scholarly journals Tourist Motivations and Satisfaction in the Archaeological Ensemble of Madinat Al-Zahra

2019 ◽  
Vol 11 (5) ◽  
pp. 1380 ◽  
Author(s):  
Amalia Hidalgo-Fernández ◽  
Ricardo Hernández-Rojas ◽  
Juan Jimber del Río ◽  
José Casas-Rosal
Keyword(s):  
Public Administration ◽  
Transport System ◽  
Structural Equation ◽  
Structural Equation Models ◽  
Perceived Value ◽  
The Public ◽  
High Satisfaction ◽  
The World ◽  
The City ◽  
Study Offer

Madinat Al-Zahra is an ancient Arab palace located in Cordoba, Spain, which was proclaimed as part of the World Heritage of Humanity in 2018. The public administration must know the tourist motivations and interest in this heritage, as well as the satisfaction with Cordoba as destination and this Archaeological Ensemble. This article addresses these issues by analyzing and comparing motivations, expected and perceived value with the destination and those of the monument itself, using a Structural Equation Models methodology. Data was obtained from a survey of 375 tourists and the results showed that there is a high satisfaction with both destination and site, although these people perceive that this heritage is not integrated with the rest of the city attractions. In addition, the survey highlights that the transport system to the site is one of the most important weaknesses, among others. The results of this study offer valuable information related to this heritage.

scholarly journals PUBLIC ADMINISTRATION OF PUBLIC TRANSPORT THROUGH IMPLEMENTATION OF AN INFORMATION AND COMMUNICATION MECHANISM

World Science ◽  
2020 ◽  
Vol 2 (1(53)) ◽  
pp. 16-21
Author(s):  
Davyd Shatirishvili
Keyword(s):  
Public Administration ◽  
Transport System ◽  
Public Transport ◽  
Intelligent Transport System ◽  
Information Communication ◽  
Transport Services ◽  
Communication Mechanism ◽  
The World ◽  
Information And Communication ◽  
The City

The theoretical aspects of application of information and communication mechanism in the field of public transport are defined. The object of study is the field of public land transport services. The purpose of the article is to analyze the world experience in implementing information and communication mechanism and substantiate the need for the use of appropriate technologies in the public administration of the sphere of services in the land public transport in the capital city. The conceptual foundations of creating smart-cities are revealed. The attention is focused on the information and communication technologies as one of the areas of smart-specialization of the city of Kyiv. The world tendencies of introduction of the information-communication or smart-technologies are presented. The problems of functioning of urban transport system are revealed. The feasibility of introducing an intelligent transport system has been proved. The key issues that need to be addressed to improve the current situation in the field of the land public transport in the city of Kyiv are outlined. There is also an emphasis on improving the performance of the carrier-company. The relationship between the information- communication, regulatory, organizational, financial mechanisms is revealed. The need to involve the city dwellers in the development of the management decisions is emphasized.

Tourist Satisfaction Analysis Through Structural Equation Models

2020 ◽  
pp. 112-130
Author(s):  
José Carlos Casas-Rosal ◽  
Juan Antonio Jimber del Río ◽  
Ricardo David Hernández Rojas ◽  
Amalia Hidalgo-Fernández
Keyword(s):  
Structural Equation ◽  
Structural Equation Models ◽  
Structural Equations ◽  
The Public ◽  
Demographic Profiles ◽  
Tourist Satisfaction ◽  
Level Of Satisfaction ◽  
Degree Of Satisfaction ◽  
Tourist Behaviour ◽  
The City

This chapter analyses the tourist behaviour through the estimation of a statistical model of structural equations, observing to what extent the motivation, interest, and value given to the destination of the trip are determining factors. A study of the socio-demographic profiles, the level of satisfaction, and the loyalty of the tourist with the destination is carried out in this context and in response to the need to analyse and understand the reasons why tourists have a greater or lesser degree of satisfaction with the destination, which is truly necessary to improve the public administrations and private entrepreneur management in this sector. This has been applied to a case study: tourists visiting the city of Cordoba, designing a survey for those who visit the city for cultural reasons.

A Psychological Process of Bureaucratic Whistleblowing: Applying the Theory of Planned Behavior

2021 ◽  
pp. 027507402110033
Author(s):  
Hongseok Lee ◽  
Minsung Michael Kang ◽  
Sun Young Kim
Keyword(s):  
Theory Of Planned Behavior ◽  
Planned Behavior ◽  
Structural Equation ◽  
Structural Equation Models ◽  
Behavioral Control ◽  
Perceived Behavioral Control ◽  
Psychological Process ◽  
Public Employees ◽  
The Public ◽  
Using Data

Whistleblowing is a psychological process that involves the calculation of risks and benefits. While there exists a broad range of research on whistleblowing in the public sector, previous studies have not examined its entire process due to the limited focus on either whistleblowing intention or whistleblowing behavior. This study aims to fill this gap by applying the theory of planned behavior (TPB) to the whistleblowing context. Specifically, we examine how individual beliefs about the likely consequences of whistleblowing (attitude toward whistleblowing), others’ expectations about whistleblowing (subjective norm), and the capability of blowing the whistle (perceived behavioral control) influence public employees’ actual whistleblowing by way of their intention to report wrongdoings. A series of structural equation models are tested using data from the 2010 Merit Principles Survey. The findings show that the more the employees perceive that the consequences of whistleblowing are important, the more the key referents support whistleblowing, and the more the protections for whistleblowers are available, the more likely are their intentions to disclose wrongdoings and then actually engage in whistleblowing behavior. We conduct additional analyses for internal and external whistleblowers separately and find that there are both meaningful similarities and differences between the two groups. This study provides support for the validity of TPB as a theoretical framework for better understanding and explicating the psychological process of bureaucratic whistleblowing.

Everything old is old again

2021 ◽  
pp. 014473942110173
Author(s):  
John J Carroll
Keyword(s):  
Public Administration ◽  
The Public ◽  
The World ◽  
Course Offerings ◽  
Entrepreneurial Activities ◽  
Core Course ◽  
Widespread Dissemination ◽  
Master Of Public Administration

A purpose of the Master of Public Administration (MPA) program is to translate theory into practical concepts to prepare leaders of the public and nonprofit sectors. The practice continues to employ entrepreneurial activities throughout the world. The academy has researched, written, and published extensively about entrepreneurship to build knowledge. The author pulled together aspects of the research to build an applicable framework for entrepreneurship—presenting, publishing, and designing an MPA course. This paper discusses that journey. The author sought to find the extent of similar courses in other accredited programs. The findings did not reveal widespread dissemination of entrepreneurship courses. An unintended finding shows that core course offerings appeared to be largely unchanged for decades. Is it time to “reinvent” the MPA program?

Sex in the City that Peter Built: The Demimonde and Sociability in Mid-Eighteenth Century St. Petersburg

Slavic Review ◽  
2017 ◽  
Vol 76 (4) ◽  
pp. 907-930
Author(s):  
Igor Fedyukin
Keyword(s):  
Eighteenth Century ◽  
Public Sphere ◽  
Large Scale ◽  
Historical Context ◽  
Reading Public ◽  
Associational Life ◽  
The Public ◽  
The World ◽  
The Public Sphere ◽  
The City

This article uses the materials of the Drezdensha affair, a large-scale investigation of “indecency” in St. Petersburg in 1750, to explore unofficial sociability among the Imperial elite, and to map out the institutional, social, and economic dimensions of the post-Petrine “sexual underworld.” Sociability and, ultimately, the public sphere in eighteenth century Russia are usually associated with loftier practices, with joining the ranks of the reading public, reflecting on the public good, and generally, becoming more civil and polite. Yet, it is the privately-run, commercially-oriented, and sexually-charged “parties” at the focus of this article that arguably served as a “training ground” for developing the habits of sociability. The world of these “parties” provides a missing link between the debauchery and carousing of Peter I's era and the more polite formats of associational life in the late eighteenth century, as well as the historical context for reflections on morality, sexual licentiousness, foppery, and the excesses of “westernization.”

scholarly journals Public Transit Loyalty Modeling Considering the Effect of Passengers’ Emotional Value: A Case Study in Xiamen, China

2018 ◽  
Vol 2018 ◽  
pp. 1-12 ◽  
Author(s):  
Shi-chao Sun
Keyword(s):  
Structural Equation ◽  
Goodness Of Fit ◽  
Public Transit ◽  
Perceived Value ◽  
Index Score ◽  
The Public ◽  
Bus Service ◽  
Bus Services ◽  
Emotional Value

To better sustain passengers’ loyalty towards bus service, this paper addressed the modeling of the public transit loyalty by the use of structural equation model. As a novel hypothesis, the emotional value was considered to have effects on the perceived value of bus services in this study, which reflected the degree of passengers’ emotional dependence on the public transit. Specifically, in order to better assess the loyalty, seven unobserved variables were measured to construct the structural model, namely, “service guarantee,” “operational services and efficiency,” “emotional value,” “perceived value,” “expectation,” “satisfaction,” and “loyalty.” The goodness-of-fit of the model was estimated and evaluated by using the survey data harvested from Xiamen, China. Besides, the index score of variables was also computed to help determine targeted approaches to better improve the level of bus service. The results indicated that the time cost and the monetary cost actually had no effects on the perceived value of users in the case study. At the same time, however, it also proved that passengers’ emotional value towards the public transit indeed affected passengers’ perception of the service value. In addition, whether users’ perceived value was as expected determined how much passengers satisfied with the service. Regarding the index score of variables, it indicated a great dissatisfaction of passengers towards the current bus service. Unexpectedly, the score of loyalty even still retained a relatively high level, which reflected continue-to-use willingness of passengers. It implied that being subject to economic conditions and other factors, passengers were captive and had to continue relying on the public transit, in spite of their dissatisfaction. As for the improvement direction of bus services, targeted approaches should be determined to improve the quality of bus service, regarding the aspects of “condition of facilities in the bus,” “driving stability and comfort,” “vehicle speed,” and “safety.”

Reconceptualizing the Public Spaces of New Urban Areas in Hanoi: The End or the New of Public-Making?

2021 ◽  
Vol 12 (1) ◽  
Author(s):  
Minh-Tung Tran ◽  
◽  
Tien-Hau Phan ◽  
Ngoc-Huyen Chu ◽  
◽  
...  
Keyword(s):  
Public Space ◽  
Urban Areas ◽  
Public Spaces ◽  
The Public ◽  
Doi Moi ◽  
The World ◽  
Relationship Of ◽  
The Relationship ◽  
The City ◽  
Neighborhood Level

Public spaces are designed and managed in many different ways. In Hanoi, after the Doi moi policy in 1986, the transfer of the public spaces creation at the neighborhood-level to the private sector has prospered na-ture of public and added a large amount of public space for the city, directly impacting on citizen's daily life, creating a new trend, new concept of public spaces. This article looks forward to understanding the public spaces-making and operating in KDTMs (Khu Do Thi Moi - new urban areas) in Hanoi to answer the question of whether ‘socialization’/privatization of these public spaces will put an end to the urban public or the new means of public-making trend. Based on the comparison and literature review of studies in the world on public spaces privatization with domestic studies to see the differences in the Vietnamese context leading to differences in definitions and roles and the concept of public spaces in KDTMs of Hanoi. Through adducing and analyzing practical cases, the article also mentions the trends, the issues, the ways and the technologies of public-making and public-spaces-making in KDTMs of Hanoi. Win/loss and the relationship of the three most important influential actors in this process (municipality, KDTM owners, inhabitants/citizens) is also considered to reconceptualize the public spaces of KDTMs in Hanoi.

Copenhagen: contenimento della disuguaglianza o aumento della segregazione?

TERRITORIO ◽  
2012 ◽  
pp. 40-46
Author(s):  
Roberta Cucca
Keyword(s):  
Central Government ◽  
Housing Stock ◽  
Labour Force ◽  
Social Model ◽  
Northern Europe ◽  
The Public ◽  
Welfare Systems ◽  
The World ◽  
The City ◽  
Generous Welfare

Throughout the second half of the 20th century, Copenhagen was represented as the ‘welfare city', in consideration of the high percentage of the labour force employed in the public sector, the share of social housing that characterized its housing stock and the support furnished by one of the most generous welfare systems in the world. Following a substantial financial crisis in the early 1990s and action taken by a central government ori¬ented towards introducing a more neo-laissez-faire idea of urban development for its capital, the profile of the city was greatly modified. This paper describes the major transformations that have occurred, and in particular sheds light on how, alongside a process of economic rebirth of the city, which thanks to major infrastructural interventions became the most important hub in Northern Europe as well as one of the most liveable and sustain¬able cities in the world, transformations were begun that created a serious crisis for its social model.

A Framework for Accessible and Usable Web Applications

2008 ◽  
pp. 265-273 ◽  
Author(s):  
Lourdes Moreno ◽  
Elena Castro ◽  
Dolores Cuadra ◽  
Paloma Martinez
Keyword(s):  
Public Administration ◽  
Web Applications ◽  
Universal Access ◽  
The Public ◽  
The World ◽  
The Web

Internet growth makes use feasible by an increased number of people around the world. For this reason, several approaches must be taken in order to get a universal access for all kinds of users, independent of their capabilities. Nowadays, it is difficult for disabledd people to use the Web in the same way as non-disabledd people, even though the use of this technology is a right for everybody and more in the public administration scope in which, a lot of services must be available for users and on a correct way.

E-Government's Role in Shifting the Paradigm of Performance in the Public Sector

2015 ◽  
Vol 2 (4) ◽  
pp. 29-45 ◽  
Author(s):  
Lidia Noto
Keyword(s):  
Public Administration ◽  
Public Management ◽  
Structured Interviews ◽  
The Public ◽  
Digital Services ◽  
The World ◽  
Critical Issues ◽  
Government Project ◽  
Feedback Structure

The emergence of e-government changed the world of the Public Administration (PA) and the discipline of Public Management dramatically. Through the presentation of a case- study of the municipality of Palermo, this article attempts to discuss the renewed need for assessing performance of e-government services in a local government and to disclose the main critical issues in accomplishing this evaluation. Palermo is experiencing the implementation of a second- generation e-government project that is embodied in the realization of a web portal. The conceptualization of a framework to assess the performance of the digital services appears to be crucial in order to improve the system and to avoid the errors of the first project. This work relies on a survey to the citizens and semi-structured interviews to managers in charge of the development of the project. System Dynamics, a particular kind of dynamic simulation, is used to provide the necessary feedback structure for identifying the determinants of the success of the portal.

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