Strategic Alignment and Service Systems Case Examples

This chapter describes three case studies, selected from the extant literature, to illustrate how some of the key concepts such as strategic alignment, strategy map, service system, value-in-exchange, value-in-use, and value co-creation, and so on, addressed in the preceding chapters (in Sections 1 and 2 of the book) can be operationalized in real-life. The authors use the theories described in these preceding chapters to explain key case study phenomena captured by their authors.

2016 ◽  
Vol 32 (2) ◽  
pp. 73-81
Author(s):  
James M. Kohlmeyer ◽  
Janet A. Samuels

ABSTRACT This case is designed to be used in an undergraduate or M.B.A. managerial/cost accounting course. The case asks students to act as advisors to the owner of a relatively new coffee and tea house. Students' familiarity with coffee houses enhances the real-life application of cost/managerial concepts in the case. The primary learning objectives include understanding quality costs, developing a strategy map, designing a balanced scorecard (BSC), analyzing how some of the BSC measures would be captured and monitored, and articulating the advantages/disadvantages of linking a BSC to employee evaluation. The small business is easily understood by students and, therefore, the case allows for rich class discussion.


Author(s):  
Tuomas Ritola ◽  
Eric Coatanéa

The focus in the businesses of manufacturing and selling technological devices has been increasingly shifting from USA and Europe towards Asiatic countries due to cost-effectiveness and lower costs of resources. In the areas where costs are inevitably higher, new measures have to be considered in order to be able to compete in the global economy. In this article, we study how can we utilize combined benefits of technological and service innovations in competing against the traditional product-oriented offerings. Product-service systems are integrated systems of products and services that create value through use for customers; the hypothesis in this article is that the efficiency of the business network can be increased by designing an integrated product-service system in comparison to the product-oriented approach. The hypothesis is studied via a real-life product-service system design case study of an automated recycling system, and system dynamics simulation is used to analyze the value created with the system in the related business network. In theory, product-service systems have many potential benefits in comparison to product-oriented offerings; identifying the benefits in practice in a case study increases the understanding of product-service systems design and facilitate their application in the industry.


Author(s):  
Eleonora FIORE ◽  
Giuliano SANSONE ◽  
Chiara Lorenza REMONDINO ◽  
Paolo Marco TAMBORRINI

Interest in offering Entrepreneurship Education (EE) to all kinds of university students is increasing. Therefore, universities are increasing the number of entrepreneurship courses intended for students from different fields of study and with different education levels. Through a single case study of the Contamination Lab of Turin (CLabTo), we suggest how EE may be taught to all kinds of university students. We have combined design methods with EE to create a practical-oriented entrepreneurship course which allows students to work in transdisciplinary teams through a learning-by-doing approach on real-life projects. Professors from different departments have been included to create a multidisciplinary environment. We have drawn on programme assessment data, including pre- and post-surveys. Overall, we have found a positive effect of the programme on the students’ entrepreneurial skills. However, when the data was broken down according to the students’ fields of study and education levels, mixed results emerged.


2018 ◽  
Vol 60 (1) ◽  
pp. 55-65
Author(s):  
Krystyna Ilmurzyńska

Abstract This article investigates the suitability of traditional and participatory planning approaches in managing the process of spatial development of existing housing estates, based on the case study of Warsaw’s Ursynów Północny district. The basic assumption of the article is that due to lack of government schemes targeted at the restructuring of large housing estates, it is the business environment that drives spatial transformations and through that shapes the development of participation. Consequently the article focuses on the reciprocal relationships between spatial transformations and participatory practices. Analysis of Ursynów Północny against the background of other estates indicates that it presents more endangered qualities than issues to be tackled. Therefore the article focuses on the potential of the housing estate and good practices which can be tracked throughout its lifetime. The paper focuses furthermore on real-life processes, addressing the issue of privatisation, development pressure, formal planning procedures and participatory budgeting. In the conclusion it attempts to interpret the existing spatial structure of the estate as a potential framework for a participatory approach.


2014 ◽  
Vol 30 (2) ◽  
pp. 113-126 ◽  
Author(s):  
Dominic Detzen ◽  
Tobias Stork genannt Wersborg ◽  
Henning Zülch

ABSTRACT This case originates from a real-life business situation and illustrates the application of impairment tests in accordance with IFRS and U.S. GAAP. In the first part of the case study, students examine conceptual questions of impairment tests under IFRS and U.S. GAAP with respect to applicable accounting standards, definitions, value concepts, and frequency of application. In addition, the case encourages students to discuss the impairment regime from an economic point of view. The second part of the instructional resource continues to provide instructors with the flexibility of applying U.S. GAAP and/or IFRS when students are asked to test a long-lived asset for impairment and, if necessary, allocate any potential impairment. This latter part demonstrates that impairment tests require professional judgment that students are to exercise in the case.


Author(s):  
Michael W. Pratt ◽  
M. Kyle Matsuba

Chapter 6 reviews research on the topic of vocational/occupational development in relation to the McAdams and Pals tripartite personality framework of traits, goals, and life stories. Distinctions between types of motivations for the work role (as a job, career, or calling) are particularly highlighted. The authors then turn to research from the Futures Study on work motivations and their links to personality traits, identity, generativity, and the life story, drawing on analyses and quotes from the data set. To illustrate the key concepts from this vocation chapter, the authors end with a case study on Charles Darwin’s pivotal turning point, his round-the-world voyage as naturalist for the HMS Beagle. Darwin was an emerging adult in his 20s at the time, and we highlight the role of this journey as a turning point in his adult vocational development.


Author(s):  
Apostolos C. Tsolakis ◽  
Angelina D. Bintoudi ◽  
Lampros Zyglakis ◽  
Stylianos Zikos ◽  
Christos Timplalexis ◽  
...  
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2021 ◽  
Vol 13 (4) ◽  
pp. 2118
Author(s):  
Emma Johnson ◽  
Andrius Plepys

Business models like product-service systems (PSSs) often recognise different sustainability goals and are seen as solutions for the impacts of consumption and fast fashion, but there is a lack of evidence supporting the environmental claims of such business models for clothing. The research aimed to understand if rental clothing business models such as PSSs have the environmental benefits often purported by quantifying the environmental impacts of rental formal dresses in a life-cycle assessment (LCA) in a case study in Stockholm, Sweden. The effects of varying consumer behaviour on the potential impact of a PSS vs. linear business model are explored through three functional units and 14 consumption scenarios. How users decide to engage with clothing PSSs dictates the environmental savings potential that a PSS can have, as shown in how many times consumers wear garments, how they use rental to substitute their purchasing or use needs, as well as how consumers travel to rental store locations.


2021 ◽  
Vol 7 (4) ◽  
pp. 64
Author(s):  
Tanguy Ophoff ◽  
Cédric Gullentops ◽  
Kristof Van Beeck ◽  
Toon Goedemé

Object detection models are usually trained and evaluated on highly complicated, challenging academic datasets, which results in deep networks requiring lots of computations. However, a lot of operational use-cases consist of more constrained situations: they have a limited number of classes to be detected, less intra-class variance, less lighting and background variance, constrained or even fixed camera viewpoints, etc. In these cases, we hypothesize that smaller networks could be used without deteriorating the accuracy. However, there are multiple reasons why this does not happen in practice. Firstly, overparameterized networks tend to learn better, and secondly, transfer learning is usually used to reduce the necessary amount of training data. In this paper, we investigate how much we can reduce the computational complexity of a standard object detection network in such constrained object detection problems. As a case study, we focus on a well-known single-shot object detector, YoloV2, and combine three different techniques to reduce the computational complexity of the model without reducing its accuracy on our target dataset. To investigate the influence of the problem complexity, we compare two datasets: a prototypical academic (Pascal VOC) and a real-life operational (LWIR person detection) dataset. The three optimization steps we exploited are: swapping all the convolutions for depth-wise separable convolutions, perform pruning and use weight quantization. The results of our case study indeed substantiate our hypothesis that the more constrained a problem is, the more the network can be optimized. On the constrained operational dataset, combining these optimization techniques allowed us to reduce the computational complexity with a factor of 349, as compared to only a factor 9.8 on the academic dataset. When running a benchmark on an Nvidia Jetson AGX Xavier, our fastest model runs more than 15 times faster than the original YoloV2 model, whilst increasing the accuracy by 5% Average Precision (AP).


Sensors ◽  
2021 ◽  
Vol 21 (2) ◽  
pp. 405
Author(s):  
Marcos Lupión ◽  
Javier Medina-Quero ◽  
Juan F. Sanjuan ◽  
Pilar M. Ortigosa

Activity Recognition (AR) is an active research topic focused on detecting human actions and behaviours in smart environments. In this work, we present the on-line activity recognition platform DOLARS (Distributed On-line Activity Recognition System) where data from heterogeneous sensors are evaluated in real time, including binary, wearable and location sensors. Different descriptors and metrics from the heterogeneous sensor data are integrated in a common feature vector whose extraction is developed by a sliding window approach under real-time conditions. DOLARS provides a distributed architecture where: (i) stages for processing data in AR are deployed in distributed nodes, (ii) temporal cache modules compute metrics which aggregate sensor data for computing feature vectors in an efficient way; (iii) publish-subscribe models are integrated both to spread data from sensors and orchestrate the nodes (communication and replication) for computing AR and (iv) machine learning algorithms are used to classify and recognize the activities. A successful case study of daily activities recognition developed in the Smart Lab of The University of Almería (UAL) is presented in this paper. Results present an encouraging performance in recognition of sequences of activities and show the need for distributed architectures to achieve real time recognition.


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