scholarly journals The Role of Emotional Intelligence in Organizational Justice Development and LMX in Pakistan International Airline

2019 ◽  
Vol 5 (1) ◽  
pp. 1
Author(s):  
Junaid Athar Khan
Keyword(s):  
Emotional Intelligence ◽  
Public Sector ◽  
Sample Size ◽  
Organizational Justice ◽  
Sample Size Calculation ◽  
Least Square Method ◽  
Partial Least Square ◽  
Least Square ◽  
Member Exchange ◽  
The Relationship

The purpose of this study was to identify the relationship between emotional intelligence (EI) and leader-member exchange (LMX) and organizational justice (OJ) in a public sector organization. PIA was the case study of the following research and therefore data was collected from certain selected employees in PIA, while the findings of this study was generalized over the entire employee base of PIA and also over the other public sector organizations of the country. The design of the research is quantitative and the data collection method is primary. A pre-structured questionnaire was used to collect data from 391 employees of PIA. The sample size was identified based on Slovin’s formula for sample size calculation. Several statistical techniques such as reliability, correlation, and partial least square method analysis were applied to identify the relationship between the variables. The researcher has also conducted a detailed discussion over the findings of this study, while comparing it with the evaluations carried out by past studies regarding the subject matter under consideration. The findings of the study indicate that a positive relationship exists between EI and LMX as well as between EI and OJ.  

scholarly journals Mediating Role of Individual Market Orientation in Emotional Intelligence and Job Performance Relationship for Banking Industry

2019 ◽  
Vol 21 (1) ◽  
pp. 18-30
Author(s):  
Abdallah A. Sendaro ◽  
Rohaizat Baharun
Keyword(s):  
Emotional Intelligence ◽  
Sample Size ◽  
Market Orientation ◽  
Structural Equation ◽  
Banking Industry ◽  
Individual Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Individual Market ◽  
The Relationship

This empirical article fills the research gap by testing individual market orientation as a mediator in the relationship between the emotional intelligence (EI) and individual performance of operational employees in banking industry. Data were gathered from a survey of 10 banks, from which 188 respondents filled the questionnaires for this study. To decide on the sample size for this study, the G*power software was used to calculate the minimum sample size required. The study analyzed data using structural equation model (SEM) and specifically the partial least square-based structural equation modelling. Two stages of analysis were conducted: the measurement model and the structural model. The results indicate that market orientation has a significant impact on individual performance in which it has provided enough evidence to support the hypothesis that the employees with individual market orientation in the organization perform better. Consistently, the market orientation significantly mediates the relationship between EI and individual performance. The research is expected to contribute in threefold: increase the literature database regarding the antecedents of individual market orientation, change the way we perceive the relationship between EI and performance by introducing individual market orientation as a mediator and lastly, assist the decisions of managers in the organization and provide the basis for future researchers.

scholarly journals Can Job Satisfaction Mediate the Relationship between Emotional Intelligence and Spiritual Intelligence on Teacher Performance?

2021 ◽  
Vol 5 (1) ◽  
pp. 136
Author(s):  
Efendi Efendi ◽  
Sri Harini ◽  
Sudung Simatupang ◽  
Marto Silalahi ◽  
Acai Sudirman
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Teacher Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Spiritual Intelligence ◽  
Additional Information ◽  
Saturated Sample ◽  
The Relationship

This study aims to analyze the role of job satisfaction in mediating the relationship between emotional intelligence and intellectual intelligence on the performance of the high school teachers. This study uses a research design with an associative quantitative approach. Data was collected through documentation and online questionnaires. This study used a sample of 39 respondents with the determination of the sample size using the saturated sample formula. Partial least square is applied to examine the relationship between teacher performance, job satisfaction, emotional intelligence and intellectual intelligence. The results of this study indicate that of the seven hypotheses developed there are two accepted hypotheses, that is, for the effect of emotional intelligence on job satisfaction, it is obtained that the results of a significant effect and the influence of spiritual intelligence on teacher performance are also obtained significant results. Meanwhile, the other 5 hypotheses developed were not significant. Through the findings of this study, it is hoped that it can provide additional information for various parties, especially the school, to pay attention to the factors that affect teacher performance and job satisfaction, so that teachers gain comfort and confidence to continue to improve their performance in implementing learning in schools.

scholarly journals PERAN GREEN TRUST DAN GREEN SATISFACTION MEMEDIASI HUBUNGAN GREEN IMAGE DENGAN GREEN LOYALTY

2018 ◽  
pp. 809
Author(s):  
Ni Luh Gde Sari Dewi Astuti ◽  
I Putu Gde Sukaatmadja
Keyword(s):  
Sample Size ◽  
Positive Relationship ◽  
Environmentally Friendly ◽  
Partial Least Square ◽  
Least Square ◽  
Analysis Technique ◽  
Green Hotel ◽  
Green Trust ◽  
The Relationship

Green hotel has become a branding and strategy in winning business competition, if using environmentally friendly energy. This study aims to explain the relationship green image with green trust, green image with green satisfaction, green trust with green loyalty, green satisfaction with green loyalty, green image with green loyalty, and to explain the role of green trust and green satisfaction in mediating green image relationship with green loyalty. The population in this study are the guests who have been staying at Hotel Bali Tropic Resort & Spa (minimum 2 times stay in the period of 2013-2017) with sample size of 100 respondents. This research uses analysis technique PLS (Partial Least Square). This study found that green image has a positive relationship with green trust, green satisfaction, and green loyalty. Green trust and green satisfaction have a positive relationship with green loyalty. Green trust and green satisfaction are able to mediate partially and have a positive relationship with green loyalty.

scholarly journals PENGARUH KEBIASAAN BERKENDARA TERHADAP PERILAKU BERKENDARA DAN ATRIBUT BERKENDARA DRIVER OJEK ONLINE (STUDI KASUS)

2020 ◽  
Vol 15 (3) ◽  
pp. 169-176
Author(s):  
Novie Susanto ◽  
Esa Akhmad Mujahidin ◽  
Siswanto Siswanto
Keyword(s):  
Significant Relationship ◽  
Least Square Method ◽  
Driving Behavior ◽  
Partial Least Square ◽  
Least Square ◽  
Taxi Drivers ◽  
Partial Least Square Method ◽  
Motorcycle Taxi ◽  
The Relationship

Ojek online hadir ditengah banyaknya jumlah sepeda motor dengan melihat peluang bisnis ojek online. Jumlah kendaraan bermotor tiap tahunnya yang semakin meningkat menyebabkan jumlah kecelakaan yang terjadi dari tahun ke tahun juga ikut mengalami peningkatan. Menganalisis hubungan antara kebiasaan berkendara terhadap perilaku berkendara dan atribut berkendara merupakan langkah pencegahan kecelakaan pada driver ojek online. Penelitian ini menggunakan metode PLS (Partial Least Square) untuk menganalisis hubungan antara variabel kebiasaan berkendara terhadap perilaku dan atribut berkendara. Berdasarkan hasil pengujian dari metode PLS didapatkan kebiasaan berkendara memeiliki hubungan signifikan dengan t-stat 4,584 terhadap atribut berkendara. Variabel kebiasaan berkendara memiliki hubungan yang signifikan terhadap erilaku berkendara dengan t-stat 64,533. Perilaku berkendara memiliki hubungan yang signifikan terhadap atribut berkendara dengan nilai t-stat 3,567. Abstract[THE EFFECT OF DRIVING HABITS TO DRIVING BEHAVIOR AND DRIVING ATTRIBUTE OF ONLINE MOTORCYCLE TAXI DRIVERS (A CASE STUDY)] Online motorcycle taxi comes in the middle of the number of motorbikes by looking at the motorcycle taxi business opportunities online. The number of vehicles that are increasing every year which increases causing the number that occurs from year to year which also increases. Analyzing the relationship between driving while traffic and the attribute of riding traffic towards OJEK ONLINE drivers is one of effort to decrease the number of accidents. This study uses the PLS (Partial Least Square) method to analyze the relationship between driving habits variables on driving behavior and attributes. Based on the test results of the PLS method, it is showed that driving habits have a significant relationship with the t-stat 4,584 to the driving attributes. The driving habits variable has a significant relationship to driving behavior with t-stat 64,533. Driving behavior has a significant relationship to driving attributes with a t-stat value of 3.567. Keywords: driving habits; driving behavior; driving attributes; PLS; online motorcycle taxi

Loyalty to holiday style: motivational determinants

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Marina Laškarin Ažić ◽  
Natali Suštar
Keyword(s):  
Least Square Method ◽  
Partial Least Square ◽  
Least Square ◽  
Age Difference ◽  
Causal Connection ◽  
Novelty Seeking ◽  
Significant Discrepancy ◽  
Content Type ◽  
Loyalty Intention ◽  
The Relationship

Purpose This study aims to understand the push and pull motivations of leisure tourists who stay for one or more nights on the Opatija Riviera and explores the causal connection between motivations and loyalty intention with regard to holiday style. It verifies path discrepancy based on generational and educational differences. Design/methodology/approach The data were collected over a four-month period that included the low and high seasons of 2019. In total, 246 useable questionnaires were collected through on-site research. First, exploratory factor analysis was conducted as this was the first tourist loyalty study to be conducted in the Opatija Riviera region. Then, to test for causal significance amongst relationships and differences at the path level, the partial least square method and multigroup analysis (MGA) was undertaken. Findings The results showed that overall satisfaction fully mediates the relationship between the two established motivations (novelty seeking and outdoor activity) and loyalty to holiday style and partially between relaxation and loyalty to holiday style. Further, MGA results indicated a significant discrepancy in the relationship between preferred holiday style with regard to educational and age difference. Originality/value This study offers new insights regarding a relatively new type of tourist loyalty by developing a theoretical framework that assesses the relationship between loyalty intention and motivation, as well as overall satisfaction.

scholarly journals The Relationship among Spiritual Intelligence, Emotional Intelligence, Organizational Citizenship Behaviour, and Employee Performance

ETIKONOMI ◽  
2019 ◽  
Vol 18 (2) ◽  
pp. 249-258
Author(s):  
Achmad Sani Supriyanto ◽  
Vivin Maharani Ekowati ◽  
Masyhuri Masyhuri
Keyword(s):  
Emotional Intelligence ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Indirect Effect ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Spiritual Intelligence ◽  
Citizenship Behavior ◽  
The Relationship

The effect of Intelligence on employee performance is highly essential, although contradictions related to the current research found. This research aims to analyze the direct and indirect effect of spiritual intelligence and emotional intelligence on employee performance through Organizational Citizenship Behavior (OCB). This research using Partial Least Square (PLS) with 50 respondents as samples. It shows that emotional intelligence has a direct and indirect effect on employee performance. Meanwhile, spiritual intelligence only has a direct effect on employee performance. Emotional intelligence can increase employee performance indirectly through OCB. Management implies that the supervisor is supposed to conduct an assessment on OCB to enhance employee performance continuously.JEL Classification: D23, J24

scholarly journals Dampak E-Servive Quality Terhadap E-Satisfaction Serta Implikasinya Pada Online Repurchase B2C Shopee.com

2020 ◽  
Vol 10 (1) ◽  
pp. 109-118
Author(s):  
Raras Ivastya ◽  
Zaenal Fanani
Keyword(s):  
Service Quality ◽  
Least Square Method ◽  
Partial Least Square ◽  
Least Square ◽  
Online Questionnaire ◽  
Online Data ◽  
Partial Least Square Method ◽  
Relationship Of ◽  
The Relationship ◽  
Positive Effect

Internet services that were introduced in 1993 have an impact on behavior change and the ways of consumer decisions making. On the other hand, the emergence of various developments in information technology, connectivity and smartphones are also slowly able to change the way of consumers for meet the needs of a product or service. This research was conducted for intention to examine the effect of e-service quality on e-satisfaction and implications on B2C consumer repurchase online. Data was taken using an online questionnaire and distributed to B2C consumers with the last amount of data collected as many as 312 questionnaires and then be analyzed using the partial least square method. The results of the analysis show that e-service quality provides a significant positive effect on e-satisfaction and online repurchase for B2C consumers. In other results show e-satisfaction has a significant effect on online repurchase and is able to be a partial mediator of the relationship of e-service quality with online repurchase of B2C consumers.

Impact of Impulsive Buying Behavior and Opinion Leadership on the Relationship between Emotional Intelligence and Consumer Satisfaction of Smartphone buyers

2017 ◽  
Vol 9 (3) ◽  
pp. 71
Author(s):  
Namita Rajput ◽  
Amogh Talan
Keyword(s):  
Emotional Intelligence ◽  
Consumer Satisfaction ◽  
Partial Least Square ◽  
Least Square ◽  
Opinion Leadership ◽  
Equation Modeling ◽  
Buying Behavior ◽  
Impulsive Buying ◽  
The Impact ◽  
The Relationship

<p>This research studies the Impact of Impulsive Buying Behavior and Opinion Leadership on the relationship between Emotional Intelligence and Consumer Satisfaction of Smartphone buyers. Due to an increased usage of smartphones among the youth of India, it has become a challenge for today’s marketers to find out the factors which affect, directly or indirectly, the sale of smartphones. Partial Least Square technique of Structural Equation Modeling was applied using SmartPLS 2.0.M3 to understand the proposed relationships. Both Impulsive Buying Behavior and Opinion Leadership were found to be significant mediators of the relationship between Emotional Intelligence and Consumer Satisfaction. Managerial implications have been discussed.</p>

scholarly journals Perceived Organizational Support and Employee Performance

2021 ◽  
pp. 35-44
Author(s):  
Taha Shabbir ◽  
Kehkashan Naz ◽  
Sunil Dutt Trivedi
Keyword(s):  
Organizational Justice ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Bank Employees ◽  
Relationship Of ◽  
The Relationship

The employee’s in-role and extra-role performance has badly effected due to prevalence of COVID-19. The aim of the study is to examine the relationship of perceived organizational support and employee performance. The role of organizational justice is examined as a moderator. A sample of 222 bank employees was selected on convenience basis.  The responses were recorded through closed ended questionnaires. The responses were analyzed through Partial Least Square Structural Equation Modeling Method. In times of COVID-19 the perceived organizational support has an antidotal effect on employee’s performance. At the same time the organizational justice has a significant role in the relationship of perceived organizational support and employee performance. The managers interested to have good performance of employees have to ensure organizational support along with justice in organizational practices. The perceived organizational support and justice induce trust among employees and compel them to work with diligence. The organizational justice has greater contributions towards performance. The study has examined the non-linear relationship between perceived organizational support and employees’ performance in bank employees in the context of COVID-19. In such times the people expect increased need for organizational support to fight out the challenges

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