Open Innovation in the Shared Mobility Market

2021 ◽  
Vol 7 (4) ◽  
pp. 212
Author(s):  
Katarzyna Turoń ◽  
Andrzej Kubik
Keyword(s):  
Quality Of Service ◽  
Open Innovation ◽  
Service Providers ◽  
Mutual Benefit ◽  
It Service ◽  
Mobility Service ◽  
Factors Influencing ◽  
Shared Mobility ◽  
Practical Recommendations

The market for shared mobility services is growing very quickly. New types of vehicles have been introduced, and the offer of available services and functionalities has expanded, the purpose of which is to improve the quality of service. Despite all the improvements, it is still not possible to speak of achieving full availability of systems that meet the needs of users. This is due to the reluctant involvement of operators of shared mobility systems in joining Mobility as a Service platforms based on the idea of open innovation. The aim of the article is to analyze the factors influencing the limitations in the development of open innovations in the form of Mobility as a Service (MaaS) services. The authors focus on identifying the challenges and concerns faced by shared mobility service providers. The article supports the development of the concept of open innovation in shared mobility services. It also contains practical recommendations for the development of MaaS systems. The results of the developed research can be used by operators of shared mobility services, transport authorities, or IT service providers providing MaaS services to strengthen cooperation and integration using the language of mutual benefit.

scholarly journals A Load Balancing Per Connection Classifier Dengan Pengukuran Quality of Service Pada Jaringan LAN Lingkup Universitas

2020 ◽  
Vol 2 (2) ◽  
pp. 40-53
Author(s):  
Aulia Desy Aulia Nur Utomo
Keyword(s):  
Quality Of Service ◽  
Load Balancing ◽  
Packet Loss ◽  
Service Providers ◽  
Network Configuration ◽  
Network Connection ◽  
Before And After ◽  
Internet Connections ◽  
Use Of Internet

Abstract In the use of internet networks that are general in nature need to implement an appropriate network configuration to maximize the use of internet connections provided by service providers. This is important for the optimal use of internet services and in accordance with utilities that are basically general and shared can be achieved. Per Connection Classifier is a load balancing method for distributing traffic loads to more than one network connection point in a balanced way, so that traffic can run optimally. This research focuses on network configuration methods to maximize internet usage for all users. Quality of Service is used to see the performance of network traffic which is indicated by the value of the parameter delay, throughput, and packet loss. Based on the results of testing and research that have been carried out before and after using load balancing per connection clasifier, the delay value is decreased from 180.26 ms to 148.36 ms and throughput increased from 1.76% to 2.03%, then packet loss decreased from 25.37% to 18.59% according to the TIPHON standard. Keywords: Quality of Service, Per Connection Classification, load balancing, delay, throughput, packet loss

scholarly journals The Control Process Effectiveness: Organization Versus Customer

2013 ◽  
Vol 11 (8) ◽  
pp. 345
Author(s):  
Ofer Barkai
Keyword(s):  
Quality Of Service ◽  
Customer Service ◽  
Internal Control ◽  
Service Providers ◽  
Control Process ◽  
Point Of View ◽  
Large Organization ◽  
Control Processes ◽  
Telecommunication Company

This research project, which was implemented in an organization whose primary function is providing service (Telecommunication company), studies the scope of the correlation between the quality of service from the customers point of view (customer survey) and the organization (Telecommunication company systems). The research is important both for economic and scientific reasons. It involves many organizational control units which require significant monetary investments. From a scientific point of view, the research is important because it can shed light on the asymmetrical point of view existing between customers and organizations. Organizations that are service providers place high importance on the quality of service and their image as perceived by their customers. Quality of service is measured through internal control processes and from there is passed on to the staff who are directly involved in customer service. In this study, we focus on a large organization which implements control processes and then provides service to customers. Therefore, the activities of this organization are judged first and foremost on the basis of the service quality provided. The existing internal control processes of the organization, which measure the standard of service provided on the basis of organizational benchmarks are separate from those that measure customer satisfaction. In this project, we analyze the correlation between the outlook of the customer and the results of internal control processes.

Grid Workflows with Encompassed Business Relationships

2012 ◽  
pp. 1332-1348
Author(s):  
Dimosthenis Kyriazis ◽  
Andreas Menychtas ◽  
Theodora Varvarigou
Keyword(s):  
Quality Of Service ◽  
Service Providers ◽  
Added Value ◽  
Business Relationships ◽  
Qos Provisioning ◽  
Grid Services ◽  
Qos Parameters ◽  
Mapping Process ◽  
Selection Of

This chapter focuses on presenting and describing an approach that allows the mapping of workflow processes to Grid provided services by not only taking into account the quality of service (QoS) parameters of the Grid services but also the potential business relationships of the service providers that may affect the aforementioned QoS parameters. This approach is an integral part of the QoS provisioning, since this is the only way to estimate, calculate, and conclude to the mapping of workflows and the selection of the available service types and instances in order to deliver an overall quality of service across a federation of providers. The added value of this approach lays on the fact that business relationships of the service providers are also taken into account during the mapping process.

Quality of Experience (QoE) for Wireless Video Over Critical Communication Systems

2017 ◽  
pp. 132-167
Author(s):  
Emad Danish ◽  
Mazin I. Alshamrani
Keyword(s):  
Resource Allocation ◽  
Quality Of Service ◽  
Energy Consumption ◽  
Communication Systems ◽  
Quality Of Experience ◽  
Service Providers ◽  
Wireless Video ◽  
User Centric ◽  
Near Future

Video streaming is expected to acquire a massive share of the global internet traffic in the near future. Meanwhile, it is expected that most of the global traffic will be carried over wireless networks. This trend translates into considerable challenges for Service Providers (SP) in terms of maintaining consumers' Quality of Experience (QoE), energy consumption, utilisation of wireless resources, and profitability. However, the majority of Radio Resource Allocation (RRA) algorithms only consider enhancing Quality of Service (QoS) and network parameters. Since this approach may end up with unsatisfied customers in the future, it is essential to develop innovative RRA algorithms that adopt a user-centric approach based on users' QoE. This chapter focus on wireless video over Critical communication systems that are inspired by QoE perceived by end users. This chapter presents a background to introduce the reader to this area, followed by a review of the related up-to-date literature.

The Playout Control Management

2011 ◽  
pp. 689-702
Author(s):  
Mirko Luca Lobina ◽  
Luigi Atzori ◽  
Fabrizio Boi
Keyword(s):  
Quality Of Service ◽  
Service Provider ◽  
Service Providers ◽  
State Of The Art ◽  
Main Idea ◽  
The State ◽  
Ip Telephony ◽  
Open Standard ◽  
Control Management

IP Telephony provides a way for an enterprise to extend consistent communication services to all employees, whether they are in main campus locations, at branch offices, or working remotely, also with a mobile phone. IP Telephony transmits voice communications over a network using open standard-based Internet protocols. This is both the strength and weakness of IP Telephony as the involved basic transport protocols (RTP, UDP, and IP) are not able to natively guarantee the required application quality of service (QoS). From the point of view of an IP Telephony Service Provider this definitely means possible waste of clients and money. Specifically the problem is at two different levels: i) in some countries, wherelong distance and particularly international call tariffs are high, perhaps due to a lack of competition or due to cross subsidies to other services, the major opportunity for IP Telephony Service Providers is for price arbitrage. This means working on diffusion of an acceptable service, although not at high quality levels; ii) in other countries, where different IP Telephony Service Providers already exist, the problem is competition for offering the best possible quality. The main idea behind this chapter is to analyze specifically the state of the art playout control strategies with the following aims: i) propose the reader the technical state of the art playout control management and planning strategies (overview of basic KPIs for IP Telephony); ii) compare the strategies IP Telephony Service Provider can choose with the aim of saving money and offering a better quality of service; iii) introduce also the state of the art quality index for IP Telephony, that is a set of algorithms for taking into account as many factors as possible to evaluate the service quality; iv) provide the reader with examples on some economic scenarios of IP Telephony.

Grid Workflows with Encompassed Business Relationship

2011 ◽  
pp. 128-145 ◽  
Author(s):  
Dimosthenis Kyriazis ◽  
Andreas Menychtas ◽  
Theodora Varvarigou
Keyword(s):  
Quality Of Service ◽  
Service Providers ◽  
Added Value ◽  
Business Relationships ◽  
Qos Provisioning ◽  
Grid Services ◽  
Qos Parameters ◽  
Mapping Process ◽  
Selection Of

This chapter focuses on presenting and describing an approach that allows the mapping of workflow processes to Grid provided services by not only taking into account the quality of service (QoS) parameters of the Grid services but also the potential business relationships of the service providers that may affect the aforementioned QoS parameters. This approach is an integral part of the QoS provisioning, since this is the only way to estimate, calculate, and conclude to the mapping of workflows and the selection of the available service types and instances in order to deliver an overall quality of service across a federation of providers. The added value of this approach lays on the fact that business relationships of the service providers are also taken into account during the mapping process.

The Competition Between ISPs in Presence of the Net Neutrality

2017 ◽  
Vol 6 (3) ◽  
pp. 166
Author(s):  
Mohamed El Amrani ◽  
Hamid Garmani ◽  
Mohamed Baslam ◽  
Rachid El Ayachi
Keyword(s):  
Quality Of Service ◽  
Service Providers ◽  
Decision Support Tool ◽  
Neutral Network ◽  
Net Neutrality ◽  
Internet Service ◽  
Support Tool ◽  
Content Provider ◽  
The Impact

<p>In this work, we present an economic model of computer networks that describes the in-teraction between Internet Service Providers (ISP ), customers and content provider. The competition between ISP s may be translated by the prices they require and the qualities of service (QoS) they offer. The customer demand for service from an ISP does not only de-pend on the price and quality of service (QoS) of the ISP , but it is influenced by all those offered by its competitors. This behavior has been extensively analyzed using game the-ory as a decision support tool. We interpret a non-neutral network when a content provider privileges ISP s by offering them more bandwidth to ensure proper QoS to support ap-plications that require more data transport capacity (voice over internet protocol (V OIP ) the live video streaming, online gaming). In addition, our work focuses on the price game analysis and QoS between ISP s in two cases: neutral network and non-neutral network. After showing the existence and uniqueness of equilibrium in terms of quality of service, we analyzed the impact of net neutrality on competition between ISP s. We also validated our theoretical study with numerical results, which show that the game has an equilibrium point which depends on all the parameters of the system.</p>

scholarly journals Quality of Service (QoS) Management for Local Area Network (LAN) Using Traffic Policy Technique to Secure Congestion

Computers ◽  
2020 ◽  
Vol 9 (2) ◽  
pp. 39
Author(s):  
Wan Muhd Hazwan Azamuddin ◽  
Rosilah Hassan ◽  
Azana Hafizah Mohd Aman ◽  
Mohammad Kamrul Hasan ◽  
Ahmed Salih Al-Khaleefa
Keyword(s):  
Quality Of Service ◽  
Service Providers ◽  
Local Area Network ◽  
Local Area ◽  
Advanced Technology ◽  
Area Network ◽  
Internet Service ◽  
Internet Connection ◽  
It Department

This study presents the proposed testbed implementation for the Advanced Technology Training Center (ADTEC) Batu Pahat, one of Malaysia’s industrial training institutes. The objectives of this study are to discover the issues regarding network congestion, propose a suitable method to overcome such issues, and generate output data for the comparison of the results before and after the proposed implementation. The internet is directly connected to internet service providers (ISPs), which neither impose any rule nor filter the traffic components; all connections comply on the basis of the base effort services provided by the ISP. The congestion problem has been raised several times and the information technology (IT) department has been receiving complaints about poor and sometimes intermittent internet connection. Such issues provide some ideas for a possible solution because the end client is a human resource core business. In addition, budget constraints contribute to this problem. After a comprehensive review of related literature and discussion with experts, the implementation of quality of service through add-on rules, such as traffic policing on network traffic, was proposed. The proposed testbed also classified the traffic. Results show that the proposed testbed is stable. After the implementation of the generated solution, the IT department no longer receives any complaints, and thus fulfills the goal of having zero internet connection issues.

scholarly journals Eco-Efficient Resource Management in HPC Clusters through Computer Intelligence Techniques

Energies ◽  
2019 ◽  
Vol 12 (11) ◽  
pp. 2129 ◽  
Author(s):  
Alberto Cocaña-Fernández ◽  
Emilio San José Guiote ◽  
Luciano Sánchez ◽  
José Ranilla
Keyword(s):  
Environmental Impact ◽  
High Performance ◽  
Service Providers ◽  
It Service ◽  
Genetic Fuzzy System ◽  
Trade Offs ◽  
Efficient Resource ◽  
The University ◽  
Performance Computing

High Performance Computing Clusters (HPCCs) are common platforms for solving both up-to-date challenges and high-dimensional problems faced by IT service providers. Nonetheless, the use of HPCCs carries a substantial and growing economic and environmental impact, owing to the large amount of energy they need to operate. In this paper, a two-stage holistic optimisation mechanism is proposed to manage HPCCs in an eco-efficiently manner. The first stage logically optimises the resources of the HPCC through reactive and proactive strategies, while the second stage optimises hardware allocation by leveraging a genetic fuzzy system tailored to the underlying equipment. The model finds optimal trade-offs among quality of service, direct/indirect operating costs, and environmental impact, through multiobjective evolutionary algorithms meeting the preferences of the administrator. Experimentation was done using both actual workloads from the Scientific Modelling Cluster of the University of Oviedo and synthetically-generated workloads, showing statistical evidence supporting the adoption of the new mechanism.

scholarly journals Coding into the Great Unknown: Analyzing Instant Messaging Session Transcripts to Identify User Behaviors and Measure Quality of Service

2010 ◽  
Vol 71 (4) ◽  
pp. 361-374 ◽  
Author(s):  
Sarah Maximiek ◽  
Erin Rushton ◽  
Elizabeth Brown
Keyword(s):  
Quality Of Service ◽  
Web Site ◽  
Service Providers ◽  
Instant Messaging ◽  
Information Service ◽  
Valuable Insight ◽  
Reference Services ◽  
User Behaviors ◽  
Digital Reference

After one year of providing virtual reference service through an instant messaging (IM) service, Binghamton University (BU) Libraries, under the purview of its Digital Reference Committee (DRC), undertook a study of collected session transcripts. The goals of this work were to determine who was using the IM service and why; if staffing for the service was adequate and met our in-person reference standards; and if improvements to the libraries’ existing reference services were needed. The findings revealed that 31 percent of identifiable users were students and 5 percent of users were campus community members. The analyses also revealed that many used the service for complex questions and not just ready reference, policy, and directional questions as had been expected. The most common question types were Web site navigation help (29% of all sessions), research assistance (22%), and instructional questions (23%). The American Library Association Reference & User Services Association (RUSA) Guidelines for the Behavioral Performance of Reference and Information Service Providers were used to measure quality of service. The findings reveled that approachability, showing interest, and listening were each demonstrated in over 80 percent of sessions, indicating these activities can be demonstrated effectively in a virtual environment. The study also found that questions were correctly answered 84 percent of the time. The study provided valuable insight into how patrons approach and locate information on our Web site and demonstrated a need for additional training, improved site design and navigational aids, and future discussions of staffing alternatives for the IM service.

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