scholarly journals Manajemen Risiko: Insiden Kritis Akibat COVID-19 pada Kedai Makanan di Sekitar Kampus Universitas Kristen Petra Surabaya

2021 ◽  
Vol 5 (2) ◽  
pp. 7-16
Author(s):  
Graciella Valentina ◽  
Pwee Leng
Keyword(s):  
Risk Management ◽  
Business Process ◽  
Critical Incident ◽  
Business Processes ◽  
Risk Identification ◽  
Christian University ◽  
Business Operations ◽  
Risk Appetite ◽  
Risk Management Process ◽  
Food And Beverage

This study aims to determine risk management in the food and beverage business around Petra Christian University (PCU) Surabaya. There was a critical incident of COVID-19 so this research was conducted with the aim of producing reports for business owners related to risk management in business operations. The risk management process consists of stages of risk identification, risk analysis, risk evaluation, and risk management. The population used in this study is food and beverage shop that are easily accessible around PCU with the main target of consumers are students, and PCU employees that is still open the business in the midst of the COVID-19 pandemic. There are only 3 shops out of dozens of food and beverage shops that experienced critical incidents due to PCU implementing online learning which still lasted until this research was conducted. Those risks are spread across 3 different business categories, namely main business process, essential business process, and supporting business process. The majority of risks are in the category of supporting business processes. The same risk can be spread across different risk categories in each foods and beverage shop, this is due to the different risk appetite of each shop.Penelitian ini bertujuan untuk mengetahui manajemen risiko pada bisnis makanan dan minuman di sekitar Universitas Kristen Petra (UKP) Surabaya. Adanya kejadian kritis COVID-19 sehingga penelitian ini dilakukan dengan tujuan untuk menghasilkan laporan bagi pemilik usahaterkait dengan manajemen risiko pada operasional bisnis. Proses manajemen risiko terdiri dari tahapan identifikasi risiko, analisis risiko, evaluasi risiko, dan penanganan risiko. Populasi yang digunakan dalam penelitian ini adalah kedai makanan yang mudah dijangkau di sekitar UKP dengan mayoritas konsumennya mahasiswa, dan karyawan UKP yang masih membuka usaha di tengah pandemi COVID-19. Hanya terdapat 3 kedaimakanan dari beberapa kedai makanan yang mengalami kejadian kritis akibat UKP menerapkan kuliah secara online yang masih bertahan hingga penelitian ini dilakukan. Risiko-risiko tersebut tersebar di 3 kategori bisnis yang berbeda yaitu proses bisnis utama, proses bisnis penunjang, dan proses bisnis pendukung. Mayoritas risiko berada pada kategori proses bisnis pendukung. Risiko yang sama dapat tersebar pada kategori risiko yang berbeda di setiap kedai makanan, hal ini disebabkan oleh selera risiko yang berbeda dari setiap kedai makanan.

scholarly journals IT RISK IDENTIFICATION PROCESS ANALYSIS / IT RIZIKOS IDENTIFIKAVIMO PROCESO ANALIZĖ

2013 ◽  
Vol 5 (1) ◽  
pp. 46-52
Author(s):  
Rasma Janeliūnienė ◽  
Vida Davidavičienė
Keyword(s):  
Risk Management ◽  
Business Processes ◽  
Process Analysis ◽  
Risk Identification ◽  
Business Success ◽  
Success Factor ◽  
It Risk Management ◽  
Risk Management Process ◽  
Process Risk ◽  
It Risk

Business processes and business success that depends on information technology (IT) is now closely associated with IT risks, which is influenced by growing IT risk management and control needs. It is vitally important to identify, analyse and reduce systemic risk in order to avoid undesirable consequences, such as information loss, data leaks or damage. A critical success factor in this situation is the systematic and continuous IT risk management. This paper aims to analyse one part of the IT risk management process –risk identification. The article invoked the methods of literature analysis, synthesis, comparison, and generalization.Article in Lithuanian Santrauka Išaugusi verslo procesų, kartu ir verslo sėkmės, priklausomybė nuo informacinių technologijų (IT) šiuo metu yra glaudžiai susijusi su IT rizika. Tai daro įtaką augančiam IT rizikos valdymo ir kontrolės poreikiui. Nepaneigtina tai, kad identifikuota, išanalizuota ir sumažinta sistemos rizika leidžia išvengti nepageidaujamų pasekmių, tokių kaip informacijos praradimas, nutekėjimas ar duomenų sugadinimas. Pagrindinis sėkmės veiksnys siekiant užtikrinti organizacijos sėkmę valdant IT yra sistemingas ir tęstinis IT rizikos valdymas. Straipsnyje keliamas tikslas išanalizuoti vieną iš IT rizikos valdymo proceso etapų – rizikų identifikavimą. Straipsnyje pasitelkiami tokie metodai, kaip mokslinės literatūros analizė, sisteminimas, apibendrinimas.

scholarly journals Meminimasi Risiko pada Rantai Pasok Menggunakan Kerangka Kerja Suplly Chain Risk Management di PT. Adhi Chandra Dwiutama

2019 ◽  
Vol 3 (1) ◽  
Author(s):  
Arief Irfan Syah Tjaja ◽  
Dio Rizcki Sekartyasto ◽  
Arif Imran
Keyword(s):  
Risk Management ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Business Processes ◽  
Risk Mitigation ◽  
Risk Identification ◽  
Supply Chain Risk Management ◽  
Supply Chain Risk ◽  
Chain Management ◽  
Risk Management Process

ABSTRAKRantai Pasok merupakan jaringan dari perusahaan- perusahaan yang bekerja secara bersama untuk menciptakan dan mengantarkan suatu produk ke konsumen akhir. Perusahaan - perusahaan tersebut bergerak di bidang supplier, manufaktur, distributor, ritel/toko dan perusahaan jasa logistik. Didalam rantai pasok terdiri dari berbagai aliran informasi yang harus dikelola oleh perusahaan. Oleh karena itu, untuk menciptakan rantai pasok yang terintegritas dan unggul perusahaan perlu mengelola rantai pasok dengan menggunakan supply chain management. Dalam proses rantai pasok, manajemen risiko rantai pasok dibutuhkan untuk mengendalikan risiko-risiko yang mungkin muncul agar tidak menggangu berjalannya rantai pasok. Proses manajemen risiko rantai pasok dimulai dengan identifikasi proses bisnis dalam rantai pasok, lalu mengidentifikasi risiko dalam proses bisnis. Kemudian dilakukan penilaian nilai konsekuensi dan probabilitas melalui kuesioner. Identifikasi risiko menghasilkan 64 risiko, 33 risiko dengan tingkat rendah, 21 dengan tingkat menengah, dan 10 tingkat tinggi. Setelah mendapatkan risiko berdasarkan tingkatannya, dilakukan perancangan mitigasi terhadap risiko yang paling tinggi.Kata kunci: Rantai Pasok, Manajemen Risiko Rantai Pasok, MitigasiABSTRACTSupply Chain is a network of companies that work together to create and deliver a product into the hands of the end user. These companies usually include suppliers, manufactur, distributors, retail / stores and logistic service companies. In the supply chain consists of various streams of information that must be managed by the company. Therefore, to create an integrated and superior supply chain, companies need to manage supply chains using supply chain management. In the supply chain, supply chain risk management is needed to control the risks that may happen in order not to disrupt supply chain. Supply chain risk management process begins with the identification of business processes in the supply chain, then identify risks in the business process. After that, a risk assessment is performed to assess the risk probability and consequences through the questionnaires. Risk identification brings out 64 risks, 33 lowrisk, 21 to medium-risk, and 10-high risk. After obtaining the risk based on its level,then do some design risk mitigation to the high-risk.Keywords: Supply chain, supply chain risk management, mitigation

CONCEPTUALISING RISK CULTURE ON ERM IMPLEMENTATION IN CONSTRUCTION COMPANIES

2020 ◽  
Vol 17 (1) ◽  
pp. 59
Author(s):  
Ching Ching Wong
Keyword(s):  
Risk Management ◽  
Risk Identification ◽  
The Body ◽  
Risk Indicators ◽  
Construction Companies ◽  
Risk Appetite ◽  
Risk Culture ◽  
Risk Treatment ◽  
Managing Risk ◽  
The Relationship

Enterprise Risk Management (ERM) is an effective technique in managing risk within an organization strategically and holistically. Risk culture relates to the general awareness, attitudes and behaviours towards risk management in an organisation. This paper presents a conceptual model that shows the relationship between risk culture and ERM implementation. The dependent variable is ERM implementation, which is measured by the four processes namely risk identification and risk assessment; risk treatment; monitor and consult; communicate and consult. The independent variables under risk culture are risk policy and risk appetite; key risk indicators; accountability; incentives; risk language and internal relationships. This study aims to empirically test the relationship between risk culture and ERM implementation among Malaysian construction public listed companies. Risk culture is expected to have direct effects and significantly influence ERM. This study contributes to enhance the body of knowledge in ERM especially in understanding significant of risk culture that influence its’ implementation from Malaysian perspective.

scholarly journals The concept of implementing a customer interaction system based on CRM Bitrix24

2021 ◽  
Vol 94 ◽  
pp. 01022
Author(s):  
Mariya Volik ◽  
Maria Kovaleva ◽  
Eleonora Khachaturova
Keyword(s):  
Risk Management ◽  
Business Process ◽  
Economic Efficiency ◽  
Business Processes ◽  
Management Plan ◽  
Risk Management Plan ◽  
Implementation Project ◽  
Customer Interaction ◽  
Interaction System ◽  
The Future

In modern conditions of digitalization, each company seeks to optimize the management of activities based on modern IT. With an increase in the number of trading companies, the more becomes acute problem of attracting and retaining customers. In order to improve the efficiency activity of the company, the leadership needs to optimize the business processes of interaction with customers. The purpose of this work is to study the company's activities for the development and implementation of software, analyze the business process of interaction with clients for its automation based on CRMBitrix24. The description of the investigated business process in the notations «as is» and «to be» showed that the automation of interaction with the company's customers has a number of advantages. In this regard, in the future, it is necessary to develop a Bitrix24 implementation project, a risk management plan and assessment of the economic efficiency of the project.

scholarly journals PENGELOLAAN MANAJEMEN RESIKO GADAI NON-EMAS TIDAK TERTEBUS DI PEGADAIAN SYARIAH CABANG BLAURAN

2020 ◽  
Vol 6 (3) ◽  
pp. 446
Author(s):  
Dyah Palupi Dwi Cahyani ◽  
Muhammad Nafik Hadi Ryandono
Keyword(s):  
Qualitative Research ◽  
Risk Management ◽  
Research Method ◽  
Risk Control ◽  
Risk Identification ◽  
Research Data ◽  
Management Process ◽  
Regional Office ◽  
Risk Ranking ◽  
Risk Management Process

This study is aimed to know the mechanism of risk management in the management of unredeemed non-gold pawn in Blauran Sharia Pawnshop. Through the three phases of risk management that is risk identification, risk ranking, and risk control Blauran Sharia Pawnshop expected can be more minimize the risks, one of them is unredeemed non-gold pawn. The research method used was qualitative. Research data is obtained by doing interview techniques and documentation to the informant that was assistant deputy manager Pawnshop of Surabaya Regional Office, Head of Blauran Surabaya Sharia Pawnshop branch, and staff of Blauran Surabaya Sharia Pawnshop. The research showed that Blauran Sharia Pawnshop has run the risk management process in three ways: risk identification, risk ranking based on potency and the most influential risk, and risk control by conducting auction on non-goldpawning items that were not redeemed.Keyword: Risk Management, sharia mortgage, sharia pawnshop,unreedemed non-gold pawn

scholarly journals The place of artificial intelligence in the risk management process

2021 ◽  
Vol 120 ◽  
pp. 02013
Author(s):  
Petya Biolcheva
Keyword(s):  
Artificial Intelligence ◽  
Risk Assessment ◽  
Risk Management ◽  
Real Time ◽  
Risk Identification ◽  
Management Process ◽  
Whole Process ◽  
Risk Management Process ◽  
Problematic Issue ◽  
The Individual

In recent years, there has been increasing talk of the rapid entry of artificial intelligence into risk management. All the benefits it would bring over the whole process are often commented on: real-time results, processing large amounts of data, more complete risk identification, more accurate risk assessment, etc. There are also negative moods that make various experts feel threatened by their need to be replaced by artificial intelligence. Another problematic issue that arises is related to the transparency of algorithms and the increase in cyber risks [6]. This material aims to identify the individual elements at the stages of risk management in which artificial intelligence (AI) can and should be applied alone, in combination with expert opinion or not. Here it is shown that because of the use of AI the efficiency of the whole process is significantly increased, first of all by conducting in-depth analyses, and the decisions are made by the risk management experts. This proves its usefulness and increases the confidence of experts in it.

scholarly journals BUSINESS PROCESSES EVALUATION WITH THE SUPPORT AND ENSURING OF ENTERPRISE ECONOMIC SECURITY

10.23856/3204 ◽  
2019 ◽  
Vol 32 (1) ◽  
pp. 38-46
Author(s):  
Ievgeniia Mishchuk ◽  
Olha Serdiuk
Keyword(s):  
Business Process ◽  
Significant Influence ◽  
Business Processes ◽  
Influence Factors ◽  
Economic Security ◽  
Reference Points ◽  
Security Assessment ◽  
Business Operations ◽  
Assessment Indicator ◽  
Key Characteristics

The development potential of any enterprise is due to its economic security. Support for economic security should be implemented with the help of reliable tools for monitoring and evaluating the efficiency level of its system mechanisms. Ensuring economic security will be as stable as possible if the reference points that indicate the optimal trajectory of business processes control are able to take into account all significant influence factors. Such reference points are indicators for evaluating business operations and economic security. It is important for the indicator to have in its structure all the significant influence factors. The criteria of business processes functioning efficiency used as such reference points have been analyzed in the paper. Main universal influence factors that have to be present in the business process and economic security assessment indicator expression are identified. The definitions of a business process are analyzed, the key characteristics of the definitions are identified, and the author's vision of the essence of the concept is proposed in the light of the prospects for further research.

Analysis on Domestic Factoring Risk Identification Based on Bussiness Processing Technology

2013 ◽  
Vol 739 ◽  
pp. 673-677
Author(s):  
Guo Ping Cheng ◽  
Di Tang ◽  
Bei Bei Liu
Keyword(s):  
Risk Management ◽  
Control System ◽  
Business Process ◽  
Risk Evaluation ◽  
Risk Identification ◽  
Identification Methods ◽  
Basic Model ◽  
Risk Management System ◽  
New Ideas ◽  
And Control

Based on the study of basic risk identification method, this paper analyzes domestic factoring risk identification methods and puts forward the basic model based on business process of domestic factoring risk identification, then provides the new ideas for risk identification, the paper lays the foundation to domestic factoring risk evaluation and control system, so it is good to construct a complete, standard domestic factoring risk management system.

A Study On Risks Involved In Using Different Business Process Tools And Techniques To Manage Them

2021 ◽  
Vol 23 (09) ◽  
pp. 221-240
Author(s):  
Amanina Fakhriah Abd Rahman ◽  
◽  
Nursyaza Elmaliyana Nabilah Ali Rahman ◽  
Siti Aisyah Abdullah Rosneddin ◽  
Siti Nur Aqilah Hamzah ◽  
...  
Keyword(s):  
Risk Management ◽  
Business Process ◽  
Business Processes ◽  
Control Measures ◽  
Risk Assessments ◽  
Tools And Techniques ◽  
Plan Management

This paper shows the outcome of the research conducted on risks while using business process tools and techniques applied to manage them. The study aims at getting answers for basic questions about risk management, such as what kind of risks the the businesses are encountering, and how to identify the risks and assess them. Risk assessments are very important as they form an integral part of plan management. Therefore, in this study, the aim is to evaluate the risks in different business processes along with the tools and techniques to manage or minimize the level of risks by adding more control measures as necessary.

scholarly journals Effect of Employees’ Understanding on Risk Management Process on Risk Management: A Case Study in a Non-profit Organisation

2019 ◽  
Vol 10 (3) ◽  
pp. 144
Author(s):  
Erlane K Ghani ◽  
Nor Hamimah Nor Hassin ◽  
Kamaruzzaman Muhammad
Keyword(s):  
Risk Assessment ◽  
Risk Management ◽  
Risk Control ◽  
Risk Identification ◽  
Management Process ◽  
Poor Knowledge ◽  
Non Profit ◽  
Monitoring Process ◽  
Risk Management Process ◽  
Risk Assessment And Analysis

Purpose: This study examines the effect of employees’ understanding of risk management process on knowledge on risk management in a non-profit organisation. Specifically, this study examines the effect of employees’ understanding of risk identification, risk assessment and analysis and, risk control and monitoring on their knowledge on risk management.Design/Methodology/Approach: This study used questionnaire survey on 80 employees of various levels in a non-profit organisation.Findings: This study shows that the most of the employees felt that they have a poor knowledge on risk management. The poor knowledge on risk management is attributed by the all three determinants in this study namely, understanding risk identification, risk assessment and analysis and, risk control and monitoring process on knowledge on risk management.Practical Implications: The findings provide indication that non-profit organisations need to provide awareness programs to their employees in increasing their knowledge on risk management. The findings of this study is essential to the managements to ensure that their employees are well informed and understand risk management and subsequently, take necessary control to reduce risks.Originality/Value: This study provides further understanding on the importance of understanding risk management process on performance.

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