scholarly journals Kajian dan Rumusan Projek Infrastruktur Jaringan pada Industri Hospitality

2019 ◽  
Vol 1 (1) ◽  
pp. 37-44
Author(s):  
Akbar Juliansyah ◽  
Dyah Susilowati ◽  
Muhammad Yunus

The Hospitality industry is increasingly improving its services to be able to grow as a tourism sector grows. The indication of the growth of the industry can be seen from the rise of international chains that enter or participate in developing their business in Indonesia. In principle, the Chain Hotel is a group of Hotels that is a hotel chain with services that are equal after star hotel equivalence. For that hotel owners who will join a chain of hotels that have been formulated by the chain hotels and usually refer to standards that apply globally / globally. The terms of information technology, chain hotels have implemented standards that follow World standards. This is a technology that is leading to the information system. This is a concern of every hospital industry player to implement. Thus this research is expected to provide infrastructure standards for hotels, especially according to the appropriate ANSI / TIA / EIA standards. The Research Methodology used a continuous development improvement cycle where the cycle is formed into 4 stages, namely Research Formulation and Requirements Analysis, Problem Design and Solutions, Analysis and Discussion of Formulation of Solutions and Suggestions in Framework of Continuous Improvement. The results of this study formulate a template and the contents of a network infrastructure project document in the form of a structured caling system (SCS) and ANSITIA /EIA

Author(s):  
Anggia Kalista ◽  
Agus Wardhono ◽  
Argya Drestanta

Republic of Indonesia The Ministry of Communication and Information Technology in Tuban Regency inmanaging tourism sector is still minimal because it still displays a less attractive website to attract travelers when theywant to vacation in Tuban Regency. The purpose of this program is to develop the Tuban Regency Tourism systemby using website because this can make it easier for people who really need it in finding tourism objects in Tuban.We used an observation as the first instrument by observing Tuban regency from many sides, interviewedsome tourists which visited Tuban more than once, and read some articles from journals and books.The role of Communication and Information Technology Department in Tuban Regency is a key to successin Tuban Smart City in 2021. Tuban as City Smart, making integrated applications in both the tourism sector and other parts, this activity has become increasingly important in order to meet the twenty-first century which is all digital.


2021 ◽  
Vol 12 (1) ◽  
pp. 22-29
Author(s):  
Dame Afrina Sihombing ◽  
Hellen Hellen

AbstrakPersaingan bisnis perhotelan saat ini semakin kompetitif yang sejalan dengan upaya pemerintah untuk meningkatkan sektor pariwisata. Indikator utama dalam industri perhotelan adalah kepuasan dari pelanggan. Penelitian ini dibuat dengan tujuan untuk mengetahui kepuasan dari setiap pelanggan yang telah menginap di chain hotel. Variabel yang digunakan dalam penelitian ini adalah keandalan, daya tanggap, jaminan, perhatian, bukti fisik terhadap kepuasan pelanggan. Populasi dalam penelitian ini adalah orang-orang yang pernah menggunakan fasilitas pelayanan di hotel. Sampel yang digunakan dalam penelitian ini adalah wisatawan nusantara yang sudah pernah menggunakan fasilitas pelayanan chain hotel. Penelitian ini menggunakan data primer yaitu dengan melakukan penyebaran kuesioner. Penelitian ini menggunakan SPSS versi 22 dengan kuesioner yang berhasil diuji sebanyak 301 dengan pengolahan data uji data deskriptif, uji validitas, uji reliabel dan uji t. Hasil dari penelitian menunjukkan bahwa keandalan, daya tanggap, jaminan, perhatian dan bukti fisik mempunyai pengaruh terhadap kepuasan pelanggan yang menginap di chain hotel.Kata Kunci : Keandalan, Daya Tanggap, Jaminan, Perhatian, Kepuasan.Effect of Customer Satisfaction Staying at Chain HotelAbstractCompetition in the hotel business is currently increasingly competitive in line with the government's efforts to improve the tourism sector. The main indicator of the hospitality industry is customer satisfaction. This research was made to know the satisfaction of each customer who has stayed at the hotel chain. The variables used in this study are reliability, responsiveness, assurance, attention, physical evidence of customer satisfaction. The population in this study are people who have used service facilities at the hotel. The sample used in this study were domestic tourists who had already used the chain hotel service facilities. This study uses primary data by distributing questionnaires. This study used SPSS version 22 with 301 questionnaires that were successfully tested with descriptive data processing, validity, reliability, and t-test. The results of the study indicate that reliability, responsiveness, assurance, attention, and physical evidence have an influence on customer satisfaction staying at the hotel chain.Keyword:  Reliability, Responsiveness, Assurance, Emphaty, Satisfaction.


Author(s):  
Azril Azahari ◽  
Sultan Sabiq Arrafi ◽  
D Damiasih ◽  
Aldi Wisnumurti

Tourism and information technology are two things that are currently interrelated. The use of information technology in the tourism sector is very influential in its current development. One of the information technologies approaches used is the information system regarding tourist destinations in Indonesia. The use of the information system is used to make it easy for media users to access information about tourist destinations. All kinds of information conveyed from destinations, routes, attractions, facilities, and others are combined into one information system. In this paper, we present an information system landscape of indonesia tourism destination. We review information system usage for tourism destination. We show that the use of the information system for tourist location destinations can continue to be developed to get the trust of its users, starting from the facilities in the system, to the benefits of its use such as ease of search, ordering or reservation, and others. Finally, we present open problems for future research recommendations.


2018 ◽  
Vol 7 (2) ◽  
pp. 180
Author(s):  
Wiyanto Wiyanto ◽  
Fajar Butsianto ◽  
Karsito Karsito

Information technology is rapidly developed in this century that impact to various aspects of the organization really need information technology to support the performance and everyday business processes. In health services, information technology is required to process and storage the patient medical records, so that the patient's medical record is well preserved, and competitive advantage can be obtained between patient and polyclinic. The application of Customer Relationship Management (CRM) approach can be developed by implementing information system of medical record history to get new patient and retain existing patient, improving relationship with patient and maintaining patient loyalty as well as supporting the company/organization to provide excellent service to customers in real time through the advantage of information technology. The aims of this research are to understand patient medical record by CRM approach and Unified Modeling Language (UML) for system design, system validation using Forum Group Discussion (FGD), and using software testing Model ISO 9126. The result of this research are Medical Record History Information System and the result of system validation with FGD is 100% accepted, the result of system test using Model ISO 9126 is good with success rate 82,86%, so it can give contribution to polyclinic.


2019 ◽  
Vol 9 (1) ◽  
pp. 83
Author(s):  
Yuni Eka Achyani ◽  
Sela Saumi

The development of increasingly advanced information technology can provide many benefits for completing work quickly and accurately. One example that requires the delivery of information quickly and accurately is the field of library, this is in accordance with the function of the library which is the heart of education. Most libraries are still many who adhere to a conventional system, of course this will result in disruption of the continuity of the process of managing books in the library. Therefore, the author takes the theme of this study regarding Library Book Management Information Systems Based on Websites by using the waterfall method on software development as well as methods of observation and literature on data collection. This Information System is the best solution for problem solving in managing library books. With the use of managed computer data technology becomes faster, reducing inefficient time and reducing the occurrence of errors in processing data.


2020 ◽  
Author(s):  
Dedy Agung Prabowo ◽  
Ujang Juhardi ◽  
Bambang Agus Herlambang

Recently, Information technology develops rapidly. It is possible for us to get some informationquickly, properly and efficiently. The information technology also has many advantages fo r people. Theneed for information is increasing according to the need of its users. This proves that informationtechnology can make our job easier and it can help us to save our time particularly for the job thatrelated to information and data processin g. With the increasing use of computer technology today, italso brings up some problems. One of them is security and confidentiality problem which is animportant aspect in an information system. Data security is an important thing in maintaining theconf identiality of particular data that only can be known by those who have right. RC6 is a symmetrickey algorithm which encrypts 128 bit plaintext blocks to 128 bit ciphertext blocks. The encryptionprocess involves four operations which is the critical arit hmetic operation of this block cipher. As alegal state, Indonesia has issued a regulation in a form of laws governing information and electronictransaction or commonly referred to UU ITE. Besides, Islam is a religion that comprehensively givesthe guidan ce of life for people. Islam has provided guidance in the various fields ranging from social,politics, economics and various other fields.


2015 ◽  
Vol 8 (1and2) ◽  
Author(s):  
Shyju P. J. ◽  
Rinzing Lama

In this study, the authors makes an attempt to understand the aspirations of the new generation employees in tour operation business and allied areas. It is being attempted with the presumption that the takeover of information technology seeded the concept of micro enterprises in tourism which functions with the business model of low investment and good turnover. The focus was in identifying employee specific factors of encouraging and discouraging in nature in the fast growing tourism sector, especially job attrition and the dynamics of human resource management practices. Factor Analysis, independent sample t-test, multiple regression have been used to establish various relationships. The findings of the study are considered to be relevant since it quantitatively establish the dynamics of employment in tourism in India.


2013 ◽  
Vol 13 (Special-Issue) ◽  
pp. 110-121
Author(s):  
Xie Xiang ◽  
Guan Zhongliang ◽  
Wang Xiaoliang ◽  
Liu Jiashi

Abstract With the development of information technology, the Information System (IS) has not the characters of rareness and inimitability, so an IS cannot form core competence alone. Forming synergic relationship and keeping higher synergic degree between IS and corporate strategy will help the enterprises acquire competence advantage and realize IS value. This paper analyzes the conditions of forming synergic relationship between an IS and strategy, and points out that the key factors for a synergic degree are the strategy rationality and the matching degree between the IS and strategy. Based on the analysis result and BCG growth share matrix, this paper constructed a synergy degree measure model to evaluate the synergic relationship between the IS and corporate strategy. Finally, a case study is used to verify the feasibility of the model.


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