scholarly journals THE DEMAND FOR PROFESSIONAL KNOWLEDGE AS A KEY FACTOR OF THE DEVELOPMENT OF OUTSOURCING OF FINANCIAL AND ACCOUNTING SERVICES IN POLAND

2016 ◽  
Vol 14 (1) ◽  
pp. 19-33 ◽  
Author(s):  
Anna BAGIEŃSKA
Keyword(s):  
Questionnaire Survey ◽  
Professional Knowledge ◽  
Quality Of Services ◽  
Small Enterprises ◽  
High Quality ◽  
Finance Management ◽  
Factors Influencing ◽  
Key Factor ◽  
Tax Accounting

The access to professional knowledge and specialists’ skills is possible for small enterprises thanks to the outsourcing of services. Purpose – The aim is to analyse the reasons for the outsourcing of accounting services and the factors influencing the choice of the accounting office. The specific aim is to evaluate the entrepreneur’s benefits resulting from using the knowledge of the specialists providing outsourcing services. Design/metodology/approach – A questionnaire survey was conducted among 120 entrepreneurs who outsource accounting services in the Podlaskie Region in Poland. Findings – The most important factors influencing the entrepreneur’s cooperation with the accounting office are: high quality of services resulting from the competence of the employees of the office, the range of services offered by the company, advising on finance management, correctness of tax accounting, the possibility of using additional services. Due to high competitiveness, the demand for professional knowledge influences the development of the outsourcing of financial and accounting services to a greater degree than the price of the services offered by the accounting offices.

scholarly journals Competitiveness of private specialist medical entities in the opinion of service recipients

2019 ◽  
Vol 129 (3) ◽  
pp. 78-81
Author(s):  
Wiktoria Dyjas
Keyword(s):  
Waiting Time ◽  
Quality Of Services ◽  
Study Group ◽  
High Quality ◽  
Factors Influencing ◽  
Medical Institutions ◽  
Competitive Prices ◽  
Main Determinants ◽  
Private Specialist

Abstract Introduction. The phenomenon of competitiveness and pressure of competitors that influence private medical institutions lead to the quest for new solutions on managing and defining determinants, which will provide advance of the institution over competing entities Aim. The purpose of the study was to determine factors influencing competitiveness of a medical institution according to the beneficiaries. Material and methods. The study group comprised 127 patients who used the services of private specialised medical institutions. Results and conclusions. The phenomenon of competitiveness in chosen types of medical services was noticed by 69% (88) of beneficiaries. High quality of services 79% (100), short waiting time for appointments 70% (89) and competitive prices 55% (70) are the main determinants of the competitiveness of those institutions.

Customer’s satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank – An Giang Branch

2020 ◽  
Vol 4 (3) ◽  
pp. First
Author(s):  
Tran Minh Hieu ◽  
Nguyen Duong Ngoc Mai Chi
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Test Method ◽  
Quality Of Services ◽  
Factors Affecting ◽  
Factors Influencing ◽  
Alpha Reliability ◽  
Survey Results ◽  
Development Orientation

This study applied SERVQUAL scale of Parasuraman et al to measure factors affecting customer satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank - An Giang Branch (Techcombank An Giang). The study was conducted to survey 207 customers who have been using the service at Techcombank An Giang. The survey results were analyzed by the Cronbach's Alpha reliability test method, then used Exploratory factor analysis (EFA) to verify and evaluate the scale of service quality. The results of the regression analysis show that customer's satisfaction about service quality at Techcombank An Giang includes four factors: The factor with the highest level is the Empathy with Beta = 0.253, the second of factor is the Responsibility with Beta = 0.248, ranked third in the influence level is the Tangible with Beta = 0.235, and the lowest impact level is the Reliability with Beta = 0.144. The research also uses statistical methods to describe and test the differences of demographic factors with customer's satisfactionon service quality.The analysis results show that there is no difference between customer's satisfaction on service quality and factors such as gender, age, income, number of transaction banks, regular transaction banks, and time to use the service at Techcombank An Giang. Through the research results, the author would like to propose some ideas to improve the quality of services, thereby attracting new customers and importantly, keeping traditional customers because the development orientation of Techcombank is to take care of old customers to cross sell other products of the bank. The Stud results offer a basis for the branch to identify the factors influencing customer satisfaction on their service quality, thereby having an appropriate strategy to improve customer satisfaction.

scholarly journals QUALITY OF CUCUMBER SEEDLINGS GROWN IN DIFFERENT CONTAINERS

2016 ◽  
Vol 3 (1) ◽  
pp. 33-38
Author(s):  
Bruna Finotii Fonseca Reis de Mello ◽  
Mateus Vieira Trevisan ◽  
Fábio Steiner
Keyword(s):  
Quality Index ◽  
Dry Matter ◽  
Vegetable Production ◽  
High Quality ◽  
Cucumis Sativus L ◽  
Cucumber Seedlings ◽  
Key Factor ◽  
Design Characteristics ◽  
Dickson Quality Index

The use of high quality seedlings is a key factor for the success of vegetable production, and the container size and design characteristics of the containers are important determinants of seedling quality. A experiment was conducted to investigate the effects of different container types on quality of cucumber seedlings (Cucumis sativus L., cv. Aodai Melhorado). Seedlings were grown in a seedling nursery with shadow protection at 50% in different containers: (i) 128-cell trays; (ii) 64-cell trays; (iii) tubes of 120 cm3; and (iv) plastic cups of 180 cm3. The plant height, diameter, root length, shoot dry matter, root dry matter, sturdiness quotient (SQ), shoot:root dry matter ratio (SRR) and Dickson quality index (DQI) were measured at 21st days after sowing. The production of cucumber seedlings in 64-cell trays, polypropylene tubes of 120 cm3 and plastic cups of 180 cm3 resulted in the highest values for the majority of investigated traits. The tray of 128-cells results in lower quality cucumber seedlings compared to other containers. Tubes with volume of 120 cm3 and plastic cups with volume of 180 cm3 are more appropriate containers for the production of high quality cucumber seedlings. The DQI is a good indicator of the standard of quality of cucumber seedlings.

scholarly journals Factors influencing consumer behaviour in the beer market in the Czech Republic

2021 ◽  
Vol 39 (No. 4) ◽  
pp. 319-328
Author(s):  
Veronika Svatošová ◽  
Petra Kosová ◽  
Zuzana Svobodová
Keyword(s):  
Czech Republic ◽  
Consumer Behaviour ◽  
Influential Factors ◽  
Influential Factor ◽  
High Quality ◽  
The Czech Republic ◽  
Beer Consumption ◽  
Factors Influencing ◽  
Selection Of

The aim of the paper is to identify the factors influencing consumers when beer consumption and when choosing restaurants for beer consumption in the Czech Republic (CR). A partial goal was to compare preferences and factors influencing beer consumers from the Vysočina Region and the South-Moravian Region. The survey included a questionnaire survey, which 408 respondents took part in. The results showed that the most influential factors in the selection of beer for consumers are taste, a high-quality brand, and Czech production. Surprisingly, price was not found to be an influential factor in beer selection but is rather neutral. Factors that influence consumers most when choosing a restaurant for beer consumption were also identified. Consumers are most influenced by the quality of the beer on offer and the environment in which it is consumed.

scholarly journals Customer’s satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank – An Giang Branch

2020 ◽  
Vol 4 (3) ◽  
pp. First
Author(s):  
Tran Minh Hieu ◽  
Nguyen Duong Ngoc Mai Chi
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Test Method ◽  
Quality Of Services ◽  
Factors Affecting ◽  
Factors Influencing ◽  
Alpha Reliability ◽  
Survey Results ◽  
Development Orientation

This study applied SERVQUAL scale of Parasuraman et al to measure factors affecting customer satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank - An Giang Branch (Techcombank An Giang). The study was conducted to survey 207 customers who have been using the service at Techcombank An Giang. The survey results were analyzed by the Cronbach’s Alpha reliability test method, then used Exploratory factor analysis (EFA) to verify and evaluate the scale of service quality. The results of the regression analysis show that customer’s satisfaction about service quality at Techcombank An Giang includes four factors: The factor with the highest level is the Empathy with Beta = 0.253, the second of factor is the Responsibility with Beta = 0.248, ranked third in the influence level is the Tangible with Beta = 0.235, and the lowest impact level is the Reliability with Beta = 0.144. The research also uses statistical methods to describe and test the differences of demographic factors with customer’s satisfaction on service quality. The analysis results show that there is no difference between customer’s satisfaction on service quality and factors such as gender, age, income, number of transaction banks, regular transaction banks, and time to use the service at Techcombank An Giang. Through the research results, the author would like to propose some ideas to improve the quality of services, thereby attracting new customers and importantly, keeping traditional customers because the development orientation of Techcombank is to take care of old customers to cross sell other products of the bank. The Stud results offer a basis for the branch to identify the factors influencing customer satisfaction on their service quality, thereby having an appropriate strategy to improve customer satisfaction.

THE HISTORY OF THE DEVELOPMENT OF SMALL ENTERPRISES IN THE ZARAVSHAN LOWLAND TERRITORY

2021 ◽  
Vol 4 (7) ◽  
pp. 23-28
Author(s):  
Doston Ashurov ◽  
Keyword(s):  
State Policy ◽  
Small Businesses ◽  
Statistical Data ◽  
The State ◽  
Quality Of Services ◽  
Small Enterprises ◽  
Foreign Investments ◽  
Archival Documents ◽  
History Of

The article presents the state policy aimed at creating small enterprises in Uzbekistan and the historical path of development of small businesses in the lower reaches of the Zaravshan. When studying the archival documents of the first years of independence, materials were revealed on attracting foreign investments, equipment to the region, for creating joint ventures. On the basis of statistical data, the state of small businesses in various industries was analyzed and proposals were made to improve the quality of services provided to small businesses.

“OKVision® SMARTFIT™” Customizable Mini-Scleral Lenses Fitting Guide

The Eye ◽  
2021 ◽  
Vol 23 (1) ◽  
pp. 41-51
Author(s):  
N. A. Bakalova
Keyword(s):  
Basic Skills ◽  
Professional Knowledge ◽  
Visual Quality ◽  
High Quality ◽  
Basic Principles ◽  
Daily Care ◽  
Quality Of Vision ◽  
Parameters Calculation ◽  
Clinical Cases

As of today, scleral lenses are the only optical rehabilitation method that provides high visual quality of vision for patients with irregular cornea. This fitting guide is aimed at helping ophthalmologists acquire professional knowledge in the field of fitting scleral lenses and suggest tactics for managing patients with irregular corneas.The workshop outlines indications for prescribing scleral lenses, describes the basic principles of lens parameters calculation and fitting, taking into account the patientspecific parameters of the eyes. In addition, guidelines for acquiring skills in assessing and changing the position of scleral lenses on the patient’s eye, using customization options, daily care, manipulations for inserting on and removing lenses, and further dispensary observation are given.Mastering the basic skills of calculation and fitting customized scleral lenses helps practitioners expand their areas of practice, enhance professional competitiveness and provide patients with high quality vision, even in the most difficult clinical cases.

ASSESSMENT OF LEVEL OF STUDENTS' SATISFACTION WITH QUALITY OF MANAGEMENT SERVICES IN PRIVATE STUDENT ACCOMMODATION

2019 ◽  
Vol 6 (1) ◽  
Author(s):  
Getrude Mampuru ◽  
Clinton Aigbavboa
Keyword(s):  
Student Satisfaction ◽  
Hot Water ◽  
Quality Of Services ◽  
Item Score ◽  
High Quality ◽  
Score Analysis ◽  
General Rules ◽  
Students Satisfaction ◽  
Management Services

This paper presents findings on students' satisfaction with one of the biggest private student accommodation in Johannesburg, South Africa. Management services play an important role in the level of student satisfaction. Without good management services and a poor interaction between student and management, the quality of services provided will have an adverse effect on the level of student satisfaction. In assessing overall student satisfaction, the quality of services offered to students is the significant element to be considered. Hence the purpose of this study was to determine the level of student satisfaction with the quality of management services provided to them in private student accommodations. Data that was received was analyzed by means of frequencies and tables, which employed the use of descriptive statistical procedures and Mean Item score. Analysis was based on the 58 useable questionnaires obtained from students out of 60 questionnaires issued. Findings from the study revealed that electricity supply, Wi-Fi connection, and general rules are among the most important aspect of student satisfaction/dissatisfaction with quality of management services. Thus, the study recommends that the management engages with students regarding their problems, and timely deal with arising complains. Furthermore, management should provide high quality Wi-Fi connection that will be suitable for all student accommodated, and also provide proper supply of electricity as well as increase the supply of hot water.

Influence of selected factors on meat quality from farm-raised and wild fallow deer (Dama dama): a review

2018 ◽  
Vol 98 (3) ◽  
pp. 405-415 ◽  
Author(s):  
Marta Bykowska
Keyword(s):  
New Product ◽  
Fallow Deer ◽  
Housing System ◽  
Wild Animals ◽  
Dama Dama ◽  
Muscle Type ◽  
High Quality ◽  
Factors Influencing ◽  
Slaughter Method

Fallow deer meat (venison) is a new product acquired from farm-raised and wild animals. Nowadays, people are more concerned about their health, and therefore, they search for high quality, “healthy” products. Farming of fallow deer is ecological and friendly to the environment. Animals are kept in pasture conditions which resemble their natural environment. Venison is considered healthy meat, low in fat and cholesterol, and high in protein. The aim of this review was to gather and discuss the available literature on factors influencing the quality of venison such as sex, age, slaughter method and housing system, feeding, hanging method, animal condition, muscle type, and ageing of meat, considering both farm-raised and wild fallow deer.

scholarly journals Performance Assessment of Solid Waste Management following Private Partnership Operations in Lagos State, Nigeria

2014 ◽  
Vol 2014 ◽  
pp. 1-8 ◽  
Author(s):  
Agboje Ifeoma Anestina ◽  
Adeoti Adetola ◽  
Irhivben Bright Odafe
Keyword(s):  
Waste Management ◽  
Solid Waste ◽  
Regulatory Agency ◽  
Solid Waste Management ◽  
High Quality ◽  
Private Partnership ◽  
Factors Influencing ◽  
Private Sector Participation ◽  
Lagos State

The strategy of delivering modern, high quality public services and promoting competition in the waste management sector leads to formation of private sector participation (PSP) to handle solid waste management in Lagos State. The findings depict that quality of service among the PSP operators recorded high success in the high income areas than those of the low and medium income areas. On the average, industry productivity was 6.63 tonnes per day per vehicle. 18 out of 30 companies in the study area were above this average and in meeting increased productivity, year of experience in operations, number of trips made, number of times trucks were serviced, and adhering to regulatory agency requirement were among the factors influencing company’s productivity in the state. The study, therefore, recommends that regulatory agency should be more aggressive in playing its statutory roles of managing the PSP operators.

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