scholarly journals Pelatihan Keterampilan Berkomunikasi Bahasa Inggris Bagi Pramusaji Kedai di Kawasan Wisata Aik Berik

2020 ◽  
Vol 1 (1) ◽  
Author(s):  
Dira Permana ◽  
Siti Syafi’atul Qomariyah ◽  
Muhammad Arief Rizka

The English communication skill training for shop waiters in the tourism area of Aik Berik aims to provide theoretical and practical knowledge about the use of a variety of tourism English, expressions and vocabulary commonly used in providing services especially to foreign tourists. This training activity involved the shop waiters around the tourism area of Aik Berik. The mentors of this training were lectures and students majoring in English who had proficient English skills. The training activity took a place around the shop location in the tourism area of Aik Berik, Central Lombok. The training method included material presentation including greetings, showing the way, kinds of food and beverage, menus, price lists, fruits, expressions, mini conversations and the practice of making short conversations among participants regarding the materials that had been taught. The results of the evaluation during the training showed high interest and enthusiasm of the shop waiters in participating in the whole series of training activities ranging from socialization to the implementation of the training. The shop waiters also showed an increase in the capability of using the language, expressions and vocabularies as well as better self-confidence in providing services for tourists. Participants also gave high appreciation to the presence of lectures and students as trainers and hoped that similar activities could continue to be carried out in order to enrich insight and improve communication skills and confidence of tourism activists, especially shop waiters in the Aik Berik tourism area.

2015 ◽  
Vol 1 (1) ◽  
pp. 29-32 ◽  
Author(s):  
Christopher Kowalski ◽  
Shivanthi Sathanandan

ObjectiveUsing simulation, we developed an advanced communication skill training programme with the objective of improving core psychiatry trainees’ confidence in managing difficult situations at work.DesignTwo simulation courses, comprising six scenarios, were developed for psychiatry core trainees (CTs) on the University College London Partners (UCLP) training scheme. Trainees were divided into small groups. Each trainee undertook two scenarios each. Feedback was delivered by facilitators, peers and the simulated patients. Written feedback was also given.SettingThe courses were delivered in a local postgraduate medical education centre.PatientsActors were used to simulate adult psychiatric patients and their relatives. Other scenarios involved actors portraying colleagues.InterventionsThe simulations offered an opportunity for experiential learning while the debriefs allowed for focused feedback on trainees’ communication styles.Main outcome measuresChanges in trainees’ perception of their ability to deal with difficult situations at work were measured. Semistructured interviews further explored trainees’ experience of the course and its educational impact.Results100% (n=39) of the trainees felt that their communication skills had improved after the training. 97% felt more able to defuse an angry/tense situation at work while 92% felt more able to deal with a difficult situation requiring sophisticated communication skills. 97% felt that regular simulation training would be valuable while 100% (n=24) of facilitators agreed that the experience was valuable to the trainees’ professional development. Qualitative analysis showed that trainees found the scenarios realistic, that the experience had led to an increased awareness of their communication style and that original improvements in confidence had translated to their clinical work.ConclusionsThe programme demonstrates that it is possible to use simulation in a simple, inexpensive and time-effective manner to provide realistic, enjoyable and educationally beneficial advanced communication skill training relevant to psychiatric practice.


2020 ◽  
Vol 9 (3) ◽  
pp. 463-474
Author(s):  
Ranti Santika Dewi ◽  
Rostina Sundayana ◽  
Reni Nuraeni

AbstrakRendahnya kemampuan komunikasi matematis dan Self Confidence siswa berpengaruh terhadap prestasi dalam pembelajaran matematika. Perlu upaya untuk meningkatkan kemampuan komunikasi dan Self Confidence siswa salah satunya dengan menggunakan model Discovery Learning dan Problem Based Learning. Tujuan penelitian untuk menganalisis perbedaan peningkatan kemampuan komunikasi matematis dan Self Confidence antara siswa yang mendapatkan model Discovery Learning dan Problem Based Learning. Metode penelitian yang digunakan adalah kuasi eksperimen dengan populasi seluruh siswa kelas X SMA Negeri 2 Garut. Sampel pada penelitian ini sebanyak dua kelas yaitu X MIPA 1 sebagai kelas eksperimen 1 sebanyak 35 siswa yang mendapat model Discovery Learning dan X MIPA 2 sebagai kelas eksperimen 2 sebanyak 33 siswa yang mendapat model Problem Based Learning. Instrumen penelitian yang digunakan berupa tes uraian dan angket skala Bandura. Berdasarkan hasil analisis secara statistik diperoleh kesimpulan bahwa terdapat perbedaan peningkatan kemampuan komunikasi matematis antara siswa yang mendapatkan model Discovery Learning dan Problem Based Learning serta terdapat perbedaan peningkatan Self Confidence antara siswa yang mendapatkan model Discovery Learning dan Problem Based Learning. Differences in The Improvement of Mathematical Communication Skill and Self Confidence between Students Who Get the Discovery Learning and Problem Based LearningAbstractThe low mathematical communication skills and Self Confidence of the students affect achievement in mathematics learning. It is worth the effort to improve communication skills and Self Confidence of the students one by using the model of Discovery Learning and Problem Based Learning. Research purposes to analyze the differences in the increase in mathematical communication skills and Self Confidence among the students who get the model of Discovery Learning and Problem Based Learning. The research method used is a quasi-experiment with the entire population of students of class X SMA Negeri 2 Garut. The sample in this study were two classes, namely X MIPA 1 as a class experiment 1 as many as 35 students who received Discovery model Learning and X MIPA 2 as a class experiment 2 a total of 33 students who received the model of Problem Based Learning. The research instrument used in the form of test descriptions and questionnaire scale Bandura. Based on the results of the analysis of statistically obtained the conclusion that there are differences in mathematical communication skills among the students who get the model of Discovery Learning and Problem Based Learning as well as there are differences in the increase in Self Confidence among the students who get the model of Discovery Learning and Problem Based Learning.


2021 ◽  
Vol 1 (2) ◽  
pp. 63-69
Author(s):  
Nor Hidayah Mohd Taufek ◽  
Syafiqah Nadiah Halimi ◽  
Norny Syafinaz Ab Rahman ◽  
Che Suraya Zin ◽  
Christopher John Turner

Introduction: Accreditation standards for pharmacy students’ education include the requirement for experiential education (EE) and acknowledge, in building life-long learning skills, the need to develop students’ skills in analysing their practice-based performance. The goal of this qualitative study was to assess students’ ability to reflect on their experience providing face-to-face care to patients with a history of substance use disorders (PHSUDs). Materials and methods: Interviews were conducted with undergraduate pharmacy students who provided care to PHSUDs in an EE programme. An interview guide was used to explore students’ experiences and their perceptions regarding the challenges they encountered, changes in their attitude towards PHSUDs and ways to improve their ability to care for PHSUDs. Data relevant to the study was extracted from interview transcripts, manually sorted and coded using Microsoft Excel and subjected to thematic analysis.  Results: The themes identified were 1) Increased self-confidence in face-to-face interactions with PHSUDs 2) Increased empathy towards PHSUDS 3) Reduction in stigmatised attitudes towards PHSUDs 4) Positive nature of the interactions with PHSUDs 5) Appreciation for the opportunity to apply knowledge in practice 6) Recognition of the need for improved communication skill training 7) Recognition of the need to improve training for dealing with unexpected questions and situations. Conclusion: Pharmacy students demonstrated reflective skills in identifying multiple positive learning outcomes stemming from a one-day EE programme involving PHSUDs. In addition, they provided insights useful to faculty in curriculum planning.


2021 ◽  
Vol 6 (2) ◽  
pp. 167
Author(s):  
Sholikha Oktavi Khalifaturofi'ah ◽  
Elfira Maya Adiba ◽  
Zubaidah Nasution

<pre> </pre><p><strong>Abstract</strong>. One of the problems in Islamic microfinance institutions is the availability of human resources who understand and are qualified in Islamic banking operations. The development of professionalism of lecturers in the field of teaching regarding Islamic bank operation laboratories has been related to the problem of lack<br />of understanding of human resources in BMT. The purpose of this activity is to provide training on Islamic banking operations. This training was attended by 5 employees of KSPPS BMT Peniti Kahuripan Muliya. The training participants came from three BMT branch offices, namely the Surabaya branch, the Boyolali<br />branch, and the Bandung branch. The methods used are 1) providing theoretical and practical knowledge about Islamic banking operations 2) assistance in the roleplay of Islamic banking operations. The results of this activity are: First, all participants of this training activity are very enthusiastic and highly motivated to participate in the implementation of Islamic banking operational training activities. Second, the participants who attended the training as a whole were 60% of all training participants.<br /><br /></p><p><strong><br /></strong></p><p><strong>Abstrak</strong>. Salah satu masalah dalam lembaga keuangan mikro syariah adalah ketersediaan SDM yang memahami dan mumpuni dalam operasional perbankan syariah. Pengembangan profesionalisme dosen pada bidang pengajaran tentang laboratorium operasi bank syariah selama ini terkait dengan persoalan kurangnya pemahaman SDM di BMT. Tujuan kegiatan ini adalah untuk memberikan pelatihan tentang operasional perbankan syariah. Pelatihan ini diikuti oleh para karyawan KSPPS BMT Peniti kahuripan Muliya sebanyak 5 orang. Peserta pelatihan berasal dari tiga kantor cabang BMT yaitu cabang Surabaya, cabang Boyolali, dan Cabang Bandung. Metode yang digunakan adalah 1) pemberian pengetahuan teoretis dan praktis tentang operasional perbankan syariah 2) pendampingan dalam <em>roleplay</em> operasional perbankan syariah. Hasil kegiatan ini adalah : Pertama, semua peserta kegiatan pelatihan ini sangat antusias, bersemangat, dan mempunyai motivasi yang tinggi mengikuti pelaksanaan kegiatan pelatihan operasional perbankan syariah. Kedua, peserta kegiatan yang mengikuti pelatihan secara keseluruhan adalah 60% dari semua peserta pelatihan.</p><p> </p><p><strong><em><br /></em></strong></p><div id="gtx-trans" style="position: absolute; left: -73px; top: 416px;"> </div>


2013 ◽  
Vol 710 ◽  
pp. 759-762
Author(s):  
Gang Chen

The general design of HLA based communication command equipment operation simulation system is given to solve the difficulty of large equipment operation training. Firstly, the simulation system and its constitution are introduced. Secondly, two different federation runtime structures including single federation basic structure and multiple federations structure are designed according to system architecture. Thirdly, information interaction mode of training and FOM are concluded. Finally, two kinds of system application modes consisting of communication skill training and communication command training are presented.


Sign in / Sign up

Export Citation Format

Share Document