scholarly journals Perlindungan Konsumen di Sektor Jasa Keuangan Perbankan

2020 ◽  
Vol 1 (2) ◽  
pp. 122-129
Author(s):  
Irma Sari Permata
Keyword(s):  
Data Collection ◽  
Financial Institutions ◽  
Consumer Protection ◽  
Financial Services ◽  
Banking Sector ◽  
Secondary Data ◽  
Financial Sector ◽  
Consumer Complaints ◽  
Library Studies ◽  
The Government

Financial institutions of the banking sector are one of the financial institutions that serve as the measure of progress of a country. To realize the financial system that grows continuously and stable, and able to protect the interests of consumers and society, the Government established the OJK (Financial Services Authority). This research uses secondary data relating to the level of effectiveness of consumer protection of financial services. Data collection techniques through observation, library studies. The result of this research is the development of consumer complaints in the banking financial sector. It is expected that the research has increased education by conducting socialization on consumers and monitoring and surveying of banks, in order to minimize the mistakes committed by the banking sector.

PERAN OTORITAS JASA KEUANGAN CIREBON PADA PERLINDUNGAN KONSUMEN FINANCIAL TECHNOLOGY LENDING

2021 ◽  
Vol 3 (1) ◽  
pp. 1-22
Author(s):  
Syaeful Bakhri ◽  
Layaman Layaman ◽  
Muh Iqbal Alfan
Keyword(s):  
Data Collection ◽  
Consumer Protection ◽  
Financial Services ◽  
Peer To Peer ◽  
Triangulation Method ◽  
Peer Lending ◽  
The Government ◽  
Financial Technology

The Financial Services Authority (itself is an institution that is independent and free from interference from other parties, which has the functions, duties and authority of regulation, supervision, inspection and investigation. Consumers themselves are one of the unimportant in running their business. From the government, they act really how to support customers with challenges faced by consumers, in terms of consumer financial services protection, the Financial Services Authority (OJK) and the government's extension of the peer to peer lending. The method used in this research is qualitative by using normative juridical. Data collection techniques were carried out using the triangulation method with observation, interviews and documentation. The efforts of the financial authorities related to consumer protection are already good with SATGAS Investment Alert, fintech emergency numbers, but it is still has not been maximized and needs to be increased again. The community itself still believes that applications with four or more stars and good reviews are official applications.

scholarly journals Perlindungan Hukum Terhadap Nasabah Perbankan Pengguna CRM (Cash Recycling Machine)

2019 ◽  
Vol 8 (3) ◽  
pp. 286
Author(s):  
Hari Sutra Disemadi ◽  
Paramita Prananingtyas
Keyword(s):  
Data Collection ◽  
Financial Institutions ◽  
Banking Sector ◽  
Legal Protection ◽  
Secondary Data ◽  
The Other ◽  
Primary Data ◽  
Strategic Role ◽  
Approach Method ◽  
User Protection

Banks are financial institutions that play a strategic role to advance the economy of a country. Indeed, in its development, the banking sector plays a very important role in the economy of a country. The role can be seen with the banking innovation developing Cash Recycling Machine (CRM). CRM is one of the banking products that can facilitate customers in conducting financial transaction activities, for example, the money withdrawal transactions and depositing money without having to go through a teller at the bank. However, on the other hand, customers as users of CRM products can suffer losses due to CRM damage. This article aims to describe and explain the protection of customers as CRM users, as well as the bank's responsibility for losses suffered by customers due to CRM damage. The empirical juridical approach method was used in this study because this study emphasized the facts obtained from the results of the study, the research specifications used were descriptive-analytical. This study uses data collection techniques based on primary data and secondary data. The results of the study show that CRM user protection is preventive legal protection and repressive protection. Preventive legal protection is carried out through Act Number 10 the year 1998 about Banking and Act Number 8 the year 1999 about Consumer Protection. While repressive legal protection is carried out by banks in the form of responsibility for losses suffered by CRM users. Bank merupakan lembaga keuangan yang berperan strategis untuk memajukan perekonomian suatu negara. Sejatinya, dalam perkembangannya sektor perbankan memainkan peranan yang sagat penting dalam perekonomian suatu negara. Peranan tersebut dapat dilihat dengan adanya inovasi perbankan mengembangkan Cash Recycling Machine (CRM). CRM merupakan salah satu produk perbankan yang dapat mempermudah nasabah dalam melakukan aktivitas transaksi keuangan, contohnya adalah transaksi penarikan uang dan penyetoran uang tanpa harus melalui teller di bank. Akan tetapi di sisi lain nasabah sebagai pengguna produk CRM dapat mengalami kerugian akibat kerusakan CRM. Artikel ini memiliki tujuan mendeskripsikan dan menjelaskan perlindungan nasabah sebagai pengguna CRM, serta tanggung jawab pihak bank terhadap kerugian yang diderita nasabah akibat kerusakan CRM. Metode pendekatan yuridis empiris digunakan dalam penelitian ini, karena penelitian ini menekankan pada fakta-fakta yang diperoleh dari hasil penelitian, spesifikasi penelitian yang digunakan adalah deskriptif analitis. Penelitian ini menggunakan teknik pengumpulan data didasarkan pada data primer dan data sekunder. Hasil penelitian menunjukkan bahwa perlindungan nasabah pengguna CRM adalah perlindungan hukum preventif dan perlindungan represif. Perlindungan hukum preventif dilaksanakan melalui Undang-Undang Nomor 10 tahun 1998 tentang Perbankan dan Undang-Undang Nomor 8 tahun 1999 tentang Perlindungan Konsumen. Sedangkan perlindungan hukum secara represif dilakukan oleh pihak perbankan berupa pertanggungjawaban atas kerugian yang dialami oleh nasabah pengguna CRM.

scholarly journals (The Role of Financial Inclusion in Providing Protection to Beneficiaries of Financial Services in the Palestinian Banking Sector (2013/2017: دور الشمول المالي في توفير الحماية للمستفيدين من الخدمات المالية في القطاع المصرفي الفلسطيني- الفترة (2013- 2017)

2019 ◽  
Vol 3 (6) ◽  
Author(s):  
Yasser Ahmed Shaheen
Keyword(s):  
Consumer Protection ◽  
Financial Services ◽  
Financial Stability ◽  
Banking Sector ◽  
Secondary Data ◽  
Financial Education ◽  
Financial Inclusion ◽  
Banking Services ◽  
Degree Of Protection

  The study aimed at examining some of the indicators of financial inclusion in the Palestinian banking sector through published secondary data on the Palestinian banking sector during the period (2013- 2017), as well as to measure the degree of protection for beneficiaries of financial services in the Palestinian banking sector. The researcher used the descriptive analytical method to suit the purposes of the study. The secondary data published and prepared by the researcher were used to examine the state of financial coverage in the banking sector. A questionnaire has been designed for the purpose of collecting preliminary data regarding the level of protection provided by the banking sector to users of financial banking services through 8 areas of protection developed after reference to literature and previous studies. The study population consisted of all the beneficiaries of banking financial services in the West Bank. In view of the large size of the study society, a soft sample of (100) conditional on the characteristics of the respondents was used in terms of (banking culture, years of experience in dealing with banks, Sectoral& banking diversification).The researcher reached the following results: - The Palestinian banking sector promotes the reality of financial inclusion, which contributes significantly to enhancing financial stability. Where banks are strengthening protection for users of banking services, although the level of protection was average (2.78) overall score through the eight areas covered by the study. - The regulatory and supervisory role of the Palestinian Monetary Authority in this important sector was medium. Consumer protection bodies are required to have an active and proactive role to organize the required protection. The researcher recommended the importance of financial education to improve the financial personality of individuals and institutions, help them understand their rights and duties in dealing with the services discharged, the importance of the consumer protection associations roles in enhancing banking protection.    

scholarly journals SECURITIES CROWDFUNDING : TRANSFORMASI PEMBIAYAAN USAHA KECIL DAN MENENGAH DI INDONESIA

AdBispreneur ◽  
2021 ◽  
Vol 6 (2) ◽  
pp. 163
Author(s):  
Suryanto Suryanto
Keyword(s):  
Financial Institutions ◽  
Financial Services ◽  
Secondary Data ◽  
Qualitative Approach ◽  
The Other ◽  
Primary Data ◽  
Digital Platform ◽  
Medium Enterprise ◽  
The Government ◽  
Descriptive Method

 ABSTRACTThis study aims to analyze the transformation of small and medium enterprise (SMEs) financing in Indonesia. This research is motivated by the phenomenon of SMEs, which often face problems in financing. However, on the other hand, financial institutions find it difficult to find a database of SMEs to channel their loans. This study uses a descriptive method with a qualitative approach. Sources of data were obtained from various sources, both primary and secondary. Primary data is obtained from statements made by informants from the Financial Services Authority, the Association of Indonesian Crowdfunding Services, crowdfunding players, and SMEs that have taken advantage of crowdfunding. Meanwhile, secondary data were obtained from several published articles. The results show that the government has helped provide a source of financing for SMEs, both through banking and non-banking. However, there were several obstacles that occurred in the field, both from SMEs and financial institutions. Securities crowdfunding instruments raises new hopes for SMEs in fulfilling financing. In addition to an easy submission procedure, access can also be done via a digital platform. Penelitian ini bertujuan untuk menganalisis transformasi pembiayaan Usaha Kecil dan Menengah (UKM) di Indonesia. Penelitian ini dilatarbelakangi oleh fenomena UKM yang sering menghadapi permasalahan dalam pembiayaan. Namun, disisi lain lembaga pembiayaan kesulitan mencari database UKM untuk menyalurkan kreditnya. Penelitian ini menggunakan metode deskriptif dengan pendekatan kualitatif. Sumber data diperoleh dari berbagai sumber baik primer maupun sekunder. Data primer diperoleh dari pernyataan yang diungkapkan oleh informan dari Otoritas Jasa Keuangan, Asosiasi Layanan Urun Dana Indonesia, pelaku crowdfunding, dan UKM yang telah memanfaatkan crowdfunding. Sedangkan data sekunder diperoleh dari beberapa artikel yang telah diterbitkan. Hasil penelitian menunjukkan bahwa pemerintah telah membantu menyediakan sumber pembiayaan UKM baik melalui perbankan maupun non perbankan. Namun ada beberapa kendala yang terjadi di lapangan baik dari pelaku UKM maupun lembaga pembiayaan. Instrumen securities crowdfunding memunculkan harapan baru bagi pelaku UKM dalam memenuhi pembiayaan. Selain prosedur pengajuan yang mudah, aksesnya pun dapat dilakukan melalui platform digital.

scholarly journals KESIAPAN PEMERINTAH MENERAPKAN GREEN BANKING MELALUI POJK DALAM MEWUJUDKAN PEMBANGUNAN BERKELANJUTAN BERDASARKAN HUKUM POSITIF DI INDONESIA

Yustitia ◽  
2018 ◽  
Vol 4 (2) ◽  
pp. 119-141
Author(s):  
Muhammad Agus Salim
Keyword(s):  
Financial Services ◽  
Financial Institution ◽  
Field Research ◽  
Secondary Data ◽  
Public Companies ◽  
Library Studies ◽  
Banking Business ◽  
Sustainable Finance ◽  
The Government ◽  
Legal Consequences

The world of banking in Indonesia began to show its concern for environmental problems through various banking activities known as Green banking. Green banking is a program for a financial institution that makes sustainability a top priority in its business. Currently banks that have pledged green banking are required in OJK Regulation Number 51 / POJK.03 of 2017 concerning the Implementation of Sustainable Finance for Financial Service Institutions, Issuers and Public Companies to report on the results of implementing green banking. This writing discusses how the legal consequences of the implementation of green banking for banking business activities in Indonesia after the enactment of POJK Number 51 / POJK.03 in 2017 concerning the Implementation of Sustainable Finance for Financial Services Institutions, Issuers and Public Companies and how OJK conducts supervision. This study is a legal research using a normative juridical approach and descriptive analytical research specifications. The data used in this study are secondary data consisting of primary, secondary and tertiary legal materials. Data obtained through library studies and field research in the form of legislation, books, journals, and electronic media. The findings of this study are 2 (two) explanations namely First, the legal consequences of the implementation of green banking in banking business activities in Indonesia in realizing sustainable development have not been able to be carried out due to banks and financial services institutions both banks and non-banks do not yet have specific guidelines or references governing this green banking. Second, the obligation for banks that have pledged green banking is to provide insurance for the environment, considering that banking business activities also include insurance referring to Article 7 of the Banking Law. OJK has actually launched environmental insurance, but the Indonesian government has not responded to anything that has been conveyed by the OJK. The reason for the government according to the OJK informants is that the development of a little more would certainly damage the environment, so that environmental insurance is impossible in Indonesia.

scholarly journals Pancasila as The Basis of The State Unity of The Republic of Indonesia

2021 ◽  
Vol 2 (2) ◽  
pp. 133-140
Author(s):  
Palmawati Taher
Keyword(s):  
Data Collection ◽  
Cultural Values ◽  
Research Method ◽  
Religious Pluralism ◽  
Secondary Data ◽  
Primary Data ◽  
Cultural Conflicts ◽  
Library Studies ◽  
The Republic ◽  
The Government

Indonesia is facing various challenges because some people do not use religious and cultural values as a source of ethics in the nation and state. Socio-cultural conflicts have occurred due to ethnic, cultural, and religious pluralism that the government and society are not appropriately managed and fair. Based on that, Pancasila is needed by all generations of the nation. The type of research method used in this research is normative research, namely research on library materials which are primary data in science is classified as secondary data, which relies on data collection tools in the form of library studies or document studies. The research concludes that generations need Pancasila to unify the nation. Even though the Indonesian people are now united, it does not mean that Pancasila is no longer needed. Because what is called the Indonesian nation is what is currently there and what will exist in the future. As long as the regeneration process continues, we still need Pancasila as a unifying nation.

scholarly journals Factors influencing financial inclusion in India

2019 ◽  
Vol 3 (6) ◽  
pp. 23-32
Author(s):  
Keyword(s):  
Financial Institutions ◽  
Emerging Economies ◽  
Financial Services ◽  
Banking Sector ◽  
Financial Inclusion ◽  
Indian States ◽  
Economic Progress ◽  
Factors Influencing ◽  
The Government ◽  
Modern Era

In the modern era, financial institutions serve as facilitators of economic progress and advancement. It is, therefore, necessary that people have equitable access to these financial institutions and the services they offer especially in emerging economies like India. Notwithstanding that the Indian banking sector has grown tremendously over the years in terms of performance and outreach, a large number of people have limited or zero access to the financial services. Financial Inclusion thus emerges as a necessity for it is equally beneficial to the banks as well as to the unserved population vis-a-vis the provision of new avenues for the former and financial services for the latter. In this study, we used panel data covering Indian states over a period of five years, from 2009 to 2013, to assess the factors influencing financial inclusion in the country. This study found that distinct state-effect is prevalent among the Indian states. Further, the number of factories as a proxy for industrialization and outstanding credit as a proxy for loans and advancements significantly reveal that income and employment generating schemes must be launched by the Government of India and the Central Bank of India keeping in mind the underprivileged lot.

The Systemic Effects of Prudential Regulation Toughening:The Results of a Stress-test for Russian Banks

2012 ◽  
pp. 4-31 ◽  
Author(s):  
M. Mamonov ◽  
A. Pestova ◽  
O. Solntsev
Keyword(s):  
Financial Services ◽  
Banking Sector ◽  
Stress Test ◽  
Credit Market ◽  
Capital Adequacy ◽  
Government Support ◽  
Government Ownership ◽  
Prudential Regulation ◽  
The Government ◽  
The Stability

The stability of Russian banking sector is threatened by three negative tendencies - overheating of the credit market, significant decrease of banks capital adequacy ratios, and growing problems associated with banks lending to affiliated non-financial corporations. The co-existence of these processes reflects the crisis of the model of private investments in Russian banking sector, which was observed during the last 20 years. This paper analyzes the measures of the Bank of Russia undertaken to maintain the stability of the banking sector using the methodology of credit risk stress-testing. Based on this methodology we conclude that the Bank of Russias actions can prevent the overheating of the credit market, but they can also lead to undesirable effects: further expansion of the government ownership in Russian banking sector and substitution of domestic credit supply by cross-border corporate borrowings. The later weakens the competitive positions of Russian banks. We propose a set of measures to harmonize the prudential regulation of banks. Our suggestions rely on design and further implementation of the programs aimed at developing new markets for financial services provided by Russian banks to their corporate and retail customers. The estimated effects of proposed policy measures are both the increase in profitability and capitalization of Russian banks and the decrease of banks demand for government support.

Analysis of Financial Performance of Public Sector Banks in India: CAMEL

2020 ◽  
pp. 097674792096686
Author(s):  
Yudhvir Singh ◽  
Ram Milan
Keyword(s):  
Public Sector ◽  
Banking Sector ◽  
Positive Impact ◽  
Secondary Data ◽  
Capital Adequacy ◽  
Factors Affecting ◽  
Public Sector Banks ◽  
The Government ◽  
And Performance ◽  
Asset Quality

Public sector banks have been merged by the government in the last few years. This is the rationale behind conducting this study. The purpose of this article is to determine the factors affecting the performance of public sector banks in India and the interrelationship between bank-specific determinants and performance of public sector banks. In this article, we shall analyse the financial data of all the public sector commercial banks for a period spread across 11 years (2009–2019); Capital adequacy, Assets quality, Management efficiency, Earning, and Liquidity (CAMEL) has been used as a performance determinant; system generalised method of moments (GMM) analysis has been used to find the effect of determinants on the performance measurement of public sector banks; and CCA (canonical correlation analysis) has been used to find the interrelationship between the bank-specific determinants and the performance of public sector banks. The finding has important implications in terms of performance in the banking sector. Certain limitations of this study are: It is based on secondary data. The study only covers the financial aspects and not the non-financial aspects. It is found that the asset quality is negatively related with performance of public sector banks. Liquidity and inflation are inversely related to performance of public sector banks in India. Capital adequacy is positively related with banks’ performance, but inversely related with banks’ interest margin. GDP growth has a significant positive impact on banks’ performance, but inversely related with banks’ interest income. Inflation rate is inversely related with banks’ performance. Banking sector reforms are insignificantly related with banks’ performance.

COVID -19 and Indian Financial Markets: A Review

2020 ◽  
Vol 16 (02) ◽  
pp. 1-8
Author(s):  
Kamaldeep Kaur Sarna
Keyword(s):  
Financial Markets ◽  
Financial Institutions ◽  
Financial Services ◽  
Stock Markets ◽  
Global Economy ◽  
Banking Sector ◽  
Global Financial Crisis ◽  
Negative Impact ◽  
Management Strategies ◽  
The Impact

COVID-19 is aptly stated as a Black Swan event that has stifled the global economy. As coronavirus wreaked havoc, Gross Domestic Product (GDP) contracted globally, unemployment rate soared high, and economic recovery still seems a far-fetched dream. Most importantly, the pandemic has set up turbulence in the global financial markets and resulted in heightened risk elements (market risk, credit risk, bank runs etc.) across the globe. Such uncertainty and volatility has not been witnessed since the Global Financial Crisis of 2008. The spread of COVID-19 has largely eroded investors’ confidence as the stock markets neared lifetimes lows, bad loans spiked and investment values degraded. Due to this, many turned their backs on the risk-reward trade off and carted their money towards traditionally safer investments like gold. While the banking sector remains particularly vulnerable, central banks have provided extensive loan moratoriums and interest waivers. Overall, COVID-19 resulted in a short term negative impact on the financial markets in India, though it is making a way towards V-shaped recovery. In this context, the present paper attempts to identify and evaluate the impact of the pandemic on the financial markets in India. Relying on rich literature and live illustrations, the influence of COVID-19 is studied on the stock markets, banking and financial institutions, private equities, and debt funds. The paper covers several recommendations so as to bring stability in the financial markets. The suggestions include, but are not limited to, methods to regularly monitor results, establishing a robust mechanism for risk management, strategies to reduce Non-Performing Assets, continuous assessment of stress and crisis readiness of the financial institutions etc. The paper also emphasizes on enhancing the role of technology (Artificial Intelligence and Virtual/Augmented Reality) in the financial services sector to optimize the outcomes and set the path towards recovery.

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