The role of emotions in crisis news framing and corporate crisis response

2017 ◽  
Vol 49 (6) ◽  
pp. 814
Author(s):  
Yifei YUN ◽  
Xiping LIU ◽  
Shiping CHEN
Keyword(s):  
Crisis Response ◽  
News Framing ◽  
Corporate Crisis

The Role of Micro-Blogging in Responding to Corporate Controversy

2015 ◽  
pp. 67-90
Author(s):  
Megan Lambert ◽  
Stephanie Vie
Keyword(s):  
Social Media ◽  
Social Issues ◽  
Crisis Response ◽  
Professional Communication ◽  
The Public ◽  
The World ◽  
Corporate Crisis ◽  
Insight Into ◽  
Widespread Dissemination

Over the past two decades, social media has transformed personal and professional communication. The distributed nature of social media has contributed to its widespread dissemination, enabling individuals to discover, share, and comment on social issues and events happening around the world. In particular, the affordances of micro-blogging have enabled frequent and accessible communication between corporations and their consumers; thus, crisis response is an especially important use of micro-blogging sites such as Twitter for corporations. This chapter explores ways micro-blogging can be used to respond to corporate controversies and the public outrage brought on by such controversy as expressed through social media. Using the official Twitter accounts of corporations dealing with controversy as sites of analysis, the authors analyze how these corporations use their official Twitter accounts to respond to controversy and provide insight into the roles micro-blogging can play in responding to corporate crisis.

Facebook’s role in crisis response

2015 ◽  
Vol 31 (10) ◽  
pp. 30-32 ◽  
Keyword(s):  
News Media ◽  
Design Methodology ◽  
Reading Time ◽  
Crisis Response ◽  
Content Type ◽  
The Public ◽  
Pertinent Information ◽  
Corporate Crisis ◽  
Practical Implications

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings – This paper notes that, while the public represented on Facebook applies distinct crisis frames in comparison to conventional sources, its frame-setting power is limited. It discovers that it is rather the news media that influences the crisis framing in social media. This paper concludes that the role of the public represented on Facebook appears marginal in comparison to news media that remain a major force in the discursive negotiation of a corporate crisis. Practical implications – The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

The Role of HRIS in Crisis Response Planning

2009 ◽  
pp. 764-769
Author(s):  
Amy E. Hurley-Hanson
Keyword(s):  
Human Resource ◽  
World Trade Center ◽  
Crisis Response ◽  
Crisis Planning ◽  
Response Planning ◽  
The Indian Ocean ◽  
Trade Center ◽  
Human Resource Crisis ◽  
Resource Sector

“On Sept. 11, 2001, terrorists attacked the World Trade Center, killing 2,749 people. The attack resulted in severe economic impact, especially to airlines, and a stock market loss of $1.2 trillion. On December 26, 2004, a tsunami from a 9.1 earthquake overran the shores of many countries along the vast rim of the Indian Ocean. Over 283,000 people died. On August 29, 2005, Katrina, a category-5 hurricane, knocked out electric and communication infrastructure over 90,000 square miles of Louisiana and Mississippi and displaced 1.5 million people.” (Denning, 2006, p. 15). This past decade has been catastrophic, and there are still three more years to go. Many American businesses have not responded to the call for better human resource crisis planning, while a few corporations have risen to the challenge. It is necessary and extremely important for organizations to understand the importance of implementing crucial changes in the organizational structure of businesses, primarily in the human resource sector. The human resource sector is the area most responsible for the safety of personnel and therefore best equipped to foster the communication requirements any crisis will necessarily exact.

scholarly journals BRICS’ Contribution to the Global Transition to Sustainable Consumption and Production Patterns

2021 ◽  
Vol 16 (1) ◽  
pp. 7-28
Author(s):  
Andrey Sakharov ◽  
◽  
Inna Andronova ◽  
Keyword(s):  
Sustainable Development ◽  
Sustainable Consumption ◽  
Crisis Response ◽  
Brics Countries ◽  
Production And Consumption ◽  
Sustainable Consumption And Production ◽  
International Climate ◽  
The Impact

The rationalization of production and consumption patterns lies at the core of sustainable development as it determines the level of anthropogenic impact on the environment, which is ultimately the subject of all international climate arrangements. This topic broadly encompasses not only sustainable development goal (SDG) 12, but also certain aspects of SDGs 7 and 11. The role of BRICS countries (Brazil, Russia, India, China and South Africa) in promoting the concept of sustainability globally is determined by their place among the leading producers and consumers of natural resources and emitters of pollutants, as well as the parties to major global agreements in this area. This article focuses on the institutional contribution of the BRICS agenda to the international community’s efforts to achieve the SDG targets related to the rationalization of resource production and consumption. In addition, because the socio-economic crisis of 2020 caused by the COVID-19 pandemic is seen as one of the factors impeding the implementation of the goals, the article also highlights the impact of COVID-19 and the crisis response of BRICS governments on long-term strategic planning for sustainable development.

scholarly journals Issues regarding the role of the united nations as a main institution in resolving international disputes

2021 ◽  
pp. 58-63
Author(s):  
Virginia Zaharia ◽  
◽  
Ion Frunze ◽  
Keyword(s):  
United Nations ◽  
Crisis Response ◽  
Global Order ◽  
Response Options ◽  
Counter Terrorism ◽  
Un Peacekeeping ◽  
Violent Extremism ◽  
New Challenges ◽  
Peacekeeping Missions

UN peacekeeping missions and special political missions are an essential tool for efforts to promote stability. Currently, the emphasis is on coherence and synergies, making effective and efficient use of the set of crisis response options. An unprecedented number of key UN assessments/reports call in unison for more efforts to prevent crises and seek political solutions. Preventive diplomacy and mediation efforts are intensified. The UN plays a key role in combating terrorism, including preventing violent extremism. The UN Global Counter-Terrorism Strategy includes a comprehensive set of measures that must be fully implemented, highlighting the increased involvement of the UN in maintaining a climate of stability and global order, so fragile and unstable in the context of new challenges and threats.

The Role of HRIS in Crisis Response Planning

2011 ◽  
pp. 619-626
Author(s):  
Amy E. Hurley-Hanson
Keyword(s):  
Human Resource ◽  
World Trade Center ◽  
Crisis Response ◽  
Crisis Planning ◽  
Response Planning ◽  
The Indian Ocean ◽  
Trade Center ◽  
Human Resource Crisis ◽  
Resource Sector

“On Sept. 11, 2001, terrorists attacked the World Trade Center, killing 2,749 people. The attack resulted in severe economic impact, especially to airlines, and a stock market loss of $1.2 trillion. On December 26, 2004, a tsunami from a 9.1 earthquake overran the shores of many countries along the vast rim of the Indian Ocean. Over 283,000 people died. On August 29, 2005, Katrina, a category-5 hurricane, knocked out electric and communication infrastructure over 90,000 square miles of Louisiana and Mississippi and displaced 1.5 million people.” (Denning, 2006, p. 15). This past decade has been catastrophic, and there are still three more years to go. Many American businesses have not responded to the call for better human resource crisis planning, while a few corporations have risen to the challenge. It is necessary and extremely important for organizations to understand the importance of implementing crucial changes in the organizational structure of businesses, primarily in the human resource sector. The human resource sector is the area most responsible for the safety of personnel and therefore best equipped to foster the communication requirements any crisis will necessarily exact.

Teaching Media Literacy From a Cultural Studies Perspective

2018 ◽  
pp. 136-152
Author(s):  
Jeffrey St. Onge
Keyword(s):  
Social Media ◽  
Cultural Studies ◽  
Public Relations ◽  
Media Literacy ◽  
Public Culture ◽  
First Century ◽  
News Framing ◽  
Approach To Teaching ◽  
Twenty First Century

This chapter outlines an approach to teaching media literacy from the perspective of cultural studies. It argues that this perspective is especially well-equipped to meet the challenges and demands of media literacy in the twenty-first century, and as such would be of use to scholars in multiple disciplines. Briefly, the course examines the various ways that media shape public culture by analyzing histories of propaganda, public relations, and news framing. In addition, students consider the role of social media in their lives through a focus on the variety of ways in which media shape messages. The chapter describes the logic of the course, key readings, and primary assignments geared toward synthesis of media concepts, democracy, and culture.

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