scholarly journals Analysis Impact of Increase in Participants BPJS Class Iii on Quality of Health Services

2021 ◽  
Vol 2 (5) ◽  
pp. 792-801
Author(s):  
Ivan Armawan
Keyword(s):  
Health Services ◽  
Quantitative Research ◽  
Health Centre ◽  
Class Iii ◽  
Study Results ◽  
Health Centres ◽  
Quality Of Health Services ◽  
Design Case Study ◽  
The City

Abstract: The type of this research is a quantitative research design case study. Analysis was done on the participants BPJS've been me at the health centre and hospital in the city of Balikpapan. Subjects were Participants of BPJS Health Class III have been using BPJS card class III at the service of health centres and hospitals in the City of Balikpapan. Data collection techniques using a questionnaire with a sample data of 114 people. The results were analyzed using the app statistic SPSS version 22.0. The study results showed that 58% of the Quality of health services in hospitals and community health centres in the City of Balikpapan effect on increasing the number of participants BPJS Health Class III. And variables are the most influential is the Responsiveness or responsiveness officer of 47.2%; this is a positive response so that in the future, the Quality of health services can be improved to be better so that the benefits can be felt directly by the participants of BPJS Health, especially in class III.

scholarly journals Patient Perspectives on Quality of Health Services in Mulyorejo Public Health Centre

2021 ◽  
Author(s):  
Eranio Ramadansa Berlian ◽  
Endang Sri Redjeki ◽  
Dian Mawarni
Keyword(s):  
Public Health ◽  
Health Services ◽  
Health Centre ◽  
Patient Perspectives ◽  
Primary Data ◽  
Average Score ◽  
Public Health Centre ◽  
Number Of Patients ◽  
Quality Of Health Services

The quality of service of a healthcare facility has a direct impact on the community’s perception of it, which can be seen from the level of patient visits. Mulyorejo is one of the 15 public health centres in Malang city with one type of service facility – the general clinic. According to the health profile data of Malang city, in 2017, the number of outpatient visits at Mulyorejo Public Health Centre was 28,462, which increased to 43,101 in 2018. However, based on secondary data that has been obtained, from January to September 2019, the number of patients visiting the Mulyorejo Public Health Centre decreased. This research is a descriptive study with a quantitative approach and a sample size of 70 people, selected through the incidental sampling technique. The data source used is the primary data obtained directly from the distribution of the modified HCAHPS (hospital consumers assessment of healthcare providers and systems) questionnaire to respondents. Based on the final results, the average score on the quality of health services at the Mulyorejo Public Health Centre based on the perceptions of the general poly-patients at the Mulyorejo Public Health Centre was rated “b,” which means that the quality of health services at the Mulyorejo Public Health Centre is good. Keywords: quality of health services, patient perspectives, public health centre

scholarly journals ANALISIS PENGARUH FAKTOR ORGANISASI DAN FAKTOR INDIVIDU TERHADAP KUALITAS PELAYANAN PUSKESMAS STUDI PADA PUSKESMAS KECAMATAN KEDAWUNG KABUPATEN SRAGEN - PROVINSI JAWA TENGAH

2018 ◽  
Vol 18 (1) ◽  
Author(s):  
Karno . ◽  
Isbandi Rukminto Adi ◽  
Bambang Shergi Laksmono
Keyword(s):  
Health Service ◽  
Health Services ◽  
Community Health ◽  
Health Center ◽  
Central Government ◽  
Health Centre ◽  
Individual Factor ◽  
Public Health Centre ◽  
Quality Of Health Services

<p>The research object is the quality of health service organized by Public Health Centre (PHC) in Kedawung District, Sragen Regency, Central of Java Province. Based on the discussion of the results obtained by the conclusion, that there is a positive and significant influence between Organization Factors and Individual Factor toward Quality of Health Services organized by Kedawung PHC. Thus the hypothesis being tested eight acceptable. Thus it can be stated that the Organization Factors and Individual Factor are factors that determine the quality of health services organized by kedawung Community Health Center in Sragen regency.The research finding is a new model of health service with the title “ Health Service Assurance Model”. The model was developed from a new concept and construction with 13 factors, namely (1) Resources Services, (2) Accountability Services Fund, (3) Organization Skills Service, (4) Demotivator Services, (5) Extroversion Services, (6) Orientation Task Leadership services, (7) Orientation Relationship Leadership services, (8) Orientation Changes Leadership Services, (9) Human Resources Information Services, (10) Information Technology Services, (11) Relations Information Service, (12) Procedures Service, and (13) Technical Services.Research conclusion, the overall hypothesis is accepted and its relations positive and significant. Finally found is Model of Health Services Assurance . Performance of health services PHC Kedawung very good. Suggestions for Central Government, Local Government, and Management Health Center Kedawung that 13 factors can be used as norms, standards, procedures and criteria in the community health services.</p>

scholarly journals IMPLEMENTASI PROGRAM BPJS KESEHATAN DALAM MENINGKATKAN KUALITAS PELAYANAN KESEHATAN DI KOTA TANGERANG

2019 ◽  
Vol 6 (2) ◽  
Author(s):  
Effendi Effendi ◽  
M.Z. Babul Gaos
Keyword(s):  
Data Analysis ◽  
Health Services ◽  
Random Sampling ◽  
Primary Data ◽  
Questionnaire Data ◽  
Static Tests ◽  
Analysis Techniques ◽  
Quality Of Health Services ◽  
The City

This study aims to find out how the influence of the Health BPJSProgram Implementation on the quality of health services at SitanalaLeprosy Hospital Dr. The city of Tangerang, with the formulation of theproblem: Is there an effect of the implementation of the BPJS healthprogram on the Quality of Health Services at the Leprosy Hospital Dr.Sitanala Tangerang City? The number of samples of 40 techniques usedis Random Sampling from 161 populations, the primary data obtainedfrom respondents through a questionnaire. data analysis techniques withregression analysis and static tests (different tests). The results of thestatistical test showed that there was a significant effect of theImplementation of the Health BPJS Program on the quality of healthservices at the Leprosy Hospital Dr. Sitanala Tangerang

Assessing Social Skills in Health Professional Services

2005 ◽  
Vol 21 (3) ◽  
pp. 173-181
Author(s):  
Francisco Gil ◽  
Jesús Sanz ◽  
María Paz García-Vera ◽  
José M. León ◽  
Silvia Medina ◽  
...  
Keyword(s):  
Social Skills ◽  
Health Services ◽  
Health Professional ◽  
Aggressive Behavior ◽  
Psychometric Properties ◽  
Internal Consistency ◽  
Intervention Program ◽  
Professional Services ◽  
Quality Of Health Services

Abstract. The quality of health services depends on the contribution of all the professionals involved in the system, including certain groups, usually forgotten and underrated, such as the health-transport technicians (HTT). With the aim of improving this group's performance, an intervention program, focusing on the development of the workers' technical and social skills, was designed in a collective of enterprises. Information about the first stage of this program, consisting of the assessment of these workers' social skills, is offered in this study. A specific questionnaire was developed: The Health-Transport Technicians Social Skills Questionnaire (HTT-SSQ), made up of three scales (assertive, passive, and aggressive behavior). It was administered to a large sample (N = 530) from the above-mentioned association. The psychometric properties of the questionnaire were analyzed, with quite satisfactory indexes of internal consistency and factor validity, and the group's deficiencies (excess or deficit) were evaluated.

Penatalaksanaan IMD pada Ibu Postpartum Sectio Caesarea Mempengaruhi Status Gizi dan Kecepatan Produksi ASI

2020 ◽  
Vol 2 (2) ◽  
pp. 112-120
Author(s):  
Nursari Abdul Syukur ◽  
Susi Purwanti
Keyword(s):  
Breast Milk ◽  
Nutritional Status ◽  
Milk Production ◽  
Quantitative Research ◽  
Milk Protein ◽  
Sectio Caesarea ◽  
Control Group ◽  
P Value ◽  
Study Results

Many mothers who give birth to Sectio Caesarea (SC) do not Initiate Early Breastfeeding (IMD), which fails exclusive breastfeeding. This study aimed to determine the effect of IMD management in postpartum SC mothers on nutritional status, speed of milk production, and quality of breast milk protein. Method: quantitative research with quasi approach experiment. The research design used was a pre-post-test control non-equivalent control group. A sampling of this study used the Consecutive method sampling with a sample of 20 mothers who gave birth by cesarean section (SC). Hypothesis testing uses the independent t-test and the Mann-Whitney test. The study results showed an influence on the management of IMD in postpartum SC mothers on the speed of ASI production (p-value=0.004) and nutritional status (p-value=0.028). There was no effect of IMD management on postpartum SC mothers on the quality of breast milk protein (p-value = 0.543). This study recommends that the hospital implement an IMD promotion program before the abdominal wall is closed as a form of intervention to increase milk production and maternal nutritional status

New Insights into the Supply and Quality of Health Services in Indonesia

2010 ◽  
Author(s):  
Claudia Rokx ◽  
John Giles ◽  
Elan Satriawan ◽  
Puti Marzoeki ◽  
Pandu Harimurti
Keyword(s):  
Health Services ◽  
Quality Of Health Services
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