DEVELOPMENT OF BUSINESS PROCESSES IN CONSTRUCTION COMPANY IN DIGITAL TRANSFORMATION

2020 ◽  
Vol 2 (8) ◽  
pp. 65-69
Author(s):  
I. I. ANTONOVA ◽  
◽  
I. I. FROLOVA ◽  
O. V. NIZOVA ◽  
◽  
...  
Keyword(s):  
Quality Of Service ◽  
Business Processes ◽  
Digital Transformation ◽  
Market Conditions ◽  
Construction Company ◽  
Product Service ◽  
Fierce Competition

The relevance of the study is determined by the fact that in modern market conditions due to fierce competition, modern companies are required to offer the consumer not only the best quality of product (service), but also the best quality of service.

scholarly journals Retail Medicine in an Era of IoT and Medical Errors in the Age of Ubiquitous Connectivity

2016 ◽  
Vol 4 (3) ◽  
pp. 3-6 ◽  
Author(s):  
Shoumen Palit Austin Datta
Keyword(s):  
Quality Of Service ◽  
Quality Of Care ◽  
Medical Errors ◽  
Digital Transformation ◽  
Software As A Service ◽  
Delivery Of Care ◽  
Time Compression ◽  
High Acuity ◽  
Digital Diffusion

Digital diffusion in healthcare is poised to usher delivery of care in integration with software as a service to the edge. Time compression due to the latter may catalyze the convergence between "sense and response" in a manner which may enhance quality of service (QoS) or quality of care at the point of contact (PoC). Digital transformation is likely to influence the broad spectrum of instances ranging from high acuity patients to preventive care scenarios. Access to healthcare for individuals before they become patients may eventually lead to improved health and reduced healthcare cost.

scholarly journals Transformacja cyfrowa z punktu widzenia samorządu terytorialnego – wybrane zagadnienia

2021 ◽  
Vol 65 (1) ◽  
pp. 27-46
Author(s):  
Aneta Kaczyńska ◽  
◽  
Sławomira Kańduła ◽  
Joanna Przybylska ◽  
◽  
...  
Keyword(s):  
Local Government ◽  
Business Processes ◽  
Social Inequalities ◽  
Digital Transformation ◽  
Social Needs ◽  
Efficient System ◽  
Free Mobility ◽  
Efficient Communication ◽  
Conditions Of Work

The article presents selected issues related to the digital transformation of Poland from the perspective of local government. It poses the following questions: How should we understand the digital transformation in general and the digital transformation of local government? Why should local government choose this path for transformation and what impact does it have? The article uses the method of analysis and criticism of the literature. The conclusions drawn from the research are as follows: the digital transformation of local government is the entirety of the changes taking place in it in terms of the services, processes, resources, organizational culture and competences using digital technologies. The purpose of these changes is to improve the quality of life and achieve the goals of sustainable development. Each local government unit must enter the path of digital transformation. It is an objective of necessity resulting mainly from social needs (expectations) for which the local government has been appointed. These needs can be divided into several categories. Residents require easier shopping and handling of administrative matters, as well as access to information and efficient communication. They also report the need for improving the conditions of work, maintaining employment, and accessing professional development. The expectation of reduced social inequalities remains valid. Residents and entrepreneurs expect Internet access and free mobility, and the latter also require support in optimizing business processes. In the conditions of developing the digital economy, we also expect the creation of an efficient system of warnings about threats and ensuring safety on the Internet. All aspects cause changes in the economy and the financing of local government. These mainly concern its functions and scope of performed tasks, the how social needs are satisfied and the tools used.

scholarly journals IDENTIFIKASI NON VALUE ADDED ACTIVITY MELALUI ACTIVITY-BASED MANAGEMENT UNTUK MENINGKATKAN EFISIENSI HOTEL TRAVELLO MANADO

2013 ◽  
Vol 8 (4) ◽  
Author(s):  
Irna Prisye Daleno ◽  
David Paul Elia Saerang ◽  
Inggriani Elim
Keyword(s):  
Quality Of Service ◽  
Qualitative Data ◽  
Service Industry ◽  
Value Added ◽  
The Other ◽  
Manufacture Industry ◽  
Fierce Competition ◽  
Cost Report ◽  
The Given

Faced with the globalization era filled with fierce competition, companies must be able to improve the performance and adaptability to the existing environment to be able to continue to compete. The rivalry does not happen in manufacture industry environmentbut also in service industry, with increasing the competition in service industry especially in hotel, so Travello Hotel should create a competitive excellence. Therefore to create that excellence,  Travello Hotel should has efficiency with the way to manage the activity without cutdown the quality of service that give to customer. This method use to manage the activity, so that create this efficiency is calledActivity-Based Management.The research has done in room division of Manado Travello Hotel. The research is descriptive which analyze to all activity in room division of  Travello  Hotel and classify that activity to be value added activity and non value added activity. The value added activity will be eliminated or combined with the other activity that is similar, so that the value added non cost appear from this activity could reduced the amount. The data that used in this research is quantitative as cost report in room division in Travello Hotel tahun 2012 and the qualitative data is like tool from the Hotel.The conclusion this research is to apply the method of activity-basedManagement, Travello Hotel reduces the non value added cost so it can create afficiency without cutdown the quality of service the given from Travello Hotel to customer, with using the activity-based management,the totally of expense in room division are decreases as much as Rp. 176.226.624,08 from Rp. 3.576.508.933,00 to be Rp. 3.400.282.308,92.

scholarly journals Digital Transformation of Business Analytical Processes

2021 ◽  
Vol 8 (2) ◽  
pp. 62-70
Author(s):  
O. E. Mikhnenko
Keyword(s):  
Big Data ◽  
Business Intelligence ◽  
Business Processes ◽  
Digital Technologies ◽  
Business Environment ◽  
Digital Economy ◽  
Digital Transformation ◽  
Management Decision ◽  
Control Apparatus

Current development and management of economic activity is largely associated with the implementation of the concept of the digital economy, which poses new challenges for business intelligence. The set of tasks is formed in order to develop business intelligence so that it matches the improved management of economic subjects, and to ensure the quality of business processes when digital technologies are introduced. Improved management based on the concept of the business environment implies that monitoring principles are used to analyze the behavior of external business environment participants with the purpose to build a rational partnership relationship. The digital economy creates information opportunities in this area, as it provides the access to Big Data and their processing using Big data analytics technologies. With regard to the requirements of management, the article analyzes the behavior of elements of the internal business environment to develop a management solution to improve the effectiveness of their behavior. The high quality of the solution is provided by the information model being a highly adequate image of a particular object under control and the ability of the control apparatus to fully realize the volume of its inherent functions. Under these conditions, the digital transformation of analytical processes is based on its own information platform, which should use breakthrough digital technologies. The research uses such methods as systemic analysis to generalize the modern concepts of economic system management, development of digital technologies and their introduction into management decision-making processes.

scholarly journals Managing a project portfolio in construction

2020 ◽  
Vol 220 ◽  
pp. 01045
Author(s):  
Lyudmila Babkina ◽  
Oksana Skotarenko ◽  
Nikolai Vasiliev
Keyword(s):  
Quality Of Service ◽  
Portfolio Management ◽  
Management Process ◽  
Project Portfolio ◽  
Project Portfolio Management ◽  
Construction Company ◽  
Construction Market ◽  
System Improvement ◽  
Online Tracking

The article presents a project portfolio management process in a construction company. It includes projects on management system improvement and support. For instance, a project on management automation for online tracking of client orders at various stages of construction will reduce the time for handling client orders and raise the quality of service. As a result, the company will become more competitive and attractive on the construction market.

scholarly journals Business Processes Outsourcing in Building Enterprises

2018 ◽  
Vol 7 (3.2) ◽  
pp. 59
Author(s):  
Iryna Chernysh ◽  
Alla Glebova ◽  
Oleh Maksymenko
Keyword(s):  
Construction Industry ◽  
Business Processes ◽  
Competitive Advantages ◽  
Construction Enterprise ◽  
Construction Company ◽  
Construction Enterprises ◽  
Significant Difference ◽  
Technical And Economic Indicators

The article explores the role and importance of outsourcing for managing business processes at enterprises of the construction industry. Since the main purpose of managing construction enterprises is to achieve high technical and economic indicators, compliance with the terms of construction of objects and their construction, ensuring an increase in profitability and profitability of operations in the long-term perspective. This is possible with the use of outsourcing, which, unlike subcontracting, is aimed at providing profitability by concentrating on the performance of priority activities for which the construction company has the highest level of competence. Also, outsourcing involves taking risks and responsibilities of an outsourcing company for the quality of running business processes. This is a significant difference from the subcontract works and allows forming the long-term competitive advantages of the construction enterprise.  

High-Quality Business Processes Based on Multi-Dimensional QoS

2012 ◽  
pp. 152-171 ◽  
Author(s):  
Qianhui Liang ◽  
Michael Parkin
Keyword(s):  
Quality Of Service ◽  
Business Process ◽  
Business Processes ◽  
Heuristic Algorithms ◽  
Optimal Choice ◽  
Optimal Configuration ◽  
Functional Requirements ◽  
Services Research ◽  
High Quality

An important area of services research gathering momentum is the ability to take a generic business process and instantiate it by selecting services that meet both the functional and non-functional requirements of the process owner. These non-functional or quality-of-service (QoS) requirements may describe essential performance and dependability requirements and apply across different logical layers of the application, from business-related details to system infrastructure; i.e., they are cross-cutting and considered multidimensional. Configuring an abstract business process with the “best” services to meet the process owner’s multidimensional end-to-end QoS requirements is a challenging task as there may be many services that match to the functional requirements but provide differentiated QoS characteristics. In this chapter we explore an approach to discover services, differentiated by their QoS attributes, to configure an abstract business process by selecting an optimal configuration of the “best” QoS combinations. The approach considered takes into account the optimal choice of multi-dimensional QoS variables. We present and compare two solutions based on heuristic algorithms to illustrate how this approach would work practically.

THE FACTORS INFLUENCING THE SUCCESS OF INTRODUCTION OF DIGITAL TECHNOLOGIES INTO THE ACTIVITIES OF RUSSIAN ENTERPRISES

2021 ◽  
pp. 93-110
Author(s):  
Tatiana V. Gudkova ◽  
Alisa S. Kasparyan
Keyword(s):  
Regression Analysis ◽  
Business Processes ◽  
Digital Technologies ◽  
Digital Economy ◽  
Digital Transformation ◽  
Market Conditions ◽  
Industrial Enterprises ◽  
Factors Influencing ◽  
Modern Technologies ◽  
The Way

Currently, increased competition in all industries encourages enterprises to look for new ways to improve their competitiveness. Today, in the conditions of the digital economy, digital transformation, implying the introduction of modern technologies into all business processes, can become a key tool that allows you to quickly adapt to changes in market conditions. In this study, on the basis of regression analysis, the factors contributing to the success of the introduction of digital technologies at industrial enterprises in Russia, as well as the barriers that arise in the way of their digital transformation, are identified.

APPLYING THE CONCEPT OF 6 SIGMA IN THE HOSPITALITY INDUSTRY

2021 ◽  
Vol 1 (2) ◽  
pp. 118-123
Author(s):  
G. JARROUJ ◽  
◽  
S. HASAN ◽  
Keyword(s):  
Quality Of Service ◽  
Competitive Advantage ◽  
Customer Service ◽  
Six Sigma ◽  
Hospitality Industry ◽  
Business Processes ◽  
Operational Efficiency ◽  
High Quality ◽  
Service Efficiency

Lean and Six Sigma are the two most important methods in assessing the quality of business processes in many industries, helping organizations achieve higher efficiency and improved operational efficiency. Both methods are vital to the hospitality industry, giving hotels a competitive advantage by improving customer service efficiency, leaving guests with a good experience, and providing a high quality of service. By combining these two methodologies, it is possible to anticipate and meet the specific expectations and needs of guests.

scholarly journals Pengaruh Harga dan Kualitas Pelayanan terhadap Keputusan Pembelian CV Obor Pematangsiantar

Owner ◽  
2020 ◽  
Vol 4 (1) ◽  
Author(s):  
Ambo Enre Enre ◽  
Debora Hutagalung ◽  
Henri Abdiel Simbolon ◽  
Marcella Theresia Ong
Keyword(s):  
Quality Of Service ◽  
Building Materials ◽  
Purchasing Decisions ◽  
Business World ◽  
Business People ◽  
The Moment ◽  
Fierce Competition ◽  
Or Manager ◽  
Positive Effect

The development of the business world that is rapidly improving resulted in increasingly fierce competition so that various ways are done by business people to maintain and develop competitive advantage against their competitors. One of the business that also got affected by the intense competition at the moment is the building materials business in CV. Obor Pematangsiantar. Fierce competition requires the owner or manager of the CV. Obor Pematangsiantar to create a strategy that is able to compete and has an advantage so that customers decide to buy CV. Obor Pematangsiantar’s product. The purpose of this study was to determine the effect of price and quality of service on purchasing decisions on the CV. Obor Pematangsiantar both partially and simultaneously. The results showed that: (1) price has a positive effect on purchasing decisions, this is evidenced by the value of tcount> ttable (11,669> 2,026) with a significance value of 0,000 (sig ? 0.05), (2) quality of service has a positive effect on decisions purchases with tcount > ttable (21,414> 2,026) with a significance value of 0,000 (sig ? 0.05), (3) price and service quality have a positive effect on purchasing decisions, this is evidenced by the value of Fcount> Ftable (441,681> 3, 25) with a significance value of 0,000 (sig ? 0.05).

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