Evaluasi Mutu Pelayanan Kesehatan Unit Gawat Darurat
The emergency service indicator is one of the determinants of hospital quality in terms of medical, economic, and management aspects. Every hospital is required to have an emergency service facility that serves 24 hours. The general objective of this study is to calculate and analyze the emergency room service visits per triwulan at Karanganyar District Hospital. The type of research used in this research is descriptive, with observation and interview methods, through a retrospective approach. The sample in this study is the same as the population, namely the results of monthly recapitulation of emergency patient visits. The results showed that in Karanganyar District Hospital based on four indicators, the average emergency room patients tended to increase per day, the ratio of emergency patients to nurses tended to increase, the ratio of patients referred to the number of emergency patients decreased, and the average patient died in the emergency department. tends to decline. The conclusion of this study is that all indicators of emergency services at Karanganyar District Hospital are ideal. So the authors suggest that RSUD Karanganyar Regency routinely makes reports based on indicators of emergency patient visits as material for evaluating and planning the quality of the hospital.