scholarly journals The Tourism Destination Determinant Quality Factor from Stakeholders Perspective

2021 ◽  
Vol 2 (2) ◽  
pp. 96-106
Author(s):  
I Gusti Bagus Rai Utama ◽  
Christimulia Purnama Trimurti ◽  
Ni Made Diana Erfiani ◽  
Ni Putu Dyah Krismawintari ◽  
Dermawan Waruwu
Keyword(s):  
Performance Indicator ◽  
Weather Condition ◽  
Quality Measurement ◽  
Key Performance Indicator ◽  
Key Factors ◽  
Tourism Destination ◽  
Likert Scales ◽  
The Third ◽  
Tourism Destinations

High-quality tourism destinations nowadays become the expectations of tourism stakeholders. However, these quality tourism destinations do not have a definition and key performance indicator that can be used as a measurement indicator, so this research is necessary. This study tries to measure the quality of tourism destinations based on the perspective of Bali tourism respondents. In this survey, the attitude of the respondents was measured using a choice of 5 Likert scales that directly asked their attitude towards various indicators on two elements, namely the tourist quality variable and the destination quality measurement variable. The results of a survey of 200 informants illustrate that the respondents' views on all indicators that are considered as indicators of measuring the quality of tourists and indicators of tourism destinations. They can be used as indicators to measure other destinations with adjustments according to their conditions. The novelty in this studies is three factors that have been formed key factors of tourism destination quality. The first is named the quality beautiful destination and unique attraction. The second factor is named quality tourist spending and respect local culture minded. The third factor is named the quality climate and weather condition and infrastructure.

scholarly journals Model of developing key performance indicator to increase the quality of education during the Covid-19 pandemic

2021 ◽  
Vol 1832 (1) ◽  
pp. 012030
Author(s):  
E Selviyanti ◽  
W Sardjono ◽  
M Mukhlis ◽  
M Tohir ◽  
M Maswar ◽  
...  
Keyword(s):  
Performance Indicator ◽  
Quality Of Education ◽  
Key Performance Indicator

scholarly journals Analysis of International Mobile Roaming Services with Smart Call Assistant System in GSM Originating Call

2019 ◽  
Vol 3 (1) ◽  
pp. 30
Author(s):  
Mareta Elisabeth ◽  
Pande Ketut Sudiarta ◽  
IGAK Diafari Djuni
Keyword(s):  
Quality Of Service ◽  
Normal State ◽  
Performance Indicator ◽  
Key Performance Indicator ◽  
Comparison Operator ◽  
Call Setup ◽  
The Difference ◽  
Data Call ◽  
Drop Rate

In this research, it takes a trace log data with real testing using the Polystar and TrafficNews to know the comparison operator Telkomsel network calls with and without the SCA, as well as performance data call in roaming of Roamware SCA tools to know the Key Performance Indicator (KPI) from the parameters of the Call Setup Success Rate (CSSR) and Call Drop Rate (CDR) then be processed and analyzed to find out the quality of service the influence of SCA implementation calls the overall international operators in the three countries with the highest incoming data so that it could become the next parameter in the repair services provided. Results of the study to the difference between the signals operators are implemented with the SCA system of the inbound roaming customers. CSSR percentage in average in 3 countries, Australia, China, Singapore prior to SCA system in May of 81.48%, while after system restored by SCA of 90.98%, where after the repaired system SCA standard KPIS PT. Telkomsel i.e. normal state – good, whereas the percentage KPI failure calls (CDR) in 3 countries, Australia, China, Singapore prior to SCA system in May of 18.52%, while after the repaired system SCA amounted to 9.02%, where after improved system SCA standard KPI applied PT. Telkomsel into normal state.

scholarly journals Teknologi Informasi dan Komunikasi untuk Pariwisata: Analisa Isi Laman Resmi Pariwisata Provinsi Kepulauan Riau

2017 ◽  
Vol 12 (1) ◽  
pp. 1
Author(s):  
Budiarjo Budiarjo
Keyword(s):  
Content Analysis ◽  
Communication Technology ◽  
Its Region ◽  
Tourist Attraction ◽  
Analysis Method ◽  
Information Communication ◽  
Tourism Destination ◽  
The Third ◽  
Content Analysis Method ◽  
Tourism Destinations

The discovery of Information Communication Technology (ICT) has changed the way of human’s life. Application of ICT in the field of tourism has brought a drastic change among tourism businesses, tourists, and government. In marketing the tourist attraction, the present government no longer needs to spend money in organizing exhibitions, but using the website that is much cheaper. Riau Islands Province is the third provincial tourism destination in Indonesia after Bali and Jakarta. This province is using a website entitled Wonderful Kepri, http://Kepri.travel/ as a means of information and marketing of tourism destinations in its region. The purpose of this study is to describe the extent to which an official website benefits to the customers. This study applies content analysis method either on text or images on the website. The result of this study shows the website provides various menus, interesting and informative for travelers or anyone interested to visit the Riau Islands.

scholarly journals Evaluasi Performansi Jaringan UMTS di Kota Semarang menggunakan Metode Drive Test

2018 ◽  
Vol 5 (2) ◽  
pp. 221
Author(s):  
HASANAH PUTRI
Keyword(s):  
Mobile Phone ◽  
High Speed ◽  
Performance Indicator ◽  
Quality Measurement ◽  
Mobile Internet ◽  
Test Method ◽  
Key Performance Indicator ◽  
Voice Communication ◽  
Optimization Simulation ◽  
Parameter Values

ABSTRAKSaat ini penggunaan telepon seluler tidak hanya untuk komunikasi suara, melainkan juga untuk komunikasi data. Kota Semarang merupakan salah satu kota besar dengan jumlah pengguna telepon seluler yang banyak. Kondisi ini membutuhkan dukungan kualitas jaringan yang optimal dan kecepatan akses yang tinggi.  Pada penelitian ini dilakukan pengujian kualitas sinyal jaringan UMTS di kota tersebut. Pengukuran dilakukan dengan metode drive test menggunakan software TEMS dan Map info dalam pengolahan datanya. Ada beberapa parameter pengamatan dalam kegiatan pengukuran kualitas jaringan UMTS ini diantaranya RSCP (Receive Signal Code Power), Ec/No, Throughput dan KPI (Key Performance indicator). Setelah dilakukan pengukuran dan analisis perlu dilakukan proses simulasi optimasi yang dilakukan menggunakan software Atoll 3.2.1. Dari hasil pengukuran diperoleh nilai parameter RSCP, Ec/No, dan Throughput berturut-turut sebesar 68,45%, 91%, dan 52.2%. Setelah dilakukan simulasi optimasi terjadi peningkatan nilai parameter RSCP dan Ec/Noberturut-turut sebesar 97.28% dan 99.74%.Kata kunci: UMTS, Drive Test, Map Info, Atoll, KPI.ABSTRACTToday the use of mobile phone is not only for voice communication but also for data communications (mobile Internet). There are a lot of mobile phone users in Semarang, so that it requires the support of a good network quality and high-speed access. In this research, it will test and measure the signal quality UMTS network. The measurement is done with drive test method by using TEMS and Map Info software. There are several parameters of observation in quality measurement of UMTS network. They are RSCP (Received Signal Code Power), Ec/No , Throughput and KPI (Key Performance Indicator). After measurement and analysis it is needed to simulate the optimization recommendations process by using Atoll 3.2.1. to the observation’s parameters. From the measurement results obtained parameter values RSCP, Ec/No , and Throughput, respectively: 68.45, 91% and 52.2%. After the optimization simulation the value are increase significantly to the parameter value of RSCP and Ec/No respectively  97.28% and 99.74%.Keywords: UMTS, Drive Test, Map Info, Atoll, KPI.

scholarly journals Peningkatan Kualitas Sinyal 4G Berdasarkan Nilai KPI Dengan Metode Drivetest Cluster Padang

2019 ◽  
Vol 11 (2) ◽  
pp. 43-48
Author(s):  
Sri Yusnita ◽  
Yoga Saputra ◽  
Dikky Chandra ◽  
Popy Maria
Keyword(s):  
Performance Indicator ◽  
Quality Measurement ◽  
Test Method ◽  
Signal Quality ◽  
Key Performance Indicator ◽  
Standard Measurement ◽  
Spot Area ◽  
Signal Parameters ◽  
Measurement Results ◽  
Basic Parameters

The real signal quality measurement on the 4G network is a reference to improve signal quality. Measurements were made for two different operators on the Padang cluster. The measurement parameters taken are the RSRP value, SINR and throughput as the basic parameters of the KPI (Key Performance Indicator) standard. Measurement of these basic parameters is done by the drive test method using the Tems Pocket device while for data analysis using Tems discovery and Mapinfo Pro. Planning the data collection path is an important part to find out the bad spot areas of the two operators for planning signal quality improvement. The measurement results in the process of collecting data for bad categories and not being detected at all are used to determine the position of the new site by taking into account the three signal parameters, the number of users in the area, the minimum limit of the bad signal radius and the site positions that already exist for both operators. Using the cross method, three new site coordinate points are obtained, namely first at longitude 100.403428 ° and latitude -0.870309 °, second point at longitude 100.376331 ° and latitude -0.858726 °, and third point at longitude 100.404072 ° and latitude -0.966503 ° and 47 bad spot area.

scholarly journals Implementation of Simple Additive Weighting to Determine Priority for Handling Customer Complaints

2021 ◽  
Vol 5 (1) ◽  
pp. 17
Author(s):  
Yuwan Jumaryadi ◽  
Tedjo Nugroho
Keyword(s):  
Performance Indicator ◽  
The Internet ◽  
Decision Making Process ◽  
Quality Service ◽  
Key Performance Indicator ◽  
Weighting Method ◽  
Customer Complaints ◽  
Use Of The Internet ◽  
Simple Additive Weighting

The number of population is increasing, and the competition is getting tougher. It requires companies to remain able to survive and be able to compete with other companies, especially with companies that have the same line of business. The increasing use of the internet today has caused many changes in various fields. Many efforts are made by the company to survive, including by providing the best service to its customers. The use of existing technology for developing information systems for handling customer complaints is expected to help companies improve the quality of their products or services. In company management, it is important to provide good quality service in order to increase customer satisfaction. By determining the priority for handling customer complaints, it is expected to improve the Key Performance Indicator (KPI) of engineers. The decision-making process using the simple additive weighting method is carried out by weighting each criterion. This research is expected to determine the priority of handling customer complaints so that it can help engineers in determining the priorities for handling existing complaints.

Marketing identity of Croatian Danube Basin as a tourism destination

1998 ◽  
Vol 4 (1) ◽  
pp. 173-186
Author(s):  
Marcel Meler
Keyword(s):  
Tourism Destination ◽  
Danube Basin ◽  
The Past ◽  
Tourism Product ◽  
The Future ◽  
Tourism Destinations ◽  
The Republic

The purpose of a characteristic identity of Croatian Danube Basin is, among other things, to transform this region from an object into a subject of all events, not only in Croatia but also on a broader political and economic scale. In terms of time, the identity of Croatian Danube Basin can, of course, be observed as connected with the past, with the present or with the future. This paper sets forth a possible future identity of Croatian Danube Basin, based on the tenets of the past and of the present and supported by a strategic theoretical organization of exploiting and directing the natural, social, human and other resources; an additional part of this paper discusses also the region’s tourist identity. The author especially emphasizes the unmistakable quality of natural and other attractive resources of Croatian Danube Basin, their polyvalence with other tourism destinations in Eastern Croatia, as well as their integrability within the total tourism product of the Republic of Croatia.

scholarly journals Inventarisasi Konsep Ekosistem Pariwisata Dalam Pengembangan Destinasi Wisata Berkelanjutan: Kasus Waduk Walahar, Kabupaten Karawang

2020 ◽  
Vol 1 (2) ◽  
pp. 57-67
Author(s):  
Vincent Sylvester Leewellyn ◽  
Fitri Abdillah
Keyword(s):  
Local Community ◽  
Research Result ◽  
Local People ◽  
Tourism Destination ◽  
Preliminary Stage ◽  
Culinary Tourism ◽  
Environmental Hygiene ◽  
Tourism Destinations ◽  
Main Components

Development in tourism supposed to be development of tourism destinations. There are three main components of tourism destinations that play an important role in the development, which are: tourists, local people (hosts), and the destination itself. This study was designed to record the components of the tourism ecosystem in the Walahar Tourism Destination, Karawang Regency. Walahar is known as a culinary destination in Karawang Regency. This research is expected to produce a model for developing sustainable culinary tourism destinations. The research was compiled with a preliminary stage compiling a profile of all tourism potentials, attractions, and gastronomic tourism products, and the level of readiness of the local community, in the study area. The expected research result is the inventory of the ecosystem components involved in the Walahar culinary destination. The identification of the tourism subsystem in Walahar Village shows that only one of the twelve subsystems qualifies as a tourism destination. Therefore the development of Walahar as a tourism destination requires government’s effort. The development of Walahar as a destination also seems to be a solution to improve the quality of the environment by improving sanitation and environmental hygiene.

scholarly journals The Measurement Model of Tourism Destination Images Using Fuzzy Inference System

2018 ◽  
Vol 1 (2) ◽  
pp. 106-112
Author(s):  
I Nyoman Sutapa ◽  
Magdalena Wullur
Keyword(s):  
Fuzzy Inference System ◽  
Fuzzy Inference ◽  
Measurement Model ◽  
Tourism Destination ◽  
Inference Model ◽  
Inference System ◽  
Five Dimensions ◽  
Tourism Destinations ◽  
Quantitative Assessments

The article discusses the measurement model of tourism destination images perceived by travellers based on five dimensions of the service quality, i.e. tangibles, reliability, responsiveness, empathy, and assurance. Measurement problems occur when a traveller assesses the quality of a tourism destination service subjectively with vague boundaries and perceives the image of a tourism destination to vary. To address these issues, we designed an inference model using Mamdani's fuzzy inference system. The results of this study are quantitative assessments of the image of tourism destinations by various travellers based on qualitative perceptions of the quality of service experienced by the traveller.    

scholarly journals THE STUDY OF MALANG THEMATIC KAMPONG AS A POTENTIAL INTERNATIONAL TOURISM DESTINATION WITH THE GENIUS LOCI CONCEPT

Arsitektura ◽  
2019 ◽  
Vol 17 (1) ◽  
pp. 87
Author(s):  
Debri Haryndia Putri ◽  
Titi Ayu Pawestri
Keyword(s):  
Quantitative Methods ◽  
International Tourism ◽  
Local Uniqueness ◽  
Tourism Destination ◽  
International Tourist ◽  
Qualitative Descriptive ◽  
Tourism Destinations ◽  
Tourist Village ◽  
Descriptive Method

<p class="Abstract"><em>Thematic Kampong is one of the government's efforts to overcome settlements problem aimed to improve the quality of the environment through the area arrangement and development based on the dynamic of local uniqueness and potency. Currently, Malang has about 78 Thematic Kampongs. So, the purpose of this research is to analyze the implementation of Genius Loci concept on the Malang Thematic Kampongs. The result of this analysis could be a guideline design to develop the Thematic Kampong into international tourism destinations in Malang. Therefore, this research is using qualitative descriptive method with phenomenology approached. To analyze the readiness of potential international tourism destination on all Thematic Kampongs, this research is using quantitative methods with questionnaire technique. The result shows </em><em>that the 3G Kampong has succeeded in applying the concept of Genius Loci in its development and very potential to become an international tourist village.</em><em></em></p>

Sign in / Sign up

Export Citation Format

Share Document