scholarly journals An Evaluation Of Helpdesk With Gamification Using Indeks Kepuasan Masyarakat (IKM)

2019 ◽  
Vol 1 (1) ◽  
pp. 8-17
Author(s):  
Achmad Muhtadibillah ◽  
Husni Teja Sukmana ◽  
Nurul Faizah Rozy

Gamification is a concept of game element that is applied to non-game contexts, Helpdesk is an IT (Information Technology) section. It is first contacted by a user when someone has questions or problems related to IT services. UIN Syarif Hidayatullah Jakarta as a tertiary institution also has a help desk facilities as the tools to solve problems related to IT service. Based on study, the problem that common occurs is, the user is aware of the helpdesk service facilities on campus, but they prefer to make complaints directly to the relevant division. The concept of gamification with elements of points, badges, levels, leaderboard, and rewards is applied to the helpdesk system through the RAD (Rapid Application Development) development method. The method of evaluating the helpdesk system is done in two stages, first pre-test and second post-test. It through two application which is game based helpdesk and non-game based help desk applications. Using Indeks Kepuasan Masyarakat (IKM) as the calculation method of gamification helpdesk and End User Computing Satisfaction (EUCS) as an indicator service of the IKM that will be tested.

2019 ◽  
Vol 21 (1) ◽  
pp. 1-10
Author(s):  
Amelinda Chendra ◽  
Kristina G. Simanjuntak ◽  
Andree E. Widjaja ◽  
Suryasari Suryasari

Nowadays, the application of information systems can be applied in many fields, one of which is to support the process of adopting dog as a pet. The purpose of this research therefore is to develop an integrated information system that can be used to facilitate the process of adopting dogs. The developed information system which is web-based has several main functions, such as searching for dogs, managing adoption requests, monitoring dogs that have been adopted, and periodically managing user reports. The proposed system was developed using Rapid Application Development method, PHP programming language, Code Igniter frameworks, and MySQL database. Meanwhile, the system was tested using the black box testing method.


Author(s):  
Suyanto Suyanto ◽  
Andri Andri

<p class="Abstract">Proses pengembangan aplikasi merupakan salah satu kondisi yang sangat penting agar mendapatkan aplikasi yang baik. Untuk mengembangan aplikasi terdapat berbagai metode pengembangan yang dapat digunakan. Salah satu metode tersebut yaitu rapid application development (RAD). Metode RAD merupakan metode pengembangan yang melibatkan pengguna atau client. Untuk itu di dalam penelitian ini dilakukan implementasi metode RAD dalam proses pengembagnan aplikasi pelaporan kerusakan jalan. Dimana kebutuhan dari aplikasi ini untuk menjawab permsalahan dalam proses pengaduan kerusakan jalan yang selama ini memiliki mekanisme birokrasi yang panjang. Dengan dibuatnya aplikasi diharapkan mampu menjadi salah satu alternative bagi masyarakat untuk menyampaikan laporan dengan cepat, tepat dan akurat. Hasil dari penelitian ini berupa aplikasi pelaporan yang dibuat dengan dua antarmuka yaitu mobile yang diperuntukkan bagi masyarakat dan web yang diperuntukkan bagi pemerintah. selain itu juga aplikasi yang dihasilkan telah dikembangkan secara terstruktur mengikuti proses dari metode RAD mulai dari perencanaan, desain RAD dan implementasi. Hasil implementasi menunjukkan bahwa proses pelaporan kerusakan jalan dapat dilakukan yang dibuktikan dengan akses pengguna masyarakat dapat melakukan laporan dan akses admin dapat menindak lanjuti laporan tersebut.  </p><p class="Abstract"> </p>The application development process is one of the most important conditions in order to get a good application. To develop applications, there are various development methods that can be used. One such method is the rapid application development (RAD). The RAD method is a development method that involves users or clients. For this reason, in this study, the implementation of the RAD method is carried out in the process of developing a road damage reporting application. Where is the need for this application to answer problems in the process of complaints about road damage which so far has a long bureaucratic mechanism. By making the application, it is hoped that it can become an alternative for the public to submit reports quickly, precisely and accurately. The results of this study are in the form of a reporting application made with two interfaces, namely a mobile which is intended for the public and a web which is intended for the government. Besides that, the resulting application has been developed in a structured manner following the process of the RAD method starting from planning, RAD design and implementation. The implementation results show that the road damage reporting process can be carried out as evidenced by the access of community users who can make reports and admin access can follow up on the report.


2018 ◽  
Vol 13 (2) ◽  
Author(s):  
Hermawan Lalompoh ◽  
Yaulie D.Y. Rindengan ◽  
Arie S.M. Lumenta

Abstract — Kuliah Kerja Terpadu (KKT) adalah bentuk kegiatan pengabdian kepada masyarakat oleh mahasiswa dengan pendekatan lintas keilmuan dan sektoral pada waktu dan daerah tertentu. Direktorat Jendral Pendidikan Tinggi di Indonesia telah mewajibkan setiap perguruan untuk melaksanakan KKT sebagai kegiatan intrakurikuler yang memadukan tri dharma perguruan tinggi yaitu : pendidikan, penelitian, dan pengabdian kepada masyarakat. Diakhir kegiatan mahasiswa diwajibkan membuat laporan yang isinya adalah kegiatan, informasi atau gambaran serta program dari sejak perencanaan, pelaksanaan serta hasil yang dicapai. Penelitian ini bertujuan membuat sistem yang dapat memudahkan dalam melaporkan kegiatan KKT. Penelitian ini juga menggunakan metode RAD (Rapid Application Development). RAD adalah metode pengembangan aplikasi yang relefan dalam pembuatan sistem ini. Dari penelitian tersebut maka akan menghasilkan aplikasi web yang dapat diakses dengan mudah. Kata kunci — KKT, Pelaporan, RAD, Web  Abstract — Integrated Working Lecture (KKT) is a form of community service activities by students with a cross-scientific and Sectoral approach at a particular time and area. The Directorate General of Higher Education in Indonesia has obliged every university to implement the KKT as an Intrakurikuler activity that combines tri dharma of higher education is research, and community service. At the end of the activity the student is required to make a report whose contents are activities, information or description and program from the moment of planner, the implementation and the result achieved. This study aims to create a system that can facilitate in reporting KKT activities. This research also uses the RAD(Rapid Application Development) method, RAD is a relevant application development method in making this system From the research it will produce web applications that can be accessed easy.Keywords — KKT, RAD, Reporting, Web.


2018 ◽  
Vol 10 (1) ◽  
pp. 67-72
Author(s):  
Sholahuddin Alisyahbana ◽  
Nurul Faizah Rozy

ABSTRAK Pengelolaan keuangan diperlukan guna mengatur keuangan secara baik. Sebelas alasan mengapa perencanaan keuangan perlu dilakukan , yaitu karena melalui proses perencanaan keuangan kita lebih bisa untuk: Melindungi diri dan keluarga dari dampak keuangan risiko kecelakaan, penyakit, kematian, dan tuntutan hukum; Mengurangi utang pribadi / keluarga; Membiayai Keuangan bila hidup ini tidak lagi dalam rentang usia produktif – terkait dengan tingkat yang lebih tinggi harapan hidup rata rata di suatu di negara; Membayar biaya-biaya untuk membesarkan anak; Memberikan alokasi pendidikan bagi anak-anak ke ke perguruan tinggi; Membiayai pernikahan anak perempuan kita; Untuk membeli kendaraan; Untuk membeli rumah; Mampu menentukan gaya hidup yang kita inginkan saat pensiun; Membayar biaya biaya perawatan jangka panjang; dan Mewariskan kesejahteraan ke generasi selanjutnya (anak, cucu, dan lain-lain). Dalam perkembangan teknologi saat ini penggunaan smartphone berkembang pesat sehingga dibutuhkan aplikasi perencana keuangan berbasis smartphone. Untuk itu dibangunlah sebuah aplikasi perencana keuangan berbasis smartphone dengan menggunakan framework Phonegap sehingga aplikasi yang dihasilkan dapat dijalankan pada smartphone dengan berbagai platform. Metode pengembangan sistem ini menggunakan Rapid Application Development (RAD) dengan tiga fase yaitu, perencanaan kebutuhan, fase workshop design, dan fase implementasi. Phonegap adalah sebuah framework open source untuk membangun aplikasi di perangkat mobile. Phonegap menggunakan metode cross-platform Application Development sehingga pengembang hanya membuat sekali basis kode dan Phonegap yang mentransformasikan hasil keluaran aplikasi untuk beberapa smartphone seperti Android, Blackberry OS, dan Windows Phone. Dengan menggunakan framework phonegap, aplikasi dapat dibangun dengan menggunakan bahasa pemrograman HTML5, CSS, Javascript, dan SQLite sebagai database.  ABSTRACT Financial management is needed to manage finances well. Eleven reasons why financial planning needs to be done, that is because through the financial planning process we are more able to: Protect yourself and your family from the financial impact of accident risk, illness, death, and lawsuits; Reduce personal / family debt; Finance Finance if life is no longer within the productive age range - related to higher levels of average life expectancy in a country; Paying expenses to raise children; Providing education allocation for children to universities; Finance our daughters' marriage; To buy a vehicle; To buy a house; Be able to determine the lifestyle we want to retire; Pay the cost of long-term care costs; And Passing the welfare to the next generation (children, grandchildren, etc.). In the current technological development of smartphone use is growing rapidly so that required smartphone-based smartphone planner app. For that built a smartphone-based financial planning apps using Phonegap framework so that the resulting application can run on a smartphone with various platforms. This system development method uses Rapid Application Development (RAD) with three phases namely, needs planning, workshop design phase, and implementation phase. Phonegap is an open source framework for building applications on mobile devices. Phonegap uses the cross-platform Application Development method so developers only create once a code base and Phonegap that transforms the application output to multiple smartphones like Android, Blackberry OS, and Windows Phone. By using the phonegap framework, applications can be built using HTML5, CSS, Javascript, and SQLite programming languages as databases. How to Cite : Alisyahbana, S. Rozy, N.F. (2017). Aplikasi Perencana Keuangan Pada Platform Berbasis Smartphone Multiplatform Dengan Framework Phonegap. Jurnal Teknik Informatika, 10(1), 67-72. doi:10.15408/jti.v10i1.6818Permalink/DOI: http://dx.doi.org/10.15408/jti.v10i1.6818


2020 ◽  
Vol 1 (1) ◽  
pp. 1-6
Author(s):  
Agus Cahyo Nugroho

As we know the game is one of the interesting applications found in gadgets. Many people who play games use their gadgets. The fans of this game come from various age segments. Although the majority is dominated by children and adolescents. Molemash is one of the popular games since time immemorial. This Molemash game is played by touching certain characters that appear on the gadget's screen. The aim of developing this Molemash game is as a media to entertain children during the Covid-19 pandemic. Another goal is to introduce programming to today's parents. The development method used is Rapid Application Development (RAD). One application that supports the RAD method is MIT App Inventor 2. MIT App Inventor 2 is one of the tools that supports the RAD method because it implements block programming so that it allows efficiency in terms of program lines that must be written. One block at MIT App Inventor 2 represents dozens or even hundreds of program lines. Users only need to arrange the blocks according to the desired logic flow. Therefore MIT App Inventor 2 is suitable for rapid software development. The result of developing this Molemash game is that children get alternative entertainment during the Covid-19 pandemic. Whereas in terms of parents get new knowledge related to game development on Android.


Author(s):  
RAHMAWATI FEBRIFYANING TIAS ◽  
MAS NURUL HAMIDAH ◽  
ARIF ARIZAL ◽  
FARDANTO SETYATAMA

This research create an application for monitoring the presence of teachers when carrying out teaching activities in real time at Khadijah High School Surabaya. The method that will be used in making this application is to use the RAD (Rapid Application Development) method. The RAD method is an application development process based on prototyping, iteration, and repeated feedback. That way the applications that are made can be developed and repaired quickly and are in accordance with the needs and developments of the super-fast digital world. Theprocess of testing this application is carried out by simulating the teaching and learning process carried out by the teacher and monitored directly by the principal in real time. Smart school management system application as a realtime monitoring of teacher attendance using the RAD (Rapid Application Development) method at SMA Khadijah Surabaya. The results of this study are very useful for school principals to monitor teachers in teaching and learning activities at Khadijah High School Surabaya and also make it easier for teachers to make attendance at teaching and learning activities every time.


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