from the domestic and the export side of the business. In order to consider the different perspectives of the whole scenario, 10 companies involved in either manufacturing or trading of Chinese manufactured calcium carbide were interviewed, some face to face and some telephonically. The study revealed that current customers, who are predominantly from the African continent, buy product from SA Calcium Carbide primarily because of its high quality. It also evident from the results that the export volumes of SA Calcium Carbide were on a gradual downward trend due to loss of market share to Chinese companies.

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