scholarly journals IT Governance Improvement at Communication and Information Office using COBIT 5

2020 ◽  
Vol 8 (5) ◽  
pp. 1402-1408

Application of information technology in government institution, including the departments where this case study was conducted, is an attempt to improve the transparency and quality of internal and external services. The employment of information technology aims to support the vision, mission and goals of the organization with good governance. Good governance management requires an audit to determine if the organization's performance is in accordance with the designated goals, vision and mission. The audit procedure performed by COBIT 5 which starts with identifying the work indicators listed in the Regional Medium-Term Development Plan (RMDP), identification of business objectives, identification of IT objectives, IT processes, data collection through questionnaires. Results of audit, showed that the capability level of five IT processes were within low value level, namely APO04 at level 1, APO07 at level 1, BAI01 at level 2, APO08 at level 2, and EDM05 at level 1. These results were indicating a presence of GAPs between expected organizational achievements and the current situation. By employing several best practice standards, this audit established several recommendations to improve maturity level including alignment between business objectives and IT objectives as well as IT processes.

Author(s):  
Ahmad Maulana Fikri ◽  
Hesti Shofia Priastika ◽  
Nadine Octaraisya ◽  
Sadriansyah Sadriansyah ◽  
Lovinta Happy Trinawati

Abstrak: Tata kelola teknologi informasi fokus pada teknologi informasi, sistem, manajemen kinerja dan resikonya.Kerangka kerja COBIT 2019 digunakan dalam melakukan penerapan tata kelola teknologi informasi. PT XYZ diambil bertujuan mengetahui kualitas layanan, kinerja manajemen, serta resiko pada perusahaan dengan melihat pada referensi dari laporan tahunan PT XYZ dan menganalisis nilai capability level serta maturity level. Setelah dilakukan analisis terhadap 11 design factor, didapatkan bahwa ada 5 proses domain yang memiliki nilai diatas 75% yaitu BAI02, BAI03, BAI06, DSS02, dan DSS04 kemudian dilanjutkan dengan core model evaluation dan diperoleh hasil nilai capability level masing- masing yaitu BAI02 memiliki nilai capability pada level 2; BAI03 memiliki nilai capability pada level 1; BAI06 memiliki nilai capability pada level 1; ). DSS02 memiliki nilai capability pada level 2; dan DSS04 memiliki nilai capability pada level 2, maka nilai maturity level keseluruhan dari PT XYZ adalah 1, capability level dapat ditingkatkan dengan melakukan aktivitas yang belum dilakukan oleh perusahaan sampai dengan mencapai nilai fully untuk tiap level.   Kata kunci: capability, COBIT, maturity, tata kelola, teknologi.   Abstract: Information technology governance focuses on information technology, systems, performance management and risk. The 2019 COBIT framework is used in implementing information technology governance. PT XYZ was taken to determine the quality of service, management performance, and risk to the company by looking at the references from the PT XYZ annual report and analyzing the capability level and maturity level. After analyzing 11 design factors, it was found that there were 5 domain processes that had values ​​above 75%, namely BAI02, BAI03, BAI06, DSS02, and DSS04 then continued with core model evaluation and the results obtained for each capability level, namely BAI02 had a value. capability at level 2; BAI03 has capability value at level 1; BAI06 has a capability value at level 1; ). DSS02 has capability value at level 2; and DSS04 has a capability value at level 2, so the overall maturity level of PT XYZ is 1, the capability level can be increased by doing activities that the company has not done until it reaches the full value for each level.   Keywords: capability, COBIT, governance, maturity, technology.


Author(s):  
I Nyoman Sujana Saputra ◽  
Budi Yuwono

Maintaining the service performance was the responsibility of the service company. As an organization providing telecommunications network services both satellite and terrestrial networks, decreasing service performance was an indication of IT governance problems in the organization. For understanding the extent of the IT governance in the organization, the assessment of capability level was required. COBIT 5 was the framework for assessing IT processes capability level and combined with the ITIL V3 2011 framework. This research methodology begins with problem identification in the organization, determining the ITIL V3 2011 service lifecycle 2011 related to the problem, and mapping ITIL V3 2011 processes with COBIT 5 processes. The mapping results obtained IT processes of COBIT 5 and then selected based on their relevance to the organization's problems and assessed its capability level using the PAM (Process Assessment Model) method which refers to the ISO/IEC 15504 standard. By defining a target of capability level, it can be performed gap analysis, prioritized process improvement, determined KPI (Key Performance Indicators), and provided recommendation activities of each IT process. Based on the assessment of 12 IT processes capability showed that the capability level of IT processes in the organization is level 1 (performed) with 8 processes and level 2 (managed) with 4 processes. To improve it, COBIT 5 has provided guidance and recommendations for each IT process activity.


Tech-E ◽  
2018 ◽  
Vol 1 (2) ◽  
pp. 43
Author(s):  
Riki Riki

The purpose of writing, to determine the level of capability in the Bureau of Information Systems & Technology at Buddhi Dharma University. Analyzing the achievement of its capability level and assisting BSTI in implementing international standardized IT governance. The methodology used is the CoBIT 5 framework as a measure of capability level guidance. The result is that the current level of BSTI capability is 2.027 which means at level 2 (managed process), the standard is at level 3. Conclusion that BSTI has been managed and implemented correctly, although the achievement of the level of capability is still in the middle position due to the lack of competition that forced Buddhi Dharma University to do business development.


2021 ◽  
Vol 3 (1) ◽  
pp. 72-82
Author(s):  
Dwi Puspitasari ◽  
Hanna Prillysca Chernovita

Bina Darma foundation is a non-profit organization established by SWCU and GMKI. The main activities of the Bina Darma foundation are a leadership training program, journal publishing, and guesthouse rental. Problems that occur in the foundation include the management of human resources related to IT is not appropriate. To solve the problem, there needs to be control and evaluation to see how the condition of IT governance in Bina Darma Foundation uses the framework COBIT 5 domain DSS (Delivery, Service, and Support). The result of this research is capability level is currently at level 1 (Performed process), while the capability level is expected to be at level 2 (Managed process). Therefore, recommendations are given so that the IT governance in Bina Darma Foundation can work optimally to support the achievement of the organization's business objectives efficiently.


Author(s):  
Bernadus Gunawan Sudarsono ◽  
Sri Poedji Lestari

The use of internet technology in the government environment is known as electronic government or e-government. In simple terms, e-government or digital government is an activity carried out by the government by using information technology support in providing services to the community. In line with the spirit of bureaucratic reform in Indonesia, e-government has a role in improving the quality of public services and helping the process of delivering information more effectively to the public. Over time, the application of e-Government has turned out to have mixed results. In developed countries, the application of e-Government systems in the scope of government has produced various benefits ranging from the efficiency of administrative processes and various innovations in the field of public services. But on the contrary in the case of developing countries including Indonesia, the results are more alarming where many government institutions face obstacles and even fail to achieve significant improvements in the quality of public services despite having adequate information and communication technology. The paradigm of bureaucrats who wrongly considers that the success of e-Government is mainly determined by technology. Even though there are many factors outside of technology that are more dominant as causes of failure such as organizational management, ethics and work culture. This study aims to develop a model of success in the application of e-Government from several best practice models in the field of information technology that have been widely used so far using literature studies as research methods. The results of the study show that the conceptual model of the success of the implementation of e-Government developed consists of 17 determinants of success..Keywords: Model, Factor, Success, System, e-Government


Teknika ◽  
2021 ◽  
Vol 10 (1) ◽  
pp. 78-87
Author(s):  
Angga Maulana Nurhuda ◽  
Ervan Philipus ◽  
Ivan Gunawan
Keyword(s):  
Level 3 ◽  
Level 1 ◽  
Level 2 ◽  

Peran sistem pendataan keluarga dalam rangka mendukung pencapaian program BANGGAKENCANA pada BKKBN Propinsi Jawa Barat adalah untuk menyediakan data dasar sebagai perencanaan strategis, peta kerja, maupun pemetaan mekanisme operasional menjadi krusial untuk menopang keberhasilan program. Untuk memastikan delivery produk, layanan, dan dukungan yang dihasilkan perlu dilakukan evaluasi sehingga dapat menghasilkan tata kelola sistem pendataan keluarga yang lebih optimal. Penelitian ini bertujuan untuk memperoleh ukuran capability level proses TI saat ini kemudian dibandingkan dengan yang diharapkan sehingga dapat diperoleh kesenjangan guna penyusunan rekomendasi yang dapat diimplementasikan pada Siklus Sistem Pendataan Keluarga Tahun 2021 dengan menggunakan kerangka kerja COBIT 5. Data yang diperoleh bersumber dari responden yang berwenang dan kompeten berdasarkan pemetaan diagram RACI pada COBIT 5. Dari hasil penelitian, diketahui bahwa dari 6 proses terpilih pada domain DSS terdapat 4 proses yang mencapai level 1 (performed) dan 2 proses yang berhasil mencapai level 2 (managed process). Tingkat kemampuan manajemen TI yang diharapkan berada pada level 3 sehingga GAP muncul di semua domain yang bermakna saat ini organisasi belum sepenuhnya mengimplementasikan proses yang ditetapkan untuk mencapai tujuan proses. Dari seluruh rangkaian penelitian tersebut dapat disimpulkan bahwa diperoleh nilai level kapabilitas sebesar 1,33 dan terdapat GAP sebesar 1,67 untuk mencapai level yang diharapkan. Dalam penelitian ini disampaikan rekomendasi untuk meningkatkan kapabilitas proses sehingga BKKBN Propinsi Jawa Barat dapat mencapai tingkat kapabilitas yang diharapkan.


Author(s):  
Ennapadam S. Krishnamoorthy ◽  
Vivek Misra

Neuropsychiatry as a medical specialty is significantly underrepresented in India, with neurology and psychiatry giving each other a wide berth in many of the country’s regions. This chapter reviews the state of neuropsychiatric services in India and South Asia, before moving on to explore what constitutes a Comprehensive Neuropsychiatry Programme (CNP). This encompasses education and research into neuropsychiatric outcomes, advocacy at a governmental level, and community-engendered activities, all with a view to attaining optimal levels of participation in activities of daily living (ADLs), health-related quality of life (HRQoL), and various social and educational milestones. The model employed by a multidisciplinary team for use in developing nations is then described, along with a case study to demonstrate best practice.


Author(s):  
Wita Wojtkowski ◽  
Marshall Major

The focus of this case study is a successful regional law firm (an information intensive enterprise) that integrates information technology to improve the timeliness and quality of their work product. The firm uses information technology as an efficient and productive tool allowing them more time to understand their clients’ needs and envision where their businesses will be tomorrow. Their information services professionals evaluate new technologies with an eye toward improving delivery of legal services: the goal is to build an atmosphere where complex business is handled with ease. In this case we explore the issues related to the implementation of an enterprise portal. The issues are both technological and behavioral.


2012 ◽  
Vol 5 (6) ◽  
pp. 1543-1564 ◽  
Author(s):  
S. Stromatas ◽  
S. Turquety ◽  
L. Menut ◽  
H. Chepfer ◽  
J. C. Péré ◽  
...  

Abstract. We present an adaptable tool, the OPTSIM (OPTical properties SIMulation) software, for the simulation of optical properties and lidar attenuated backscattered profiles (β') from aerosol concentrations calculated by chemistry transport models (CTM). It was developed to model both Level 1 observations and Level 2 aerosol lidar retrievals in order to compare model results to measurements: the level 2 enables to estimate the main properties of aerosols plume structures, but may be limited due to specific assumptions. The level 1, originally developed for this tool, gives access to more information about aerosols properties (β') requiring, at the same time, less hypothesis on aerosols types. In addition to an evaluation of the aerosol loading and optical properties, active remote sensing allows the analysis of aerosols' vertical structures. An academic case study for two different species (black carbon and dust) is presented and shows the consistency of the simulator. Illustrations are then given through the analysis of dust events in the Mediterranean region during the summer 2007. These are based on simulations by the CHIMERE regional CTM and observations from the CALIOP space-based lidar, and highlight the potential of this approach to evaluate the concentration, size and vertical structure of the aerosol plumes.


2020 ◽  
Vol 5 (3) ◽  
pp. 413
Author(s):  
Hafiz Rahman ◽  
Sri Oktavia ◽  
Anneke Justitia Bioty

<p>The study aims at investigate the level of individual learning in small and medium scale enterprises/SMEs as an important element in organizational knowledge, which will further determine the competitive advantage in SMEs. Using qualitative methodology, the study was empirically undertaken as a case study research with four SMEs in two major business sectors in Padang, West Sumatra - Indonesia. Owners-managers and employees were the informant of the study. Bloom’s taxonomy of individual learning was used as the cornerstone and thematic analysis to the result of in-depth interview was operated as the method of analysis. The study found that the level of learning in SMEs in the context of study is low. In affective and cognitive domains of individual learning, the study found that owners-manager and employees in SMEs in the context of study reached the level 1 (affective domain) and the level 2 (cognitive domain). This paper has value and originality in terms of the detailed empirical description of the level of learning in SMEs which is based on the interview with informants. Practically, results of this study can be used as an important academic consideration to assist the formulation of government interventions in the personal capacity building for SMEs.</p><p> </p><p><em>Penelitian ini bertujuan untuk melakukan investigasi mengenai tingkat pembelajaran individu pada usaha kecil dan menengah/UKM sebagai elemen penting dalam pembentukan pengetahuan yang berkembang dalam organisasi, yang lebih lanjut akan menentukan daya saing UKM. Penelitian ini menggunakan metodologi kualitatif dan secara empiris dilakukan melalui pendekatan case study pada pemilik-pengelola dan karyawan UKM pada dua sektor usaha di Padang, Indonesia. Taksonomi Bloom yang merupakan konsep utama dalam proses pembelajaran individu digunakan sebagai teori dasar dalam penelitian ini. Analisis tematik terhadap hasil interview lebih lanjut digunakan sebagai metoda analisis. Penelitian ini menemukan fakta rendahnya tingkat pembelajaran dalam UKM. Pada domain afektif maupun kognitif, pemilik-pengelola dan karyawan UKM pada konteks penelitian menunjukkan level 1 pada domain afektif dan level 2 pada domain kognitif. Artikel ini dinilai memiliki nilai dan orisinalitas terkait dengan temuan empiris secara detil mengenai tingkat pembelajaran individual dalam UKM. Secara praktis, hasil penelitian ini dapat digunakan sebagai sebuah pertimbangan akademis penting untuk membantu proses penetapan formulasi intervensi pemerintah bagi program personal capacity building dalam UKM.</em></p>


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