Implementation Success Factors
2013 ◽
pp. 99-134
Since the appearance of the modern computer, managers, politicians, and the public have become accustomed to believing that investment in information technology is the automatic path to success and progress. It is now a fundamental notion in management literature that nations and organizations that know how to take advantage of IT will gain a competitive edge over others. Yet success is neither automatic nor guaranteed. This chapter explores the many challenges that are typically encountered and offers advice on how to overcome the obstacles that threaten IT success.