scholarly journals Business Is Changing: Expert and Public Opinion on the Future of Work and Artificial Intelligence Through Social Media Research

Author(s):  
Ryan A. Cecchini

Big name organizations have proposed that AI will fundamentally transform the future of business by altering the skills that will be required to stay competitive in an epoch where routine- jobs are automated and where workers in less-routine jobs are displaced from burgeoning advancements in AI. When it comes to assessing the impact of hazardous technologies, a growing body of literature suggests that experts and everyday people tend to perceive risks differently. Social media is a tool that allows individuals to engage with one another, and more recently, social media has become an influential means of consuming and disseminating news online. Reddit is a form of social media that combines both news consumption and social engagement. This major research project (MRP) examines online discourses from end-users on Reddit, from articles written by journalists, and from experts quoted in the media. Inductive content analysis reveals that topics of conversation about AI and the future of work centre around inequality and the economy. Apparent differences are observed between end-users, journalists, and experts, such as the high prevalence of dread on Reddit, which may suggest that most individuals, as opposed to those in the news media, think negatively about AI being introduced into the workplace—for reasons that revolve around the economy, inequality, or both.

2021 ◽  
Author(s):  
Ryan A. Cecchini

Big name organizations have proposed that AI will fundamentally transform the future of business by altering the skills that will be required to stay competitive in an epoch where routine- jobs are automated and where workers in less-routine jobs are displaced from burgeoning advancements in AI. When it comes to assessing the impact of hazardous technologies, a growing body of literature suggests that experts and everyday people tend to perceive risks differently. Social media is a tool that allows individuals to engage with one another, and more recently, social media has become an influential means of consuming and disseminating news online. Reddit is a form of social media that combines both news consumption and social engagement. This major research project (MRP) examines online discourses from end-users on Reddit, from articles written by journalists, and from experts quoted in the media. Inductive content analysis reveals that topics of conversation about AI and the future of work centre around inequality and the economy. Apparent differences are observed between end-users, journalists, and experts, such as the high prevalence of dread on Reddit, which may suggest that most individuals, as opposed to those in the news media, think negatively about AI being introduced into the workplace—for reasons that revolve around the economy, inequality, or both.


2020 ◽  
Author(s):  
Arif Jetha ◽  
Ali Shamaee ◽  
Silvia Bonaccio ◽  
Monique AM. Gignac ◽  
Lori Tucker ◽  
...  

Abstract Background. The future of work is characterized by social, technological, economic, environmental and political changes that are expected to disrupt all aspects of the working world. Our study aims to understand how the future of work impacts vulnerable workers. Methods. We conducted a horizon scan to systematically identify and synthesize diverse sources of evidence including academic research, gray literature and social media. Search terms were generated by members of the multidisciplinary research team, and combined with work outcome, future- and change-related and vulnerable worker search terms. Six search portals were used to uncover peer reviewed and gray literature across diverse disciplines. Search terms were also entered into Twitter’s standard search interface to identify social media resources. Literature was screened for eligibility (i.e., English language, documented a change in the nature of work, industrialized context and description of impact to vulnerable workers). Each relevant article was synthesized, and trend categories were developed by through iterative discussions among the research team. Results. An initial search yielded 4,800 articles after removing duplicates. Following a title and abstract relevancy screen, 3,195 articles were excluded. A total of 342 articles were fully reviewed. A synthesis of articles found nine trend categories which included digital transformation of the economy, artificial intelligence (AI)/machine learning (ML)-enhanced automation, AI-enabled human resource management systems, skill requirements for the future of work; globalization 2.0, climate change and the green economy, Gen Zs and the work environment; populism and the future of work, and external shocks to accelerate the changing nature of work (The COVID-19 example). Some workers may be more likely to experience vulnerability in the future of work including greater exposure to job displacement or wage depression. However, some potentially positive future of work trends also existed and could be beneficial for the labor market engagement of certain groups. Discussion. The changing nature of work can be fragmented for different groups of workers. Our research offers an important step towards understanding and supporting the involvement of vulnerable workers in the future of work.


2017 ◽  
Vol 7 (4) ◽  
pp. 22-49
Author(s):  
Katie Seaborn ◽  
Deborah I. Fels ◽  
Rob Bajko ◽  
Jaigris Hodson

Gamification, or the use of game elements in non-game contexts, has become a popular and increasingly accepted method of engaging learners in educational settings. However, there have been few comparisons of different kinds of courses and students, particularly in terms of discipline and content. Additionally, little work has reported on course instructor/designer perspectives. Finally, few studies on gamification have used a conceptual framework to assess the impact on student engagement. This paper reports on findings from evaluating two gamified multimedia and social media undergraduate courses over the course of one semester. Findings from applying a multidimensional framework suggest that the gamification approach taken was moderately effective for students overall, with some elements being more engaging than others in general and for each course over time." Post-term questionnaires posed to the instructors/course designers revealed congruence with the student perspective and several challenges pre- and post-implementation, despite the use of established rules for gamifying curricula.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Benny Nuriely ◽  
Moti Gigi ◽  
Yuval Gozansky

Purpose This paper aims to analyze the ways socio-economic issues are represented in mainstream news media and how it is consumed, understood and interpreted by Israeli young adults (YAs). It examines how mainstream media uses neo-liberal discourse, and the ways YAs internalize this ethic, while simultaneously finding ways to overcome its limitations. Design/methodology/approach This was a mixed methods study. First, it undertook content analysis of the most popular Israeli mainstream news media among YAs: the online news site Ynet and the TV Channel 2 news. Second, the authors undertook semi-structured in-depth interviews with 29 Israeli YAs. The analysis is based on an online survey of 600 young Israelis, aged 18–35 years. Findings Most YAs did not perceive mainstream media as enabling a reliable understanding of the issues important to them. The content analysis revealed that self-representation of YAs is rare, and that their issues were explained, and even resolved, by older adults. Furthermore, most of YAs' problems in mainstream news media were presented using a neo-liberal perspective. Finally, from the interviews, the authors learned that YAs did not find information that could help them deal with their most pressing economic and social issue, in the content offered by mainstream media. For most of them, social media overcomes these shortcomings. Originality/value Contrary to research that has explored YAs’ consumerism of new media outlets, this article explores how YAs in Israel are constructed in the media, as well as the way in which YAs understand mainstream and new social media coverage of the issues most important to them. Using media content analysis and interviews, the authors found that Young Adults tend to be ambivalent toward media coverage. They understand the lack of media information: most of them know that they do not learn enough from the media. This acknowledgment accompanies their tendency to internalize the neo-liberal logic and conservative Israeli national culture, in which class and economic redistribution are largely overlooked. Mainstream news media uses neo-liberal discourse, and young adults internalize this logic, while simultaneously finding ways to overcome the limitations this discourse offers. They do so by turning to social media, mainly Facebook. Consequently, their behavior maintains the logic of the market, while also developing new social relations, enabled by social media.


2021 ◽  
Vol 00 (00) ◽  
pp. 1-23
Author(s):  
Jayeon Lee

The role of the media in informing the public has long been a central topic in journalism studies. Given that social media platforms have become today’s major source of news, it is important to understand the impact of social media use on citizens’ knowledge of current affairs. While people get news from multiple platforms throughout the day, most research treats social media as a single entity or examines only one or two major platforms ignoring newer social media platforms. Drawing on news snacking framework, this study investigates how using some of today’s most popular social media platforms predicts users’ current affairs knowledge, with particular attention to Snapchat and its news section Discover. A survey conducted in the United States (N=417) demonstrated that each of the platforms is distinct: Twitter is a strongly positive predictor of knowledge, Facebook a marginally significant negative predictor, Reddit a significantly negative predictor and Instagram not a significant predictor. Overall Snapchat use has no significant association with users’ knowledge of current affairs, whereas Discover use has a negative relationship. Further analysis revealed that mere exposure to Snapchat is positively related to soft-news knowledge and attention to Discover is negatively related to hard-news knowledge.


2021 ◽  
Author(s):  
Shuhuan Zhou ◽  
Yi Wang

BACKGROUND During the COVID-19 outbreak, social media served as the main platform for information exchange, through which the Chinese government, media and public would spread information. At the same time, a variety of emotions interweave, and the public emotions would also be affected by the government and media. OBJECTIVE This study aims to investigate the types, trends and relationships of emotional diffusion in Chinese social media among the public, the government and the media under the pandemic of COVID-19 (December 30,2019, to July 1,2020) . METHODS In this paper, Python 3.7.0 and its data crawling framework Scrapy 1.5.1 are used to write a web crawler program to search for super topics related to COVID-19 on Sina Weibo platform of different keywords . Then, we used emotional lexicon to analyze the types and trends of the public, government and media emotions on social media. Finally cross-lagged regression was applied to build the relationships of different subjects’ emotions. RESULTS The highlights of our study are threefold: (1) The public, the government and the media mainly diffuse positive emotions during the COVID-19 pandemic in China; (2) Emotional diffusion shows a certain change over time, and negative emotions are obvious in the initial phase of the pandemic, with the development of the pandemic, positive emotions surpass negative emotions and remain stable. (3)The impact among the three main emotions with the period as the time point is weak, while the impact of emotion with the day as the time point is relatively obvious. The emotions of the public and the government impact each other, and the media emotions can guide the public emotions. CONCLUSIONS This is the first study of comparing pubic, government and media emotions on the social media during COVID-19 pandemic in China. The pubic, the government and the media mainly diffuse positive emotions during the pandemic. And the government and the media have better effect on short-term emotional guidance. Therefore, when the pandemic suddenly occurs, the government and the media should intervene in time to solve problems and conflicts and diffuse positive and neutral emotions. In this regard, the government and the media can play important roles through social media in the major outbreaks. At the theoretical level, this paper takes China's epidemic environment and social media as the background to provide one of the explanatory perspectives for the spread of emotions on social media. At the some time, because of this special background, it can provide comparison and reference for the research on internet emotions in other countries.


Glimpse ◽  
2021 ◽  
Vol 22 (2) ◽  
pp. 119-130
Author(s):  
Sarah Lwahas ◽  

Journalism like many other professions is facing a crucial phase with the emergence of Coronavirus pandemic. The impact of Coronavirus phenomenon is enormous on social and cultural relationships of many communities who depend on the media for information to connect with each other and participate in governance freely. Journalists globally are facing enormous crisis of managing the infodemic of the pandemic streaming particularly from social media; as well as controversies of the media perpetuating disinfodemic or disinformation and distrust in the society. Besides arrests and restrictions of movement, journalists are also under intense threats of losing their jobs, and exacerbated psychological and physical pressures owing to the devastating effects of COVID-19. Using the Social Responsibility theory, that emphasises improved standards of journalism, safeguarding the interests of journalism and journalists among others, and the Agenda setting theory, that controls access to news, information, and entertainment; this research interrogates how journalists from selected states in Northern Nigeria are responding to the challenges of reportage of COVID-19. This research sampled the views of journalists using structured questionnaire administered online and interviewed seven senior journalists holding managerial positions. Findings revealed that journalists are embracing fact checking of the avalanche of information even within familiar sources to verify reports on COVID-19. Similarly, they are deploying digital and multimedia strategies to provide a continuum of media services and sensitive reporting to engage this new infodemic of COVID-19, now globally considered the “new normal”. This research recommends that, since COVID-19 is a novel disease, professionals across countries need to talk with each other, and journalists particularly from Africa and indeed Nigeria; need to put some structure and some science in place, especially in the performance of their jobs, so that professionalism can be sustained without compromising the future of the journalism.


Author(s):  
Şükrü Oktay Kılıç ◽  
Zeynep Genel

A handful of social media companies, with their shifting strategies to become hosts of all information available online, have significantly changed the news media landscape in recent years. Many news media companies across the world have gone through reorganizations in a bid to keep up with new storytelling techniques, technologies, and tools introduced by social media companies. With their non-transparent algorithms favoring particular content formats and lack of interest in developing solid business models for publishers, social media platforms, on the other hand, have attracted widespread criticism by many academics and media practitioners. This chapter aims at discussing the impact of social media on journalism with the help of digital research that provides an insight on what storytelling types with which three most-followed news outlets in Turkey gain the most engagement on Facebook.


Author(s):  
Abbigail J. Tumpey ◽  
David Daigle ◽  
Glen Nowak

Effective communication during an outbreak or public health investigation is crucial for fostering adoption of public health recommendations and minimizing or preventing harm. During outbreaks, a comprehensive communication strategy integrating news media, social media, and partner engagement is essential for reaching affected persons and for keeping everyone informed about public health actions and recommendations. The strategies outlined in this chapter are the foundation for rapidly and effectively conveying information and public health recommendations to the persons at risk, the media, and the different entities involved in the response. Regardless of the public health event’s cause, core communication actions and steps will be similar; however, in every outbreak or public health investigation, perceptions and needs will vary among target audiences, partners (i.e., persons or organizations that can play a role in the crisis response), and persons or organizations with a connection or interest in the outbreak (stakeholders).


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